uf foundation’s donor relations advisory council 10.04.13
DESCRIPTION
Advice and ideas on donor relations and donor stewardship.TRANSCRIPT
Ideas to Action
UF Foundation’s Donor Relations Advisory Council
For those who are prepared…For those who are prepared…
…chaos brings opportunity
• The willingness… even enthusiasm… to change EVERYTHING combined with the wisdom to understand what must NEVER be changed.
Values• Respect — We value the thoughts and opinions
of others.• Accountability — We do what we say we will.• Integrity — We always do the right thing.• Stewardship — We express consistent and
genuine gratitude.• Excellence — We want to be the best.
Trusted Advisor
What are the 5 MOST important things you must do to position yourself as a true Trusted Advisor to the donors you work with?
Source Credibility
C + R + IS-O
Web Of Value
Extreme Customer Focus
VOD
Moments Of Truth
Page 8
MOT• What do you
think are the top 5 MOT for most donors?
WOM
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SOT DWYSYWD FWYS S P/T GALMTTE
THANK YOUIf you have any questions at all please do not hesitate to send a note or call.
My email address is: [email protected]
PLEASE connect with me on LinkedIn
Also, you might find value in the ideas I share in my blog. You can sign up for it at:www.blog.johnspence.com
Lastly, these slides have already been uploaded to:
www.slideshare.net/johnspence