theworld’s leading · 1-virtual big room retrospectives for your teams engage and assess the...
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Theworld’s leadingAgile measurement & growth platform
5 Strategies to Mitigate CoronavirusDisruption & Keep Teams Performing
Copyright© AgilityHealth® | Confidential & Proprietary
• Founder of AgilityHealth, EBA model• Frequent industry keynote speaker• 2+ decades of experience in enterprise
business agility transformation market• Author AgileVideos.com• Mother, Entrepreneur, Activist
Sally ElattaAgilityHealth® CEO, Founder
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You never let a serious crisis go to waste. It's an opportunity to do things you think you could not do before.- Rahm Emanuel
RESPOND vs. REACT
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Workshop: Potential Impacts
What are the potential
impacts of COVID &
Remote Work to our
team and org
performance?
What could happen?
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Potential Impacts
Productivity could decrease
Feeling disengaged and
disconnected
Lack of clarity on priorities
Overwhelm with personal
distractions
Lack of focus, confusion
Technical challenges with
tools
Lack of discipline working from
home
Dealing with sickness
Losing key team members SPF Job Loss
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What You Came to Learn (Your words)
• Best practices for improving distributed teams' effectiveness and productivity
• Remote collaboration tools• Creative virtual facilitation techniques• Virtual PI Planning and Big Room retrospectives• Rich communication ideas; how to develop accountability and trust for
remote team members• Tips to keep geographically distributed team engaged – different timezones• Training leaders to identify and remove obstacles to value delivery
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Agenda
5 Strategies for Mitigating Disruption and Keeping Teams Performing:
1. Implement virtual Big Room Retrospectives
2. Leverage data to establish improvement plans
3. Train leaders to identify and remove obstacles to value delivery
4. Stabilize teams with role-based training
5. Enable teams with self-learning resources
Bonus: Effective Virtual Teamwork
1- Implement Virtual Big Room Retrospectives
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The TeamHealth® RadarLeadershipIs their leadership team providing good servant leadership? Are they supportive of continuous improvement practices and providing good governance, guidance and effective facilitation?
CultureIs accountability being taken seriously? Is Collaboration valued and do the team trust and respect each other? How good is the team and stakeholder engagement?
FoundationAre the teams delivery capabilities sufficient and is the team structured appropriately for the needs of the backlog? Are Quality, Planning, Agile practices where they need to be?
ClarityDo we have clarity on our vision and goals? Do we have clear plans? Do we understand our roles?
Performance – Quantitative (TH 2.5)These performance results questions focus on hard data. How often does the team release to production? How long does it take to recover from a quality issue? What is the story and feature cycle time?
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TeamHealth® Retrospective
STRATEGIC RETROSPECTIVE: A retrospective that aims to help teams reflect on their last quarter or release and improve the next one. Facilitated
by certified AgilityHealth® Facilitators.
Analyze real-time radar and textual responses. Have “real” conversationsST
EP 2
Build actionable growth plan forthe team and for their leadersST
EP 3
Team memberscomplete the assessment on their phone or laptop
STEP
1
Duration: ~ 3 hrsRepeat: Every quarter/PI
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Big-Room Retrospective
• Several teams (up to 10) in one large room at the same time• Primary facilitator kicks off
retrospective• All teams complete the
assessment at the same time• Each individual team has their
own AHF to facilitate the team retrospective
• Cross team sharing and manager debriefing
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Why Big Room Retrospectives?
• Establish a baseline quickly – A portfolio of teams establishes robust baseline assessment• Quality of data is higher due to the
controlling of outside variables• Point-in-time data• Consistency of user experience• Discussion generates positive energy
amongst team members• Fosters collaborative environment &
generates momentum for continuous improvement
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How to Go Virtual with BRR (Zoom example)
1- Use Breakout Rooms and assign participants in
each team to a room. Leverage a helper.
2- Turn on these features to use within the session.
3- Use engagement tools such as voting, non verbal
communication and attention tracking
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How to Go Virtual with BRRNon Verbal Feedback – Use for engagement
Q&A Polls (vote on top growth items) Breakout Rooms
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How to Go Virtual with BRR
Agenda Description Timing
What to expect today • What to expect• 5 dimensions for TeamHealth®• Establish Team Norms
15 min
Complete TeamHealth® Participate In TeamHealth® Radar Assessment 45 min
Break 10 min
Team Breakouts Breakout into team roomsReview and discuss results
1 hr
Build Growth Plans Identify team and org growth itemsEnter them into AgilityHealth
30 min
Big Room Debrief Team SharingManager debrief or org growth items
30 min – 45min
2- Leverage Data to Create Improvement Plans
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Analyze Patterns Across Teams
YOUR TURN!
Multi-TeamAnalysis
Where should we invest to
help the teams?
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Improvement Plans at Each Level
https://app.agilityhealthradar.com/V2/insights/company/445/parents/0/team/6200
Team Growth Items
Managers/Coaches Growth Items
Sr Leader Growth Items
What? So What?
Now What?
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Improvement Plans at Each Level
Make improvement
plans actionable. Think Story and
acceptance criteria NOT EPIC.
