torrance magazine ~ july 2009

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Torrance Magazine: Innovation, Collaboration, Trends and Tips

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Page 1: Torrance Magazine ~ July 2009
Page 2: Torrance Magazine ~ July 2009
Page 3: Torrance Magazine ~ July 2009
Page 4: Torrance Magazine ~ July 2009

“We’re all in this together”

could have been the theme for this quarter’s magazine.The reality is that businesseslarge and small, local andglobal, have been hit this year. If their bottom lineshave not been affected, theyare wondering how and whenthey will be. But instead of“We’re all in this together,”we chose to make this quarter’s theme “Experience

Torrance Business: Innovation, Collaboration, Trends & Tips.”

Not only is it more positive, but it is more accurate. As we started laying out the issue and speaking to many of you, wefound that businesses are reducing expenditures where theycan, but they are also not forgetting their core principals thatmade them successful at the very beginning. The adage“Necessity is the mother of invention” rings clear; businessesare trying to be more innovative and look into unique, perhapsonce in a lifetime opportunities to succeed. We have also seen a lot of humility this year; businesses realize that they need totrust and help each other and employ collaboration. We allknow that we can all benefit from the shared talents andresources. We’ve seen brainstorming sessions, task forces, think tanks, and organizations of all kinds, private and govern-mental, step up to work together.

We are hopeful that we will all be able to look back years from now and concentrate on how we grew as businesses andindividuals simply by understanding the value of relationshipsand innovation, drawn from reaching beyond our comfort zones.

As you read along, you will be able to take pride in Torrancebusinesses, our Chamber, and the City of Torrance. We are a rich community with global reach. We are also a very caringcommunity that engages participation from all sectors. I hopeyou enjoy this theme as much as we did developing it.

UPCOMING DEADLINE for October 1st Issue:August 21, 2009

CONTACT US:Advertising: See www.torrance-magazine.com/advertise.htm orContact [email protected] or 310.317.0841Articles: Amy Herrschaft and/or Pat Sandt, [email protected] or 310.373.2880General Information/Marketing Services: Sue Moylan, [email protected] or 310.539.2235TACC Contact: Amy Herrschaft, at [email protected] 310.543.3113

The Torrance Magazine focuses on business stories, events, and who’s who profiles that are of interest to Torrance Chamber of Commerce members and others doing business in the South Bay area. The editorial is positive, information-packed, exclusive news: a diverse mix of feature stories on Torrance and SouthBay movers and shakers, businesses, events, local industries, government andbusiness economic development strategies and outlooks.

DEPARTMENTSChairman’s Message:

“Getting Back to Business”........................................... 4TACC Board of Directors & Staff........................................6Ken Brengle is New Chamber President & CEO.................7Toyota Hosts Leadership Torrance ....................................7

INNOVATIONCity of Torrance — Economic Development ..................... 8Torrance Advantage Awards 2008 ....................................9Torrance Medical Innovation Impacts the Globe..............11Meeting Each Customer’s Style of Communication .........12Phoenix International .....................................................13

COLL ABORATIONBusiness and Community Collaboration is Key...............15Want to Find Some Great Employees? ............................16

TRENDS & TIPSInnovative Office Space Alternative ................................18Staffing Your Business....................................................19Discover What’s H.O.T.!

(in the Torrance Hospitality Industry) ..........................20Advertising More in a Down Market? ..............................21

FOCUS ON BUSINESSThe Federal Stimulus Package:

Opportunities for South Bay Businesses.....................22

CHAMBER HIGHLIGHTSPast Chairwoman’s Message..........................................24TACC President and CEO Barbara Glennie Retires

After 23 Years.............................................................. 25TACC Committee Highlight:

South Bay Industry Executive Forum............................25TACC’s Mark Warnock Receives CalChamber’s 2009

Small Business Advocate of the Year Award................26Aurora receives Small Business Award

at Formal State Recognition Celebration......................26Ribbon Cuttings..............................................................27TACC Celebrated World Tradeweek.................................28Fueling Your Business in 2009…and Beyond!.................29Mayor Scotto Addresses The State of the City................30TACC Installed 2009 Chairman of the Board

Dan Keeton...................................................................30Upcoming Events.............................................................31

NEWS BRIEFS29th Annual Golf Classic Benefits Palliative Care........... 32Honda ‘For Our Children’ Food & Wine Festival

Raises Bar with $200,000 for Kids ...............................32Honda Hosts Pediatric Therapy Network

Community Day At Disneyland® Resort........................ 33RSVP Honors Those Who Made a Difference

by Volunteering............................................................34

CHAMBER BENEFITS5 Core Membership Benefits ..........................................35Torrance Magazine: It’s All About Business ...................36

In this Issue Our Notes:

Sue Moylan and Pat Sandt,

Green Ink Marketing

Page 5: Torrance Magazine ~ July 2009
Page 6: Torrance Magazine ~ July 2009

It’s a humbling honor to serve as the Torrance AreaChamber of Commerce’s Chairman for the 2009-10

year. I recognize that the leadership mantle has beenhanded down to me from a long line of capable andexceptional leaders; especially our Immediate PastChairwoman, Toni Bock. Toni served us wonderfully thispast year as we transitioned from the long-term leader-ship of Mrs. Barbara Glennie and now begin a new chapter with our new President/CEO, Ken Brengle, CCE.I believe you will find his skills, expertise, and vision forTACC both engaging and inspiring.

This past year has been a challenging one for busi-nesses of all sizes. Just under a year ago everythingseemed to change as we went through the first phase ofan economic meltdown that engulfed not just the localeconomy, but the national and international economy aswell. It was as if in just one moment, everythingchanged and each and every business faced challengesand opportunities unlike any we’ve experienced indecades. It was a year of adjustment, realignment andevaluation for every organization.

With this in mind my theme for this year is “GettingBack to Business”. The time to adjust to the economic“shock and awe” we all experienced is over and wemust find new ways to not just survive but to thrive inthis market. Where there are problems, there are alsoopportunities waiting to be uncovered.

With this in mind my goals as Chairman for this yearare three-fold.

Continue to Build Membership Value: Chamber member-ship is already an amazing value for businesses andorganizations of all sizes. The Torrance Area Chamber of Commerce is the intersection of the South Bay whereeducation, government, non-profit organizations andbusinesses meet together. Currently, there is no otherinstitution like it. But, we can’t be satisfied with beingwhat we already are. We need to build value into ourmembership plans that would make saying “no” toChamber membership a hard thing to do.

Renew Our Commitment to Political Advocacy at all Levels of Government. Government will not rebuild thiseconomy; but the ingenuity and creativity of businessenterprise can. With the current economic conditions

Chairman’s Message‘Getting Back to Business’

BY DAN KEETON

DAN KEETONChairman of the Board

Torrance Area Chamber of Commerce

We must find new ways tonot just survive but to thrivein this market. Where thereare problems, there are alsoopportunities waiting to be uncovered.

4 J U LY 2009

we are uniquely poised to have the voice of businessheard in what is widely known as the most businessunfriendly State. It’s time to press our leaders hard and hold them accountable for their anti-business legis-lation. A local politician said during a recent campaign,“The best social program is a good job.” I couldn’tagree more; but our State routinely makes providinggood jobs more and more challenging.

CCrreeaattee PPaarrttnneerrsshhiippss tthhaatt WWoorrkk.. TACC is already a fertileground for partnerships with the Education Foundationand the Political Action Committee. However, there aremany yet to be discovered partnerships and strategiesthat may benefit our membership and TACC as anorganization.

Well, great days are ahead! Let’s work together as we discover opportunities in the problems of today. I would also encourage you to attend the Gourmet Foodand Wine Festival on August 1st, 2009. It is one of theyear’s most elegant and extravagant nights sponsoredby American Honda with proceeds going to local non-profits. There’s nothing like it in town!

Page 7: Torrance Magazine ~ July 2009
Page 8: Torrance Magazine ~ July 2009

TACC Board of Directors and Staff About Torrance Magazine2009-2010Executive Board of Directors

Chairman of the BoardDan KeetonTorrance Community Church of the Nazarene

Chairman ElectMark WaronekMark Waronek & Associates

President and CEOKen BrengleTorrance Area Chamber of Commerce

Immediate Past ChairToni BockVirco Inc.

Vice Chair FinancesCarlos SeraphimCitibank FSB

Vice Chair Membership OutreachSue MoylanCrest Marketing, Inc.

Vice Chair Membership ProgramsMichael GoguenEdward Jones Investments

Vice Chair Government AffairsCharles Gale Jr.Metropolitan Water District of So. Cal.

Vice Chair Economic DevelopmentJerry SayLandPoint Corporation

Vice Chair Premier Investor RelationsAaron AalcidesMalaga Bank

Vice Chair Education FoundationTara O’BrienKaiser Permanente

General CounselKarl SchmidtParker, Milliken, Clark, O’Hara & Samuelian

2009-2010 Board of Directors

Candace AllenField Deputy Assemblymember Ted Lieu

Linda AmatoDoubletree Torrance South Bay Hotel

Vanessa AramayoField Deputy Congresswoman Jane Harman

Karin BakerAmerican Honda Motor Company, Inc.

Tony Bazurto

Philip de SouzaAurora Enterprises

Raj DiasPhoenix International

Scott EasterdayOutback Steakhouse

Judy GibsonStrategic Technology Sources

Mary GiordanoAssistant City Manager, City of Torrance

Michael HunnProvidence Little Company of Mary

Craig LeachTorrance Memorial Medical Center

Dr. George MannonTUSD Superintendent of Schools

Julia NaganoPort of Los Angeles

Steven NapolitanoField Deputy, Supervisor Don Knabe

Max OcanseyExxon Mobil Corporation

Jeffrey RogersWestern Federal Credit Union

Pat SandtGreen Ink Marketing

Liz SeongRe/Max Realty

Bob ShaferTorrance-South Bay YMCA

Mark StoryBall Corporation

Dan ThomasTelePacific Communications / PhonBiz.com

B. Elaine ThompsonB. Elaine Thompson, Law Office

Richard TsaoNew Century Properties & Investments

Tracy UnderwoodToyota Motor Sales USA, Inc.

Sharon WeissmanField Deputy, Senator Jenny Oropeza

TACC Staff

Ken BrenglePresident & CEO

Amy HerrschaftCommunications & Events Manager

Stephanie LeeProject Coordinator

Kelly McLeodExecutive Office Assistant & Membership Data Coordinator

Wendy SmithFinance Administrator

Torrance (ISSN #0194-5491)Published by the Torrance Area Chamber ofCommerce with Green Ink Marketing.Torrance Area Chamber of Commerce 3400 Torrance Blvd., Ste 100,Torrance, CA 90503. (310) 540-5858;Green Ink Marketing, Sue Moylan and Pat Sandt, 1874 S. Pacific Coast Highway, #727Redondo Beach, CA 90277310.539.2235. Subscription rates: $20.00 per year. E-mail: [email protected]

Send address changes to:Torrance Area Chamber of Commercec/o Torrance Magazine 3400 Torrance Blvd, Suite 100Torrance, CA 90503 Tel: 310.540.5858

All rights reserved. Trademark.

ARTICLES: Torrance Magazine is publishedquarterly and mailed to TACC members anddistributed to selected businesses in thecommunity. The publishers welcome writtenqueries regarding articles for possible publi-cations. Articles are subject to editing andare included on an “as space permits basis”at the discretion of the Publisher, Editors andEditorial Board.

ITEMS: Material and photos for inclusionmust be received 30 days in advance of thequarterly publication date. Reproduction, inwhole or in part without written permission,is prohibited. Photos and articles notreturned.

DISCLAIMER: All reasonable efforts havebeen made to ensure the accuracy of theinformation contained in Torrance Magazine.The publisher accepts no responsibility fordamage arising directly or as a consequenceof the use or publication of inaccurate ormissing information. The opinions expressedby contributors are their own, and are notnecessarily shared by Torrance Magazine, itsstaff, TACC, Board of Directors, managementor advertisers. Editorial content is intendedas general information, and not as specificlegal or financial advice; for such, readersare advised to consult professionals in theappropriate field. The Torrance AreaChamber of Commerce and Green InkMarketing assume no liability resulting fromthe advertising contained in the publication.

