india cross cultural intercultural communicaton

7/21/2019 INDIA Cross Cultural Intercultural Communicaton

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Intercultural Communication

The Nature of Communication

in India• Historically, language has divided people in India

• India is one of the most multilingual nations in

the world

• 1947 after independence, India divided its statesaccording to language

• hen introduced Hindi as the official language!

"nglish also now shares official language status!• India has over 1### languages and dialects




*! Ine$ualities (etween men and women• India is a very patriarchal society, with the

father the head of the household!• his social order must always (e

maintained

+! pirituality (ased on arma• "very action has a conse$uence andeverything happens for a reason

• .hat one does in this life affects the ne/t

• his has implications for communicationand decision ma&ing as well as their ideaof time




4! he Idea of collectivism is prevalent• Indians are more accepting of group

decisions and hierarchical settings

• Indians often define their identity as their

group 0or caste rather than their

individual identity2! mall personal space and lac& of privacy

• his is amplified (y many people from the

e/tended family living in one home!• 3elationships, rules, structures, trust and

mutual o(ligations are created!




! 3espectful mistrust in (usiness dealings• It is assumed that a non family mem(er in

a (usiness dealing will (e dishonest• his prevents the relationship (eing

damaged (y one party trying to gain anunfair advantage

7! 5u(lic ransport• 6re very congested and personal space is

small

• )any people are crammed into smallplaces and seats




! %ac& of privacy• ee&ing personal information in India is

carried out in a very direct way! his can

lead to conflict as westerners find this

confronting

9! Indians are very hospita(le• hey will invite total strangers to tea

1#!6voiding conflict

• Indians use indirect speechDo Check for understanding page 104 question 3

!"#$!%&' Do Check for understanding page 104 question 1 and 4




Core 8alues in Indian ociety

Compared to 6ustralian ocietyI:I6

Collectivist;group identity!

o privacy

5atriarchal ociety- father is head of household!

Hospita(le- accepting of strangers!

"asily offended when refused! Indirect in their speech!

Hindi and "nglish main languages!

%ife (ased around the concept of &arma!

%imited personal space!

:irect in their $uestioning;open a(out privacy!

Intercaste marriage for(idden!

8ery trusting! Ine$ualities (etween men and women!

trict caste system still operates even though it is

illegal!

6ware of position in caste- no mo(ility!

6void conflict!

6rranged marriage

6'36%I6

Individualist

"galitarian

rust in (usiness deals!

<luid social hierarchy!

trong sense of mateship! )ulticultural!

%ooser family (onds!

"arn trust!

%arge personal space!

Christianity- (ut not tied to religion!

5rivacy is important!

=pen to employment of non-family! >oth parents have e$ual roles!

a&e offence at directness!

Confrontation when angry!




Non(Verbal Communication

here are two types of non-ver(al communication

• Illustrators which accompany words

• "m(lems which have meaning all their own

In India some main gestures are

• ?<ight or flight@ - e/plain• uicide gesture - e/plain




<acial "/pressions and >ody Aestures• taring is more accepta(le in India than in the

.est

• Areeting- Hands in prayer li&e fashion and

sometimes (owing

• %eft hand to clean oneself

• 3ight hand for giving and receiving

• ?come here@ - e/plain

• ?orry@ - e/plain

• hoes - e/plain• 5atting on the head - e/plain

• 6dmiration - e/plain




8ocal ones• Indians spea& loudly and fast with greater

enthusiasm than those from the west• .esterners may interpret this as rudeness




The #ffecti)eness of

Communication :irectness of response

Cant say ?no@ ( e*pand

)eeting 5eople Hierarchical society ( e*pand

aming >ased on 3eligion ( e*pand

itles Conveys education, caste and;or profession (e*pand

Aift giving 3elates to religious (eliefs ( e*pand




+ocial %elationships

and +ocial Control he caste system is the (asis of class in India! It

is supported (y Hinduism! It is illegal in )odern

India to practice the caste system

he fifth caste is called the ?'ntoucha(les@!hey were considered the lowest and performed

menial unhygienic wor&

Name and e*plain the 4 main castes




5eople were (orn into their caste andwhere they were (orn was (ased on theirprevious lives

he Indian government has implemented

positive discrimination laws to try and helpthe lowest caste groups

%#,D page 10-. /India(Intecaste %elations




he remains of the caste system maintain

social relationships and social control!

