using vpost - north american bancard · 5 if transaction is declined, a box will appear on screen...

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USING vPOST

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Post on 04-Jun-2018

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USING vPOST

PROCESSING SALES

• Only card number, expiration date and amount are required

• CVV is recommended for security purposes, but not required

• Address is recommended for better interchange qualification, but not required

1 Log in to https://vpost.epx.com (credentials will be provided via email)

2 Enter data on all applicable fields

3 Click Credit Card

4 If the transaction is approved, the receipt screen will appear

To print a copy of the receipt, click Print

To go back to previous screen, click Continue

5 If transaction is declined, a box will appear on screen with decline response text and 2-digit code

For full list of response codes, please contact [email protected]

PROCESSING REFUNDS

To go back to previous screen, click Continue

1 Click on Trx Menu

2 Click on Return

4 If you do not have the BRIC, click on Card

To go back to previous screen, click Continue

5 Enter data on all applicable fields

6 Click Credit Card

3 vPost will default to Return with BRIC (token assigned to each transaction that replaces card information)

7 If the transaction is approved, the receipt screen will appear

To print a copy of the receipt, click Print

To go back to previous screen, click Continue

VIEW TRANSACTION LIST/VOID TRANSACTION/REPRINT RECEIPT

1 Click on Batch Menu

2 Click on CC Trx List

3 You will see a list containing all transactions on current batch (transactions are cleared out once batch closes at end of day)

To go back to previous screen, click Continue

To void a transaction, click Void

To go back to previous screen, click Continue

To print report, click Print

To manually close batch, click Close Batch

To view/reprint receipt, click View

To create an Excel spreadsheet with all transactions, click Export

ADDITIONAL vPOST FEATURES

a Process transactions either with card number or BRIC. Using BRIC will allow you to not have to store credit card information, helping you with PCI compliance

a Available level 2/3 data processing for better interchange qualification

a Up to 10 customizable User Data fields available so user can submit additional information with each transaction

a Customizable receipts

a AVS Only- allows you to check the validity of a card before submitting transaction

a Auth Only- allows you to put funds on hold on customer’s card without actually charging them (ideal for shipping merchandise)

a Capture- allows you to capture funds that were previously put on hold or to process an authorization code obtained from a voice authorization

a BRIC Storage- allows you to turn any card number into a BRIC without charging the customer’s card. You can later use that BRIC to process a new sale or refund

a Touchscreen keyboard and numeric pad available

a Automatic batch closing at time of your choosing

THANK YOU