Printed on FSC Certified Paper withSoy-Based Inks.6 J U LY 2009

Page 9: Torrance Magazine ~ July 2009

Ken Brengle is New Chamber President & CEO

TO RRA NCE M AG A Z I N E 7

Torrance Area Chamber of Commerce Board of Directors announces Ken Brengle as thenew President & CEO. Ken Brengle comes to the Torrance Chamber with a wide-range of

experience including economic development and organizational management as well ascommunity and legislative affairs. He began his chamber career as manager of the CortezChamber of Commerce in Colorado and worked for numerous chambers and economicdevelopment organizations throughout Colorado, Wyoming and Florida. Brengle spent 10years with the West Chamber serving Jefferson County in Lakewood, Colorado. He joins theTorrance Chamber after serving as the CEO of the Big Bear Lake Resort Association.

“I am grateful for the opportunity to serve as the President and CEO for the TorranceChamber,” said Brengle. “I look forward to using my expertise and experience to move thischamber in a direction promoting economic development, membership and to put Torranceon the map with legislative and governmental affairs.”

In addition to his extensive experience as a chamber executive, Brengle is an active member of various professional associations and membership organizations including the American Chamber of Commerce Executives, California Society of AssociationExecutives, Rotary Club of Big Bear Lake and California Travel Industry Association. Duringhis time in Colorado, he was also chosen as one of the “Top 100” people in Jefferson Countyby Jefferson: The Magazine.

Brengle received his Bachelor of Arts degree in Political Science from Fort Lewis College and he is a Certified Chamber Executive (CCE) through the American Chamber of Commerce Executives. Brengle moves to Torrance with his wife of 15 years and son who will be starting the 5th grade this fall.

KEN BRENGLE, CCE

President and CEO

Torrance Area Chamber of Commerce

A Partnership

That Works Employers in all types of work settings have jobs that need to be done. At the same

time there are many people with developmental disabilities who are looking for an

opportunity to work. When you hire an individual with developmental disabilities,

you acquire an excellent and dedicated worker.

If you’re interested in finding out how Harbor Regional Center’s Supported

Employment program can benefit your business, please call us.

21231 Hawthorne Blvd. Torrance, Ca 90503

Employment Specialist

(310) 543-0639

Toyota Hosts Leadership TorranceOn May 6th, Toyota hosted Diversity Day,coordinated by 2008 LT graduate KathyMota. The day concentrated on under-standing the value of diversity and inclu-sion at the individual, group and organiza-tional level; learning to appreciate andmanaging the challenges of four generations in the workplace; and recognizing the benefit and goodwill acommunity receives as a result of these.

Speakers included Jim Lentz, Presidentand CEO, Toyota Motor Sales, USA; Irv Miller, Group VP, Corporate Communi-cations; Jerome Miller, VP, Diversity andSocial Responsibility; Greg Glander,Manager, Fleet Truck & Shows; and JoeHusman, National Diversity & InclusionManager, Toyota Financial Services. Inaddition, a discussion panel was com-prised of Carlos Seraphim, Citibank; CliffJohnson, Private Bank/ Entertainment;Barbara Haney, Social VocationalServices; and Brad Moylan, TorranceYouth Leader. Several associates andmembers of Toyota’s diversity groups also met with the LT participants to sharethe impact these organized/voluntarygroups have in the workplace.

Page 10: Torrance Magazine ~ July 2009

8 J U LY 2009

I N N O V A T I O N

In 2008, the City of Torrance updated its Strategic Plan,which is a proactive statement of where we as a communitywant to be in the future, how we will get there and ourshared commitment to take us there. Within the Plan, thecommunity outlined strategic priorities; these are theframework of key issues to be addressed and strengthenedover the next ten years. As stated in the Plan, “The strate-gic priority of Economic Development includes retainingexisting businesses, attracting new businesses, andencouraging the creation of quality jobs for all members ofthe community. A distinct aspect of economic developmentis the furthering of the City’s economic connection to worldcommerce and emerging markets, technologies andtrends.”

Recently, the City of Torrance employees have embarked on the development of a plan to achieve thegoals outlined in this Strategic Priority for economic devel-opment. Elements of the implementation plan include thefollowing ideas: • Exploring the creation of a business incubator• Developing and implementing a plan for revitalization

and redevelopment of the Downtown Business District • Developing and implementing a plan for revitalization

and redevelopment of our retail centers• Completing the construction of the One Stop

Permit Center • Exploring the feasibility of establishing a Foreign

Trade Zone• Forming a Tourism Business Improvement District to

market Torrance to visitors and to establish a visitors center• Hosting a job fair to bring Torrance businesses and job

seekers together• Promoting and developing customized training programs

for Torrance businesses and their employees• Maintaining a safe environment to conduct business by

promoting the Business Watch program and increasing awareness of fire protection fraud

• Promoting the benefits of the Recycling Market Development Zone to manufacturers

• Promoting “green” building and energy conservation efforts

City of Torrance — Economic Development

The strategic priority of Economic Development includes retainingexisting businesses, attracting new businesses, and encouraging

the creation of quality jobs for all members of the community.

E X P E R I E N C E T O R R A N C E B U S I N E S S

In addition to the Strategic Plan implementation, thissummer the City of Torrance will also be applying for the“Most Business Friendly City Award” with the Los AngelesCounty Economic Development Corporation. Through thisapplication, the City hopes to shine light on the benefitsTorrance offers to businesses, proving it a friendly andattractive location for businesses. In particular, the City ofTorrance offers businesses the following: • Business visitation program to provide each business

with a City contact and to make businesses aware of resources available to assist them with success

• The Torrance Advantage Awards business recognition program to thank businesses for choosing Torrance as their place to do business

• CitiCABLE 3’s Common Cents television program that highlights Torrance businesses thereby marketing to the community

• Expedited permit processing for quicker business creation and development

• Free business listing on the City’s website• Site-selection assistance• A relatively low cost to do business• Referrals to partnering agencies and organizations to

assist with strategic planning, financing, employee training, marketing and other needs

Businesses are a key component to the balance and economic vitality of the Torrance community. The City ofTorrance values and appreciates all the innovative strate-gies, invaluable contributions, unique and useful productsand services offered by businesses – all of which enrich thequality of life in Torrance. In this uncertain economy, now,more than ever, Torrance appreciates its business commu-nity and encourages all businesses to apply for the thirdannual Torrance Advantage Awards in the fall, our way tosay “thank you.”

For more details on any of these business benefits, the Torrance Advantage Awards or to get more directlyinvolved, please contact Economic Development ManagerFran Fulton with the City of Torrance Office of EconomicDevelopment at 310.618.5807 or email [email protected]

Page 11: Torrance Magazine ~ July 2009

TO RRA NCE M AG A Z I N E 9

Torrance AdvantageAwards 2008

I N N O V A T I O N

E X P E R I E N C E T O R R A N C E B U S I N E S S

On March 26, 2009, the City of Torrance, supported by the Torrance Area Chamber of Commerce, hosted its second annual business recognition event – the 2008Torrance Advantage Awards Ceremony. The TorranceAdvantage Awards recognize economic developmentstrategies of local significance and give thanks tobusinesses for their contribution in enriching the vitalityof the Torrance community for the year 2008.

Eight awards were presented in four categories whichreflect key areas that align with the goals of the city’sEconomic Development program. In each category, a small business and a large business were recognized. In addition to the prestigious trophy, recipients received$200 to help with operating expenses, a signed letter ofrecognition from the mayor of Torrance, certificates of recommendation from regional elected officials, and featuring on the City’s website www.TorranceCA.gov.

The following businesses received the 2008 TorranceAdvantage Awards:

“Enriching the Community” Recognizes businesses fortheir excellence in contributing to the prosperity ofTorrance through increase in revenue and tax base.Recipients:

Doubletree Hotel Torrance/South Bay was recog-nized for its unwavering commitment to serving thecommunity. Aware of its important role as a key factorin the City’s revenue stream, the hotel continuouslystrives for success with efforts rooted in helping others succeed, in a philosophy of teamwork that“together, everyone achieves more,” partnering year-ly with non-profit or service organizations and otherbusinesses to ensure that the City of Torrance contin-ues to thrive; that life in the Torrance community istruly rich by helping others provide their service,reach their goals, and make their vision reality.

TabletKiosk was recognized for its ability to extendits distribution while strengthening its position as atechnology innovator. In creating solutions to addressbusiness needs, TabletKiosk’s contribution goesbeyond the profits it makes by helping other businesses with their needs, TabletKiosk is also fueling the growth of businesses in the community.The level of growth and innovation produced byTabletKiosk directly enriches the community ofTorrance.

“Quality of Life Community Investor” Recognizes busi-nesses whose products, systems, methods and services contribute significantly to the improvement of the qualityof life for the Torrance community. Moreover, the Award recognizes businesses that take the extra step and servethe community.Recipients:

Providence Little Company of Mary Medical CenterTorrance received recognition for sustaining its levelof excellent health care while constantly seeking newways to invest in the overall quality of life in Torrance.By being a source of information, an example in ener-gy conservation, and taking strides in ensuring thewell-being of Torrance’s residents, Providence LittleCompany of Mary Medical Center has been able to raise the quality of life in Torrance directly and indirectly in countless ways.

Dinah’s Doggie Daycare was commended for caringfor the four-legged members of our community; thusalleviating the concerns of their owners – members of the Torrance community. At Dinah’s DoggieDaycare, its staff members always care for dogs in asafe, sanitary and comfortable environment, enablingowners to ease their worries and concerns shouldthey need to leave their pets behind. Residents feelcomfortable leaving their pets in the caring and competent hands of Dinah and her staff. Continued on page 10

L to R: Dinah Duncan (Dinah’s Doggie Daycare), Sally Eberhard(Torrance Memorial Medical Ctr), Fasha Mahjoor (Phenomenex),Michael Hunn (Providence Little Company of Mary), Ken Hughey(TabletKiosk), Scott Easterday (Outback Steakhouse), Linda Amato(Doubletree Hotel), Laurie Brandt (Red Car Restaurant & Brewery)

Page 12: Torrance Magazine ~ July 2009

10 J U LY 2009

I N N O V A T I O N

E X P E R I E N C E T O R R A N C E B U S I N E S S

“Long-Term Investor” Recognizes businesses that havedemonstrated excellence throughout the years withsustained success through partnerships, innovativestrategies and continuous effort toward progress. Recipients:

Torrance Memorial Medical Center was commendedfor its constant commitment since 1925 to put“patient first…the community first before profits”even as it changes, grows and advances to continue to thrive. It continues to provide innovativeprograms to attract the best medical professionals,to nurture students in the field, to invest in thecommunity they serve through over 80 years ofexperience, of partnership with different non-profitorganizations, businesses and the City on numerousprograms geared towards improving the well-beingof the Torrance community.

Red Car Brewery & Restaurant distinguished itself with its offering of great ales and food, butmore importantly with its long-term investment intheir restaurant, their clientele, and the communityat large. Today, the restaurant serves over 60,000patrons a year, employs 25 full and part-time staffmembers and can be relied upon by so manyorganizations and businesses for numerous charitable activities or events. Red Car is alwayshappy to support such efforts. In many ways theestablishment of Red Car Brewery & Restaurantand its continued success has not only enrichedthe life of the community, but in fact, it continues tobreathe new life.

At the event, WWRRAAPP (Waste Reduction AwardsProgram) award winners and Clean Bay CertifiedRestaurants were also honored for taking specific stepsthat manifest our role as responsible stewards of theenvironment.

For more information or any questions, please contactthe Economic Development Office at 310.618.5807 [email protected].

Continued from page 9

The City of Torrance and TACC congratulate all Torrance Advantage Award recipients and encourages all Torrance-based businesses to becomeinvolved and participate in the2009 Torrance AdvantageAwards.

