Thinking about asset-mappingNotes for a conversation

Topics to tackle together? contexts

It’s more than an event: planning and follow-through

What would a Martian see on the day?

Collecting the data

sharing

examples

Mapping as a platform

And then maintaining the data

[practicalities]

A couple of key things

You might be:…working with Primary Care teams wanting to work better with their local community*

* The ‘Improving Links’ Project: http://www.improvinglinks.scot.nhs.uk/

Mapping personal networks. Discussed in helpful detail at: http://www.iriss.org.uk/resources/social-assets-action-evaluation-report?

…developing work with people’s personal networks, on access to services…

…helping self-management champions get going…

…talking with someone about their social network and support…

…or even helping older people think about maintaining their mobility and community contact, getting out and about.

All of these contexts involve health assets: what are health assets?

With thanks to ID&eA ‘A glass half-full: how an asset approach can improve community health and well-being’

A key principle:

“Communities have never been built upon their deficiencies.

Building communities has always depended upon mobilising the capacities and assets of people and place.”

Kretzman and McKnight (1993) Building Communities from the inside out

Asset-mapping in Annan

http://www.aliss.scot.nhs.uk/index.php/archives/1583

ALISS in Action – collecting data

The technology at work:• A short (1 min 20 sec) overview• A wee bit longer (4 mins 46 sec)

‘screencast’ of the ALISS Engine being used to build a local info collection.

– It’s silent (not everyone has good sound available on their PC/Laptop) but includes commentary in subtitles.

– Local links if no web access:Overview; building a collection

ALISS in Action – maintaining data 1/3

• ALISS is not building a duplicate copy of original sources, so no need to fret about keeping things like opening times, contact details, etc in kilter

• But services can change their focus radically, they can move locations, and websites can be re-structured too (it’s called ‘link rot’)…

ALISS in Action – maintaining data 2/3

What’s the task?– Building a collection (new resources; adopting others)– Keeping individual resources shiny

Looking at the internal structure of a typical resource:• Does the link still work (or has the original source deleted

the page or re-structured their website?). • Has the key focus of the resource changed radically

(often noted in the free text description)? • Have key aspects changed – sometimes people create tags

with the name of the activities one can get involved with, for example

• Has the resource moved location?

ALISS in Action – maintaining data 3/3

Who might be involved within and what context? Sources of possible involvement/help to look out for locally as it were. In no order of priority:

– Local librarians – Anyone who runs an IT evening /adult

learning class. – School students – – Local Associations of e.g. Mental Health. – ‘Community Engagement’ teams – Topic-specific ‘champions’ – Volunteering-opportunity agencies

It all starts with conversations

Examples:– Kirkintilloch – an assets-based approach to MH & WB

Commissioning– Craigmillar – Improving GP: community Links– Nairn - Improving GP: community Links– Annan – Innovation workshops with the Community Engagement

Team– Service-providers– In a tent– NE Angus– Blairgowrie and environs, on a snowy day– Personal networks– Thinking about Mobility

As part of taking an assets-based approach to commissioning services for mental health and well-being:

• The East Dunbartonshire CHP, with its partner agencies, wanted to involve people with its commissioning process

• So they asked IRISS and Snook to facilitate a series of workshops where people talked with each other about what kept them well

• It’s all written up in detail here: http://www.iriss.org.uk/resources/using-assets-approach-positive-mental-health-and-well-being

Here, we were adding notes to photos of local assets, and keeping tabs on any we hadn’t included yet

During the conversation, looking at a photo that one of the project team had taken of the local canal, one participant talked about his enjoyment of walking here.

Afterwards, we found a handy web page

The mention of the canal-bank reminded another participant of the local Seagull trust cruises on the water, which they’d enjoyed…

…which in turn prompted another participant to recall getting chips for their trip…and the ever-friendly staff.

And here’s a web page for it we found later. It mentions the chips!

