Traveling around the world

Zhejiang University of Finance & EconomicsDong Fang CollegeToriano Cook

Why is English so important for international travel?• Imagine you are taking a business trip

from Hangzhou to Berlin, Germany.• You have a stop in Moscow, Russia.• You speak Chinese and know some basic

German, but you can’t speak any Russian!• You must speak to airport officials in

Moscow before you can continue your flight to Germany.•What language will you speak???

Airport Vocabulary• 1

• aisle: corridor in airplane between the seats • baggage claim: place where passengers go to pick up their luggage • board: to get on or enter an airplane • boarding pass: ticket showing that passenger has checked in and may

board plane• check in: to register for a flight, checking of tickets, passports, luggage • confirmation: reservation has been checked before flight (confirmation

number)• arrivals / departures board: large display in airport showing times of

departing flights • domestic: national (not international) flight is entirely in one country• duty-free: products free of a customs’ tax (duty)• excess baggage: luggage that is more than the allowed weight (now

usually 25kg for international flights)

Airport Vocabulary• gate: the waiting area in an airport where a particular flight arrives and

departs• carry-on luggage: small bags that may be carried on board by passengers• IATA: International Air Transport Association• immigration officer: government official responsible for checking

passengers' passports• customs’ officer: government official responsible for checking

passengers’ luggage for items/products not permitted for travel• jet lag: extreme tiredness after a long flight between many time zones• runway: the road strip on which planes land and take off• layover: a stop during a flight where passengers must wait for their next

flight.• stopover: like a layover, but for a day or two• transit passenger: passenger who is at an airport that is not his

destination (during a layover or stopover)

Making Flight Reservations

• “Booking a ticket” is a simple process that you can almost always do online.• Travelocity.com• Expedia.com• Priceline.com• Orbitz.com

• But, you may have to visit an airline ticket office, travel agency or make a phone call to book and reserve your air ticket.

How to make flight reservations

• Know your travel dates! When do you want to depart & arrive.• Is your trip one-way or round-trip?• Will you have to pay extra luggage fees? • In the US, domestic flights are $25 per bag; international 1st bag free, 2nd

bag $100.• What are the airport codes of your departing & arriving airports?

Shanghai Pu Dong (PVG) Shanghai Hongqiao (SHA) Hangzhou Xiaoshan (HG) Raleigh-Durham (RDU)• Which class seat would you like:• Economy (Some airlines offer “Premium Economy”• Business• First - Class

Common questions asked when making reservations for a flight

• Are you traveling alone?• Will this be one way or return?• When would you like to depart?• When would you like to return?• Do you mind a stopover? Or would you prefer

direct (non-stop)?• Would you consider other airports in the area?• Would you prefer economy, business, or first

class?

“I Need A Ticket To Vancouver!”•Role-Play•Speak as Airline Ticket Agent or

Traveler•Traveler: Choose a situation from

choice boxes•Airline Ticket Agent: Choose the

best flight from the flight schedule.

At The Airport

• You will hear many important announcements regarding flight statuses.• They will let you know if your departure

gate has changed, if your flight times are delayed or even if your flight has been canceled. • It is important that you try to pay

attention and listen to each announcement.

Listening: Airport Announcements• 1. Who is probably making the announcement?

A) a pilot B) a flight attendant C) a ticket agent

• 2. What is the ultimate destination of the flight?A) Atlanta B) Miami C) Caracas

• 3. What change has been announced?A) the gate number B) the arrival time C) the boarding time

• 4. What are the current weather conditions outside?A) It's raining. B) It's cloudy. C) It's snowing.

• 5. What time will the plane depart?A) 12:15 PM B) 4:05 PM C) 8:45 PM

Customs & Border Protection• Immigration Check• Is your passport valid? Do you have blank pages?• Do you have the correct ‘visa’ to enter the country?• Identification & Verification: You may be fingerprinted or have

your photo taken. • Customs: What items are bringing into the country with you that

may be banned or you may have to pay taxes for.• In the United States, you:• Must pay tax on ‘luxury items’ over the limit.• You cannot bring vegetables, fruits and many different foods

into the country• Many kinds of medicines and drugs are illegal and will be taken

at customs.

Documents & Forms

•Most nations around the world require a traveler have several documents with them before they are allowed to enter through immigration & customs•Most airlines will have these forms in

English & the language of the origin city (a flight from Shanghai to San Francisco will have forms in English & Chinese)•Many airlines only use English!

Passport

Passport Information Page

Visa

Customs’ Declaration (US)

Customs’ Role-Play

• With a partner, one choose to be the customs’ officer, the other the traveler.• Customs’ officers will follow the sample conversation

questions.• Travelers can be creative! Think of your country, where

you are staying during your trip, how long you will stay, what other countries you have traveled to and if you have any items to declare (tell the officer you have)• In many countries, if you declare nothing, but officers

check your luggage find products you should not bring into the country, they will take your products and you may be given a very large money fine!