“People to People” Recognizes an organization’sexcellence in enhancing employment opportunities in Torrance. It also recognizes an organization’s commitment to its current employees by investing intheir talents and skills. Recipients:

Phenomenex was recognized for its unique ways ofinvesting in its employees. It creates a unique envi-ronment where employees can thrive, collaborateand grow through rather unique methods wherewater balloons from the CEO, managers on golfcarts, red clown noses and marching bands aren’tunheard of activities. Combined with career devel-opment programs tailored to each employee, theseefforts motivate, inspire and encourage individualemployees to always grow, contributing to the com-pany’s success as a whole, earning it the title of a“winning workplace” from Wall Street Journal andthe commendations of patrons.

Outback Steakhouse was commended for its dedi-cation to ““taking care of everyone,” which besidesits customers, include suppliers, the communityand individuals with disabilities hired as part of its workforce, 70% of whom are local employees. In particular, the restaurant won the award forkeeping its employees motivated through a recipethat includes a slice of opportunity, marinated withdedication, seasoned with guidance, sprinkled withmotivation and presented on a plate of a greatadventure. This has ultimately enabled it to con-tribute richly to the Torrance community.

Page 13: Torrance Magazine ~ July 2009

TO RRA NCE M AG A Z I N E 11

Torrance Medical Innovation Impacts the Globe

Innovation and Transformation: Watchwords at LA BioMedNonprofit Biomedical Research Institute Inventing the Future of Healthcare

Innovation and transformation are watchwords at the LosAngeles Biomedical Research Institute at Harbor-UCLAMedical Center (LA BioMed). One of the nation's largestnonprofit independent biomedical research institutes, LABioMed conducts research, trains young scientists, andprovides community services, including childhood immu-nization and nutrition.

“For more than half a century, our dedicated scientistshave advanced innovation and helped transform humanhealth around the globe,” said LA BioMed President andCEO Carole Wagner Vallianos, Esq.

LA BioMed researchers invented the modern cholesterol test, the thyroid deficiency test and a test todetermine the carriers of Tay-Sachs disease, an inheritedfatal disorder. Also, they developed an enzyme replacementtherapy for Hurler-Scheie Disease, new approaches to exercise rehabilitation for victims of Chronic ObstructivePulmonary Disease (COPD) and novel techniques for treating pediatric cardiac conditions.

The Institute's physician-scientists performed the firstovum transfer, laying the groundwork for a procedure that'sresulted in more than 47,000 births to infertile couples inthe U.S. alone, and its developmental biology researchteam discovered the key to stimulating human growth.Institute investigators also played key roles in the develop-ment of stent technology to treat surgically devastatingabdominal aneurysms, artificial lung fluids that have savedthe lives of thousands of premature babies and innovativeapproaches to pre-natal care which have virtually eliminat-ed in this country maternal-fetal transmission of the viruswhich causes AIDS. In addition, a LA BioMed researcherdeveloped the paramedic model for emergency care, set-ting a precedent that transformed emergency medical serv-ices and became the basis for training paramedics aroundthe country.

I N N O V A T I O N

E X P E R I E N C E T O R R A N C E B U S I N E S S

LA BioMed

researchers

developed new

approaches

to exercise

rehabilitation for

victims of (COPD).

Yutaka Niihara, MD,

MPH, led an

experimental

treatment for

sickle cell disease

recently approved

for Phase 3

clinical trials.

LA BioMed is academically affiliated with the DavidGeffen School of Medicine at UCLA and works in partner-ship with Harbor-UCLA Medical Center. The institute is an economic engine for the region, generating $155 million in economic activity and nearly 1,500 jobs.

With more than 150 researchers conducting more than1,000 studies, its ongoing investigations hold great promisefor the future. For instance, the FDA recently approved aPhase 3 clinical trial of an experimental treatment for sickle cell disease originally developed by LA BioMed investigators led by Yutaka Niihara, MD, MPH, and licensedto Emmaus Medical, Inc. in Torrance. This is one of a veryfew experimental treatments for sickle cell disease to reachthis stage, usually the final trial stage before a drugbecomes widely available.

Other research underway at LA BioMed includes new therapeutic and diagnostic approaches to lung disease, a major effort to develop the next generation of antibioticsand refining methods for earlier identification of Type II diabetes. Its investigators also are engaged in studies in therelationship between cardiovascular and kidney diseases,the development of enhanced breast cancer detection technology, treatments to prevent blindness in children indeveloping countries, advances in male infertility treatmentsand male contraceptives and much more.

“At LA BioMed, our distinguished investigators will continueto advance innovation,” said Wagner Vallianos. “LA BioMed iswell-positioned to lead the way in inventing the future ofhealth care and creating a healthier future for us all.”

At LA BioMed, our distinguishedinvestigators will continue to

advance innovation.

Page 14: Torrance Magazine ~ July 2009

12 J U LY 2009

Meeting Each Customer’sStyle of Communication

I N N O V A T I O N

E X P E R I E N C E T O R R A N C E B U S I N E S S

People may ask “what does email or text messaginghave to do with dry cleaning and laundry service?”These are just a sampling of methods used byStanberry Laundry Co (SLC) to personalize their customer communications.

SLC places extreme convenience at the forefront ofoperations by offering garment care pick-up and deliv-ery to a host of professionals, commercial businesses,and families throughout the South Bay. “It’s part of ourclient-centric strategy,” notes Theresa Stanberry, owner.“We want to make the process as easy as possible forour clients, and email and texting are simply otherways to help facilitate this.”

From blogging to texting to Twitter, technology trendsoffer numerous communication methods. But, there are challenges. Cost, technology failures and weak cell sites can be burdensome. Moreover, matching the technique that is most appropriate to the client is critical. Placing the customer at the center of activities

should weigh heavily onimplementation decisions.And sometimes, an oldfashion hand-written noteof appreciation is mostappropriate.

Stanberry Laundry Co. isa premium garment and linen care service for businesses and individuals. Some folks call it dry cleaning, fluff & fold or laundry service. SLC calls it Laundry Valet. They offer drycleaning, as well as sorting, stain treatment, wash, dry, fold,hang and packaging, and mending…and pick-up/delivery isALWAYS available.

What’s next for SLC? “PayPal and Twitter are on the horizon,” according to Stanberry. Both are being explored toaugment convenience and service options as SLC continuesto enhance customer relations.

For more information, contact Theresa Stanberry atStanberry Laundry Co. at 310.619.6225, [email protected] or StanberryLaundry.com.

TM Note: Theresa is also part of TACC’s Ambassador program.

Your Laundry ValetCall 310-619-6225

for Pick-up

Commercial Linen Services

Fluff & Fold

Dry Cleaning

Alterations

www.StanberryLaundry.com

Page 15: Torrance Magazine ~ July 2009

TO RRA NCE M AG A Z I N E 13

Phoenix International believes in empowering employees tomake good business decisions for its clients, and was named

in the “Top 30 Best Companies to work for.”

I N N O V A T I O N

E X P E R I E N C E T O R R A N C E B U S I N E S S

If you’re not familiar with the role of a freight forwarder,they are, in simple terms, travel agents for the completerange of products, goods and commodities that areimported and exported around the globe. NVOCC simply stands for “Non-Vessel Operating CommonCarrier” which signifies that the operator does not ownor operate its own vessels. Typically, a freight forwarderis non-asset based (they don’t own the aircraft, oceanvessels or rail equipment) but they tie everythingtogether from a shipper’s door to final delivery utilizingall modes of transport such as air, sea and road.They are the tie that links the various components ofthe supply chain. Even though they don’t usually ownaircraft or vessels, they sign large volume contractswith the carriers that enable them to secure space com-mitments and preferential pricing. Beyond that, thefreight forwarder provides value-added services that arenot available through the carrier such as pick-up anddelivery, documentation, customs clearance, warehous-ing and distribution, purchase order management, originconsolidation and vendor management. They providereal-time status information online that shows where theshipment is from the moment the order is placed until it’sbeen delivered to final destination.

The Phoenix of today remains true to the entrepre-neurial spirit its principals relied upon to start the company in 1979. Year after year, this spirit remainsevident in the dynamic global expansion and continuousperfecting of services and processes. Their goal is tocontinue an average revenue growth of 20% or greater,while focusing efforts on improving client satisfaction,services and operational infrastructure. PhoenixInternational provides Ocean Import & Export, Air Import and Export, Cargo Insurance, CustomsBrokerage, Export Compliance, Global Textile Logistics,Information Systems, PIX Line (NVOCC), Project Moves,Vendor/PO Management, Warehouse & Distribution.

The majority of its clients only have a need for one ortwo of the services provided, but Phoenix is a full service,international freight forwarder that provides tailoredsolutions to clients based on their global supply chainneeds. Phoenix International moves roughly 235,000TEU (twenty foot equivalent units, or twenty foot oceancontainers) and roughly 120 million pounds of airfreightper year. Phoenix is one of the top 10 freight forwarderson the Transpacific Eastbound Trade (Asia to US)according to the Journal of Commerce. They serviceclients with commodities that range from clothing to electronics, and everything in-between. They employmore than 1900 employees at their 74 offices worldwide.

Phoenix International believes in empoweringemployees to make good business decisions for ourclients. This entrepreneurial spirit gives employees asense of ownership and it motivates them to always go the extra mile while servicing clients. The currentPresident and CEO, Stephane Rambaud, started atPhoenix in 1985 as a break-bulk agent, which is anentry level position. Phoenix was recently named asone of the “Top 30 Best Companies to work for” byCrain’s Business Journal, the only freight forwarder tomake the list.

To learn more visit www.phoenixintl.com

L to R: TACC Board Member Raj Dias (Vice President South

Asia), Craig Carter (Warehouse Manager), Lee Paul (Global

Account Manager – Sales) in the Phoenix-LA warehouse.

“ We Bridge the World”

Phoenix International is the largest, privately owned, American full-service international freight forwarder, NVOCC and Customs Broker headquartered in NorthAmerica; Founded in 1979, headquartered inWood Dale, Illinois and located in Torrance

Page 16: Torrance Magazine ~ July 2009
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TO RRA NCE M AG A Z I N E 15

Business and CommunityCollaboration is Key

It goes without saying that business and community intersecton many levels – communities provide employees and cus-tomers to local businesses, and businesses provide services,products and tax revenue for the community. They depend oneach other in these most basic senses, but that intersectionhas more potential when common goals are discovered andcollaboration brings new ideas to life.

At a time when state and local budgets are in dire straits,public-private partnerships help to fill the gap for servicesthat the community relies upon. One such example of this isthe partnership between the Torrance Cultural Arts CenterFoundation (TCACF) and the ExxonMobil Torrance Refinery,where a collaborative effort has resulted in an innovative andeducational experience for local youth and their families.TCACF was formed 15 years ago, at the request of the TorranceCity Council, to bring artistic, educational and entertainingprogramming to Torrance children and adults. TCACF is not a city program; it functions as a 501(c)(3) non-profit and operates on a combination of city funding, corporate sponsorships, individual donations and ticket sales.

TCACF developed the vision for this new partnership aboutfour years ago, when Jean Adelsman, a board member ofTCACF, read studies about science and math education floundering, and the substantial increase in science and mathperformance when kids are involved in the creative arts. She knew that TCACF needed programming that could intro-duce kids to science and math concepts in an amusing andengaging way. “Something kicked in; I knew that we needed a program that made science fun. When a child sees a juggler,they are entertained, but when that juggler explains that the concept of gravity is what makes juggling possible, children can have an eye-opening learning experience alongwith the entertainment.”

At that point, Jean knew exactly who to call to make thisprogram come to life – Carolin Keith, public affairs manager atthe ExxonMobil Torrance Refinery. One of ExxonMobil’s mainbusiness goals, outside of producing energy, is to foster theprogression of science, technology, engineering and mathe-matics education among children – the future leaders andinnovators of the business world. The Torrance Refinery is nostranger to this goal, as they have been working with numer-

ous entities, such as the City of Torrance, Torrance UnifiedSchool District, Torrance Public Library Foundation and manyof the community’s non-profit organizations, to develop andsupport programs and activities over the years that help children flourish in these subjects. Once Jean and Carolinconnected about the fledgling idea and brainstormed waysto make it happen, the Super Science Saturdays program –bringing science concepts to the performance arts world –was born.

