Unit 9 – PEMS Blackberry Application Training

Course Goals

• What can PEMS do on my Blackberry?– basic functionality overview– planning information– reporting emergencies– alerting and notifications– why isn’t PEMS on my

Blackberry?

• Help me!

Basic Functionality Overview

• Planning information – Web and locally stored via Icon– Navigate to all subordinate locations– View EMT rosters– View checklists– View documents

• Alerting and notifications– Activate (Report) an emergency from Blackberry icon– Receive basic alert information in email text **– Check-in from email and interact with Live Information **

** No PEMS icon necessary **

What Does It Look Like?

• The ICON • If you don’t have it, go to the

back of this training or see online troubleshooting guide

• Last updated?:– Information is pushed to your

device weekly– To get a fresh data load:

• click Update Channel on Blackberry icon

• click link in PEMS Channel Update Email from Blackberry

Subordinate Locations• Available to Area or District

resources • Click on Parent Location to “Go

Back”

View EMT Rosters

• Displays all people with EMT role at the currently viewed location

• Click on name for detailed information

• Click email or phone number to contact

• Cannot click PIN – must copy and paste

View Checklists• Select Threat

Type

• Select Role

• Select Stage

• View Actions

View Documents

• Select document

• PEMS will email latest version to you

• View with Blackberry or MetaMessage Help

Activate Emergency

• Select Threat Type

• Fill in basic information

• Click “Submit”

PEMS Alert Information

• Alerts are sent as high priority email• System sends 3 alerts with these subjects:

– [PEMS] Emergency Reported– [PEMS] Emergency Comment Update– [PEMS] Emergency Stage Changed

• See FAQ #27 to make Blackberry ring for these messages

• Telephone alerting to be released in 4 – 6 weeks

Alert Example

• Click link to check in and view real time information

• Create a System Test for your team to see for yourself

View Emergency Detail

• Alert detail displays Threat Type, Date / Time Reported, and current stage

• Most recent comment on main emergency detail display

• All comments are accessible• Users can post new

comments to team• Role and threat-specific

checklists• Roster statistics are real time

Comments

• All comments are visible in reverse chronological order

• Includes date, time, and resource

• All EMT Members can post new comments

• Comments sent immediately to entire EMT

Checklists

• Checklists for all 26 annexes loaded

• Role-specific for user viewing Blackberry

• Checklists are not ordered based on any real-world priority

• Checklists are a reminder of tasks to be completed, not a step-by-step recipe

• Checklists are not “checked off” in the system

Rosters

• Information about entire responding EMT for incident– Click name to send email – Click phone number to call– Real time displays of:

• EMT Role• Status (Primary / Alternate)• Location (HQ / Area / District /

Installation)• Checked In (Yes / No)

Basic Functionality Summary• Planning Information – Web and stored locally

via icon– Navigate to all Subordinate Locations– View EMT Rosters– View Checklists– View Documents

• Alerting and Notifications– Activate (Report) an Emergency from Blackberry icon

– Receive basic alert information in email text **

– Check-In from email and interact with Live Information **

** No PEMS Icon necessary **

Why isn’t PEMS on my Blackberry?

• Having a PEMS program-funded Blackberry does NOT grant access to PEMS application—MUST use eAccess to request PEMS login

• PEMS pushes Blackberry icons to all registered users once a week—improvements are in process that will allow users to push icon using the PEMS Web site

• For issues with your Blackberry related to PEMS please use PEMS Web online troubleshooting guide to resolve

http://blue/emergencypreparedness/ep_PEMS.htm

Where can I go for help?

• The PEMS website contains User Manuals, Online Training, and Frequently Asked Question sheets (FAQs) http://blue/emergencypreparedness/ep_PEMS.htm

• For technical issues with the PEMS system call (800) USPS-HELP and say PEMS

• For issues with your Blackberry related to PEMS please use online troubleshooting guide to resolve

• For questions about IEMP, EMTs, or Emergency Planning and Response issues email IEMPHelp@usps.gov

IT Blackberry Training

• General Blackberry training information materialhttp://it.usps.gov/blackberry

For More Information About PEMS

• PEMS Program Manager:

Rebecca Harris

USPS Emergency Preparedness

IEMPhelp@usps.gov