Communicating (etween different groups

is seen as unaccepta(le

Do Check for understanding page 110 questions 1 and 4

Do Think it through page 110 question 4




ender and Communication

6ll men and women cannot (e grouped Bust

according to their gender

he variety of religions, regions, classes andages are going to affect the personal e/perience

of women especially

)odernisation has transformed India and

women as well as men peruse career paths

nowadays




However, even in modern India sons are seen

and the main economic source for the family! In

many parts of orthern India, wives move inwith their hus(ands families! hey are still

segregated as communication (etween

spouses is a threat to the patrilinial nature of the

family

Describe ho2 2omen are being gi)en more

po2er in economic decision making

ro)ide an e*ample of ho2 traditional practice

still prohibits 2omen from acti)e communication




In the cities the traditional and modern genderroles are in conflict as well! <or e/ample

university educated women wor& in menial Bo(s, Bust to earn a living

ocialising with the opposite se/ outside wor&hours used to (e ta(oo, this is now changing

Aender roles in India are reflected in language )others duty ( e*pand amil language ( e*pand .omen remain silent while males e/press their

opinion ( e*pand he way men and women spea& to each other

( e*pand




Intercultural nderstanding

)ulticulturalism refers to an attitude a(out theacceptance of a num(er of different culturesliving together in one society!

'sually there is one dominant culture thatsupports the mi/ of other cultures

6n e/ample is in 6ustralia e/plain

)ulticulturalism has only (een introduced in)odern India! Its constitution emphasis inter-group e$uality




he concept of intra-group e$uality is not

recognised in India! hat is within specific

groups, ine$uality, domination and

patriarchy still e/ist

%ead section on "umbai. age 113

1. 5ist the )arious places of 2orship in "umbai. age 113

6. Define 7brid +ociet7. age 114

3. #*plain ho2 this relates to India




6spects of ociety and Culture that are

similar and different (etween

India and 6ustralia 056A" 114-112

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The effect of gender roles and )alues

on beha)iour 6ll societies assign specific traits to males and

females! raditional societies tend to focus on

this more 0read page 112-11

In India males are viewed as (eing superior andtherefore demand more respect

his is evident in the (irth of a new (a(y! 6 male

child is sought after to loo& after the family and

property




The role of acculturation in the

acquisition of cultural perception

1. %ead page 119(11:

6. Do check for understanding question 1 and 6 page 11:

3. Do think it through question 1 page 11:




The e*istence of group identit7 and

commitment to cultural continuit7

6ustraliaEs group identity and cultural continuityconsists ofF The belief of a fair go

The )alues of mateship, freedom and safety

The customs of commemorating 6nGac day and 6ustralia day

1. %ead page 11:(11;

6. Define Cultural continuit7

3. Define roup Identit7




The beha)iours of participating in outdoor activities0especially the (each

>eing direct in our communication and informal in ourlanguage

Indias group identity and cultural continuityconsists ofF

The belief of self determination and some form ofnationalism

The )alues of multiculturalism and family The customs of women wearing a sari and a (indi and

Hindu traditions The beha)iours associated with the caste system in

social, family and (usiness interactions




Intercultural "isunderstanding

3ole play activity 0page 119-1*#

4 scenarios with + different outcomes




+trategies to deal 2ith

intercultural misunderstanding

It is important to (e aware and to ac&nowledge causes ofmisunderstandingsF

:ifferent communication styles

Importance of non-ver(al communication 0e!g!F facial

e/pressions, personal distance, tone, volume and senseof time

6ttitudes towards opinions and conflict

:ecision ma&ing related to roles and status

:ifferent attitudes towards personal information

Aender roles and e/pectations



+trategies to deal 2ith interculturalmisunderstanding because of intercultural

differences now the language e/plain :emonstrate social and cultural literacy

e/plain >e patient e/plain %anguage e/pertise e/plain >e self reflective e/plain

pea& with natives e/plain 'se multiple forms of communication e/plain

india cross cultural intercultural communicaton

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