travel risk management today’s challenges in a risky environment april 25, 2012

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Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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Page 1: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

Travel Risk ManagementToday’s Challenges in a Risky Environment

April 25, 2012

Page 2: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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Page 3: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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It’s a dangerous world

Page 4: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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Source: Business Travel Report, 2007 / Also cited in Global Medical Risks

• 86% of travelers believe that their firm has a legal obligation to support them while abroad

• 50% + would consider taking legal action in the event of an emergency being mishandled

• 38% of travelers said they never do any research on the country they visit

• 78% of travelers said they never carry an emergency phone number

Page 5: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

• 65% of international travelers report a health problem during their trip

• Of these, 8% will seek medical care while traveling or immediately upon return

5Source: Global Business Travel Association

Page 6: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

Control Unexpected Traveler Expenses

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Travel Delay

Hotel MealsU.S. $149 $88

Non-U.S. $203 $141

Medical

Office Visit ER VisitU.S. $199 $922

Medical Evacuation

International back to US

$10,000 - $75,000

Who do your clients travelers call for assistance?

Who pays for it?

Source: 2012 Corporate Travel Index, Business Travel News

Source: US Department of Health & Human Services

Source: US Department of Ste, 2011

Page 7: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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Travel Guard Insurance Number of Travelers Agency Commission

$259 (per person/per year)

100 $6,475

200 $12, 950

1,000 $64,750

Generate Additional Revenue

Increase Your Bottom Line Competitive Advantage Annual Plan with 24/7 Assistance Services Security Evacuation Coverage Free access to Travel Security website

Page 8: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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About Travel Guard North America

• A Chartis company

• Worldwide leader in travel insurance and assistance

• Products and services for leisure and business travelers alike, to solve problems and manage risks

• Emergency services through wholly-owned assistance centers in Asia, Europe and the Americas

• More than 2 million calls to the service centers each year

Page 9: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

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Page 10: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

Scott AckermanVice President – Sales

954.321.7820

[email protected]

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For More Information:

Catherine TripplehornDirector of Corporate Accounts

715.342.7364

[email protected]

Page 11: Travel Risk Management Today’s Challenges in a Risky Environment April 25, 2012

Travel Guard, a Chartis company and worldwide leader in travel insurance and assistance, provides products and services to millions of travelers around the globe, including a wide range of emergency services through its wholly-owned assistance centers located in Asia, Europe and the Americas.  Travel Guard helps leisure and business travelers alike solve problems and manage risks.  Travel Guard ’s global reach, unparalleled service quality and proven operational capabilities allow clients to receive best-in-class care.  Travel Guard ’s suite of technology platforms enables seamless integration with all major travel distribution systems and supplier channels.  The travel insurance products marketed by Travel Guard are underwritten by insurance company subsidiaries and affiliates of  Chartis Inc.

Thank you!