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Through the eyes of the learner Key findings and thoughts on the learners’ use and perceptions about e- learning Ellen Lessner, JISC Learner Experience Scoping Study 7 July 2006

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Page 1: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Through the eyes of the learner

Key findings and thoughts on the learners’ use and perceptions about e-learning

Ellen Lessner, JISC Learner Experience Scoping Study 7 July 2006

Page 2: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

JISC E-Learning and Pedagogy

Overall aim: to ensure that e-learning in the UK post-16 sector is:

‘pedagogically sound, learner-focused and accessible’

Page 3: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

And the point is?

The learner experience is changing Formal and informal learning is taking place on the

www as well as in coffee bars

What do we know about this experience? Scoping study literature review (Sharpe et al,

2005) found that most research was teacher or institution based Outside of the classroom, not many people were

asking the individual learner about their experience of technology and learning

Page 4: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

The situation:

Page 5: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

This strand aims to:

The Learner

The Practitioner

The Developer

•The managers

•The design of buildings and

spaces

Page 6: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

The studies hope to find out…

•How do learners experience ‘e-Learning?

•What makes for an effective e-learner?

•What aspects of the learner behaviour need closer scrutiny?

•What aspects of the learner experience are effective and can be built on?

Page 7: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

3 JISC funded projects

Page 8: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Scoping, support and synthesis

Literature review of HE, FE and ACL found very little research from the learner’s point of view

Much of the literature is teacher focused or evaluated a specific course or technology

Concept maps and a report are available from http://www.jisc.ac.uk/elp_learneroutcomes.htm

Page 9: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

LEX study structure – HE,FE,ACL

Start from the premise that learners are experts on their own experiences

Has completed 22 interviews and 6 focus groups to gather information – 55 learners

3 HE, 4 FE, 2 ACL Community based Work based LearnDirect Undergraduates and post graduates Adults learning online at home and at work

Page 10: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Emerging themes from the LEX study…

Personalisation of environment

Influence of/on family

Strategies/ways of coping

Motivation to use technology

Control & choices

Course design issues

Fitting learning around life

Expectations of technology

Time management

Page 11: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

It’s complicated!

Page 12: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Findings from the draft of the LEX report:

Emergent themes were common across all sectors, ages and stages of learning

Few learners talked about ‘e-learning’. For most it was simply another method to help them learn

Effective learners were those who were confident, able to network through a variety of communication channels, highly effective time managers, and had the skill to integrate and balance learning with work, leisure and family commitmentsTechnology rates as a relatively minor factor

in the profiles of those who might describe themselves as effective learners!

Page 13: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

The learner perspective (LEX) -

What factors influence what I do with my learning?

What factors influence how I feel about my learning?Control IdentityFeelingsRelationshipsAbilities

Page 14: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Learner XP project – Exploring subject differences - HE

IT, Medicine, Languages and Economics In conjunction with HE Academy subject

centres500 online surveys completed86 audio logs completed8 interviews to be completedIt’s not yet clear whether the use of e-

learning is discipline neutral (Conole)

Page 15: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Three interesting points

1. “There is a mismatch between an institution’s perception of the use of technology by learners and the actual use.” (Grainne Conole, 5/6/06)

2. “Analogue institutions in a digital world" Chris Yapp, Head of Public Sector Innovation, Microsoft, 5/6/06)

3. “There is an underworld of texting and messaging.” (Creanor, et al)

Page 16: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

A word about research methods

Flexible to meet the widely differing situations of learners, capturing the learner voices through interviews, focus groups, audio files and questionnaires

Current methods of analysis of data need to be adopted, redefined, and tested….

‘Evolutionary’ (Creanor)

Page 17: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

Time out !

Most of us are learners as well as teachers

Are you a digital immigrant or native?A bit of fun…

Page 18: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

4. In a committee4. In a committee

3. MySpace3. MySpace

2. Public meetings 2. Public meetings

1. In the bar1. In the bar

Q1. Where did most of the action take place during the recent NUS elections?

No, not this time

Apparently not this time

Yes, and you are up to date or read the Guardian

When they are older this will be the right answer

For

fun

Source: Victor Keegan, Opinion, TechnologyGuardian, 1 June 2006

Page 19: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

4. A social online community4. A social online community

3. A blog site3. A blog site

2. A bolt hole from work2. A bolt hole from work

1. A place to design a kitchen1. A place to design a kitchen

Q2. What is MySpace?

No, you probably don’t know anyone under 21.

No, not in this context

No, not really

Yes, well done! You probably know someone under 21.

For

fun

Page 20: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

4. All of them4. All of them

3. Edinburgh3. Edinburgh

2. Leicester2. Leicester

1. Oxford1. Oxford

Q3. Which British University is experimenting with podcasting lectures?

Do they know what a podcast is?

Yes, 10 minutes which include a joke or rap

Maybe, but they weren’t in the news!

Probably in the not too distant future

For

fun

Source: The Guardian Education Higher Diary, 6 June 2006

Page 21: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

4. It’s greek to me 4. It’s greek to me

3. A blog is private and a wiki isn’t3. A blog is private and a wiki isn’t

2. A wiki is private and a blog isn’t2. A wiki is private and a blog isn’t

1. A wiki is Hawaiian and a blog isn’t1. A wiki is Hawaiian and a blog isn’t

Q4. What is the difference between a wiki and a blog?

Wiki wiki is Hawaiian for ‘rapidly’

Yes, you can choose who you allow to access a wiki

No, you can search for blogs

You aren’t alone!For

fun

Page 22: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

What’s your e-story?

An email from a colleague

The difference e-learning makes to some Deaf students

Video case studies – A day in the life of 5 learners and their use of technology to support their learning. A work in progress

Page 23: Through the eyes of the learner Key findings and thoughts on the learners use and perceptions about e-learning Ellen Lessner, JISC Learner Experience Scoping

For more information

JISC e-Learning and Pedagogy website: http://www.jisc.ac.uk/elearning_pedagogy.html

Sarah Knight, Programme Manager- Pedagogy and Innovation Strands of the JISC e-Learning Programme [email protected]

Ellen Lessner, Scoping, Support and Synthesis Group for the Learner Experience Projects, [email protected]