total referral management...to go...storm
TRANSCRIPT
The Challenge
• Do you know what’s happening to referral patterns in your area? Nationally?
• Are you constantly at loggerheads with your partners regarding which data to believe?
• Do you have consistent access to a shared view on referral data?
• Do you feel uneasy about decisions being based on flimsy evidence?
• Difficulties improving the referral process? Reducing costs? Improving quality?
There is a real need for accurate, timely and detailed data that presents a shared and undisputed version of referral process truth, accessible to all parties in the health economy.
Real Analytics presents a solution: SToRM – Strategic Total Referral Management.
The Product
SToRM includes electronic referral data from Choose and Book, paper-based referral data from primary care, ODS data, PbR tariffs, outcomes data and can be expanded to include other data sources to provide the best total view of referring available.
A large array of dashboards, profiles, reports, maps and tools is managed by user access control with users able to see appropriately pseudonymised data from an individual GP, practice, locality, commissioning organisation, SHA or even national level.
It includesReferring GPs / Practices / CCGs Commissioning Orgs / Health Authorities Providers / Services / Consultants SNOMED data / Read Code data / PbR Tariffs Addresses / Contact Numbers / ODS codes Sites / Organisations / DNA reasons Cancellation reasons / Referral Priority Clinical Terms used / Named Clinicians Patient Travel distances / Actual Waiting Times Patient Choice factors / Patient Age / Gender Home location / Population data / List sizes Rejection rate / Referral processing time Advice and Guidance / Referral response time.
1000’s of organisational profiles (providers, practices and commissioners).
Activity / Referral Cost / Utilisation / Referral Rate p/1000 / Travel distances.
Referrals to Outpatients / Community 2 week wait / Diagnostics.
Contract Management / Process Improvement Workforce Management / Referral Heatmaps Population analysis / Issue Resolution Paper-light implementation.
Strategic Total Referral Management
EVERYTHING
REQUIRED FOR REFERRAL
MANAGEMENT IN ONE PLACE
TOTAL REFERRAL MANAGEMENT DELIVERED!
For more information email [email protected] or call us on 020 7138 3552
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Benefits
1 Efficiency and cost saving: via better understanding of the referral process and any common blockages and under-utilised services can save £££s.
2 Intelligence and strategy: new commissioners can use SToRM to improve the quality and value added from their provider relationships.
3 Referral Management: 9m referrals made by GPs in 2011, resulting in costs to the NHS of more than £15 billion. The number of referrals made has increased sharply in recent years. SToRM is a unique and vital tool in managing this demand.
4 Quality improvement: Knowledge of referring provides an educational tool to referrers, driving quality improvement opportunities via actionable referral intelligence.
5 Workforce Management: Visibility and accountability for all user activities in referral process.
6 Benchmarking: Compare other areas of healthcare provision, understand your market position.
Next Steps
Contact John Hobden to find out more about any version of the SToRM solution, Provider SToRM, Commissioner SToRM or GP SToRM, on 020 7138 3552 or [email protected]
For more information email [email protected] or call us on 020 7138 3552
Real Analytics LLP
Enterprise House 1-2 Hatfields, London SE1 9PG
t: 020 7138 3552 e: [email protected]
About Real Analytics
Real Analytics LLP is an exciting
joint venture between Apira
and High Fidelity Consulting,
utilising the strengths and
expertise of two long established,
reputable Healthcare Informatics
organisations.
EVERYTHING
REQUIRED FOR REFERRAL
MANAGEMENT IN ONE PLACE
TOTAL REFERRAL MANAGEMENT DELIVERED!
2PP A4 Storm Flyer.indd 2 03/12/2012 08:08