The Super Science Saturdays program introduces a widearray of scientific concepts to audiences through visual andperforming arts programming. The program’s impact has succeeded in enticing children and their parents to considerthe importance of science in the world around them. In addi-tion to funding, the Torrance Refinery provides employee volunteers to conduct interactive demonstrations and proj-ects with attendees prior to the shows. “I am thoroughlyimpressed; every time I attend, I descend into the lobby and the volunteers have made it both an educational andplay area. It brings such a great sense of engagement to the attendees,” said Chris Wolf, executive director of TCACF. “As a father, I know how difficult it is to find activities thatare valuable and interesting for the whole family, and SuperScience Saturdays give us that exact opportunity.”

More than a simple corporate-community partnership, theTorrance Refinery and TCACF have truly collaborated toenable this program’s success. It is with this shared desire tobring science education to the community that has allowedthe creation of such creative and impactful programs asSuper Science Saturdays. As Jean notes about the program,“These types of corporate and community organizationalliances are necessary for youth, their families and thefuture of the community to grow and thrive. Without theTorrance Refinery’s support, this program would not exist.”

ExxonMobil volunteers demonstrate scientific principles

to local youth at Super Science Saturdays program.

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A Local Business and OrganizationShow How Great Things CanHappen When They Work Together

Page 18: Torrance Magazine ~ July 2009

16 J U LY 2009

People with developmental disabilities are becoming a growing part of the work-force. Here in the South Bay area, several hundred individuals with developmentaldisabilities are already working in a variety of jobs… as mailroom and officeassistants, veterinary assistants, courtesy clerks in grocery and retail stores, infood service, warehouse assembly, and much more. Some work for major corpo-rations, while others are employed by small businesses. Employers like Mattel,Inc, Toyota, Motor Sales, USA, and The Home Depot have employed workers with developmental disabilities for about 20 years. And these employers speakglowingly about the experience.

“The employment program notonly adds value to the lives of theemployees with disabilities, butit brings joy and happiness tothose that are fortunate enoughto work side by side with them.”

—Dana Mol, Xerox On SiteManager, Toyota Motor Sales USA.

A local non-profit agency andChamber of Commerce member,Harbor Regional Center, wouldlike to help more employers get

to know this largely untapped resource. With the assistance of their BusinessAdvisory Council – a group of local business leaders who have witnessed first-hand the benefits of employing individuals with developmental disabilities - they are working to spread the word among their peers in all sectors of the business community.

Harbor Regional Center has resources available to assist both employers, and potential employees with disabilities. Employment Specialists Danielle Heck and Michele Mar work with a number of supported employment agencies in the community to find the right employee for the right job. Job coaches, funded by the regional center, canassist employers with adaptivetraining and ongoing supervision,if needed, at no cost to theemployer. Their goal is to help the employer to maximize produc-tivity and cost-effectiveness, whilehelping individuals with developmental disabilitiesbecome successful and independent members of theworkforce.

IDD are reliable, dedicated, loyal workers with a positive work ethic.

Employers experience low turnover and high retention.

IDD have lower than average absenteeism, thereby increasing overall productivity.

IDD demonstrate high work productivity in a wide range of jobs.

IDD contribute to a positive and team-based work environment.

IDD promote a positive corporateimage that increases customer base and loyalty.

Systems are in place to match employer needs with employee job skills.

No-cost consultation and technical assistance is available to help employers hire IDD and provide on-the-job training.

Federal tax incentives for hiring IDDimprove the employer’s “bottom line.”

Hiring IDD promotes workforce diversity and is good for the employee, the business and society.

Toyota Mail RoomNissan Parts

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Want To Find Some Great Employees?Harbor Regional Center Can Help

Top Ten Reasons to HireIndividuals with Developmental

Disabilities (IDD)

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“Their willingness to challenge themselves has enabled us to continually expandtheir scope of work. I cannot speak highly enough.”

—Rex Garnes, Regional Parts Distribution Manager, Nissan North America

Through California’s Employment Initiative for Californians with DevelopmentalDisabilities “We Include”, First Lady Maria Shriver wants more California businessleaders to know that “Many people often believe that individuals with developmentaldisabilities can’t work, but they do in hotels, in retail stores, in restaurants, in stategovernment, with non-profits and in public and private sectors...in our California StateCapitol Office and in our field offices – the possibilities are endless and we have only just begun.” The First Lady and the Governor have made a commitment to encourage and set an example for employers throughout the state, starting withstate government.

As Shriver puts it, “The experience can be extraordinary, and the impact that it hason your life is indescribable. When you open up the workplace, businesses thrive…the employee thrives…the community thrives…and, of course, the people of Californiathrive.” See Talent Knows No Limits, highlighting the successful employment of people with developmental disabilities throughout the state – including Torranceemployer—American Honda http://www.dds.ca.gov/weinclude/. For more informationvisit http://arcanet.org/weinclude/# .

To learn more about how workers with developmental disabilities can meet yourcompany’s workforce needs, contact HRC Employment Specialists Danielle Heck at310.792.4798, or Michele Mar at 310.792.4722.

When you open up theworkplace, businessesthrive...theemployeethrives...thecommunitythrives...and, of course thepeople ofCaliforniathrive.

Continued from page 16

TO RRA NCE M AG A Z I N E 17

Page 20: Torrance Magazine ~ July 2009

18 J U LY 2009

Innovative Office Space AlternativeBarrister Executive Suites, Inc. has been a haven forlarge and small businesses alike. Offering offices withflexible lease terms and providing a plug and play environment, Barrister has been able to accommodateall business needs. All industries at this juncture in theeconomy are seeking to take advantage of the flexiblelease terms, cost savings in administrative staffing andinitial capital outlay that is provided by Barrister. Sincethe inception of the Executive Suite concept in 1966, the client base has diversified from being legal centricto eclectic; clients now include major industries such as entertainment, financial and technology.

The growth in the Torrance market is directly relatedto businesses looking for immediate cost savings and flexibility. In comparison to renting traditionaloffice space, the executive suite platform is the mosteconomical. The most recent client is the JapaneseDefense Ministry. They chose the Barrister locationbecause they were able to move-in immediately with aflexible lease term and a favorable lease rate. DorothyBright, President of Barrister Executive Suites, Inc.seems to think that more and more businesses aregoing to seek the executive suite environment regard-less of the economy. “The executive suite model allows

T R E N D S & T I P S

E X P E R I E N C E T O R R A N C E B U S I N E S S

companies more access to cash flow. In lieu of investing in an administrative staff, a phone system and photo copiers, they will see that Barrister providesall of the above, so companies can focus on growthstrategy and capital investment. Regardless of the economic environment, Barrister should always be thefirst alternative in leasing office space. It is just goodbusiness practice.”

Barrister Executive Suites, Inc. is located at 21250 Hawthorne Blvd, in Torrance. For additionalinformation, visit www.barrister-suites.com

It’s your business. Keep it that way.Secure Document Destruction.

562-216-5256www.shred-4-good.org

All industries at this juncture in the economy are seeking to take advantage in

the flexible lease terms, cost savings in administrative staffing and initial capital

outlay that is provided by Barrister.

Page 21: Torrance Magazine ~ July 2009

TO RRA NCE M AG A Z I N E 19

T R E N D S & T I P S

E X P E R I E N C E T O R R A N C E B U S I N E S S

Increasing unemployment and slowing economic trends havecreated a storm of uncertainty for organizations everywhere,and many are hesitant to hire the staff they need. Those thatdo, find hiring and retaining a qualified staff can be a demand-ing and exhaustive task.

When you’re in charge of running a fast-paced business,who has the time to recruit new employees, review endlesspiles of resumes, or conduct interviews in order to staff it?Today, there are more job seekers than jobs; this means youcould receive hundreds of resumes for one job opening. Givenan already hectic schedule, hiring managers must find ways tomaximize their time.

Luckily, there is a solution. Kelly Services, a world leader inworkforce management services and human resources solu-tions, specializes in finding and placing qualified employeeson a temporary, temporary-to-hire, and direct hire basis. Therange of Kelly Services’ staffing solutions and geographic cov-erage has grown steadily since 1946 to match the needs of itscustomers.

In addition to traditional office services, today Kelly Servicesassigns professional and technical employees in the fields offinance and accounting, creative services, education, engineer-ing, information technology, law, science, and health care.Kelly is the world’s largest scientific staffing provider and it ranks among the leaders in IT, engineering, and financialstaffing.

The core competency of a staffing company is to recruit,hire, and retain a pool of skilled employees that can begin and end employment as needed. For an employer in today’smarketplace, there are many advantages to utilizing a staffing services company as a general business model andduring times of economic fluctuation:

FlexibilityEmployees can be hired on a short-term or long-term temporary basis to strategically balance an employer’s workload and workforce.

EfficiencyEliminates the need to advertise, review resumes, and interview candidates.

Competency Each candidate’s qualifications and skills are reviewed and only candidates who meet all of the requirements are presented to the employer.

Staffing Your BusinessBY HEIDI CUNNINGHAM

KELLY SERVICES

Evaluation Hiring on a temporary or temporary-to-hire basis allows theemployer to evaluate an employee’s performance prior to making a full-time hiring decision.

As businesses increasingly face new economic pressures toimprove productivity and enhance service, many are turning to staffing firms to provide human resource solutions. However,not all staffing companies are alike—they vary widely in performance, cost and efficiency. Choosing the right one can ensure that a business enjoys uninterrupted productivity not only during times of economic fluctuation, but also during workload peaks, vacations, illnesses, and permanentemployee turnover.

The critical element in your working relationship with astaffing company is the quality of staffing services they provide. The staffing firm should be well equipped to under-stand, anticipate, and respond to their customers’ evolvingstaffing needs. Look for a staffing firm that is constantly developing and optimizing innovative staffing solutions tohelp weather economic fluctuations, control costs, andimprove productivity. The company should be more than astaffing provider – they should be a consultant and an expertin HR solutions. Ultimately, choose a staffing company thatbest fits your organization’s needs and culture.

Heidi Cunningham is branch manager for Kelly Services in Torrance. Since 1961, Kelly Services has been serving theemployment and staffing needs of the Torrance communitythrough the recruiting and training of candidates seekingemployment. For more information, call 310.543.3589 or visitwww.kellyservices.com.

Page 22: Torrance Magazine ~ July 2009

20 J U LY 2009

WHAT’S H.O.T.?H.O.T. stands for Hospitality of Torrance, which is a newlyformed organization partnering Torrance restaurants,hotels, and other entertainment businesses together topresent, promote and provide both residents and visitorswith the many fun and exciting dining and entertainmentoptions in Torrance. Led by hotel managers Linda Amato(DoubleTree Torrance/South Bay) and Pam Ryan (TorranceMarriott), this group was formed as part of the “DiscoverTorrance” branding and marketing effort initiated by the Chamber and the City to support the City and Mayor Scotto’s vision for the future.

WHY GET INVOLVED?Because the South Bay has a plethora of choices when itcomes to recreation, it is important to remind locals andinvite guests to experience Torrance’s dining and entertain-ment offerings. It’s easy to understand the economicadvantages for Torrance with every hotel room booked anddinner served within city limits. Not only is there less gasneeded to get there in most cases…but a percentage of taxkeeps the city green…so to speak.

Discover What’s H.O.T. ! (in the Torrance Hospitality Industry)

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E X P E R I E N C E T O R R A N C E B U S I N E S S

HOW CAN YOU GET INVOLVED?Monthly meetings of H.O.T. are held on the secondTuesday of each month at 3 p.m. with the venue rotatingbetween member locations. These meetings bring own-ers, managers and marketing specialists together to findexciting and cooperative ways to support programs andawareness to benefit all.

