Travel Product Innovation Challenge

Every company, in every industry, needs an innovation strategy — whether it’s to deliver a high-tech

product, service or platform, deliver operational change or launch a new disruptive travel service.

Innovation is key to growth, drive new revenue, acquire and sustain competitive advantage. Achieving

innovation however is harder and requires a highly organised, collaborative, multiple disciplined product

engineering team capable of rapidly converting ideas into testable business concepts.

+44 (0)20 3872 7272 technology@xoomworks.com

Taulia

Service Sheet

“Consumers now expect retailers to have some form of an augmented reality (AR) experience, according to a report1 by DigitalBridge. Of the consumers surveyed, 20% said they expect retailers to have an AR tool ever since iOS 11 has been released, while 49% say they expect retailers to launch AR features within the next six months”

[1] http://www.businessinsider.com/ar-is-now-a-must-have-in-retail-2017-10

Voice User Interfaces (VUI) - Combining

natural language processing (NLP)

and artificial intelligence (AI) to return

contextually relevant information and

experiences

Smart Experiences - Combining data,

machine learning and artificial intelligence to

create unique customer experiences

API Platforms - Engineering new travel

platforms from existing business systems

opening your data to a global audience

Native Mobile Features - Maximising UX

through the development of native mobile

features including Touch ID and Face ID

and AR

Solution

Our services enable Travel organisations to leverage innovation as

a competitive advantage. Xoomworks Technology teams create new

travel products and services combining the latest trends, technol-

ogies, frameworks and services to critically add business value.

Examples include

Our Approach

Xoomworks Technology Travel Practice –

A specialist consultancy team within our

software development group working with

ambitious travel organisations to identify

opportunities and deliver an advantage

through technology.

Our Approach

+44 (0)20 3872 7272 technology@xoomworks.com

About Xoomworks Technology

Xoomworks Technology helps companies to solve their software development challenges cost effectively, by providing dedicat-

ed teams of near shore skilled resources. We can work directly as part of your team or can take full ownership of the develop-

ment process. We have strong capability in open source, web, mobile and QA technologies and we have deep expertise in the

travel, financial and gaming business sectors.

Expedia is the world’s largest online travel company, providing travel booking and

planning services for leisure and business in the B2B and B2C sectors through a

network of brands and affiliates. Xoomworks Technology has forged a long-standing

partnership with Expedia built on knowledge of the Expedia and Partner businesses,

knowledge of the global travel sector and the experience of our dedicated teams and

consultants to continually deliver successful outcomes.

We currently have several dedicated agile teams working on various projects, both

internally and through projects for their travel partners. We operate a distributed

delivery model with consultants working from Expedia’s London head office and

across two near shore locations in Cluj-Napoca and Sofia. Recent projects delivered

for Expedia include the migration of over 500 on-premise business applications into

a single AWS instance, and the development and migration of data to a Data Science

platform using AWS-EMR and Hadoop for Hotels.com. The goal, to allow Data

Scientists and Analysts to spin up “right-sized” clusters, run an algorithm and then

tear the cluster down on-demand.

Projects

Product ManagementRequirements gatheringOpportunity assessmentRoadmap consultingMVP definitionRightsizing

UX/CXWorkshops & focus groupsDiary studiesSolution architectureWireframesVisual designUser Testing

TechnologyArchitecture designSoftware engineeringFrontend & backend developmentCloud services and frameworks

DataInformation architecture and workflowAPI development and integrationBig data platforms and tools Scalable storageInsight and analytics

Quality assuranceLean testing approachesTest driven development Behaviour-driven development

Program DeliveryRunning leanAgile leadershipProject managementXoomworks One Team™ methodology

We have worked with a major player in travel technology, with their core software

being used by over 46 major rail operators worldwide and in the UK. As a technology

business our Customer continually develops their technology and following a recent

version upgrade invited Xoomworks Technology to develop a new consumer mobile

app that demonstrates new advanced consumer services, available through a new API

gateway.

Xoomworks Technology created a mobile app loaded with clever technology including

Machine Learning and AI components alongside a new ticketless travel system.

The BenefitsExperienced travel product development teams are rapidly mobilized, bringing together the right set of sector knowledge, user behaviour, technical skills with lean, agile development to bring ideas to market faster.