what are situational judgment tests? range of situational

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FACT SHEET Contact BIOSS SA Johannesburg Office (Operations) Phone: +27 (0) 11 450 2434 Email: [email protected] Cape Town Office (Accounts) Phone: +27 (0) 21 782 9977 Email: [email protected] www.bioss.co.za SITUATIONAL JUDGEMENT TESTS What are Situational Judgment Tests? Situational Judgment Tests (SJTs) present candidates with typical situations they might normally encounter on-the-job. The candidate is then asked to choose from various behavioral options. This type of assessment measures the candidate's ability to problem-solve and utilise judgment. Range of Situational Judgement Tests: BIOSS (SA) distributes 6 Situational Judgement Tests focused on the following areas: § Sales § Service § Management § Supervisory § Teams § Customised Assessment Features: All the SJTs consist of the following: § 30 questions per test § Untimed (approximately 25-30 minutes) § Follow-up interview questions § Reliability check § Online administration § Immediate score report § Management suggestions § Includes an SJT assessment system Competencies Assessed Across the full range of SJTs the following competencies are assessed: § Customer Focus § Drive and Persistence § Listening Skills § Sales Strategies § Service Orientation § Interpersonal Skills § Conscientiousness § Communication § Decision-Making § Flexibility § Team Spirit § Trust § Confidence For more information on our SJTs or a free demo please contact [email protected] or call 011 4502434. SJT TRAINING SJT training can be provided to clients or consultants if required, however it is not mandatory. Additional information can be sourced by contacting the Johannesburg office on +27 (0) 11 450 2434 or emailing [email protected].

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Page 1: What are Situational Judgment Tests? Range of Situational

FACTSHEET

ContactBIOSSSA

JohannesburgOffice(Operations)Phone:+27(0)114502434Email:[email protected]

CapeTownOffice(Accounts)Phone:+27(0)217829977Email:[email protected]

www.bioss.co.za

SITUATIONALJUDGEMENTTESTS

WhatareSituationalJudgmentTests?

SituationalJudgmentTests(SJTs)presentcandidateswithtypicalsituationstheymightnormallyencounteron-the-job.Thecandidateisthenaskedtochoosefromvariousbehavioraloptions.Thistypeofassessmentmeasuresthecandidate'sabilitytoproblem-solveandutilisejudgment.

RangeofSituationalJudgementTests:

BIOSS (SA) distributes 6 Situational Judgement Tests focused on thefollowingareas:

§ Sales§ Service§ Management§ Supervisory§ Teams§ Customised

AssessmentFeatures:

AlltheSJTsconsistofthefollowing:

§ 30questionspertest§ Untimed(approximately25-30minutes)§ Follow-upinterviewquestions§ Reliabilitycheck§ Onlineadministration§ Immediatescorereport§ Managementsuggestions§ IncludesanSJTassessmentsystem

CompetenciesAssessed

AcrossthefullrangeofSJTsthefollowingcompetenciesareassessed:

§ CustomerFocus § DriveandPersistence§ ListeningSkills§ SalesStrategies§ ServiceOrientation§ InterpersonalSkills§ Conscientiousness§ Communication§ Decision-Making§ Flexibility§ TeamSpirit§ Trust§ Confidence

FormoreinformationonourSJTsorafreedemopleasecontactinfo@bioss.comorcall0114502434.

SJTTRAININGSJTtrainingcanbeprovidedtoclientsorconsultantsifrequired,howeveritisnotmandatory.

AdditionalinformationcanbesourcedbycontactingtheJohannesburgofficeon+27(0)[email protected].