HOW CAN I FIND OUT MORE?For additional information on H.O.T., its programs, events,and next meeting location — please contact Linda Amatoat [email protected]

WHAT’S ON THE HORIZON?H.O.T. is currently connecting interested businessestogether for “Restaurant Week” in which pre-set menuswill be offered at various locations at special prices.Currently, the event is planned for a one two-week periodin September (dates and locations will be promoted in theDaily Breeze and TACC website) 8th through the 27th.Besides the obvious advantages to diners, 10% of purchaseswill be donated to the Torrance Education Foundation tosupport continued programs in the arts.will be donated tothe Torrance Education Foundation to support continuedprograms in the arts.

HOSPITALITY OF TORRANCE (H.O.T.) MEMBERS

As of June 2009

RESTAURANTSAndre’s Restaurant/Doubletree Torrance

Buffalo Fire DepartmentCalifornia Kitchen and Grill/Days Inn Torrance

El Paso CantinaEl Pollo Inca

GaetanosLucky Strike

Outback SteakhouseRA Sushi

Red Car BreweryRoadhouse Grill

The DepotThe Garden Court Restaurant/Torrance Marriott

BUSINESS & ORGANIZATIONSMayor Frank Scotto & City Council

American ExpressBest Western Avita Suites

Daily BreezeGourmet Grindz

Green Ink MarketingManmade Multimedia

Restaurant DepotSo Fresh Market

Stanberry Laundry Co.The Columbus Company

VB Management

Page 23: Torrance Magazine ~ July 2009

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Some very savvy business owners actually spend more on advertising in adown market because they believe they can take market share from theircompetitors. These business ownersalso believe that it shows their cus-tomers and the larger community thatthey are successful and will be here forthe long haul. Counter-intuitive?Perhaps, but in an unprecedented marketplace, many will argue thataggressive tactics are a way to positiona company as strong and successful.

But reality can tell some owners thatthey have to cut back on everythingincluding advertising – so what are sometips that help you spend wisely duringtough times?

• If you have been a part of the commu-nity for a very long time – don’t disap-pear completely. It will send a bad mes-

Advertising More in a Down Market?sage. Understand that you should com-bine some brand advertising with sometactical ads.

• Branding – Placement of brand ads willshow the larger community that you arehere and doing well. You don’t wantpeople to be asking what happened toyour business if they haven’t seen yourads. Community-based publications aregreat for this because they brand youalong side important community organi-zations and generally cost less than traditional newspapers, radio or television.Follow through with the same messagein all your ads and promotional materials. Color is important, keep itconsistent.

• Tactical – You know your customersand you know where to reach themdirectly – whether it be in newspapers,direct mail, or email blasts, it is

Jeanne Garrison, supports publications

as the TACC Directory and Torrance

Magazine with advertising sales

important that you keep a consistentlook, color scheme and use LARGE headlines.

—People read headlines more than they read copy; it’s a fact. Catch theirattention immediately. —It takes 5 seconds for your advertise-ment to grab the reader. —Communicate something valuable and specific in your headline. —Try to stay away from overused statements. —Be creative; know who your customeris and what they want.

• If you need to learn more about yourcustomers, consider using the servicesof your local community or four-year college. Call the Marketing Departmentor Career Office and ask them if theyhave any student interns that would dosome marketing research for you. Theygenerally don’t cost as much as hiring aconsulting firm and their end product isgenerally very good.

Finally – stay away from trend adver-tising – stay with what works for you. If you go with trends, your advertisingdollars could be wasted and you couldlose your faithful customers.

Jeanne Garrison is the advertisingrepresentative for Torrance Magazineand Torrance Business Directory &Business Resource Guide. For furtherinformation, contact Jeanne at 310.317.0841 or [email protected]

TO RRA NCE M AG A Z I N E 21

Page 24: Torrance Magazine ~ July 2009

22 J U LY 2009

F O C U S O N B U S I N E S S

The Federal Stimulus Package:Opportunities for South Bay Businesses

Ted Lieu represents the 53rd Assembly District in the California Assembly,which includes El Segundo,Hermosa Beach, Manhattan Beach, Redondo Beach, Torrance, Lomita, Marina Del Rey, and portions of the City of Los Angeles.

Assemblymember Lieu currently holds the rank ofMajor in the United States Air Force Reserves. Heserved on active duty as a member of the JAG Corps.Prior to his election to the State Assembly, Lieu servedon the Torrance City Council, and on the City’sEnvironmental Quality & Energy ConservationCommission. Lieu worked in civil law and served as ajudicial clerk to the late Honorable Thomas Tang of theUnited States Court of Appeals for the Ninth Circuit.

Lieu graduated from Stanford University in 1991 earning a bachelor’s of science in computer science and a bachelor of arts in political science. In 1994, he graduated magna cum laude with a juris doctoratefrom Georgetown University Law Center. He served as Editor-in-Chief of the Law Review and received four American Jurisprudence awards.

Assemblymember Lieu is Chair of the Assembly Rules Committee. He is also a member of the AssemblyGovernmental Organization Committee, AssemblyJudiciary Committee and Assembly Veterans AffairsCommittee.

Ted resides in Torrance with his wife Betty, a formerCalifornia Deputy Attorney General, and their twosons— Brennan and Austin.

Visit www.assembly.ca.gov/lieu

An estimated $85 billion in federal economic stimulus will be headed toward California over the next two years.

As a result, the Governor has created the California FederalEconomic Stimulus Task Force. The state estimates that of the $85 billion from the American Recovery and ReinvestmentAct (ARRA), approximately $50 billion will affect education,infrastructure and other spending, and $35 billion will be in tax benefits.

The Task Force will be charged with tracking the ARRA funding coming into the state; working with President BarackObama’s administration; helping cities, counties, non-profits,and others access the available funding; ensuring that thefunding funneled through the state is spent efficiently andeffectively; and maintaining a web site that is frequently andthoroughly updated for Californians to be able to track thestimulus dollars. To learn more, visit www.recovery.ca.gov orcall 916.322.4688.

“With our state’s 10.5 percent unemployment rate, there is no better time to seize as many of the available federaleconomic stimulus dollars as possible to help our unemployed,put people to work, and provide tax relief to Californians,”said Governor Arnold Schwarzenegger. “This Task Force willkeep track of all of the dollars coming into the state andensure that Californians see how effectively those dollars arebeing spent.”

To date, $625 million in anticipated ARRA funding hasalready been directed to 57 transportation infrastructure projects expected to create over 11,000 jobs in California.Additionally, the Governor launched the California GreenCorps, a program to be funded by federal economic stimulusmoney and public-private partnerships to train at-risk youngadults to fill jobs in California’s growing green economy. Also, California’s unemployed are already receiving an additional $25 per week in their unemployment checksthanks to federal funding. California will stand to gain396,000 jobs from the stimulus money.

With our state’s 10.5 percent unemployment rate, there is no better time to seize as many of the available federal economic

stimulus dollars as possible to help our unemployed, put people to work, and provide tax relief to Californians.

Continued on page 23

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All federal agencies must announce proposed contracts expectedto exceed $25,000 on FedBizOpps.gov. The site lists all majorsolicitations, contract awards, subcontracting opportunities, surplus property sales and foreign business opportunities. In addition, www.recovery.org illustrates how the money is beingspent and awarded.

Important Information for Small Businesses and Disadvantaged Business Enterprise Firms • It is one of the Governor’s highest priorities to give 25% of all state contract dollars to small business and 3% DVBEs. The Governor’s Office has directed all departments to use smallbusiness and DVBEs when possible on federal stimulus-fundedprojects. • To get certified to do business with the State of California, visitwww.pd.dgs.ca.gov/smbus/getcertified.htm.

Advantages of State Certification for Small Businesses: • Free placement on a searchable data base of certified firms • Higher prompt payment penalties under the law • As a certified small business, your firm may qualify for a 5%bid preference on many procurement conducted by StateDepartments. • State Departments may offer up to a 5% DVBE incentive on bids.• Exclusive bid opportunities under the SB/DVBE Option. Thisstreamlined bid process allows departments to quickly and precisely fill contracts, by having two or more California certifiedsmall businesses or Disabled Veteran Business Enterprisesdirectly compete for State contracts. Departments can spend up to $100,000 for goods, services, or information technologygoods or services, and up to $147,000 for public works projectcontracts. • Federal Stimulus funded projects will be identified and

How can South Bay businesses take advantage of these bidding opportunities?

registered on the California State Contracts Register. This willallow the business community to search the Registry specificallyfor stimulus-funded projects in order to bid on them.

What about tax relief for small businesses?A complete list of tax credits for the state of California is available from the Franchise Tax Board at www.ftb.gov.In addition, The Economic Development Area Credits (EDA)currently has four types of related tax incentives. Taxpayers whoconduct business activities within the boundaries of one of theseareas or zones may qualify for special state tax incentives.

These areas are:• Enterprise Zones (EZs) • Local Agency Military Base Recovery Areas (LAMBRAs) • Manufacturing Enhancement Areas (MEAs) • Targeted Tax Areas (TTAs)

The Manufacturers’ Investment Credit (MIC) is available to quali-fied taxpayers engaged in manufacturing activities in California

The Research Credit is available to taxpayers engaged in quali-fied research activities in California.

Businesses can survive these tough economics times by seekingout the stimulus money. Organizations/business can search andapply for grants from 26 different federal agencies through thewww.grants.gov site. Also, they can visit www.GovBenefits.govwhere a screening tool will help them find government benefitsthey may be eligible to receive. The site also provides informa-tion about how to apply for all these programs. The time it takesto receive funding depends on the department responsible. It cantake 4-6 weeks, and perhaps longer. Interested groups shouldapply early.

Some of the main program areas to receive federal funding,as well as a Task Force representative from the administration,include Health & Human Services/Health IT; Transportation;Energy; Environment/Water Quality; General Government;Education; and Labor. Education stimulus funding has alreadybeen released.

Other areas of investment will include School and CollegeModernization; Highways and Bridges; Public Housing; Water;

and Weatherization. Specifically, programs that are “shovelready” or an investment in our green economy will be prioritized for funding.

Additional funds for distribution are also planned as follows: School and College Modernization -$2,430.0M;Technology -$74.2M; Highways and Bridges -$2,600.0M;Transit -$1,100.0M; Public Housing -$118.6M; Water -$444.8M; Energy -$224.5M; Weatherization -$192.1M.

In a conversation with representative Lieu, the Assemblymemberoffered some insight to Torrance Magazine…He acknowledged thatthese are challenging times for everybody and that the key to recoveryis ensuring businesses have the opportunity to succeed and promotejob growth. As the federal government has tools available to it, such as the abilityto print money, states have lesser options, but he will continue to worktoward cuts, incentives and tax credits. Ted was ranked #3 as mostbusiness-friendly by CalTax, a taxpayer advocacy organization.

According to Lieu, the South Bay is rich in its diversity. We need toencourage small business growth, the backbone of the economy, butthere are a variety of sectors in the economy that allow for mitigatingthe downturn. To compete in California, we must incentivize some of

our competitive advantages: green technology, environmentally basedbusinesses, high tech and bio tech, trade and the ports. These are theareas that can do better and that will contribute more to our growthand development.

At the heart of recovery is the need to mitigate foreclosures to getthe real estate and home buying markets on track. Lieu supported the$10k new home credit, but most notably, he authored the CAForeclosure Prevention Act which encourages lenders to provide acomprehensive loan modification program to keep people in theirhomes as an alternative to a 90-day foreclosure moratorium.California currently leads the nation in foreclosures. In April, there were over 90,000, or 1 every 30 seconds.“We need to get the Fed and voter approved funds flowing.”

TM thanks Assemblymember Ted Lieu and his staff for assisting with the information compiled in this article.

