user interfaces: meeting the challenge of simplicity
TRANSCRIPT
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Simplicity
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Colbourne
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research led design
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research led design
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user experiences are
getting smaller
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Zune 1.0 vs Zune 2.0
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To do lis t
- Call Ken
- Write presen ta tion
- Cinema ticke ts
- Fish fingers?
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People are crying out for less
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Why is there a move to simplicity?
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Simplicity≠
Usability
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Efficiency Effectiveness Satisfaction
Measuring usability
Source: ISO 9241-11
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Efficiency Effectiveness Satisfaction
Traditional system
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Efficiency Effectiveness Satisfaction
Call centre
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Efficiency Effectiveness Satisfaction
Web site
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Efficiency Effectiveness Satisfaction
Simplicity
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Simplicity is not...
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Removing features
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Adding instructions
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Breaking it into steps
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The achievement of maximum
effect with minimum meansDr Koichi Kawana
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Simplicity in user interface design
refers to experience, not artefacts
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‘It just works’
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Experience occurs at many levels
Physical dimensions & handling
Input mechanisms
Visual / output
Correspondence between program modeland mental model
Eco-systems of software / devices
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The achievement of maximum
effect with minimum meansDr Koichi Kawana
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A process for simplicity
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A process for simplicity
(guidelines in a specific order)
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Understand context
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What is minimal?Go
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What is minimal?January 2002
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Understand context
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Understand context
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Just simple enough
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What is minimal?January 2002
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Shrink, Hide, Embody
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By removing the irrelevant
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you emphasise whatreally matters
Many hands make light work
A bird in the hand is worth two in the bush
Buy one get one freeJust do it
Today is the first day of the rest of your life
Don’t forget to put thecat out
Simply better
One, two, three, go!
To dare is to do
Some day I’ll fly away
Meeting at 13:40
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By removing the irrelevant
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you emphasise whatreally matters
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Just simple enough
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Related web sitesLorem ipsum dolor sit amet »
More mapsStreet map »RAA Map (PDF, 132kB) »
<image>
TITLE
SUBHEADING
Home | Regions | Experiences | Events | Wine & Food | Accommodation | Transport | General information
Stunning scenery Search
Travelplanner
Wild West Theme Park
Intro text Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi commodo, ipsum sed pharetragravida, orci magna rhoncus neque, id pulvinar odio loremnon turpis.
Suspendisse id velit vitae ligula volutpat condimentum.Aliquam erat volutpat. Sed quis velit. Nulla facilisi. Nullalibero.
Nullam sit amet enim.
Vivamus pharetra posuere sapien. Nam consectetuer. Sedaliquam, nunc eget euismod ullamcorper, lectus nuncullamcorper orci, fermentum bibendum enim
Travellers’ tipsLorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbicommodo, ipsum sed pharetra gravida, orci magna rhoncus
<image>
Wild WestThings to do
Region map Interactive map
Bigger map Show on map
<image>Royal HotelHotel
<image> Chez GerredFood & drink
<image> Marine WorldThings to do
<image>BudgetCar rental
Booking Options
email to a friend
3 Items (Delete)
View my travel planRecommendationsWhat’s this?
Unsorted (4 items)
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Wild WestThings to do
1
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Organise
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19
72 6
4
83
5
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What numbers did you just see?
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1 2 3 4 5 6 7 8 9
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Don’t make them wait
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Test
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GOMS KLMCard & Moran
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A process for simplicity
Eliminate waiting
Organise
Shrink, Hide, Embody
Understand the users’ context
Test
Spend time upfront thinking
Spend timelater checking
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The road to hell is paved with good intentions
Linear step-by-step processes - taking control of what the user does next
We’ll let the user decide
What if the user wanted to...
Instructions
Long lists
Home pagesError messages
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A process for simplicity
Eliminate waiting
Organise
Shrink, Hide, Embody
Understand the users’ context
Test
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Perfection is achieved
not when there is nothing more to add
but when there is
nothing more to take awayAntoine de Saint Exupery
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No matter how cool your user interface,
less would be betterAlan Cooper
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