Tourism studies

What we have done and learned so far…

Course 1: Basics of tourism

• Learning basic facts about tourism- Difference between business travelling and

tourism travelling- We did a learning diary about lectures

- A good basic for future studies

http://www.rantapallo.fi/wp-content/uploads/2010/01/airplaneOK.jpg

Course 2: Events and program services

• How to organize A GOOD EVENT-What/ for who/ Where/ When/ Budjet/ achievement/ assessment

• What needs to be consideret with festivals, shows ect..

• We had a visitor (from Finland) from big company which organizes big events, Saimaa Adventures

Course 3: Destination Finland• Finlands… -strengths: nature,spas,cool climate, wide variety of activities-weakness: sales/marketing, seasonal nature-threats: costs, distances,location, competitors

(Sweden,Norway)-possibilityes: quality, environmental friendliness, creativity

We had an exam about the studies

http://static2.visitfinland.com/wp-content/uploads/lapland2-529x320.jpg

Course 4: Destination Estoniao Visit in Narva-Joesuu, Estonia

o Programmes with students from local

school• visit at local border station

• planning an event for local and foreign people

• visit in Narva castle

• Sightseeing around Narva-Joesuu and Narva

o Visit in local spas and hotels• getting information about working in hotels

• getting to know how different hotels work

http://tourism.narva.ee/upload/Narva%20esileht.JPG

Course 5: Basics of hospitality industry

• We creative our own hotel• We need to think:

– Hotel’s location– Room types– Restaurants– Other activities– Staff

http://www.parc55hotel.com/

Course 6: Hotel operations

• room types- Single/Twin/Double/Tripple room- Apartment/Suite/Minisuite- room for disabled people

Security of hotels, who works at the hotel, what to do when customer is unhappy, what the hotel offers for what price, hotel rating ect.

http://i.telegraph.co.uk/multimedia/archive/01414/hotel-stars_1414525c.jpg

Course 7: Event marketing - Case Isac Elliot at IBBF

• Carried out successfully in co-operation with Imatra Big Band Feastival, Isac Elliot, Sony Music and Saimaa University of Applied Sciences

• We used everything we learned from Course “Events and program services” and we were involved in the organization of Imatra Big Band Festivals

• More doing than studying at school

Course 8: Tourism and Hospitality English

• Important vocabulary!Cuisine, hospitality, travel,…• Essay ”Ethnic cuisines – A threath to Finnish

cuisine?” in ENGLISH• Final exam in ENGLISH

http://www.toursimdirectory.com/wp-content/uploads/2010/07/hosp.jpg

Course 9: International communication

• This course is just going on and it consist of:– Report of some country’s business culture– Power point presentation on same subject than

report– Trip to Narva-Joesuu

http://www2.uregina.ca/yourblog/what-i-learned-about-business-

culture-in-mexico/

Hygiene proficiency in tourism business

• Some of us is also do test where you get hygiene proficiency

• That need when you handle some food on your job

http://www.livia.fi/fi/lyhytkurssit/hygieniapassi-koulutus-ja-testi-10h-marraskuu-2011