trends poising mobile payments for success by mahindra comviva

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Trends Poising for Success Mobile Payments

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Page 1: Trends poising mobile payments for success by Mahindra Comviva

Trends Poising

for SuccessMobile Payments

Page 2: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

There is something interesting happening

Source: Techcrunch.com, Tom Goodwin - The battle is for the consumer interface

UberWorld’s largest taxi company

Owns no vehicles!

facebookWorld’s most popular

media ownerCreates no

content!

AlibabaThe most

valuable retailerHas no

inventory

AirbnbWorld’s largest

accommodation providerOwns no

real estate

All have one thing in common.

They are leveraging the power of

DIGITAL

Extending DIGITAL REVOLUTION to theFINANCIAL DOMAIN

PaymentsWill not

involve cash

BanksWill not

have branches

Page 3: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

Mobile payments: A future projected to be bright

22%

20%

16%

of US mobile phone users made a mobile payment in 2014

Source: Federal reserve Board

of PayPal’s nettotal payment volume was from mobilepayments

Source: PayPal

of the Starbucks total transactions in US are mobile payments

Source: Starbucks

Global mobile payment transaction

$ 4.6 Tnin 2019

$ 1.8 Tnin 2014

Source: ABI Research

52Bn

142 Bn

2014

2019

Source: Forrester

Consumers using mobile payments applications

8%in 2013

40%in 2014

Source: Walker Sands Future of Retail Study 2015

US mobile payment transaction

Analyst predictionsConsumer adoption

Page 4: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

Mobile payments: A future projected to be bright

Innovators Early Adopters Early Majority Late Majority Laggards

The Big Scary Chasm in Question

smaller chasm

YES!

…So have we crossed the Chasm? What forces helped to take

the leap across the Chasm?

What will propel the mobile payment growth in future?

Page 5: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

The omnipresent mobile payment

OEM & Technology

Providers

Telecom operators

Payment companies

Retailers Social networks

Banks

Page 6: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

Consolidation on the cards

Samsung acquires LoopPay Google

buys Softcard assets

PayPal buys Paydiant

Page 7: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

The speed breakers

Which factors make consumer hesitant in using mobile payment services

Source: Walker Sands Future of Retail Study 2015

0

10

20

30

40

50

60 57%

48%

26% 25% 23%

Security concerns

Privacy concerns

They are not

accepted in...

Convenience or current payment

I believe retailers

are unprepared

for this

SECURITY

CONSUMEREXPERIENCE

2FA

Tightly coupled with device

Reduced no of tokens

One click Pay

Easy Onboarding

Auto activation

Handsfree Checkout

Does higher security always come at the cost of consumer experience?

Page 8: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

HCE & Tokenization – The panacea for all ills?

A D V A N T A G E S

D I S A D V A N T A G E S

Credentials not on device

No SIM replacement

No SIM Card certification

Limited risk

Reduced TCO

Open channel for NFC controller

communication

Less secure than hardware based

solution

Make it increasingly hard to hack sensitive data

Prevent misuse

Pro-active detection

Limit damage in case of breach

Minimize loss per user, isolate other usersNeeds data

connection for provisioning

Page 9: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

Holistic Security Model – Hybrid HCE

Detection Layer

Damage Limiting

Layer

Crypto Layer

Prevention Mechanism

Post Breach Mechanism

Increase Complexity to Hack

The hybrid approach

Enhance security with hardware component

Less overheads, complexity & TCO than TSM model

No SIM Card Certification & Reissuance

No NFC SIM cards required. Works with UICC SIMs.

Addresses security concerns without compromising on UX

Page 10: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

Consumer – The power player

No PIN for <$50

Sharemy data

SERVICE PROVIDER Incentivize Opt-in Ask Educate

Tell us more and get $10 off on your

next purchase

Send me offers for my favorite

stores

We have 40+ attractive offers in the vicinity. Would you like

to explore?

MPIN is optional for bill payments. Would you like to turn it off?

Page 11: Trends poising mobile payments for success by Mahindra Comviva

11

Market leaders in commerce, data and content

Leading the market in the

mobile recharge and financial

solutions

Powering the data revolution

Developing the digital content

ecosystem

Over 130 operators Over 130 content partnersOver 300,000 unique tracks in over 35 local languages

Over 80 deploymentsIn more than 40 countries

With over 500 million subscribers

Over 120 deployments globallyOver 750 million subscribers40% share of Africa’s mobile

money market

Over 90 countries

About us : Mahindra Comviva

Page 12: Trends poising mobile payments for success by Mahindra Comviva

12

PreTUPS™

mobiquity®

payPLUS

connectMoney

Mahindra Comviva is among top 3 mobile financial providers in

emerging markets

Mahindra Comviva Mobile Financial Solutions

• 120+ deployments of PreTUPS™ and mobiquity®

• Processing $22+ B payment flows

• Empowering 750+ million consumers globally

Page 13: Trends poising mobile payments for success by Mahindra Comviva

© Copyright Comviva Technologies Limited 2015

mobiquity® Wallet: Digitize. Engage. Delight

Contextual

Social Commerce

Consumer Centric

Integrated Experience

Personalized

Holistic Security

NFC – HCE & SE

BLE

QR CODE

BIOMETRICS

WEARABLES

Page 15: Trends poising mobile payments for success by Mahindra Comviva

15

Disclaimer Copyright © 2013: Comviva Technologies Ltd, Registered Office at A-26, Info City, Sector 34, Gurgaon-122001, Haryana, India. All rights about this document are reserved and shall not be , in whole or in part, copied, photocopied, reproduced, translated, or reduced to any manner including but not limited to electronic, mechanical, machine readable ,photographic, optic recording or otherwise without prior consent, in writing, of Comviva Technologies Ltd (the Company). The information in this document is subject to changes without notice. This describes only the product defined in the introduction of this documentation. This document is intended for the use of prospective customers of the Company Products Solutions and or Services for the sole purpose of the transaction for which the document is submitted. No part of it may be reproduced or transmitted in any form or manner whatsoever without the prior written permission of the company. The Customer, who/which assumes full responsibility for using the document appropriately. The Company welcomes customer comments as part of the process of continuous development and improvement. The Company, has made all reasonable efforts to ensure that the information contained in the document are adequate, sufficient and free of material errors and omissions. The Company will, if necessary, explain issues, which may not be covered by the document. However, the Company does not assume any liability of whatsoever nature , for any errors in the document except the responsibility to provide correct information when any such error is brought to company’s knowledge. The Company will not be responsible, in any event, for errors in this document or for any damages, incidental or consequential, including monetary losses that might arise from the use of this document or of the information contained in it. This document and the Products, Solutions and Services it describes are intellectual property of the Company and/or of the respective owners thereof, whether such IPR is registered, registrable, pending for registration, applied for registration or not. The only warranties for the Company Products, Solutions and Services are set forth in the express warranty statements accompanying its products and services. Nothing herein should be construed as constituting an additional warranty. The Company shall not be liable for technical or editorial errors or omissions contained herein. The Company logo is a trademark of the Company. Other products, names, logos mentioned in this document , if any , may be trademarks of their respective owners.

Copyright © 2013 Comviva Technologies Limited. All rights reserved.

Thank you

www.mahindracomviva.com