university of wisconsin – media transcription and captioning

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3Play Media University of Wisconsin January 12, 2011 Josh Miller [email protected] Tel: (617) 764-5189 x102 www.3playmedia.com/wisconsin/ Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don't think such a thing exists. What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.Josh Harder, University of Wisconsin

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This webinar addresses questions about the University of Wisconsin – Madison ‘Media Transcription and Captioning Contract’ recently awarded to 3Play Media (how to use, billing options, support options, or features). The contract extends beyond University of Wisconsin-Madison, to UW System 2 and 4-year campuses, and Madison Area Technical College. The webinar covers the following topics: - The process & output of making a captioning or transcription request - Billing options - Support options - Unique features or benefits of using this service Note: This video is an excerpt from the webinar hosted by University of Wisconsin Extension Conference Centers called “Accessibility – Media Transcription and Captioning: The Wisconsin Idea Making a Difference in the Lives of Wisconsin Citizens” Presenters: Josh Miller | 3Play Media

TRANSCRIPT

3Play Media

University of Wisconsin January 12, 2011

Josh Miller [email protected] Tel: (617) 764-5189 x102

www.3playmedia.com/wisconsin/

“Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don't think such a thing exists. What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.” Josh Harder, University of Wisconsin

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Agenda

Introduction

Why 3Play Media?

Quick Start

Questions

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Company Background Overview of Services

Why 3Play Media?

Quick Start Guide

Questions

Company Background

• Born at MIT

• Developed innovative process for high quality transcription

• ~100 customers

• Concentration in education

Select Customers

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Company Background Overview of Services

Why 3Play Media?

Quick Start Guide

Questions

Overview of Services

• Transcription

• Closed captioning

• Transcript alignment

• Integrated workflows

• Interactive web tools

• Translation into foreign languages

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media?

Accuracy & Quality Real-Time Editing Interactive Tools Customer Support

Quick Start Guide

Questions

Accuracy & Quality Multi-Step Human Review Process

• Why we use speech recognition • More efficient, cost-effective • >99% accuracy • Time-sync’d word-to-word • All work done in USA • Editors have discipline-specific

expertise

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media?

Accuracy & Quality Real-Time Editing Interactive Tools Customer Support

Quick Start Guide

Questions

Real-Time Editing

• Each word linked to video/audio • Edits instantly propagate to all output files • No reprocessing is necessary! • Find & replace

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media?

Accuracy & Quality Real-Time Editing Interactive Tools Customer Support

Quick Start Guide

Questions

Interactive Tools

Click any word to jump to that point in the video

Search within the transcript

Create clips simply by highlighting the text

• Embeddable on any website • Interactive transcript • Archive video search • Video clipping

Words are highlighted as they are spoken

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media?

Accuracy & Quality Real-Time Editing Interactive Tools Customer Support

Quick Start Guide

Questions

Customer Support “3Play Media was friendly, responsive, and helpful in getting my files set up and answering questions. The captions I received are error-free, impeccably timed, and perfect for use in the classroom!” Liz Ellcessor, UW-Madison

“I rely heavily on 3Play Media for my transcription needs. I have always been impressed with the quality of their work and even more impressed with their customer service, which is top notch. I highly recommend this company.” Cate Reavis, MIT

“Working with 3Play Media has been an ease and a joy. As a person who deals with technology, I do not look for a perfect service or product because I don't think such a thing exists. What's important is the customer service you get, and 3Play just plain rocks when it comes to helping out. In terms of tech, they are cutting edge and have a great UI for editing captions on the fly.” Josh Harder, University of Wisconsin

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media

Quick Start Guide

Account Setup Uploading Files Final Output

Questions

Account Setup

Contract in place • Approved vendor • Pre-negotiated pricing

Users and billing • Can have multiple users per account • Permission/access levels can also be set for

each user • Flexible billing options include credit card

and invoicing Security

• Secure web-based system (https) • Users each have their own login credentials • Unique API keys and FTP credentials

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media

Quick Start Guide

Account Setup Uploading Files Final Output

Questions

Uploading Files Flexible upload options within the account

Current Video Platform Integrations

*Echo360 and Tegrity are in progress

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Introduction

Why 3Play Media

Quick Start Guide

Account Setup Uploading Files Final Output

Questions

Final Output

• Many formats to download • Indefinite storage of transcript and

caption files • Unlimited downloads • Access to other account tools at all

times, including real-time edit

http://www.3playmedia.com/wisconsin/ Tel: (617) 764-5189

Questions

Introduction

Why 3Play Media

Quick Start Guide

Questions

QUESTIONS?

Get started: http://www.3playmedia.com/get-started/ More information: http://www.3playmedia.com/wisconsin/ Josh Miller [email protected] Ph: (617) 764-5189 x102 Tole Khesin [email protected] Ph: (617) 764-5189 x103