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    Learning Outcome 1

    Programming NC IV

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    Communication

    - (from Latin commnicre,

    meaning to share )

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    Communication is the act or process

    of using words, sounds, signs, orbehaviors to express or exchange

    information or to express your ideas,

    thoughts, feelings, etc., to someoneelse

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    Verbal Communication Nonverbal Communication

    Written Communication Visual Communication

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    Speaking is an effective way ofcommunicating and helps in expressing

    our emotions in words.

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    Four (4) Types

    1. Intrapersonal Communication

    -extremely private and restricted to

    ourselves.

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    Four (4) Types

    2. Interpersonal Communication

    -takes place between two individualsand is thus a one-on-one conversation.

    Here, the two individuals involved will swap

    their roles of sender and receiver in order tocommunicate in a clearer manner.

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    Four (4) Types

    3. Small Group Communication

    This type of communication can takeplace only when there are more than two

    people involved.

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    Four (4) Types

    4. Public Communication

    This type of communication takesplace when one individual addresses a large

    gathering of people. Election campaigns

    and public speeches are example of thistype of communication.

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    Nonverbal Communication

    Tone of the voiceTouch

    Expressions

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    Nonverbal communication manages toconvey the sender's message without

    having to use words.

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    Symbols and sign language are alsoincluded in nonverbal communication.

    Body posture and language convey a lot of

    nonverbal messages when communicatingverbally with someone.

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    Written Communication

    LettersPersonal JournalsE-mails

    ReportsArticles

    Memos

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    which the message of the sender is

    conveyed with the help of written words.

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    .written messages can be edited and

    rectified before it is communicated

    to the receiver.

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    .

    is form of communication

    encapsulates features of visual

    communication as well, especiallywhen the messages are conveyedthrough electronic devices such as

    laptops, phones, and visualpresentations that involve the use of

    text or words.

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    Visual Communication

    Movies and playsVideo clipsTelevision Shows

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    Visual communication also involves

    the transfer of information in the

    form of text, which is receivedthrough an electronic medium suchas a computer, phone, etc.

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    Icons and emoticons are a form of

    visual communication. When these

    icons are used in a public place,phone or computer, they instructthe user about their meaning and

    usage.

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    he greatest example of visual

    communication is the World Wide

    Web which communicates with themasses, using a combination of text,design, links, images, and color.

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    All of these visual features require us

    to view the screen in order to

    understand the message beingconveyed.

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    th h th

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    the source , or where the

    information or idea comes from;

    the message,which is the

    information or idea that is

    communicated;

    the channel , which is the way the

    message is transmitted;

    the receiver, who is the person for

    whom the message is intended.

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    Any communicator must consider

    all four elements carefully, as theyall contribute to effectiveness. In

    considering each of theseelements, the questions that follow

    provide a useful check-list.

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    -What information does the receiver

    want or need?

    - What information can he make use of?

    - How much does the receiver alreadyknow about the particular topic?

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    -What attitudes does the receiver

    hold concerning the topic?

    - Should these attitudes be

    reinforced, or should an attempt bemade to change them?

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    What will be the most effective wayof sharing the information?

    - What are the characteristics of the

    message? Does it need a visual

    presentation?

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    Is it necessary to show movement or

    detailed actions (in which case, film,

    video or a demonstration will beneeded)?

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    If a permanent, accurate record of

    detailed information is required, theinformation should be in written or

    printed form.

    -

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    What should the content be? Abalance must be achieved

    between what the receiver wantsto know and what the source feels

    the receiver ought to know.

    -

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    - What form should the message

    take? In other words, how can themessage be put into the words,

    pictures or symbols that the

    receiver will understand and takenotice of?

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    Where will the information come from?

    - Has information from the sourceproved reliable in the past?

    - How credible is the source in the eyesof the receiver?

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    Where will the information come

    from?- Has information from the sourceproved reliable in the past?

    - How credible is the source in the

    eyes of the receiver?

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    A good communicator listens

    more than he speaks.

    80% - Listening20% - Talking

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    1. If you want toconvince others

    with a message,convince themthat you are agood Person andthat you knowwhat you aretalking about..

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    2. Use words thatyour audience will

    easily understandand remember

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    3. Speak direct, ina conversational

    way for a bettercommunication.

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    4. Move away from egocentrism

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    WHO

    you are communicating

    with

    WHAT

    you are communicating

    WHY

    what you want to achieve

    WHEN

    you will communicatethe issue

    HOW

    you will communicate theissue

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    Knowledge:

    Identify the elements and effectiveness of two-

    way communication.

    Attitudes/Values:

    Understand feelings related to one-way andtwo way communication in social, school, family

    and work settings.

    Skills:

    Demonstrate basic listening skills

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    1. In pairs, sit back to back. One student is

    the sender and the other one is the

    receiver.

    2. The teacher draw something on the

    board made up of shapes/lines. The

    sender must then describe the shape to

    the receiver who will draw the same on

    their piece of paper.

    1. The receiver is not allowed to ask

    questions or seek clarification.

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    Activity 2Visual Communication

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