trends poising mobile payments for success by mahindra comviva
TRANSCRIPT
Trends Poising
for SuccessMobile Payments
© Copyright Comviva Technologies Limited 2015
There is something interesting happening
Source: Techcrunch.com, Tom Goodwin - The battle is for the consumer interface
UberWorld’s largest taxi company
Owns no vehicles!
facebookWorld’s most popular
media ownerCreates no
content!
AlibabaThe most
valuable retailerHas no
inventory
AirbnbWorld’s largest
accommodation providerOwns no
real estate
All have one thing in common.
They are leveraging the power of
DIGITAL
Extending DIGITAL REVOLUTION to theFINANCIAL DOMAIN
PaymentsWill not
involve cash
BanksWill not
have branches
© Copyright Comviva Technologies Limited 2015
Mobile payments: A future projected to be bright
22%
20%
16%
of US mobile phone users made a mobile payment in 2014
Source: Federal reserve Board
of PayPal’s nettotal payment volume was from mobilepayments
Source: PayPal
of the Starbucks total transactions in US are mobile payments
Source: Starbucks
Global mobile payment transaction
$ 4.6 Tnin 2019
$ 1.8 Tnin 2014
Source: ABI Research
52Bn
142 Bn
2014
2019
Source: Forrester
Consumers using mobile payments applications
8%in 2013
40%in 2014
Source: Walker Sands Future of Retail Study 2015
US mobile payment transaction
Analyst predictionsConsumer adoption
© Copyright Comviva Technologies Limited 2015
Mobile payments: A future projected to be bright
Innovators Early Adopters Early Majority Late Majority Laggards
The Big Scary Chasm in Question
smaller chasm
YES!
…So have we crossed the Chasm? What forces helped to take
the leap across the Chasm?
What will propel the mobile payment growth in future?
© Copyright Comviva Technologies Limited 2015
The omnipresent mobile payment
OEM & Technology
Providers
Telecom operators
Payment companies
Retailers Social networks
Banks
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Consolidation on the cards
Samsung acquires LoopPay Google
buys Softcard assets
PayPal buys Paydiant
© Copyright Comviva Technologies Limited 2015
The speed breakers
Which factors make consumer hesitant in using mobile payment services
Source: Walker Sands Future of Retail Study 2015
0
10
20
30
40
50
60 57%
48%
26% 25% 23%
Security concerns
Privacy concerns
They are not
accepted in...
Convenience or current payment
I believe retailers
are unprepared
for this
SECURITY
CONSUMEREXPERIENCE
2FA
Tightly coupled with device
Reduced no of tokens
One click Pay
Easy Onboarding
Auto activation
Handsfree Checkout
Does higher security always come at the cost of consumer experience?
© Copyright Comviva Technologies Limited 2015
HCE & Tokenization – The panacea for all ills?
A D V A N T A G E S
D I S A D V A N T A G E S
Credentials not on device
No SIM replacement
No SIM Card certification
Limited risk
Reduced TCO
Open channel for NFC controller
communication
Less secure than hardware based
solution
Make it increasingly hard to hack sensitive data
Prevent misuse
Pro-active detection
Limit damage in case of breach
Minimize loss per user, isolate other usersNeeds data
connection for provisioning
© Copyright Comviva Technologies Limited 2015
Holistic Security Model – Hybrid HCE
Detection Layer
Damage Limiting
Layer
Crypto Layer
Prevention Mechanism
Post Breach Mechanism
Increase Complexity to Hack
The hybrid approach
Enhance security with hardware component
Less overheads, complexity & TCO than TSM model
No SIM Card Certification & Reissuance
No NFC SIM cards required. Works with UICC SIMs.
Addresses security concerns without compromising on UX
© Copyright Comviva Technologies Limited 2015
Consumer – The power player
No PIN for <$50
Sharemy data
SERVICE PROVIDER Incentivize Opt-in Ask Educate
Tell us more and get $10 off on your
next purchase
Send me offers for my favorite
stores
We have 40+ attractive offers in the vicinity. Would you like
to explore?
MPIN is optional for bill payments. Would you like to turn it off?
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Market leaders in commerce, data and content
Leading the market in the
mobile recharge and financial
solutions
Powering the data revolution
Developing the digital content
ecosystem
Over 130 operators Over 130 content partnersOver 300,000 unique tracks in over 35 local languages
Over 80 deploymentsIn more than 40 countries
With over 500 million subscribers
Over 120 deployments globallyOver 750 million subscribers40% share of Africa’s mobile
money market
Over 90 countries
About us : Mahindra Comviva
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PreTUPS™
mobiquity®
payPLUS
connectMoney
Mahindra Comviva is among top 3 mobile financial providers in
emerging markets
Mahindra Comviva Mobile Financial Solutions
• 120+ deployments of PreTUPS™ and mobiquity®
• Processing $22+ B payment flows
• Empowering 750+ million consumers globally
© Copyright Comviva Technologies Limited 2015
mobiquity® Wallet: Digitize. Engage. Delight
Contextual
Social Commerce
Consumer Centric
Integrated Experience
Personalized
Holistic Security
NFC – HCE & SE
BLE
QR CODE
BIOMETRICS
WEARABLES
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Contact Details
MIDDLE [email protected]
[email protected][email protected][email protected][email protected]
[email protected][email protected][email protected]
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Copyright © 2013 Comviva Technologies Limited. All rights reserved.
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