twenty effective bdm tasks and kpis for big growth€¦ · twenty effective bdm tasks and kpis for...

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7/10/2018 1 #InspiredGC2018 Deniz Yusuf – Speaker, Trainer, Consultant & Coach Inspired Growth Training Twenty Effective BDM Tasks and KPIs for BIG GROWTH #InspiredGC2018 Tasks to Grow your Property Management Department Key Performance Indicators to have accountability Twenty Effective BDM Tasks and KPIs for BIG GROWTH

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Page 1: Twenty Effective BDM Tasks and KPIs for BIG GROWTH€¦ · Twenty Effective BDM Tasks and KPIs for BIG GROWTH Hand Written Thank you cards #InspiredGC2018 Task: 13 Twenty Effective

7/10/2018

1

#InspiredGC2018

Deniz Yusuf –

Speaker, Trainer, Consultant & Coach

Inspired Growth Training

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

#InspiredGC2018

Tasks to Grow your

Property Management Department

Key Performance Indicators

to have accountability

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Page 2: Twenty Effective BDM Tasks and KPIs for BIG GROWTH€¦ · Twenty Effective BDM Tasks and KPIs for BIG GROWTH Hand Written Thank you cards #InspiredGC2018 Task: 13 Twenty Effective

7/10/2018

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#InspiredGC2018

Task: 1

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Network Meetings

BNI

Chamber of Commerce

START YOUR OWN

#InspiredGC2018

Task: 2

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Calling all of your current clients

What can you offer them to HELP you?

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#InspiredGC2018

Task: 3

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

LinkedIn

What are you posting?

Who are you connecting with?

#InspiredGC2018

Task: 3

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

LinkedIn Who are you currently dealing with that can refer your

business?

Who is speaking with potential landlords before they call a sales agent?

Examples: Mortgage brokers, bank managers, financial advisors, stock brokers, accountants, conveyancers, solicitors, lawyers, Builders, Developers, Business owners, tradespeople, painters, plumbers, fencers, Interior designers, flooring experts etc. etc. etc.

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Task: 4

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Facebook

Who do you connect with?

What do you post?

#InspiredGC2018

Task: 4

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Who do you connect with? Who are you currently dealing with that can refer your

business?

Who is speaking with potential landlords before they call a sales agent?

Examples: Mortgage brokers, bank managers, financial advisors, stock brokers, accountants, conveyancers, solicitors, lawyers, Builders, Developers, Business owners, tradespeople, painters, plumbers, fencers, Interior designers, flooring experts etc. etc. etc.

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#InspiredGC2018

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Educational

Team Building / New Staff

Training Your attending

Community Focussed - Sponsorship

FUN……Birthdays, Babies, Pets

Bloopers

Invitations

Newsletters / Fundraisers

VIDEO……..LIVE VIDEO

#InspiredGC2018

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

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#InspiredGC2018

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Educational

Team Building

Training Your attending

Community Focussed

FUN

Bloopers

#InspiredGC2018

Task: 5

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Newsletters What do you send them?

How are you sending them?

Who can help you create articles?

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Private Owner Calls

STOP TELLING THEM THEY NEED YOU

#InspiredGC2018

Task: 6

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Private Owner Calls

Show them they need you What can you offer them to help?

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Private Owner Calls

Applications: BDM makes the reference call

Leasing agents offer lease only….BDM does Handover

#InspiredGC2018

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Task: 7

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Just Listed & Just Leased Flyers IGT Realty has just listed a property in your street,

do you know anyone looking to move, or would you like to know how much you could get for your

home? Call Darren for a fast effective updated rental opinion of your home, it will only take 15

minutes of your time

#InspiredGC2018

Task: 7

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Just Listed & Just Leased Flyers IGT Realty has just leased a property in your street, if you would like an updated rental opinion of your investment, call Darren today as it will only take 15 minutes of your time. List your property with us in

July & receive free professional photography.

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Task: 8

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Database Calls

Previous contacts before training commenced

Follow up calls

#InspiredGC2018

Task: 9

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Thank you cards

NO BRANDING Think outside the box

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Watch Educational Videos

#InspiredGC2018

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

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#InspiredGC2018

Task: 11

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Do educational videos

How can YOU educate your

POTENTIAL Clients?

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Do educational videos

What Content can you cover?

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Hand Written

Thank you cards

#InspiredGC2018

Task: 13

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Old sale listing

I understand that waiting for a property to seel can be stressful and financial burden, so I wanted to inform you of the strength of the rental market and ask if you have considered getting a return on the property while it’s for sale.

I’m happy to come around and carry out a free rental assessment that will only take 15 minutes of your time. For doing this, we will offer you:

{Place your offer in here}

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Calling REA Investor leads

Website enquiries on investment properties

Or

Potential investments

#InspiredGC2018

Task: 15

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Attending Sale Opens

Helps sales do the registrations

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Contact For Sale by Owner

#InspiredGC2018

Task: 17

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Attend Auctions

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Customer Service Calls

To anyone that’s attended a sale home open

#InspiredGC2018

Task: 19

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Video TXT Messages

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Reviews Received

#InspiredGC2018

Task: 20

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Reviews Received Google reviews are

one of the most

powerful tools to get

your phone to ring

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

For Lease Signs

#InspiredGC2018

Task: 22

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Vacant Property Recordings Walk through

Facebook live

Virtual etc.

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

6 Month Post a card

6 month old clients

#InspiredGC2018

Task: 24

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12 Month Anniversary Calls

YOUR New Business listings

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Sales meetings attended

#InspiredGC2018

Task: 26

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Listing Presentations Carried Out Face to Face

Email

Desk (For Sale Property)

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Video CMA’s Completed

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Task: 28

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Two Week calls after a Lease signing

#InspiredGC2018

Task: 29

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Information Nights

Investor evenings

Attended / Arranged

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Twenty Effective BDM Tasks and KPIs for BIG GROWTH

Team Building events

#InspiredGC2018

Twenty Effective BDM Tasks and KPIs for BIG GROWTH

There’s 7 days in a week…

Someday isn’t one