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Honey & Fox Training Needs Analysis

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Page 1: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

H o n e y & Fo x

Training Needs Analysis

Page 2: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

HelloIt’s TNA time Purpose of the TNA

What we did

What we discovered

Suggested key recommendations

Hub input

What do you see as the biggest opportunity for your organisation and members?

H o n e y & Fo x

Page 3: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Find existing industry food waste training options

Identify the gaps in industry food waste training

Identify areas for new industry food waste training

Grow and support Hub training programs and membership

250 people to be trained each year

Purpose

Page 4: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Whatwe did Environmental scan

Desktop audit

Keyword research

Industry survey

Industry focus groups

H o n e y & Fo x

Page 5: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

WHY?EnviroScan

Page 6: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

51% of industry use the NRT (VET) system

49% of industry use NNRT

Micro- learning

Micro-credentialing

Scandiscoveries – training trends

Page 7: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

H o n e y & Fo x

Page 8: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Vast majority are business owner/managers

70% of Australian food businesses are non-employing entities

70% live and work in rural and regional Oz

Farmers like to learn from other farmers

Source: FIAL

Scandiscoveries – training audience

Page 9: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Scandiscoveries – training challenges

Lack of access to mobile and telecommunications infrastructure

Significant digital skills gap across the whole primary producer supply chain

Page 10: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

WHY?Desktop audit

Page 11: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Auditdiscoveries (NRT)

311 VET units from 16,835 - search term “food and waste”

104 units contained specific food waste content in the performance criteria (5 training packages)

• Agriculture, Horticulture & Conservation and Land Management Training Package (Certificate I)• Australian Meat Processing Training Package (Certificates II, III, Diploma and Advanced Diploma)• Food, Beverage and Pharmaceutical Training Package (Certificates II, III, IV, Diploma and Advanced Diploma)• Seafood Industry Training Package (Certificates I, II, III and IV)• Tourism, Travel and Hospitality Training Package (Certificates II, III, IV, Diploma and Advanced Diploma)

Page 12: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

102 units did not have food waste included but could as they relate to points in the supply chain where it can occur (13 training packages)

105 units not suitable for addition of food waste

Auditdiscoveries (NRT)

Page 13: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

STP - specific unit dedicated to food waste

Except for seafood, little NRT that focuses on food waste for primary production and food processing sectors

Accredited industry training on the role of packaging to reduce and prevent food waste is well covered

Auditdiscoveries (NRT)

Page 14: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Scarce for the primary production and food processing sectors in Australia

Most training delivery modes do not appear to cater for different learning styles, digital capability and rural/regional locations

A similar situation exists internationally

Auditdiscoveries (NRT)

Page 15: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Auditoutput

Page 16: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Auditoutput

Page 17: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

WHY?Keyword search

Page 18: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Little apparent demand – but a benchmarking opportunity

Some searches - how to undertake food waste audits

Limited searches for training in the highest priority areas (from survey and focus groups)

SA has searched online more about food waste

Keyworddiscoveries

Page 19: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

WHY?Industry Survey

Page 20: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Packaging

Processing

Food service

Surveydiscoveries

Page 21: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout
Page 22: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Training to raise awareness about food waste in general andeveryday tips to reduce food waste common to businesses

How to develop new markets for products made from food waste

Innovation and entrepreneurial thinking

Surveydiscoveries - micro business

Page 23: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

How to improve communication and collaboration about food waste throughout the supply chain

How to improve food storage processes

How to reduce packaging

How to find ways to redistribute food to people in need

How to create new business streams by recreating food from by-products and waste

How to better communicate to their workforce and work together to implement food waste solutions

Surveydiscoveries - small business

Page 24: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

How to conduct a food waste audit (including packaging waste)

How to improve communication and collaboration about food waste throughout the supply chain

How to develop new markets for products that would have been thrown out or at least how to look at options to redistribute food to people in need

How to raise awareness about food waste in general and how to create a cultural shift at the individual business level

Surveydiscoveries - medium business

Page 25: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Training on general, everyday tips to reduce food waste common to businesses

How to improve communication and collaboration about food waste throughout the supply chain

Finding ways to develop new markets from products that are still good for consumption

How to raise awareness about food waste in general and how to create a cultural shift at the individual business level

Surveydiscoveries - large business

Page 26: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

All preferred informal training and acknowledgement of participation - micro in particular

Online training with short micro-credential learning, webinars and self-paced online courses - except for small business who preferred a F2F model

Micro, small and medium businesses all preferred training in a mixed group

Large businesses prefer closed in-house training

Surveydiscoveries – training delivery

Page 27: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

WHY?Focus groups

Page 28: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Focus first on generating a common understanding and awareness of what food waste is

Collaborative approach through the entire supply chain from farmer to retailer

Practical and focus on implementation

Focus Groupdiscoveries

Page 29: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Training must take into account different learning styles

Budget-friendly for micro and small businesses

Training for micro, small and medium businesses should work across many food and supply chain sectors so businesses from different industries can learn from one another

Training is not a single event

Focus Groupdiscoveries

Page 30: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Horizon 1 – next 12 months – PLANT

Horizon 2 – next 2 years – GROW

Horizon 3 – next 3 years – HARVEST

SuggestedRecommendations -25

Page 31: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

PLANT (next 12 months)

O & O resource teaching support pack for the 104 VET units that cover food waste

ASQA & AISC - include food waste in the 102 units, across 13 training packages

Recommendations(NRT)

Page 32: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Recommendations(NRT)

GROW (next 2 years)

ASQA & AISC:

Generic food waste unit for the AMPTP, the TTHTP and the FBPTP

Unit on lean manufacturing and root cause analysis into Certificates II and III in Food Processing in the FBPTP

Page 33: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Recommendations(NNRT and Other)

PLANT (next 12 months)

Industry campaign to raise awareness of food waste in business

Generic food waste training course

Food waste training database to CRC web

Test micro and micro-credential learning options

CRC & Hub set up online training delivery platform

Page 34: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

GROW (next 2 years)

CRC & Hub members deliver targeted training to members/industry in identified areas

Hub supports everyone!

Provide ongoing support for businesses

Improve the functionality of the database. (e.g. decision support tool)

Recommendations(NNRT and Other)

Page 35: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

Hub Input

H o n e y & Fo x

Thank you

Page 36: Training Needs Analysis · Training on general, everyday tips to reduce food waste common to businesses How to improve communication and collaboration about food waste throughout

From what you have heard today, what do you see as the biggest opportunity for your organisation and members?

H o n e y & Fo x