saas implementation
DESCRIPTION
With SaaS being all the rage, the final session in this HROA webinar series looks at how organizations prepare themselves for implementation. What is similar to traditional technology deployments and what differs? Industry leaders share best practices as they discuss change management, the role of the business and internal IT, the powers and limitations of configurations, and building a SaaS solution to maximize your ROI. They additionally share what needs to be done post go-live to ensure your solution is not an event but continues to evolve including how to best manage the upgrade process, using case studies to highlight what has gone well and areas for improvement. Panel: - Frederic Lequient, Group Vice President, Consulting, Oracle/Taleo - Scott Mahoney, Managing Director, Seertech Solutions Americas - Sona Manzo, Strategic Partnership Practice, Futurestep Moderator: Ken Tress, Senior Director, OracleTRANSCRIPT
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SaaS Implementation:What’s different?
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Welcome & Logistics
• Questions– Via webinar chat– During Q&A portion of the call
• Join the conversation – On Twitter with #hrtechchat
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About HROA
• Founded in 2003 - Global association • Open to anyone in the HR Outsourcing and
Transformation industry anywhere in the world: practitioner, buyer, provider, technology firm, advisor, consultant, or academic.
• Mission to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy.
• www.hroa.org
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Today’s Panel
Frederic LequientOracle
Scott MahoneySeertech Solutions
Sona ManzoFuturestep
Ken TressOracle
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SaaS ImplementationToday we will cover 4 critical components
Change Management
Role of ITRole of the Business
Configuration
Post Go-Live
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Change Management
SaaS vs. a Traditional BPO Deployment What is different?
Implementation Timeline Faster /shorter; what to watch out for?
Vendor’s Ecosystem Advantages/
disadvantages
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IT &Business Collaboration
Roles differ in a SaaS deployment
Role of IT
Role of the Business
Budget owner?
Post Go-Live• .
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Configuration vs Customization
What is Configuration
Benefits of Configuration
Challenges with Configuration
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Post Go-Live Evolution
2003 2013
How to ensure your investment pays off What’s different
For the Business For IT
Best Practices Pitfalls
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Change Management
Role of ITRole of the Business
Configuration
Post Go-Live
BPO Benefits in a SaaS World
Ken
SonaFrederic
Scott
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Questions & Comments