use revenue management to boost profit at your independent hotel

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Use Revenue Management to Boost Profit at your Independent Hotel November 24, 2015

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Page 1: Use Revenue Management to Boost Profit at your Independent Hotel

Use Revenue Management to Boost Profit at your Independent Hotel

November 24, 2015

Page 2: Use Revenue Management to Boost Profit at your Independent Hotel

To Tweet about the Webinar……

2

Founded byIndustry Leaders

World-ClassTechnology Development

Committed toCustomer Success

@OptimizeDemand

Page 3: Use Revenue Management to Boost Profit at your Independent Hotel

About Duetto

3

Founded byIndustry Leaders

World-ClassTechnology Development

Committed toCustomer Success

Page 4: Use Revenue Management to Boost Profit at your Independent Hotel

New Partnership

4

Founded byIndustry Leaders

World-ClassTechnology Development

Committed toCustomer Success

Page 5: Use Revenue Management to Boost Profit at your Independent Hotel

Dan YackerVP, Global Strategic Alliances

Duetto delivers cloud-based revenue strategy to hotels, allowing them to maximize profits through actionable data to better manage pricing, revenue and business mix decisions.

Past Experience:

Page 6: Use Revenue Management to Boost Profit at your Independent Hotel

Agenda

▍Learn the basics of revenue management

▍Common pricing mistakes to avoid

▍Use Open Pricing to better manage distribution

▍Automate functions with alerts and price rules

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Page 7: Use Revenue Management to Boost Profit at your Independent Hotel

Revenue Management Introduction

The primary aim of Revenue Management is selling the right product to the right customer at the right time for the right price — and on the right channel.

Inventory /Capacity Demand

Price

$

Page 8: Use Revenue Management to Boost Profit at your Independent Hotel

Do I need revenue management?The 7 mistakes you can’t afford to make

Page 9: Use Revenue Management to Boost Profit at your Independent Hotel

#1 Selling out too soon

Page 10: Use Revenue Management to Boost Profit at your Independent Hotel

#2 Not changing your rates

Page 11: Use Revenue Management to Boost Profit at your Independent Hotel

#3 Pricing by gut feel

Page 12: Use Revenue Management to Boost Profit at your Independent Hotel

#4 Reacting to competition price changes

Page 13: Use Revenue Management to Boost Profit at your Independent Hotel

#5 Selling rooms on first come first served basis

Page 14: Use Revenue Management to Boost Profit at your Independent Hotel

#6 Linking different price points

Page 15: Use Revenue Management to Boost Profit at your Independent Hotel

#7 Not adjusting pricing 24/7

Page 16: Use Revenue Management to Boost Profit at your Independent Hotel

What is Required to Thrive?

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Page 17: Use Revenue Management to Boost Profit at your Independent Hotel

How to Thrive

Start Practicing Revenue Judo

1.Redefine revenue strategies

2. Improve your forecast

3. Implement an Open Pricing strategy

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Page 18: Use Revenue Management to Boost Profit at your Independent Hotel

Revenue ManagementA systematic approach to segmenting, forecasting and pricing that can drive efficiency and profitability.

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5 Key Reasons to Forecast

Staffing ProductInventory

DevelopmentWork

PerformanceEvaluations

Pricing

Page 20: Use Revenue Management to Boost Profit at your Independent Hotel

Better Data = Better Forecasts

Reviews & Social Media

Competitor Pricing Data

Booking & Reservation Data

Web Shopping Regrets & Denials

Weather

Air Traffic

Traditional Revenue Management

Traditional Revenue Management

Page 21: Use Revenue Management to Boost Profit at your Independent Hotel

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One-Rate

Seasonal

Weekday/Weekend

BAR

BAR by LOS

Open Pricing

PricingApproaches

Page 22: Use Revenue Management to Boost Profit at your Independent Hotel

Pricing Types

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Seasonal

Page 23: Use Revenue Management to Boost Profit at your Independent Hotel

Pricing Types

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Seasonal

Best Available Rate (BAR)

Page 24: Use Revenue Management to Boost Profit at your Independent Hotel

Pricing Types

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Seasonal

Best Available Rate (BAR)BAR by LOS

Page 25: Use Revenue Management to Boost Profit at your Independent Hotel

Pricing Types

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Seasonal

Best Available Rate (BAR)

Open PricingBAR by LOS

Page 26: Use Revenue Management to Boost Profit at your Independent Hotel

Regain Control

▍Independently price every single segment, offer and room type

▍Maximize revenue over high demand and need periods

▍Keep all channels open and benefit from the “billboard effect”

Page 27: Use Revenue Management to Boost Profit at your Independent Hotel

BAR Pricing = Lost Opportunity

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BAR 2$200

BAR 1$100

Retail/ Transient Rate Code: BAR

15%

With BAR Pricing comes static:- Room Type Differentials- Discounts/ Offers

45% Occupancy75%

BAR 3$300

Page 28: Use Revenue Management to Boost Profit at your Independent Hotel

Traditional Pricing

Day 1 Day 2 Day 3 Day 4

CAPACITY

AAAPromo Rate

10%20%

✔✔

AAAPromo Rate

10%20%

✔✔

✖ AAAPromo Rate

10%20%✖

AAAPromo Rate

10%20%

✔✖

Page 29: Use Revenue Management to Boost Profit at your Independent Hotel

Open Pricing

Day 1 Day 2 Day 3 Day 4

CAPACITY

AAAPromo Rate

10%20%

✔✔

AAAPromo Rate

10%20%

✔✔

10%20%

5%✔ AAAPromo Rate✔ 5%

AAAPromo Rate

10%20%

✔✔ 5%10%

Page 30: Use Revenue Management to Boost Profit at your Independent Hotel

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How an RM system will impact your job

Page 31: Use Revenue Management to Boost Profit at your Independent Hotel

Review and Monitor AlertsReviewing Revenue Opportunities

Quicker decisions

OTB, PickUP, Forecast, Price Recommendations (LIVE from

PMS)

Integrated data such as STR, Competitor data, Online

Reputation, etc can all be seen on the same platform.

Price recommendations according to setup business

rules & forecast are directly sent back to PMS

!

An RMS gives you back time, so your team can be more strategic and less operational

4 hours on the same platform – no more Excel

RM Daily Tasks

Page 32: Use Revenue Management to Boost Profit at your Independent Hotel

No manual report running and updating spreadsheets

One platform for all! No more updating several excel spreadsheets No Speed Constraints!

.No more Excel and logging in to various platforms

Saving time and removing the risk of human error

Your team can be more Strategic and less operational

Page 33: Use Revenue Management to Boost Profit at your Independent Hotel

How an RM system will impact your daily job

▍No manual report running and updating spreadsheets

▍Near real-time data

▍Accurate data

▍Easy user interface

▍Flexible reporting

Page 34: Use Revenue Management to Boost Profit at your Independent Hotel

Exploring the ROI of a revenue management system

Hard ROI

▍RMS increases in RevPAR through OCC and ADR

Page 35: Use Revenue Management to Boost Profit at your Independent Hotel

Exploring the ROI of a revenue management system

Soft ROI – Save time

▍No more manual data entry or reports

▍Customized reports and alerts

▍Spend more time being strategic

Page 36: Use Revenue Management to Boost Profit at your Independent Hotel

Questions?