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Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 See also: http://www.innovationgames.com/2014/06/how-to-run-huge-retrospectives/

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Page 1: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

EnterpriseRetrospectives

LukeHohmannFounder&CEO,Conteneo

1

Seealso:http://www.innovationgames.com/2014/06/how-to-run-huge-retrospectives/

Page 2: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

EnterpriseRetrospectivesASA memberofalargeorganizationpracticingAgile

INEED tofindwaystoscaleretrospectives

SOTHAT Icancontinuetohelpmycompanyimprove.

ACCEPTANCECRITERIA:

q Iwillhaveabetterunderstandingofwhatis/isn’tworkingwithmycurrentretrospectivepractices.

q Iwillbeabletodetectwhenteam-basedretrospectivesarestartingtoprovidelessvaluetomyorganization.

q Iwillhavelearnedtheoutlineofascalableprocessforplanning,facilitatingandanalyzingresultsintohigh-impactinitiatives.

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Page 3: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

AboutLukeHohmann• Founder/CEOofConteneo• Author,speaker,blogger• Philanthropist

StrategyEngine

AlignmentEngine

DecisionEngine

IdeaEngine

Page 4: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

OurPurpose

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Webelievethatempowered,collaboratingteamsaretheworld’sbesthopeforsolvingtheproblemsweface.

Webelievethatteamsworkbetterwithframeworks.

Wedesignandbuildawesomeframeworksandsupporttheirscalableusethroughsoftware.

Webelieveyoucandothistoowhichiswhywespeak,teachandshareourworkbroadly!

Page 5: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Retrospecting Retrospectives

+ Δ

Page 6: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

RetrospectiveOutcomes/ImpactDrawacurvethatcapturestheimpactorbenefitsofyourretrospectivesovertime.Captureanykeyinflectionpointsorchangesyou’vemade.

time

impact

low

high

Page 7: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

ExploringYourFrameWhatwasthe“scope”whenyouansweredthisquestion?(e.g.,asingleteamor?)

Didyourcurvehaveanydips?

Whatmightbethecauseofthesedips?

Couldtheybewarningsignsoflargerproblems?

Page 8: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

DesignChallengeDesignaneffectiveretrospectivefor30Scrumteamsinthreelocations.

Constraints:Youdonothaveenoughbudgettoflyeveryonetothesamelocation.

Page 9: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Agenda• MotivationsforEnterpriseRetrospectives• ProcessOverview• ExpectedResults• TakingAction

Page 10: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

RetrospectiveOutcomes/Impact

Impact/Benefit

high

low

EarlyAdoption

TeamMaturation

OrganizationalLimits

WhyBother?

time

Page 11: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

WarningSigns...

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Areyougettingthingsdone?

C

BA

RepeatedRootCause

Lackofownership

Page 12: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Traditional retrospectivesfocusonasingle,co-locatedteam.

Theycanproduceresultsthatimprovetheperformanceoftheteam,butoftenfail toaddresstheneedsoftheenterprise– theissuesaffectingmultipleteamsorbeyondthescopeofcontrolofanysingleteam.

SingleTeamRetrospectives

ImageCredit:http://www.cornetdesign.com/images/AgileRetrospectives_134B2/IMG_0016.jpg

Page 13: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Youhavemany Agileteams.

Toimproveperformanceoftheenterpriseyouneedtoconductanenterpriseretrospective– notjustoneteam– buteveryteam.

ImprovingEnterprisePerformance

Page 14: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

ThereareLotsofRetrospectiveTechniques

Page 15: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

ToScaleWeUseOnlineRetrospectives

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SpeedBoat isawell-knownretrospectivetechniqueinwhichteamscollaborativelyidentifytheanchors slowingthemdown.

PlayingSpeedBoat onlineandatscale,wecanefficientlyconductanEnterpriseRetrospective.

Theresult?AnEpicWin!

Page 16: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

SettingScopeWehavefoundsuccessinsettingscopeasfollows:

TimeScope:Last6monthsorlastrelease,whicheverisgreater

ProcessScope:Thecompletedevelopmentprocessfromstorycreation,throughdevelopmentandintoproductiondeployment(releasetocustomer).

