using gis to enhance situational awareness during storm

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Using GIS to Enhance Situational Awareness during Storm Response

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Page 1: Using GIS to Enhance Situational Awareness during Storm

Using GIS to Enhance Situational Awareness during Storm Response

Page 2: Using GIS to Enhance Situational Awareness during Storm

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About National GridIn the US

• Owns and operates networks delivering gas to 3.6 million and

electricity to 3.5 million customers in the Northeastern US

• Owns and operates an 18,000 mile network of high voltage electricity

• Owns and operates 13 electricity generation plants

In the UK• Own the high-voltage electricity transmission network in England and

Wales • Operates the system across Great Britain• Owns and operates the high pressure gas

transmission system in Britain and its distribution business delivers gas to 11

million homes and businesses

Page 3: Using GIS to Enhance Situational Awareness during Storm

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Presenters

Jane Bersani – Lead Analyst, US Asset Data & Systems

Josh Carver-Brown – Analyst, US Asset Data & Systems

Misha Chakrabarti – Analyst, US Asset Data & Systems

Preston Large – Manager, US Asset Data & Systems

Our Role Our group advances processes, tools and technologies to help manage the

company’s assets

We develop and support data management practices to promote consistency, availability, standardization and accuracy of asset management information

We collaborate with stakeholders to embed best practices in our process and systems

We do this by delivering innovative and intuitive solutions to business challenges by incorporating geospatial, database and mobile technology

Page 4: Using GIS to Enhance Situational Awareness during Storm

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Overview

Explain how National Grid has used ArcGIS Online and other ESRI tools to address significant data sharing challenges during storm events

Describe why we took our path, how we went about it and what the results have been

Discuss how we’ve extended this approach to other business challenges

Discuss lessons learned

Q&A

Page 5: Using GIS to Enhance Situational Awareness during Storm

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What started us down this path?

TS Irene

October 2012 Storm

We need a better wayInfo is related but

disconnected-putting it together

requires many hands and lots of time – even once it’s together it can

be hard to understand

We need automation

Streamline time required and enable better

informed decisions & actions

RegulatorsCustomers

Shareholders

Page 6: Using GIS to Enhance Situational Awareness during Storm

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Driving value from information

Page 7: Using GIS to Enhance Situational Awareness during Storm

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What did we do?

OMSGIS

AVLS

Weather

Critical Facilities

Basemaps

ExternalStream GaugesMultiple

Others

Web

Reasonable Cost Can apply to multiple needs

Easy to use Simple Change Delivery

Inte

rnal

Info

rmat

ion External Inform

ation

Page 8: Using GIS to Enhance Situational Awareness during Storm

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Situational Awareness

Community Liasons Executive

DecisionMakers

Media & Communications

Operations

• Easy, Intuitive Use• Common Source of Information• Deployed in less than 2 months

Page 9: Using GIS to Enhance Situational Awareness during Storm

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Storm Damage Assessment

Storm Damage

Conditions Captured

Mgmt Info & Work DetailsMobile

Action

Timeline

July 2012Development

Starts

Aug 2012Initial User

Review

Sep 2012 Revised

Application & - 80 Units in

place

Oct 2012 – 1st

field use –results positive

Nov 2012 –150 units in place – 2nd

field use

Feb 2013 –3rd field use –

decision to go full

electronic NE

Aug 2013 –NY Pilot begins –

additional reporting

requirements needed

Jan 2014 –150 units in

place

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Development Approach Keep it Simple: Complexity adds to cost, timeline and often user

frustration

Enhance with actual experience

Leverage common tools to address challenges & get value earlier

Take a stepped approach – focus on main challenge – then enhance

Page 11: Using GIS to Enhance Situational Awareness during Storm

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Embedding in Storm Roles

Community Liaisons

System Control & Storm Rooms

Restoration Planning

Damage Assessment

Page 12: Using GIS to Enhance Situational Awareness during Storm

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Benefits

“One Source of The Truth”

Reduce internal reporting needs

Better leverage damage assessment data

Cost effective and quick to deploy

12

Page 13: Using GIS to Enhance Situational Awareness during Storm

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Extending Use

Page 14: Using GIS to Enhance Situational Awareness during Storm

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Lessons Learned Automation of source data updates

May need to find creative ways to implement and then improve

Success brings an avalanche of requests

Requests for new tools can out strip embedding existing tools into processes

Set expectations early

Customize only when absolutely required

Set up a process to help prioritize and steer the program direction

Communication to a large audience

Small team with a large user base - involve stakeholders and assign ownership

Engage partners early – potential for miscommunication especially in large organization

Page 15: Using GIS to Enhance Situational Awareness during Storm

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Q&A

If you are interested in additional information please contact: [email protected] Subject - Providence

EGUG Follow-up