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The world’s leading Agile measurement & growth platform 5 Strategies to Mitigate Coronavirus Disruption & Keep Teams Performing

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Page 1: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Theworld’s leadingAgile measurement & growth platform

5 Strategies to Mitigate CoronavirusDisruption & Keep Teams Performing

Page 2: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

• Founder of AgilityHealth, EBA model• Frequent industry keynote speaker• 2+ decades of experience in enterprise

business agility transformation market• Author AgileVideos.com• Mother, Entrepreneur, Activist

Sally ElattaAgilityHealth® CEO, Founder

Page 3: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

You never let a serious crisis go to waste. It's an opportunity to do things you think you could not do before.- Rahm Emanuel

RESPOND vs. REACT

Page 4: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Workshop: Potential Impacts

What are the potential

impacts of COVID &

Remote Work to our

team and org

performance?

What could happen?

Page 5: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Potential Impacts

Productivity could decrease

Feeling disengaged and

disconnected

Lack of clarity on priorities

Overwhelm with personal

distractions

Lack of focus, confusion

Technical challenges with

tools

Lack of discipline working from

home

Dealing with sickness

Losing key team members SPF Job Loss

Page 6: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

What You Came to Learn (Your words)

• Best practices for improving distributed teams' effectiveness and productivity

• Remote collaboration tools• Creative virtual facilitation techniques• Virtual PI Planning and Big Room retrospectives• Rich communication ideas; how to develop accountability and trust for

remote team members• Tips to keep geographically distributed team engaged – different timezones• Training leaders to identify and remove obstacles to value delivery

Page 7: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Agenda

5 Strategies for Mitigating Disruption and Keeping Teams Performing:

1. Implement virtual Big Room Retrospectives

2. Leverage data to establish improvement plans

3. Train leaders to identify and remove obstacles to value delivery

4. Stabilize teams with role-based training

5. Enable teams with self-learning resources

Bonus: Effective Virtual Teamwork

Page 8: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

1- Implement Virtual Big Room Retrospectives

Page 9: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

The TeamHealth® RadarLeadershipIs their leadership team providing good servant leadership? Are they supportive of continuous improvement practices and providing good governance, guidance and effective facilitation?

CultureIs accountability being taken seriously? Is Collaboration valued and do the team trust and respect each other? How good is the team and stakeholder engagement?

FoundationAre the teams delivery capabilities sufficient and is the team structured appropriately for the needs of the backlog? Are Quality, Planning, Agile practices where they need to be?

ClarityDo we have clarity on our vision and goals? Do we have clear plans? Do we understand our roles?

Performance – Quantitative (TH 2.5)These performance results questions focus on hard data. How often does the team release to production? How long does it take to recover from a quality issue? What is the story and feature cycle time?

Page 10: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

TeamHealth® Retrospective

STRATEGIC RETROSPECTIVE: A retrospective that aims to help teams reflect on their last quarter or release and improve the next one. Facilitated

by certified AgilityHealth® Facilitators.

Analyze real-time radar and textual responses. Have “real” conversationsST

EP 2

Build actionable growth plan forthe team and for their leadersST

EP 3

Team memberscomplete the assessment on their phone or laptop

STEP

1

Duration: ~ 3 hrsRepeat: Every quarter/PI

Page 11: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Big-Room Retrospective

• Several teams (up to 10) in one large room at the same time• Primary facilitator kicks off

retrospective• All teams complete the

assessment at the same time• Each individual team has their

own AHF to facilitate the team retrospective

• Cross team sharing and manager debriefing

Page 12: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Why Big Room Retrospectives?

• Establish a baseline quickly – A portfolio of teams establishes robust baseline assessment• Quality of data is higher due to the

controlling of outside variables• Point-in-time data• Consistency of user experience• Discussion generates positive energy

amongst team members• Fosters collaborative environment &

generates momentum for continuous improvement

Page 13: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

How to Go Virtual with BRR (Zoom example)

1- Use Breakout Rooms and assign participants in

each team to a room. Leverage a helper.

2- Turn on these features to use within the session.

3- Use engagement tools such as voting, non verbal

communication and attention tracking

Page 14: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

How to Go Virtual with BRRNon Verbal Feedback – Use for engagement

Q&A Polls (vote on top growth items) Breakout Rooms

Page 15: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

How to Go Virtual with BRR

Agenda Description Timing

What to expect today • What to expect• 5 dimensions for TeamHealth®• Establish Team Norms

15 min

Complete TeamHealth® Participate In TeamHealth® Radar Assessment 45 min

Break 10 min

Team Breakouts Breakout into team roomsReview and discuss results

1 hr

Build Growth Plans Identify team and org growth itemsEnter them into AgilityHealth

30 min

Big Room Debrief Team SharingManager debrief or org growth items

30 min – 45min

Page 16: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

2- Leverage Data to Create Improvement Plans

Page 17: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Analyze Patterns Across Teams

YOUR TURN!

Multi-TeamAnalysis

Where should we invest to

help the teams?

Page 18: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Improvement Plans at Each Level

https://app.agilityhealthradar.com/V2/insights/company/445/parents/0/team/6200

Team Growth Items

Managers/Coaches Growth Items

Sr Leader Growth Items

What? So What?

Now What?

Page 19: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Improvement Plans at Each Level

Make improvement

plans actionable. Think Story and

acceptance criteria NOT EPIC.