Sources: www.recovery.ca.gov, www.recovery.gov, www.recovery.org

TO RRA NCE M AG A Z I N E 23

Continued from page 22

Page 26: Torrance Magazine ~ July 2009

24 J U LY 2009

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310-422-9058EMAIL: [email protected] WEB: www.hygeiasbowl.com

Located in Torrance

As I conclude the 2008-09 year as Chairwomanof the Board, it is with great pride that I can saythe Chamber successfully overcame significantmilestones throughout the 2008-09 year. After23 years of serving as President and CEO,Barbara Glennie decided to enter retirement and this change initiated the successful hiring of a new President and CEO, Ken Brengle. We aregrateful to Barbara for all her accomplishmentsand successes taking this chamber to new lev-els. We look forward to Ken’s new perspectiveand ideas moving us to the next phase.

As the Chamber celebrated 70 years serving the Torrancecommunity, I am proud to be part of the Chamber’s legacypromoting business prosperity and economic growth. Inaddition to the changes the Chamber endured throughoutthe year, we were successful with our traditional eventsincluding the Annual Black History Celebration, Dragon CircleChinese New Year Celebration, Japan Business Reception,Gourmet Food and Wine Festival, State of the Region/Cityand the Economic Regional Outlook Address to name a few.

Amongst the traditional events the Chambersuccessfully implemented was the first-everTorrance Area Green Summit and Expo on June12. This event started an annual Chamber tradi-tion providing information, resources andawareness to the Torrance business communityon the importance of implementing not onlygreen but also smart practices into business.

In addition to celebrating the past year’saccomplishments, I look forward to DanKeeton’s leadership as the 2009/10 Chairman ofthe Board. The 2009 Installation and Awards

Ceremony was a great success as we welcomed Dan and the2009-10 Board of Directors to their new leadership roles inthe Chamber. Please join me in congratulating the 2008-09Board of Directors on completing a successful year andthanking all our dedicated volunteers who helped make that possible.

—Toni Bock,

Past Chairwoman of the Board

Virco, Inc.

Past Chairwoman’s Message

C H A M B E R H I G H L I G H T S

This group is made up of

businesses that provide “green”

products and services, City and

Chamber representatives and

individuals interested in helping

the City’s green initiatives.

New members are welcomed—

this is a great way to meet

people with similar interests,

build relationships

and generate leads.

Green Torrance

MEET ING DATES: Every 2nd Wednesday

of the month (except August)

T IME:4:00pm

LOC AT ION:Torrance Area Chamber

3400 Torrance Blvd, Suite 100Torrance, CA 90503

MORE INFO:Contact Pat Sandt

at 310.373.2880 or [email protected]

TORRANCE ARE ACHAMBER OF COMMERCE

C O M M I T T E E

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TO RRA NCE M AG A Z I N E 25

C H A M B E R H I G H L I G H T S

TACC Committee Highlight: South Bay Industry Executive Forum

The South Bay Industry Executive Forum (SBIEF) is a program of the Torrance AreaChamber of Commerce. Founded in 2003, the Forum’s sole purpose is to provide business owners a chance to meet once a month with their peers. During these meetings, members have the opportunity to discuss strategic, operational, and market issues in a non-threatening environment, and getting a better understanding of their respective prospects and constraints. The meetings are facilitated by co-founder Yolanda Guibert.

Member companies range from wheel chair manufacturerrs to IT companies.Membership is by invitation only and new candidates are welcomed. Membershipguidelines include a minimum of 1 to 5 million dollars in revenue, 5+ employees and must have been in business for at least two years. For more information, contact Yolanda A. Guibert at Vistage International at 310.379.6212 [email protected].

Also co-founders of SBIEF are former TACC Chair of the Board Merrietta Fong(Rosenthal, Pearson, Fong & Frew, LLP), and former TACC Executive Board MemberGregory Haeseler (Wells Fargo Advisors).

This past May, the TorranceArea Chamber of Commerce

said farewell to a 23-yearChamber legacy, Past Presidentand CEO Barbara Glennie.Board members, colleagues andfriends came to wish her goodluck on her last day at a retire-ment celebration held at theDoubletree Hotel. Los AngelesSupervisor Don Knabe and theHonorable Torrance Mayor

Frank Scotto were amongst the guests and publicly thankedBarbara for all her work with the Chamber.

As Glennie began serving the Torrance Chamber in 1986, herservice and dedication made her an icon in the local businesscommunity. Throughout her career, she was active in theWestern Association of Chamber Executives (WACE), CaliforniaChamber of Commerce, South Bay Association of Chambers ofCommerce, World Trade Committee of Southern California and she acted as a facilitator for the United States Chamber ofCommerce Conference on Regional Coalitions. In addition,

she made countless trips to Sacramento and Washington D.C. accompanying the TACC Governmental Affairs Policygroup and Political Action Committee to insure legislationcontinued to benefit small businesses.

Glennie also made strides for the Torrance Chamber recognizing the contributions and accomplishments from local diverse business communities. Working with PastChairman Clifton Johnson, Richard Tsao and Jerry Say, Barbara helped initiate what became traditional communityevents including the Annual Japan Business Reception,Annual Black History Celebration and the Annual DragonCircle Chinese New Year Celebration.

Glennie looks forward to working as a consultant and spending more time with her family including her husband Dan Glennie, their four children and six grandchildren.

As she became an integral part of the Torrance Chamberand what it has become today, the Torrance community will perpetually be indebted to her for her countless contributions.

TACC President and CEOBarbara Glennie Retires After 23 Years

BARBARA GLENNIE, ACE Past President and CEO

Torrance Area Chamber

of Commerce

YOLANDA GUIBERTSBIEF Co-founder

Vistage International

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26 J U LY 2009

C H A M B E R H I G H L I G H T S

At the 2009 CalChamber Legislative Business Summit, MarkWaronek, TACC Vice Chair of Government Affairs and now ChairElect, was one of five recipients of the “2009 Small BusinessAdvocate of the Year” award recognizing leaders for their advocacy efforts on behalf of small businesses. The awardswere presented at a luncheon before more than 400 attendeesat the CalChamber Business Summit in Sacramento.

Honorees were nominated by local chambers and selected by a task force comprised of members of the CalChamber SmallBusiness Committee and the Local Chamber Advisory Council.The criterias used in the selection process include taking

leadership roles in or working on federal, state or local ballot measures, testifying before the state Legislature and representing a local chamber of commerce before local government.

Toni Bock, Chairwoman of the TACC Board and Dan Keeton, TACC chairman-elect, co-nominated Mark Waronek, callinghim “the journeyman advocate.” They went on to say, “We’re glad to have the likes of Mark Waronek on our team. Weknow we can count on him to provide insight, advice and hands-on effort in moving forward with our entire advocacyendeavor. He represents the highest qualities of an advocate for the voice of business in California.”

Waronek served as the mayor of Lomita from 2002-06. Since 2003, Waronek has organized the annual Leadership Torrance trip to Sacramento, arranging meetings with key legislators. In May 2008, he organized the first-ever delegation of City of Torranceofficials and Chamber of Commerce leaders on an exploratory and lobbying trip to Sacramento, discussing the potential “transit center in Torrance.” For the last two years, Waronek also has served on the Board of Governors of TACC’s Political Action Committee (TACC-PAC). Over the last five years, Waronek has testified on business issues in Sacramento, San Francisco, Los Angeles and the South Bay — including efforts to save the Los Angeles Air Force Base during the Defense Base Closure and Realignment Commission (BRAC) hearing, as well as the 310 area code issue .

TACC’s Mark Waronek Receives CalChamber’s 2009Small Business Advocate of The Year Award

Aurora receives Small Business Award at Formal State Recognition Celebration

On May 26th, a crowd of 500 business leaders, legislators,corporate partners, and small business dignitaries applaud-ed as Aurora Enterprises was honored as “California SmallBusiness of the Year” for District # 53. Philip de Souza (farright) received this special recognition from AssemblyMember Ted Lieu to applaud a single district-based smallbusiness for exemplifying the contributions of California’s 3.7million small business owners to the California economy.

According to Candace Allen, Field Representative toAssemblymember Ted Lieu, “The CEO, Philip de Souza, hasbeen actively involved in the community, from an early part-nership with Walteria Elementary, Leadership Torrance andChairing the Chamber Board, and participation in variouscommunity boards and projects on an ongoing basis.”

“We are honored to have been selected for this award andit is a tribute to our employees, customers, and community,”said de Souza.

“This is a special event when government, businesses,associations and community come together to honor thesmall business contributions of innovation, job creation andeconomic growth to the State of California,” said Betty JoToccoli, President of theCalifornia Small BusinessAssociation, on behalf of thetwo dozen small businessorganizations hosting theevent.

Governor Arnold Schwarz-enegger who delivered thekeynote address said “Thereare more than 3.5 million smallbusinesses in our state and you employ more than half of ourworkforce and that is a staggering amount. And you producemore patents than any other business sector.”

Aurora Enterprises is a leading California-based ITSecurity Solution Provider specializing in data security and compliance solutions

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R I B B O N C U T T I N G S

Del Amo Gardens Care Center celebrated its newname with a ribbon cutting on March 19, 2009.Address: 22419 Kent Ave., Torrance, CA 90505Phone: 310.378.4233 Fax: 310.465.0423Hours: 24-hour skilled nursing carewww.delamogardens.com

So Fresh Market celebrated its opening with a ribboncutting on Saturday, May 2, 2009.Address: Del Amo Fashion Center (near the south entrance to the AMC Theatres)Phone: 310.961.9550 Hours: Fri 10am-7pm, Sat 10am-4pm, Sun 10am-4pmwww.sofreshmarket.com

Malaga Bank opened the doors to its new location with a ribbon cutting from TACC on April 23, 2009.Address: 23670 Hawthorne Blvd., Suite 101, Torrance, CA 90505Phone: 310.544.7800 Fax: 310.544.0819 Hours: Mon-Thurs 9am-5pm, Fri 9am-6pm, Sat 9am-1:30pmwww.malagabank.com

Advanced Family Eye Care celebrated a grand openingwith TACC on March 27, 2009.Address: 22809 Hawthorne Blvd., Torrance, CA 90505 Phone: 310.373.5055 Hours: Mon & Wed 9:15am-5:30pm, Tue 11am-7pm, Thurs 9:15am-7pm, Fr-Sat 9:15am-1pmwww.advancedfamilyeyecare.net

Daily Breeze opened the doors at its new location with a ribbon cutting from TACC on April 9, 2009.Address: South Bay Tower, 21250 Hawthorne Blvd., Suite 170, Torrance, CA 90503 Phone: 310.540.5511 Fax: 310.540.6272Hours: 8:30am-5pmwww.dailybreeze.com

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28 J U LY 2009

TACC Celebrated World Trade WeekThe Torrance Area Chamber of Commercehosted “Today’s Global Marketplace:Reality Check and Windows ofOpportunity” luncheon during the 82ndyear of World Trade Week this April. Jose Alfredo Graca Lima, Consul Generalof Brazil joined Consul General of KoreaJae Soo Kim, Michael Keenan from ThePort of Los Angeles, Steve Arnold of FedEx International and Julie Anne Hennessyfrom the United States CommercialService, Los Angeles in an internationalbusiness roundtable.

The panel presentation provided TACCmembers with insight on the financialstandpoint of the international businesscommunity as Jonathan Beutler, PublicAffairs Consultant of SunriderInternational mediated the discussion.

“Our International Trade Roundtableevent provided a unique experience forthe local business community to learnabout opportunities to expand businessoperations overseas from experts in thefield of international trade,” said Beutler.“It was my pleasure to be involved with adynamic group of panelists and committeemembers who made this event possible.Torrance boasts the second largest community of international businesses inLos Angeles County, meaning that for ourregion, international commerce and tradeare vital to the continued and sustainablegrowth that our economy requires.”

Torrance Chamber members whoattended received the opportunity to askthe panel questions which included topicson import and export issues for US-basedcompanies and the current climate amonginternational shipping and transportationlogistics businesses.

“During this period of economic uncer-tainty, the Torrance business communityneeds to understand the opportunitiesavailable to navigate the turbulent watersof international trade. I hope that we can

continue to hold events that focus oninternational trade because it is moreimportant than ever to understand the perspectives of other countries,especially for us in such a diverse placelike Torrance,” added Beutler.

