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Updated January 2020
Installation Guide for SaaS Uila Deployment
Table of Contents
Introduction ............................................................................................................................ 2 Scope and Purpose .......................................................................................................................... 2 Architecture Overview ..................................................................................................................... 2
Virtual Architecture ............................................................................................................................. 2
Getting Started ........................................................................................................................ 3 System Requirements ...................................................................................................................... 3
User Registration .................................................................................................................... 5
Deploy Virtual Information Controller (vIC) ............................................................................. 7
Deploy Virtual Smart Tap (vST) .............................................................................................. 14
Contact Uila Support ............................................................................................................. 16
About Uila ............................................................................................................................. 16
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Introduction Scope and Purpose This document describes the system requirements, installation and configuration steps for the Uila Virtual Information Controller(vIC) and Virtual Smart Tap(vST). It is assumed that the reader has already installed VMware and is familiar with the configurations and operations of VMware. Architecture Overview The diagram below shows the Uila Management and Analytics System architecture(UMAS) and its relationship to Virtual Information Controller(vIC) and Uila Virtual Smart Taps(vST).
Virtual Architecture The Uila Management and Analytics system(UMAS) is a big data store and analytics engine that is designed to monitor up to thousands of servers. The UMAS can record data in minute
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resolutions while maintaining real time responsiveness. The built-in redundancy offers high availability, removes downtime and reduces maintenance overhead. The Virtual Information Controller (vIC) integrates to the VMware vCenter. The vIC is deployed as a guest VM where it collects network, storage and compute performance metrics that are maintained by the vCenter. This is then combined with the data from the Virtual Smart Taps(vST) and transmitted to the UMAS. Virtual Smart Taps (vST) are also deployed in the host as an efficiently designed small foot-print guest VM with embedded Deep Packet Inspection (DPI) technology to identify unique applications and their attributes. vST’s measure application response time and collect network performance data. The vST does not examine or store the packets, thus eliminating the risk of exposing sensitive data.
Getting Started System Requirements Please refer to the system requirements from : https://www.uila.com/products/uila-system-requirements
• vIC’s virtual resource allocation (depending on # of VM’s monitored) is listed in Table below:
Scope # of VM Monitored vCPU Virtual Memory Local Storage
Small 0~500VM 2Cores 4GB 8GB
Medium 501~1,000VM 2Cores 8GB 8GB
Large 1,001~2,000VM 2Cores 16GB 8GB
• Proper vCenter access rights are required for vIC to collect information such as CPU,
memory and storage metrics from vCenter. The access rights must be able to make configuration changes, deploy and setup Uila vST VM. You must have one of the two options pre-configured before vIC deployment:
1. Full administrative access rights (vCenter administrator role), or 2. Partial administrative access rights with the following table of privileges enabled.
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Privilege Categories Privilege Items Privilege
Categories Privilege Items
Datastore Allocate space
Virtual machine
Configuration Browse datastore Guest Operations Remove file Interaction
Global Cancel task Inventory
Host
Local operations->Create virtual machine Provisioning
Local operations->Delete virtual machine Service configuration
Network Assign network Snapshot management
Resource Assign virtual machine to resource pool vSphere replication
Modify resource pool
dvPort group
Create
Host Configuration à Network Configuration Delete
Scheduled task
Create tasks Modify Modify tasks Add virtual machine Remove tasks
vApp Assign resource pool
Run task Assign vApp
Import
• Network requirement o Allocate one IP address for each of the vST’s. This can be either static IP address
or assigned via DHCP, prior to the deployment. o Allocate one static IP address for the vIC prior to deployment. o Open TCP and UDP ports to allow communications between Uila sub-systems as
illustrated in the chart below. § Unblock TCP ports 5000 and 443 between vIC and the Uila site. § Unblock TCP ports 443 and 902 between vIC and Hypervisor hosts § Unblock UDP port 8000 between vIC and vST
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User Registration For Uila SaaS deployment, follow these steps to obtain your login ID and password.
1. Browse to the Uila Web site – www.uila.com 2. Click on “Free Trial” located on the top-right corner of the homepage
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3. Fill out the form and click on “Get Started Now”.
After you have spoken to a Uila sales team member and get approval for conducting a trial, you can visit: https://portal.uila.com/register to complete the registration form and receive registration confirmation.
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4. Receive registration email with the link for completing the registration and beginning the installation.
Deploy Virtual Information Controller (vIC) This section describes the step-by-step instruction to download, install and activate vIC.
1. Login to Uila Portal – www.portal.uila.com
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2. Download the VM template for Uila Virtual Information Controller(vIC)
3. Login to vCenter
4. Deploy vIC.ova in vCenter
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5. Browse to locate the vIC.ova file
6. Choose name and folder location
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7. Select the Compute Resource and click Next
8. Review the details of the VIC and click Next 9. Accept the EULA and click Next
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10. Select Uila deployment configuration, whether small, medium or large depending on the number of VM’s in the environment.
11. Select the datastore for the vIC and select disk format to be thin provisioned for more efficient usage of storage space.
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12. Select a network port group where the vIC can communicate with the vST and the UMAS.
13. Enter the vIC properties – a. For server name/IP address, enter – “portal.uila.com” b. Enter the login ID and password created during Uila registration. c. Enter the vCenter IP/hostname along with its username and password. d. Enter the vIC assigned IP address along with gateway, DNS and subnet
information.
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14. Review all the settings and click finish.
15. Once the system is deployed, power on the vIC. Depending on the VMware environment this process may take several minutes.
16. Please open the VM console to monitor the progress of the vIC. If a blue screen like the image below appears, the VM is powered on –
Now proceed to install the Virtual Smart Tap (vST)
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Deploy Virtual Smart Tap (vST) This section describes a step-by-step instruction to deploy vST.
1. Login to Uila portal – www.portal.uila.com 2. If an orange button lights up, the vIC is able to communicate with the UMAS. Click on
the orange button to start vST deployment.
3. Click on “Settings” and then “vST configuration”
4. Click “Install” and select configuration options for the vST.
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5. Once correctly installed, the vST status will show up with a green ‘Active’
6. Install additional vST’s by following steps 4 and 5. 7. Verify dashboard to see data on timeline is being populated.
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Contact Uila Support Uila software solutions are designed with ease of installation and simplified maintenance in mind. The Uila team is dedicated to exceeding your expectations, and knows that any downtime is too much in today's competitive world. Our goal is to keep your applications running 24 X 7. We offer a simple and effective support program to meet your needs. Customers who purchased Uila products and under support contract will receive the following benefits:
• Unlimited support via email or phone call • Free software minor release update • Free software major release upgrade
Email: [email protected] Phone: (408) 819-0775
About Uila
Uila provides Performance and Cyber Threat Analytics in a single pane of glass for the Hybrid Enterprise. With Uila, IT Operations teams can visualize application workload dependencies across cloud platforms, rightsize resources and investments for their workloads and plan workload migration strategies for Hybrid and Multi-Cloud deployments. Uila allows security teams to combat advanced cyber threats by providing immediate and comprehensive application-centric insight into lateral movement-based threats for the Hybrid Enterprise. Businesses use Uila to align themselves with their IT teams and cut time to resolution from days to minutes, keep their application at peak performance and secure at all times and ensure end-user satisfaction to the fullest across cloud boundaries.