Page 20: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Improvement Plans at Each Level

Page 21: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

3- Train leaders to identify and remove obstacles

Page 22: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

AgilityHealth® Continuous Improvement Model

‘If you want to teams to align and achieve outcomes, you’ll need to hear their voice and

remove obstacles.” – Sally Elatta

Page 23: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietarywww.agilityhealthradar.com

New Roles For Agile Managers and Leaders

We want leaders to demo what obstacles they removed for the teams just as teams demo which features they

completed for their leaders.

-Sally Elatta, AgilityHealth

Talent Development and Coaching

Assess & Accelerate Team Maturity & Performance

Remove Obstacles, Optimize Flow

Support CoPs Align Teams to Value and Outcomes

Enable Self-Organization

Page 24: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Leadership owns Organizational Growth Items

The CI Leadership Team focuses on an

improvement plan for removing obstacles,

coaching, and helping the teams to become

high performing.

Tech Agility

Agile Mgmt.Program

& Product

Challenges outside the control of the team are addressed through Organizational Growth Items owned by Leadership.

Role clarityEstimating &

PlanningStory writing

Meetings ineffective

No test automationNo technical

agility practicesAdoption of

CICD…

Talent and skill gaps

Capacity challenges

People, cultureMissing tools

Conflicting prioritiesClarity on

requirementsDependencies

Value alignment….

Page 25: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Provide Manager Training on Continuous Improvement

Page 26: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

4- Stabilize Teams with Role Based Training

Page 27: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Roles Critical for Team Productivity and Health

Product Owners/ Product Managers

ManagersScrum Masters / Agile Coaches

Solution Leads

Page 28: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Accelerate Talent Development | 2x2 Model

To truly accelerate talent development consider investing in:

• LEARN: Build role specific learning roadmap

• MEASURE: Define and assess target competencies with a clear maturity path

• GROW: Enable self-learning and growth

• MENTOR: Build a strong mentorship program, strengthen communities of practice

Page 29: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Scrum Master Example

Agile Training

Scrum Master Basics (CSM..)

Facilitation & Collaboration Skills

Leading Agile Teams

Self Learning

Community of Practice

Scrum Master

RTE / Program Mgr

Manager

Agile Coach

Page 30: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

5- Enable teams with self-learning resources

Page 31: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Learn By Competency & Learning Modality

Self Learning by Competency

https://growthportal.agilityhealthradar.com/

Page 32: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Start Your Self-learning Journey30 days FREE access:https://agilevideos.com/RemoteTeams

Page 33: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Top Strategies for Working Virtually

Page 34: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Company Health Check-in! (Respond vs React)

https://funretro.io/publicboard/ysV0bKV581eNeVpxO04ojAETaXF3/a62e68fe-63a4-4d22-9b50-6444b92137f8

Page 35: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Top Tips for Working Remotely

• Double down on the Agile ceremonies• Set team norms for working remotely (see sample)• Design your meeting, beyond the agenda• Test your tools and internet (connect through hardwire when possible)• Learn and use online collaboration tools (see list)• Brush up on effective facilitation and engagement skills for virtual

meetings • Plan for Plan B (tech failure, screen share, audio, background noise)• Plan for icebreakers and get to know you activities

Page 36: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

New Team Norms | Sample

• Turn on video• Agree on working hours, be ‘on’ • Pairing throughout the day | accountability partner• Keep the planned meetings, just go virtual• Constant communication, agree on when to check-in • Be patient, support, empathy, lift each other up• Full and equal engagement

Ask your own team to brainstorm what will work for them.

Page 37: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Remote Working Collaboration Tools

• Ideation:• Brainstorming, Road mapping, visual boards | Miro, Aha, Mural

• Sprint retros, voting for ideas | Ideaboardz, Funretro.io

• Collaboration:• Team Collaboration Tools: (Slack, MS Teams, Google Hangouts, MS Office 360, Google Drive )

• Polling, engagement, Q&A | Slido, Doodle, Kahoot

• Work Management:• Leverage your ALM team tools: (Jira, Leankit, Azure DevOps, Trello, Asana, V1 ..etc)

• Leverage PI planning tools: (Leankit, PIPlanning.io, Miro, https://kendis.io/ , Target Process ..etc)

• Video & Online Meetings• Online Video Meetings: (Zoom, Skype Business, WebEx, Google Meet, Whereby.com ..etc)

• Tools for screen sharing, remote support | Mikogo, Appear.in, Teamviewer

Page 38: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Sample Virtual PI Planning

Page 39: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Assess & Improve Your Virtual Team CollaborationFriday March 27th 1pm EST

Page 40: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Virtual Teams Health Radar (activity for next webinar )

Page 41: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietarywww.agilityhealthradar.com

What’s Next? Private Workshops Contact Us: [email protected]

1/2 day Virtual Workshops Goal

1- Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders.

2a - Virtual Multi-Team Planning (PI) OR2b- COVID Re-planning and Alignment for Leaders

- Engage teams in high impact virtual quarterly / PI planning.- Engage leaders in re-planning for the next 3-6 months based on the impact of COVID.

3- Assess and Improve Your Virtual Teamwork Assess your current maturity for working remotely as a team and develop an action plan for improvement.

4- Virtual Teams Continuous Improvement for Managers

Learn how to leverage data and engage with teams to assess current state and build action plans

5- Being an Effective Virtual Scrum Master Learn to effective skills for leading virtual high performing teams as a Scrum Master

6- Being an Effective Virtual Product Owner Learn effective skills for engaging and ensuring value delivery from virtual distributed teams as a Product Owner

Page 42: Theworld’s leading · 1-Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders

Copyright© AgilityHealth® | Confidential & Proprietary

Get Certified! https://agilityhealthradar.com/get-certified/