C H A M B E R E V E N T S

A special thanks to the corporate sponsors for the luncheon, The Port of Los Angeles and SunriderInternational.

L to R: Jonathan Beutler (Sunrider Corp.), Consul General of Korea Jae Soo Kim,

Consul General of Brazil Jose Alfredo Graca Lima, Michael Keenan (The Port of LA),

Julie Anne Hennessy (US Commercial Service), Steve Arnold (Fed Ex)

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C H A M B E R E V E N T S

Fueling Your Business in2009…and Beyond!

The future of fossil fuels, offshore drilling access, and alternative fuels were among many of the

important topics discussed at the recent Torrance AreaChamber of Commerce Business Roundtable titled“Fueling Your Business in 2009…and Beyond!”Members received expert information from a panelspeaker presentation moderated by Joe Sparano,President of the Western States Petroleum Association(WSPA).

Leaders in the oil and fuel industry who served as panelists included Max Ocansey and David Ligh fromExxonMobil, Bob Millar from Tesoro, Walter Neil fromBritish Petroleum, Jeff Wilson from Chevron and JayChurchill from Conoco Phillips.

The discussion provided members with informationabout the oil industry effects on local businesses includ-ing the current amount of energy consumption compareda high increase of energy use that businesses can expectto see in the future.

In addition, guests learned about the oil company’s variousenvironmental efforts including ExxonMobil’s initiatives to usetechnologies that make less of an environmental footprint.Experts discussed the wide-range of outreach programs thecompanies offer to the local community. Following the presentation was a question and answer session with the panelist and the audience.

This luncheon seminar took place at the Doubletree Hoteland the Premier Sponsor for this event was ExxonMobilCorporation.

L to R: TACC Board Member Jerry Say (LandPoint), Board Member Max

Ocansey (ExxonMobil), Robert Millar (Tesoro), Jay Churchill (ConocoPhillips),

Joe Sparano (WSPA), David Ligh (ExxonMobil), Walter Neil (British

Petroleum), Jeff Wilson (Chevron), TACC Chairwoman Toni Bock (Virco)

�������

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30 J U LY 2009

C H A M B E R E V E N T S

Mayor Scotto Addresses The State of the City

Mayor Frank ScottoCity of Torrance

The Honorable Mayor Frank Scotto addressed local business community thisMay at the Annual State of the City Address hosted by the Torrance AreaChamber of Commerce. Mayor Scotto discussed matters pertaining toTorrance economic development in a financial downfall.

“The foundations we have built throughout the years are serving us well.Torrance is doing fine,” said Mayor Scotto. “Torrance is in a good positionto continue to withstand the challenges presented by our current national,state and regional economy.”

Sponsors of this event included Alcoa Fastening Systems, ComericaBank, Continental Development Corporation, Daily Breeze, ExxonMobil,Kaiser Permanente, LA BioMed, Malaga Bank, Providence Little Companyof Mary Medical Center, Southern California Edison, Torrance MemorialMedical Center and Toyota Motor Sales, U.S.A., Inc.

The Torrance Area Chamber of Commerce hosted the2009 Installation and Awards Ceremony on Friday,June 19 honoring retiring Chairwoman of the Board,Toni Bock from Virco Inc. With the theme of “Getting Back to Business,” Dan Keeton fromTorrance Community Church of the Nazarene wasinstalled as the 2009-10 Chairman of the Boardalong with the 2009-10 Board of Directors.

The traditional annual award recipients were recognized at the ceremony including Clifton L.Johnson as the George H. Whittlesey MemorialAward for his long-standing business leadership inthe community and his continued dedication to thesuccessful Annual Black History Celebration. JudyGibson was the recipient of the DistinguishedCitizen Award for her role as Divisional Chair ofCultural Affairs as she dedicated her time and effortcoordinating the Chamber’s cultural events. Vice Chairman of Economic Development, Jerry Sayreceived the J. Walker Owens Award for OutstandingVolunteerism for his continued support, commitment and dedication.

As she reviewed her year as Chairwoman of theBoard and discussed her accomplishments, ToniBock honored volunteers for their dedication to theChamber. Receiving the Volunteer of the Year Awardwas Liz Seong, Heidi Cunningham, Richard Tsao and Joe Ernest- the Chamber’s longstanding anddedicated photographer. To recognize volunteerswho went above and beyond as volunteers, Tonihonored Carolin A. Keith Wade from ExxonMobil and Merrietta Fong from Rosenthal, Pearson, Fongand Frew, LLP with her own Chairwoman’s awards.

The Honorable Torrance Mayor, Frank Scottoserved as the installing officer, Dr. Ray L. Doane conducted the Invocation and Providence LittleCompany of Mary CEO, Michael Hunn, served as the Master of Ceremonies.

A special thank you to the sponsors of the eventincluding Malaga Bank, ExxonMobil and Green InkMarketing.

TACC Installed 2009 Chairman of the Board, Dan Keeton

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TO RRA NCE M AG A Z I N E 31

U P C O M I N G E V E N T S

July 23rd, DAY TRIP TO SANTA BARBARA TO BENEFITSCHOLARSHIP FUND 8:30 a.m. – 8:00 p.m.Providence Little Company of Mary Medical Center SanPedro’s Auxiliary is leading a fun-filled day trip to SantaBarbara, including lunch on the wharf and a guided tour.Transportation is via motor coach up, and via Amtrak back.All proceeds benefit the Health Career scholarship Fund.Tour departs from Providence Little Company of MaryMedical Center San Pedro (1300 West 7th St, San Pedro,CA 90732) Cost is $98 (All proceeds benefit the HealthCareer Scholarship Fund). Reservations required. Call Virginia Brumm at 310.932.2164 for more information.

July 30th-31st, GRANT WRITING WORKSHOPTorrance Police Department and Grant Writing USA willpresent a 2-day grant writing workshop/ Beginning andexperienced grant writers from city, county and state agen-cies as well as nonprofits, K-12, colleges and universitiesare encouraged to attend. Tuition is $425 and includes allmaterials: workbook and accompanying420MB resourceCE that’s packed full of tools and more than 200 samplegrant proposals. For more information, please visithttp://grantwritingusa.com/events/write/ tocal0709/jt,;or call Cathy Rittenhouse at Grant Writing USA at800.814.8191; or Sgt. J. Hart, Torrance Police Dept at310.618.5675

August 30th, 10:00 a.m. – 6:00 p.m. – RRSSVVPP OORRGGAANNIIZZEESSFIRST ANNUAL TORRANCE BLOCK PARTY: STREETFAIR, MUSIC FESTIVAL & CRAFT BEER GARDENThe South Bay community is invited to attend this community event to bring local awareness to theDowntown Torrance area and its businesses, restaurants,service organizations and nonprofits. The Block Party willhave arts and craft booths, a kid’s zone, live music andlocal entertainment on tow stages. For information, contact Donna Duperron at 310.320.3322

September TBD – H.O.T. presents

TORRANCE RESTAURANT WEEKH.O.T. members are offering special pre-set menus at various restaurants in Torrance. During this one-week period, South Bay diners and visitors will have opportunitiesto sample a wide variety of cuisines prepared by participat-ing Torrance restaurants at special prices. Ten percent ofpurchases will be donated to the Torrance EducationFoundation to support continued programs in the arts. For information, contact Linda Amato at [email protected]

2009 Community Events

Torrance Area Chamber of Commerce2009 CALENDAR OF UPCOMING EVENTS

July 15, LEADERSHIP TORRANCE 2009 GRADUATIONTorrance Marriott 5:30pm – 6:30 p.m. ReceptionOpen to all LT graduates, LTAA members, Mayor FrankScotto & City Council, TACC Exec Board and President, andSouth Bay Mayors and Chamber Presidents.

RSVP: Visit www.leadershiptorrance.orgor call Pat Sandt at 310.346.6343

6:30 p.m. – Dinner & Graduation CeremonyBy invitation only

August 1st, 7-9:00 p.m. – THE 23RD ANNUAL GOURMETFOOD & WINE FESTIVALAn Evening Under the Stars presented by American HondaMotor Co., Inc. in partnership with the Torrance AreaChamber of Commerce. Enjoy an elegant evening under

the stars featuring tastings from some of the South Bay’sfinest restaurants and wineries. All proceeds will benefit,Torrance Memorial Medical Center. To purchase tickets or for more information call 310.540.5858 or visitwww.TorranceChamber.com.

Save the Date! Oct. 29th – 2009 BUSINESS EXPOContact the Torrance Area Chamber of Commerce for more information 310.540.5858 or visitwww.torrancechamber.com.

www.torrancechamber.com

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32 J U LY 2009

N E W S B R I E F S

Sr. Terrence Landini, L.C.M., is ready to tee off with, from left,

tournament co-chairs Ed Fountain Jr. and Scott Sharpe, and Glen

Komatsu, M.D., director of the Edmond R. and Virginia G. Doak

Center for Palliative Care.

The 29th Annual Golf Classic presented by Providence LittleCompany of Mary Foundation and Providence TrinityCareHospice Foundation hit it big on May 18, raising funds forpalliative care. Nearly 250 philanthropic golfers teed off atthe Palos Verdes Golf Club and enjoyed a luncheon barbecue,a hosted cocktail reception, dinner, silent and live auctionsand trophy presentations. Presenting sponsor wasAmerican Honda Motor Co., Inc. and Ed Fountain Jr.Scott Sharpe served as tournament co-chair.

Platinum sponsors included The Jacqueline Glass Family,The Jankovich Company and Toyota Motor Sales, U.S.A., Inc.Gold sponsors were Emergency Specialist Physicians ofProvidence LCM Medical Center Torrance, The George P.Johnson Company and US Bank.

Proceeds benefit the Edmond R. and Virginia G. DoakCenter for Palliative Care. Palliative care is a medical

29th Annual Golf ClassicBenefits Palliative Care

specialty that provides expertise in treating the pain and othersymptoms of serious and life-threatening illness and in supporting the patient and family.

For information about the Doak Center for Palliative Care,please call 310.303.5340.

The 24th Annual For Our Children Food & Wine Festivalpresented by America Honda Motor Co. Inc., in partnership

with Providence Little Company of Mary Foundation andSandpipers was held on April 26th at the HondaHeadquarters in Torrance. More than 600 guests were neverleft empty-handed as they enjoyed the fare from over 90restaurants, wineries and beverage companies. For Our

Children generated over $200,000 to benefit the ProvidenceLittle Company of Mary’s Partners for Healthy Kids mobilepediatric van and Sandpipers South Bay programs. Majorsponsors included Classic Tents, travelstore, BennettLandscaping, Daily Breeze and Young’s Market/The Estate’sGroup.

The Partners for Healthy Kids mobile pediatric van visitslocal schools in San Pedro, Wilmington, Lawndale, Hawthorneand Gardena. Little Company of Mary’s staff provides med-ical care for underserved and uninsured children. Thisincludes health check-ups, medical care for sick and injuredchildren as well as immunizations.

Honda ‘For Our Children’Food & Wine Festival Raises Bar with $200,000 for Kids

2009 For Our Children CommitteeFrom left: Karin Baker, Angela Park, Sandy Fisler, CindyLaikin, Susan Hatchard Hill, Yvonne Liu, Steven Wallace,Sandpipers President Karen Hunt, Natalie Muckley, SteveMorikawa, Sharon Martinez, Claudia Levin, Jim Sala, DebbieFelt, Mandy Gregory, Rory Hunter and Lynn Watson.

Sandpipers is a volunteer organization dedicated to servingthe needs of the South Bay. Sandpipers programs include:four-year college scholarships; food, clothing, and emergencyaid to hundreds of needy women and children; and volunteercommunity service support to local agencies.

