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Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Page 1: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Using Research to Better Understand Service User Profile

Bláithín Gallagher MPhil, PhD

Desmond Kenny MSc, MBA

Page 2: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Whosoever desires constant success must change his conduct with the times.

Niccolo Machiavelli

Page 3: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Ageing Population

Global population 60+ trebled over last 50 years

1950: 205m; 2005: 606m (15.3%); 2050: 2bn (29.3%)

Greatest growth in oldest old

80+ 2005: 2.7% (88m) to 2050 6.7% (402 m)

100+, 2005: 265.000: 2050: 3.7m (14-fold increase)

100+ UK 1911 100, 2001, 8600, 2031 48,000

Europe "oldest" region in the world.

EU27 Median Age, 2008: 40.4 yrs 2060: 47.9 yrs

EU elderly dependency ratio 2004: 24.5% 2050 52.8%.

Page 4: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Ageing & Vision LossGlobal Population of Blind and Low

Vision 161 million people with vision impairment worldwide – 124m low vision; 37m are blind.– 153 m VI - uncorrected refractive error.– Global population of VI expected to double by

2020

Europe: 2.7m blind; 12.8m low vision.

Vision impairment increases dramatically with age. Approx 4% aged 60+ are thought to be blind. (WHO:1999)

Page 5: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Important Factors

Ageing highly correlated with vision loss

Changing demographics → Increase in VI Population

→ Increased burden on eye care services

Impact of Vision Impairment Personal, Social, Psychological & Economic Imperative that NCBI reviews service user profile

Page 6: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

What we noticed

NCBI Service user base increasing 12% year-on-year. HSE income to agency decreasing

Major increase in older service users with acquired vision loss (mainly age related) 

Incidence of total sight loss (blindness) among service users reducing

Low Vision predominant among service users.

Interventions & services very different between groups

Service need to change address difference in needs

Page 7: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Important Factors Necessary to Investigate & plan how best the state &

NCBI can address the delivery of services to meet the needs of the growing populaiton of people with low vision while maintaining the more costly services to people who are blind.

Evidence essential to plan for the future. 

Need to represent changing trends to government

Need to speak to funders & policy makers in a language that they understand

Page 8: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

Research2008 Eyes on the Future (Jackson & O'Brien, et al)

Study of prevalence of vision impairment in Ireland 30,000 (estd) 45 years + Vision Loss in Ireland due to URE

9,500 (approx) legally blind

Figures underestimate the true extent of blindness by 30-40%.

Annual Costs of Sight Loss

Cost of care est'd between €300 & €500 million

Cost of social benefits and productivity losses €100 - €200 million

True cost €140 and €280 million(est'd) due to under-registration

PROJECTIONS

Population of people with vision loss 55+ will increase

Blind (WHO) 43% (2016) 116% (2026) 170% (2031)

Low Vision (WHO) 45% 2016, 125% (2026) 180% (2031)

Page 9: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

9

More research was neededWe wanted to forecast trends in the key areas of:

Primary ocular pathologies leading to sight loss AMD, Diabetic Retinopathy, Glaucoma, Cataract. 

And

Cost to the state of sight loss from direct medical and rehabilitation and welfare costs to indirect costs of carers, tax foregone and DALYs

Very little statistical modelling of disease done in Ireland

Needed consultants with experience in this area

Page 10: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Research Authors

Access Economics (Deloitte)

Leading health economics consultancy

International presence,

Highly regarded for independent, professional and high quality health economics outputs.

Completed five economic cost evaluations and several cost effectiveness analyses

Australia, Canada, Japan, the UK, USA.

Global cost-of-illness study for visual impairment.

peer-reviewed publications

Page 11: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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2011 Cost of Sight Loss Deloitte Access Economics

Results obtained through a combination of information taken from

NCBI register,

2006 National Disability Survey,

Previous Irish studies of vision impairment, and

Deloitte Access Economics’ estimates of vision loss in other countries

Extrapolation of incidence of sight loss & expected change from international trends with similar populations.

Estimated the prevalence of people with a visual acuity below 6/12.

Estimated the real financial cost of vision impairment as €386 million

Page 12: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Three categories of vision loss

Mild vision impairment (6/18 < visual acuity ≤ 6/12)

Moderate vision impairment (6/60 < visual acuity ≤ 6/18)

Blindness (visual acuity < 6/60).