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Page 17: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Step1:IdentifytheTeams

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Weidentifytheteamsandthefacilitators.

Page 18: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Step2:ConductRetrospectives

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WescheduleandconductonlineretrospectivesusingSpeedBoat.

Anchor: ImpedimentPropeller: GoodStuff

Placementindicateshowbad orhowgood.

Thenumberofitemsissharedamongallplayers.

Good

ReallyGood

SomewhatBad

Bad

ReallyBad

Page 19: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

RepresentativeResults

Page 20: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Step3:AnalyzingResults

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Wedownloadtheresultsofallgamestocategorizeeachoftheideas.

CategorizeEachIdea

CreateProject

DescribeFeatures,Benefitsand

Price

Team&EnterpriseProjects

Page 21: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Categorize:People,Process,Technology

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People

Tools/TechnologyProcess

“WeshoulduseGitHub”

“MyPOdoesn'tattendplanningmeetings”

“Wearen’tclearonthemeaningofDone,Done”

Page 22: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Categorize:ScopeofControl

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“WeshoulduseGitHub”

“MyPOdoesn'tattendplanningmeetings”

“Wearen’tclearonthemeaningofDone,Done”

WeuseDianaLarsen’sCirclesandSoup frameworktohelpanalyzeresults.Thishelps

Thisisalsoanexcellentonlineretrospectivetool!

www.innovationgames.com/circles-and-soup

Page 23: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

PositivityBias

Apervasivetendencyforpeople[teams],especiallythosewithhighself-esteem,toratepositivetraitsasbeingmoretrueof

themselvesthannegativetraits.

Page 24: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

GoodIdeasorActualExperience• Reviewpropellersandassociatedchatlogstoidentifybiases:• Aspirational:Wecoulddothis…• Prescriptive:Weshould dothis…

• You’rejobistocreateinterpretations ofthedatabasedonyourexperience.

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Page 25: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

LookforthePatterns!

Useavarietyoftoolstohelpyou!Excel,Qlikview…

Page 26: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

EnterpriseOpportunities“TheSoup”

42ScrumTeams(350People)

SpeedBoatRetrospective

TeamsareCooking!

Red==anchorGreen==propeller

VisualAnalysisofResults

Page 27: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

KeepDoingGoodStuff– AddressOppty

Page 28: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

CreateProjectstoAddressImpediments

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Entireprojectlist.

Teamprojects.

Enterpriseprojects.

Page 29: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

SelectingProjects• Managementreviewsourresults.

• Projectsareselectedandengaged.• Someprojectsmaybejust“approved”.• WemayplayadditionalInnovationGames®suchasBuyaFeaturetohelpintheselectionoftheprojects.

• ImplementprojectsusingScrum(createProductBacklogItems,coordinatemultipleteamsthrough“syncsprints”,etc.).

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Page 30: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

SharingResults• Resultsaresharedwiththeteammembers.

• Thismaybethrough• SeniorLeaders• ScrumMasters

• Wewanttheparticipantstoknowthey’vebeenheardandthatwe’llbeactingontheresults.

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Page 31: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

TimeEstimates

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Planning/GoalSetting2-3weeks

GamePlay1 week

Post-Processing2-3weeks

Projects?1- 5months

Page 32: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Bonus?Innovation!

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Page 33: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

CurveJump

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CurveJumpisaframeworkthathelpsteamsidentifyevolutionary,newandradicaltechnologies.

Page 34: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Summary

Page 35: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

Wantmoreinformationonretrospectives?• http://www.innovationgames.com/2014/06/how-to-run-huge-retrospectives/• https://www.scrumalliance.org/community/articles/2013/december/retrospective-the-fun-way• https://www.scrumalliance.org/community/articles/2015/november/big-picture-retrospectives

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Page 36: Hohmann Luke SGCAL Enterprise Retrospectives€¦ · Enterprise Retrospectives Luke Hohmann Founder & CEO, Conteneo 1 ... retrospective technique in which teams collaboratively identify

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LukeHohmannFounder&CEO,Conteneo,Inc.

1296KiferRd.,Suite601Sunnyvale,CA94086mobile:(408)[email protected]