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TO RRA NCE M AG A Z I N E 33

Honda Hosts Pediatric TherapyNetwork Community Day AtDisneyland® Resort

N E W S B R I E F S

ABOUT PEDIATRIC THERAP Y NET WORKPediatric Therapy Network is anon-profit children’s research,education, and therapy centerlocated in Torrance, California.PTN is committed to providingquality services for children with special needs within a family-centered, collaborative atmospherebuilt on a foundation of dignity,respect and integrity. The missionof Pediatric Therapy Network is to help children achieve a solidfoundation for future growth and development by enhancingfunction and fostering independencethrough innovative therapeutic programs. As a model training andresearch center, Pediatric TherapyNetwork serves as a resource for parents, professionals andmembers of the community.

American Honda Motor Company whose national headquarters are located in Torrancehosted a magical day at Disneyland® Park on May 17 for the families and staff ofPediatric Therapy Network (PTN). It was a special day for the families, who do nottypically have the opportunity to visit Disneyland with other families who understandall of the joys and difficulties of taking children with special needs to a place socrowded and full of sensory stimulation. It was a day to build friendships, creatememories and play together. Over 500 people attended the event which included agourmet picnic lunch, Park Hopper® tickets and pure fun.

Honda’s Steve Morikawa, SeniorManager of Corporate CommunityRelations and Karin Baker, also ofCorporate Community Relationswere on hand with their familiesto enjoy the festivities. PediatricTherapy Network’s President ofthe Board of Directors, Teri NelsonCarpenter, Junior Ambassador,Jack Leserman and ClinicDirectors, Teri Chew Nishimura,Zoe Mailloux and Gina Colemanjoined in enjoying the fabulousDisneyland® Resort adventure!

TORRANCE AREA CHAMBER OF COMMERCE

Networking at NoonFor Chamber members only

Great opportunity to meet, develop business relationships and

generate leads with people doingbusiness in the Torrance area.

MEETING DATES:Held every 1st Thursday &

every 3rd Tuesdayof the month

TIME:11:45am - 1:30pm

LOCATION:Various member restaurants

COST: $18

RSVP: Reservations paid in advance are mandatory.

Contact the Torrance Chamberat 310.540.5858 or visit

www.torrancechamber.com

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N E W S B R I E F S

The Retired Senior Volunteer Program (RSVP) of the South Bay recently held their 35th Annual RecognitionLuncheon at the Torrance Marriott. RSVP, one of the area’soldest volunteer organizations, honored more than 330men and women 55 years of age and over. Last year, RSVPmembers provided more than 88,000 hours of volunteerassistance through 97 public and nonprofit agencies to theSouth Bay community.

Michael Hunn, chief executive officer of Providence LittleCompany of Mary Hospital in Torrance, provided thekeynote address. The luncheon had a baseball theme –Volunteers are a Big Hit – which featured DodgerStadium’s famous peanut vendor, “Peanut Man’ RogerOwens, who demonstrated his peanut throwing skillsaccompanied by the Swingin’ Singin’ Singers which sang“Take Me Out to the Ballgame.”

Six volunteers were honored for their contributions to health,education, environment and public safety organizations. Phyllis Stuckey provided 1,135 volunteer hours of serviceat Torrance Memorial Medical Center. Ann McCollum has been a member of the Swingin’ Singin’ Seniors since 1991.Kenneth Lange began volunteering for theGardena Police Department in 1994.Dorothy Chapple is celebrating her 20th

year of service with Travelers Aid at Los Angeles International Airport.Marlene Butts volunteered 1,284 hours of time knitting and quilting items to bedonated to South Bay organizations.Darrel Gray assisted students in socialstudies, math and science at JeffersonMiddle School, Torrance, by providing1,348 hours of volunteer service in the calendar year 2008.

Sponsors of the event were: ProvidenceLittle Company of Mary, Los Angeles WorldAirports, Kaiser Permanente, Exxon MobilCorporation, Comfort Keepers, SouthernCalifornia Gas Company, AT & T, ArraySystems, Attorney Paul Ginsburg, SurfManagement Inc., Ball Corporation, First California Bank, Torrance MemorialMedical Center, Continental DevelopmentCorporation, MixPak Corporation andAnastasi Development Corporation.

Back row (left to right): Phyllis Stuckey, Darrell Gray, Dorothy

Chapple; Front: Marlene Butts, Ann McCollum, Kenneth Lange

RSVP Program Honors Those Who Made a Difference by Volunteering

The Retired & Senior Volunteer Program of South Bay(RSVP) is a nonprofit 501 (c) (3) organization. The mission of RSVP of South Bay is to improve lives and strengthen communities through services and volunteerism.

For more information, please contact Donna Duperronat 310.320.3322.

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C H A M B E R B E N E F I T S

NETWORKING:Connect With Other Business Professionals

Networking at Noon

Offered twice monthly at local restaurants, allows you to promote your business with business card exchange and 30-second introductions

New Member Luncheon

A quarterly orientation for new and prospective members

Business at Breakfast

Breakfast at corporate sites designed to meet other businesscontacts and see a business operation first-hand

P.R.O.F.S.

Professional Roundtable of Financial Services. Chamber members from financial services network to develop a groupof trusted colleagues

Young Professionals Group: A group of chamber members 40 years of age or younger who meet once a month to network, learn about professional development, contributeto community services and build relationships within theTorrance Chamber

Leadership Torrance Alumni Association (LTAA)

Graduates of Leadership Torrance supporting leadership,networking and community projects

LEGISLATIVE ADVOCACY: Supporting Business Interests before Government

GAP

The Government Affairs Policy group acts as a legislative andregulatory advocate for business by reviewing bills on local,county, state and federal levels and lobbies for pro- businesslegislation

TACC-PAC

The Political Action Committee seeks, endorses and supportscandidates to run for public office at the city, county, state and federal levels and whose views represent the businessinterests of this region

Sacramento Lobbying Trips

Torrance Chamber business outreach and the annual CaliforniaLegislative Summit take the business policy positions of thiscommunity to the state’s legislative representatives

Access D.C.

In partnership with the Los Angeles Chamber, annual federallegislative outreach to national legislative representatives onbusiness issues

South Bay Association of Chambers of Commerce

The Torrance Area Chamber of Commerce works in partnership with 15 other South Bay Chambers on regionallegislative matters impacting this region

Torrance Area Chamber of Commerce 3400 Torrance Blvd., Ste. 100Torrance, California 90503Office 310.540.5858, Fax 310.540.7662

5 Core Membership BenefitsVOLUNTEERING:Enhance the community with your involvement

Committees

Opportunities to network while working on legislative issues, diversity projects, GreenTorrance.com, and community events

Ambassador Program

Mentor new and prospective members

Cultural Involvement Task Force

Serve on one of four diversity event teams: Japan BusinessPartnership Reception, Dragon Circle Chinese New Year Celebration,Black History Celebration and Latino Business Reception

Adopt-A-School Program

A partnership matching private sector expertise and resources with the needs of local schools

DISCOUNTS FOR MEMBERS:Member 2 Member Discount

Credit Union Programs

Daily Breeze Monthly Advertising Supplement

Member Referral Program

Employee Savings Tickets

HIGH VISIBILITY BENEFITS:Connect with other business professionals

Business listings in the Membership Directory & Resource Guide

New member listing in the Torrance Business Monthly

Web directory listing in www.torrancechamber.com

Referrals by TACC members via phone, fax, e-mail or to walk-in visitors

Advertising opportunities in Torrance Magazine, TACC website, Torrance Business Monthly and Member Directory

E-mail blast Advertising access

Event Sponsorship opportunities at Chamber events

Discounts at the Business Expo Trade Show

Premier Investors Program Opportunities

To join the Chamber, or for more information contact www.TorranceChamber.com or reach our staff at 310.540.5858.

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C H A M B E R B E N E F I T S

Congratulations!LEADERSHIP TORRANCE GRADUATESCLASS OF 2009

Donna Stephens AndersonDOUBLETREE TORRANCE South Bay HotelExecutive Assistant to the General Manager

Carl BesanceneyTORRANCE FIRE DEPARTMENTBattalion Chief

Emily ChenFRIENDSHIP TRANSPORT INC.Director of Sales and Marketing

Leslie CortezCITY OF TORRANCESr. Administrative Analyst

Maribel DennerTORRANCE MARRIOTT South Bay HotelDirector of Marketing and Sales

Deborah FehnLITTLE COMPANY OF MARY HOSPITALDirector, Physician Services

Jeffery KovenPRISM EYE PRODUCTIONSCo-Owner

Sarah Liang ERNST &YOUNGIT Senior Manager

Cynthia MachaWESTERN MUSEUM OF FLIGHTDirector

Issa MalkiCITY OF TORRANCEAssociate Civil Engineer

Troy L. MartinLURIE, ZEPEDA, SCHMALTZ & HOGANAttorney

Silvano MerloTORRANCE MARRIOTT South Bay HotelAssistant General Manager

Buddy MyersEXXONMOBILProgram Leader

Beth OverstreetCITY OF TORRANCEEngineering Manager

Brent Scheiwen SEA LAB, Program Director

Eve RappoportCITY OF TORRANCEManager, Cultural Services Division

Michelle Sprokkereef Event Planning/Consulting

Dan ThomasTELEPACIFICSr. Account Executive

Dana VinkeTORRANCE REFERENCE SERVICES Supervisor

Paul VuosoTORRANCE FIRE DEPARTMENTFirefighter/Paramedic/Pub. Ed. Officer

Christy WitherspoonTORRANCE POLICE DEPARTMENTPolice Records Administrator

Page 39: Torrance Magazine ~ July 2009

3330 Lomita Boulevard, Torrance, California 90505

www.TorranceMemorial.org | 310.325.9110

behind our planned patient tower:

You. At Torrance Memorial Medical Center we believe caring for our community means

caring for its future. Welcome to the Hospital of Tomorrow — the next generation of

medical care, for the next generation of patients. Seven stories of modern hospital

design, our new patient Tower anticipates the growing healthcare needs of our

community with enhanced access to the latest medical technologies and an entirely

new level of patient care.

Home to our new operating rooms, Intensive Care Units, the Lundquist Cardiovascular

Institute, and Burn Center, the new Tower also offers private patient rooms, a healing

garden, lounges and sleeping accommodations for family members. Ample parking

and a convenient entrance make these vital patient services even easier to access.

The new Tower is scheduled for completion in 2014, but advancements are already

underway across our entire campus. We look forward to sharing our progress, and to

meeting your healthcare needs today, tomorrow, and for generations to come.

First for a Reason.And the Reason is You.

The inspiration

Page 40: Torrance Magazine ~ July 2009

Welcome Aboard!SPIRIT CRUISES is your ticket to the perfect excursion every day offering Sightseeing Harbor Cruises, Sunset Dinner Cruises, Corporate Events,and Private Parties. Three yachts areavailable for your convenience thataccommodate 20-150 guests, a widerange of packages to select from thatinclude everything you need to makeyour event an unforgettable success.

Your��������� Destination-

Live Music Begins!The PATIO is the place to be SaturdayEvenings June through August. En-joy four hours of Jazz, Blues and Top40 starting at 6 pm. And remember,No Cover Charge, No Minimum... Just plenty of Great Entertainment, the Best View, and the Stars too! With stunning views from every seat in the house, PORTS O’ CALL is a classic Waterfront Dining Experience!

New Summer Menu!Relish fresh flavors of the season such as Salmon Caponata, Crab StuffedShrimp, and delicate Blonde Lasagna. Ending with the best of all, house-made fresh fruit Sorbets!

portsocalldining.com ���310-833-3553 � Los Angeles Harbor | Berth 76 � 310-548-8080 � spiritmarine.com

Summertime Fun is on the WATERFRONT at PORTS O’ CALL.

Saturdaysof Summer Spirit

CRUISES

2008

17th Annual Readers Poll

Torrance Area Chamber of Commerce3400 Torrance Blvd., Suite 100Torrance, CA 90503

PRST-STDU.S. Postage

PAIDTorrance, CA

Permit No. 54

Page 41: Torrance Magazine ~ July 2009

Here’s ourJuly 2009issue.For comments and submittals, contact [email protected] call 310.373.2880

For advertising opportunities, contact [email protected] call 310.317.0841

OUR OCTOBER THEME I S

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