Nairn: improving GP - community Links

Asset-mapping in Annan

http://www.aliss.scot.nhs.uk/index.php/archives/1583

‘Adding value to assets’

http://www.aliss.scot.nhs.uk/index.php/archives/1654

centres

cafes

walks

groups

parks

schools

views

choirs

classes

churches

gardens

cycling

dancing

http://www.youtube.com/watch?v=16CL6bKVbJQ

Blairgowrie, on a snowy day

http://www.aliss.org/users/5034f4ffbaa2b1393600005b/

Mapping personal networks. Discussed in helpful detail at: http://www.iriss.org.uk/resources/social-assets-action-evaluation-report?

IRISS development of iPad app:

See also ‘Social Mirror’: RSA Project

Thinking about mobility options

A social process

At the LTCAS member organisation

The comms/engagement manager is thinking about her group activities calendar…

– …there’s a gap next month.– How’s about using that ‘Mobility Options for

Older People’ toolkit??– Now, where did I put it?…

 

 

Images: Snook on Flickr

Where do we tend to go, and how do we get there and back?

How about putting these journeys into a plan?

Plotting the overall group journeys, from the workshop

Turning assessment into intention…

…and collating an aggregate picture of individual intentions

Sharing assets

Publishing – some examples:– Dundee – Maryfield Medical Centre ‘lens’ on

ALISS– Maryfield Medical Centre’s own site: patient

services page– ‘Community Links’ example access point– South Edinburgh neighbourhood resources

(remember to check the ALISS box beneath the map)

What to do once you’ve mapped?

• It’s not a one-shot process – everyone has something to contribute based upon their own experience. So you can run lots of sessions

• Yes there’s the maintenance of the information to think about. Even though it’s more or less just a pointer to original resources, this still has to be maintained.

• But one thing that asset-mapping can prepare the ground for is ‘people-powered service-design’. The next slides show some scenes from an innovation workshop series we ran.

Service design

http://www.aliss.scot.nhs.uk/index.php/archives/1598

Open Innovation Workshopspeople were empowered by the design process

Getting started with asset-mapping

Some prompts

Potential local contexts

Think about:• Commissioning services• Working with Local Area Co-ordinators• Voluntary org regular get-togethers with their folk• Self-management awareness sessions• Your own learning opportunities• GPs and social prescribing/community signposting• Day centre activities/Care home activities• Carers’ get-togethers• School students hunter-gathering in the community

An example* session structure

• talk in pairs about what helps to keep you well

• share your discoveries with your group (N tables of 8 -10 people)

• 10 minutes of feedback - people shout out things such as meeting friends, walking etc

• Now think about your area - share examples of support, organisations, places around here - what

does your area have to offer? Map these (post-its, sketch map, etc)

• [Natural break] Circulate around the room and take a look at other tables - see what others have

discovered. Lots of meeting and chatting and sharing at this point. An opportunity here to share

existing sources (directories) and mention other work underway.

• [Reconvene] Give a brief description of ALISS tech - not a demo, no slides - keep it to a

description about what it could do to help.

• [optional but v helpful] Now that you’ve shared your local knowledge and discovered new

resources through others (and heard a little about ALISS bringing it all together online) discuss in

groups what you would like to do with this information... we gave groups a large sheet of paper to

develop/list ideas together.

• Distil your thoughts into one idea to ‘pitch’ to everyone.

• Provide time - a few minutes towards the end – for people to talk a little about the services that

they provide - it makes a rare opportunity to talk to this gathering of key community connectors! 4

or 5 v brief descriptions of new services that have recently started or are about to start, fit well

with this context.

* These notes are derived from a write-up of an afternoon session with Craigmillar Primary Care team and local community resources in autumn 2012

Materials you might find handy

Include:• Tables• Lining-paper• Masking (or parcel) tape (to hold the paper down)• Post-its• Pens• Local map (optional, folk are often as happy making a

sketch)• Photos (nice to have as conversational prompts)• Shortbread! (refreshments generally)

Other people who could help(if asked nicely)

Include:• Librarians• Community (e.g. ‘Impact’) arts• Students (esp Design)/senior school• Vol sector providers• Minister• Carers’ groups• And more…

What might mapping lead to?

• Commissioning process?• Service-design proposals?• Signposting/social prescribing?• LiU involvement??

• What other activities might flow from mapping?– E.g. Learning journeys & signposting – visiting

local resources & talking with them