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Improvement Plans at Each Level
3- Train leaders to identify and remove obstacles
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AgilityHealth® Continuous Improvement Model
‘If you want to teams to align and achieve outcomes, you’ll need to hear their voice and
remove obstacles.” – Sally Elatta
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New Roles For Agile Managers and Leaders
We want leaders to demo what obstacles they removed for the teams just as teams demo which features they
completed for their leaders.
-Sally Elatta, AgilityHealth
Talent Development and Coaching
Assess & Accelerate Team Maturity & Performance
Remove Obstacles, Optimize Flow
Support CoPs Align Teams to Value and Outcomes
Enable Self-Organization
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Leadership owns Organizational Growth Items
The CI Leadership Team focuses on an
improvement plan for removing obstacles,
coaching, and helping the teams to become
high performing.
Tech Agility
Agile Mgmt.Program
& Product
Challenges outside the control of the team are addressed through Organizational Growth Items owned by Leadership.
Role clarityEstimating &
PlanningStory writing
Meetings ineffective
…
No test automationNo technical
agility practicesAdoption of
CICD…
Talent and skill gaps
Capacity challenges
People, cultureMissing tools
…
Conflicting prioritiesClarity on
requirementsDependencies
Value alignment….
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Provide Manager Training on Continuous Improvement
4- Stabilize Teams with Role Based Training
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Roles Critical for Team Productivity and Health
Product Owners/ Product Managers
ManagersScrum Masters / Agile Coaches
Solution Leads
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Accelerate Talent Development | 2x2 Model
To truly accelerate talent development consider investing in:
• LEARN: Build role specific learning roadmap
• MEASURE: Define and assess target competencies with a clear maturity path
• GROW: Enable self-learning and growth
• MENTOR: Build a strong mentorship program, strengthen communities of practice
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Scrum Master Example
Agile Training
Scrum Master Basics (CSM..)
Facilitation & Collaboration Skills
Leading Agile Teams
Self Learning
Community of Practice
Scrum Master
RTE / Program Mgr
Manager
Agile Coach
5- Enable teams with self-learning resources
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Learn By Competency & Learning Modality
Self Learning by Competency
https://growthportal.agilityhealthradar.com/
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Start Your Self-learning Journey30 days FREE access:https://agilevideos.com/RemoteTeams
Top Strategies for Working Virtually
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Company Health Check-in! (Respond vs React)
https://funretro.io/publicboard/ysV0bKV581eNeVpxO04ojAETaXF3/a62e68fe-63a4-4d22-9b50-6444b92137f8
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Top Tips for Working Remotely
• Double down on the Agile ceremonies• Set team norms for working remotely (see sample)• Design your meeting, beyond the agenda• Test your tools and internet (connect through hardwire when possible)• Learn and use online collaboration tools (see list)• Brush up on effective facilitation and engagement skills for virtual
meetings • Plan for Plan B (tech failure, screen share, audio, background noise)• Plan for icebreakers and get to know you activities
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New Team Norms | Sample
• Turn on video• Agree on working hours, be ‘on’ • Pairing throughout the day | accountability partner• Keep the planned meetings, just go virtual• Constant communication, agree on when to check-in • Be patient, support, empathy, lift each other up• Full and equal engagement
Ask your own team to brainstorm what will work for them.
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Remote Working Collaboration Tools
• Ideation:• Brainstorming, Road mapping, visual boards | Miro, Aha, Mural
• Sprint retros, voting for ideas | Ideaboardz, Funretro.io
• Collaboration:• Team Collaboration Tools: (Slack, MS Teams, Google Hangouts, MS Office 360, Google Drive )
• Polling, engagement, Q&A | Slido, Doodle, Kahoot
• Work Management:• Leverage your ALM team tools: (Jira, Leankit, Azure DevOps, Trello, Asana, V1 ..etc)
• Leverage PI planning tools: (Leankit, PIPlanning.io, Miro, https://kendis.io/ , Target Process ..etc)
• Video & Online Meetings• Online Video Meetings: (Zoom, Skype Business, WebEx, Google Meet, Whereby.com ..etc)
• Tools for screen sharing, remote support | Mikogo, Appear.in, Teamviewer
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Sample Virtual PI Planning
Assess & Improve Your Virtual Team CollaborationFriday March 27th 1pm EST
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Virtual Teams Health Radar (activity for next webinar )
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What’s Next? Private Workshops Contact Us: [email protected]
1/2 day Virtual Workshops Goal
1- Virtual Big Room Retrospectives for your teams Engage and assess the health and performance of your teams, build action plans for them and their leaders.
2a - Virtual Multi-Team Planning (PI) OR2b- COVID Re-planning and Alignment for Leaders
- Engage teams in high impact virtual quarterly / PI planning.- Engage leaders in re-planning for the next 3-6 months based on the impact of COVID.
3- Assess and Improve Your Virtual Teamwork Assess your current maturity for working remotely as a team and develop an action plan for improvement.
4- Virtual Teams Continuous Improvement for Managers
Learn how to leverage data and engage with teams to assess current state and build action plans
5- Being an Effective Virtual Scrum Master Learn to effective skills for leading virtual high performing teams as a Scrum Master
6- Being an Effective Virtual Product Owner Learn effective skills for engaging and ensuring value delivery from virtual distributed teams as a Product Owner
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Get Certified! https://agilityhealthradar.com/get-certified/