trader joe's digital strategy_marone_adv892

11
beyond specialty beyond specialty food: food: exploring the exploring the digital frontier digital frontier

Upload: kmarone

Post on 18-May-2015

745 views

Category:

Education


18 download

DESCRIPTION

This is a proposal for a digital strategy for Trader Joe's grocery store chain. It includes company background and culture, then suggests website changes, social media platform use with SCVNGR, a corporate blog and mobile app. This is an assignment for ADV 892 at Michigan State University, Summer 2012.

TRANSCRIPT

Page 1: Trader Joe's Digital Strategy_Marone_ADV892

beyond specialty food:beyond specialty food:exploring the digital exploring the digital

frontierfrontier

kate maronekate maroneadv 892-summer 2012adv 892-summer 2012

michigan state universitymichigan state university

Page 2: Trader Joe's Digital Strategy_Marone_ADV892

from humble beginnings from humble beginnings as a as a 1950’s convenience store 1950’s convenience store emerges emerges the…the…

“TJ culture dips into the health food movement, the gourmet food, wine and booze craze, and the ever-popular discount ideal, but all in moderation.” -Associated Press

grocery store in U.S.

Page 3: Trader Joe's Digital Strategy_Marone_ADV892

“we explore the world to find products with unique flavors, interesting stories and incredible value.”

““Trader Joe’s Trader Joe’s is a is a

treasure treasure hunt hunt for for

their their consumers consumers

and they take and they take pride in pride in

keeping the keeping the experience experience

fresh and fresh and uniqueunique.”.”

-Forbes Magazine-Forbes Magazine

Page 4: Trader Joe's Digital Strategy_Marone_ADV892

““Our favorite customers Our favorite customers are are

out-of-work college out-of-work college professors:professors:

well-readwell-read, , well-well-traveledtraveled, ,

and appreciate and appreciate good good valuevalue.” .”

-TJ Store Captain-TJ Store Captain

THE CHALLENGE:

enhance the Trader Joe’s experience with digital marketing and social

media.

Page 5: Trader Joe's Digital Strategy_Marone_ADV892

1. Optimize with Keywords

Gourmet Grocery Specialty Food Organic Natural

2. Create Cues to Action

Find a Store Build Your Shopping List Try a Recipe Subscribe to Our Blog

www.traderjoes.com

Page 6: Trader Joe's Digital Strategy_Marone_ADV892

Currently, Trader

Joe’s has no

official social media

presence.

A solution uniquely suited!

Page 7: Trader Joe's Digital Strategy_Marone_ADV892

A social, location-A social, location-based gaming based gaming platform for mobile platform for mobile phonesphones..

365+ stores with unique challenges

local flavor

involved engagement

in-store adventures at a

new level

Page 8: Trader Joe's Digital Strategy_Marone_ADV892

“the most consumer friendly monthly

newsletter”and

“journalistic!”

Keep: engaging & quality content.

New, dynamic platformwith additional stories, recipes, photos, videos, dialogue with buyers!

Page 9: Trader Joe's Digital Strategy_Marone_ADV892

Mobile Joe-scvngr-recipes-product guides-new product alerts-mobile shopping list-wine pairings-seasonal highlights-product stories

Page 10: Trader Joe's Digital Strategy_Marone_ADV892

Benefits

More Foot Traffic

More Web Traffic

Customer Interaction and Engagement

Increased Sales

More Fun!

Page 11: Trader Joe's Digital Strategy_Marone_ADV892