tracegains - expediting the audit process webinar

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If you have any questions or comments, please send them to [email protected]. We look forward to hearing from you. Successful audit execution is paramount for both the auditor and the entities being audited. It does not happen by chance. While many times the supplier has to deal with an unknown in the auditor, the audit requirements, and how your Food Safety and Quality Management Systems align to meet the audit requirements should be seamless as you present them to the auditor. Christina Petrlik-Siegel, Supplier Quality Manager at TIC Gums, will present some audit strategies to help bolster your audit team to efficiently navigate through and expedite the audit process. -Create and engage an audit team of subject matter experts -Know the audit requirements -Do your homework Design a proactive Internal Audit Process -Is what you are doing working? -Know this before an auditor discovers it -Anticipate critical document and records -Embrace the experience in the spirit of continuous improvement

TRANSCRIPT

Page 1: TraceGains - Expediting the Audit Process Webinar
Page 2: TraceGains - Expediting the Audit Process Webinar

Q&A

Page 3: TraceGains - Expediting the Audit Process Webinar

Today’s Presenters

Christina Petrlik-SiegelSupplier Quality ManagerTIC Gums

Gary NowackiCEOTraceGains

Page 4: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Expediting the Audit

Process

September 25, 2014

Page 5: TraceGains - Expediting the Audit Process Webinar

Successful audit

execution is paramount

for both the auditor and

the entities being

audited. It does not

happen by chance.

Unknown: Auditor

Known: Audit Criteria

Texture + Stability Solutions

Tip the scales in your favor

by being prepared with an

audit strategy.

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Page 6: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

• Create and engage an audit team

of subject matter experts

• Know the audit requirements

• Do your homework

• Anticipate critical documents and

records

• Embrace the experience in the

spirit of continuous improvement

Audit Strategy:

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Page 7: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Create and engage an audit team of

subject matter experts

Not just the QA Manager

• Management Commitment of Resources

• Education & Training of the Workforce

Empower your HACCP/Food Safety &

Food Quality Teams

• They are SME (Subject Matter Experts)

• They have ownership too

• They need to know what you know – “no man is an island”

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Page 8: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Create and engage an audit team of

subject matter experts (continued)

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Book times to provide formal audit training to the audit

standards.

• Shadowing is sometimes helpful to recruit team members

• Formal GFSI Audit Training

• Formal Internal Auditor Training

Book the audit times on the team members’

calendars.

Page 9: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Create and engage an audit team of

subject matter experts (continued)

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For Customer Audits, share any customer

specific checklists.

Know your Company’s Salesperson and Customer Service

Representative names and email contacts

Know what products you sell to the customer

• Have those finished goods specifications readily available

• May lead to raw material & packaging

information search (COAs, LOG, CCG etc.)

Know how to get the testing data/records

quickly

Page 10: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Know the audit requirements

21 CFR Section 110

FSMA (Food Safety Modernization Act)

GFSI Standards

• 10 Benchmarked Standards

http://www.mygfsi.com/about-gfsi/gfsi-recognised-schemes.html

Customer Audits

• Ask for audit requirements

• Checklists

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Page 11: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Know the audit requirements

(continued)

Map your documents to the schemes

• Mapping Checklists

• Hyperlinks

• Search Functions

Location is everything – know how to find the

requested information quickly

• Rehearse with the Audit Team

• Waiting is painful for all involved

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Page 12: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Do your homework

• Confirm the audit dates with the auditor

• Reserve a conference room for the duration

of the audit

• Check the IT systems

• Arrange to have lunch brought in (ask the

auditor if there are any special dietary

requirements such as gluten free,

kosher, etc.)

The Easy Things

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Page 13: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Do your homework

Internal Audit Design

• Internal Audit Team Trained in Internal Audits

• Not only GMP Audits but System Audits

• Assesses the entire audit scheme

• Monitoring - Verification - Validation

• DWYSYWD

• Is what you are doing working

The Harder Things:

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Page 14: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Do your homework

Internal Audit Execution

• Monthly Exercises

• Teams of 2 with a trainee

• Findings – Good & Bad

• Report to Management Team

• Findings tracked to completion

• Review data for trends

More Harder Things:

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Page 15: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Anticipate critical documents & records

Policies and procedures required by the audit

• Electronic files

• View via projection or “big screen” monitors

• If binders, know how to locate information quickly

HACCP Records

• CCP Records

• Training records for those monitoring a CCP

• Calibration Records

Last Audit Report findings & Corrective Action Responses

• Regulatory Audits

• GFSI Audits

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Page 16: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Anticipate critical documents & records

(continued)

Pest Control Records

Complaints

Traceability

• Past year’s information

• Live exercise – have a trained team member on

stand-by

………………And anything else covered by the audit scheme

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Hint

Delegate a “runner” from your audit team to

retrieve anything you did not anticipate, and

move on to another topic to keep the process

flowing.

Page 17: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions17

If the Internal Audit

Process is working, it is

your best buffer for the

information storm that is

about to occur.

Anticipate critical documents & records

(continued)

Page 18: TraceGains - Expediting the Audit Process Webinar

Texture + Stability Solutions

Embrace the experience in the spirit

of continuous improvement

Audits are snapshots

Many eyes see different things

Act professional – do not take it personal

Beware of “low hanging fruit”

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Page 19: TraceGains - Expediting the Audit Process Webinar

Christina K. Petrlik-Siegel

Supplier Quality Manager

[email protected]

Texture + Stability Solutions

Thank you

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Page 20: TraceGains - Expediting the Audit Process Webinar
Page 21: TraceGains - Expediting the Audit Process Webinar

Documentation — Turning Static Data Into Information

Typical

24/7 Detection& Compliance

Automation

TraceGainsDynamic

Information

AutomaticScorecarding

Difficult to search, analyze, andtake action

Instant eNotificationAlerts

No More Spreadsheets: Documents to Data

Static Data

COAsSupplier Documents

Finished Goods Quality

Machine Maint.

Receiving

Receiving Inspections Lab Results

Auto. P.O.Acknowl.

Plant Floor Feedback

Finished Goods QA

COA

ActionForm™

Page 22: TraceGains - Expediting the Audit Process Webinar

TraceGains Automation Solves Many Problems

GFSI

Labeling

FSMA

Audits

Page 23: TraceGains - Expediting the Audit Process Webinar

TraceGains Automation Solves Many Problems

GFSI

Labeling

FSMA

Audits

Page 24: TraceGains - Expediting the Audit Process Webinar

Q&A

Gary Nowacki

[email protected]

Chris Petrlik-Siegel

[email protected]