2010 ROI

* 12,995 blind people;

* 54,681 people with moderate vision impairment;

* 157,156 people with mild vision impairment;

* Total 224,832 people vision impairment .

Projected to grow to 271,996 people by 2020,

(including 187,928 people with mild vision loss)

Page 13: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Distribution of Blindness by Primary Cause in 2010 (all ages)

2.3%

8.3%

23.4%

62.4%

3.6%

Cataract

Glaucoma

AMD

Other cause

Diabetic retinopathy

2.3%

8.3%

23.4%

62.4%

3.6%

Cataract

Glaucoma

AMD

Other cause

Diabetic retinopathy

2.3%

8.3%

23.4%

62.4%

3.6%

Cataract

Glaucoma

AMD

Other cause

Diabetic retinopathy

2.3%

8.3%

23.4%

62.4%

3.6%

Cataract

Glaucoma

AMD

Other cause

Diabetic retinopathy

2.3%

8.3%

23.4%

62.4%

3.6%

Cataract

Glaucoma

AMD

Other cause

Diabetic retinopathy

Page 14: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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2011 Cost of Sight Loss Deloitte Access Economics

Estimated total annual cost of vision impairment

€386 million

€117 million in health care expenditure (direct costs) &

€269 million in other (indirect) costs

Health care expenditure,

Value of caregiver time,

Lost productivity (unemployment) due to impaired vision, (est 43% of total financial cost

Efficiency losses due to government-funded eye care

Welfare payments

2020 expected to increase to €449 million (in real terms) (16%)

Page 15: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Financial Costs of Vision Impairment and Blindness in the ROI in 2010

30%

27%

15%

28%Health system costs, €116.75 million

Deadweight welfare loss, €104.37 million

Productivity losses, €56.72 million

Informal care costs, €108.25 million

Page 16: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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DALY Burdens Due to Vision Impairment and Blindness in 2010

3,143

9,296

5,588

510

18,537

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

Mild vision impairment Moderate vision impairment

Blindness Deaths due to vision impairment or

blindness

All disability and deaths associated with vision

impairment or blindness

DA

LYs

Page 17: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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What have we done so far with results?

Emphasised to government the necessity of a vision strategy which would recognise and respond to the seriousness of the sight loss issue. 

Took the findings directly to Minister Reilly before he launched the findings of the study. 

Minister Reilly committed to create a clinical lead in ophthalmology in the HSE and to review the need for a strategy after the patient pathways had been reviewed

Page 18: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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We stated what needed to be done

Much vision loss can be avoided or treated

reduce the significant personal, social and economic burdens of vision loss in the Republic of Ireland.

More research funding to increase effective prevention & treatment strategies

Elevation of vision health as a public health issue,

Public better informed to maintain ocular health

By investing in the right strategies, the rising trends of vision impairment could be reversed.

Page 19: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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How else are results being used?

Study is used by ophthalmologists in making their cases for additional consultants or for the application of new therapies. 

Findings have been fed into the TILDA research

Finding are being used by NCBI to plan its new forms of service delivery.

Page 20: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Changes Afoot?NCBI service user base has increased

dramatically 6,000 (2004) to 16200 (2011). 

No increase in staff

Decrease in income from HSE• approx 14% recent years.

Increase in numbers & income decrease is managed by changing current systems and methods of service delivery. 

Shift to centre based service provision

Development of Regional Centres

Page 21: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Future Research

NCBI will shortly commence a study that will explore the cost of blindness as opposed to low vision

“Cost of sight loss” Report indicates that the cost of sight loss across the three categories is an average of a little over €9,000 per annum.  Studies else where (particular in Finland) put the cost of blindness (total sight loss) at closer to €22,000 per annum.

 

 

Page 22: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Benefits of Such Research

Ensures service user & provider & funder needs are satisfied.

Can better understand context in which the organisation operating.

Provides information about service users’ current and future needs

Can be used to inform policy.

Enables actions to be based on true (evidenced) needs, not assumptions or outdated views.

Page 23: Using Research to Better Understand Service User Profile Bláithín Gallagher MPhil, PhD Desmond Kenny MSc, MBA

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Benefits of ResearchMinimise risk/ facilitates risk management

Facilitate less risk in the transfer of ideas to execution ensuring better long-term success and less wasted capacity and resources.

Can provide information about the required resources and how to use them to best capacity.

Allow organisation to assess the results of its activities.