the world is round: how to meet the challenges of the new world of information

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Nick Inglis, CIP, IGP

1859 – 1 Store •  A&P starts in a

warehouse selling bulk tea via mail & storefront

1863 – 5 Stores 1878 – 70 Stores •  A&P begins to spread

through low cost sales and groundbreaking marketing

1900 – 400 Stores

1915 – 1600 Stores 1930 – 16,000 Stores! •  The first company in the

US to reach $1Billion in sales.

1950 – 4500 Stores •  The sky is falling

1970 – 4000 Stores

1980 – 2000 Stores 1990 – 1000 Stores 2000 – 600 Stores 2010 – Bankruptcy •  Just over 300 stores

trends.

Undeniably, yes.

As  we  were  approaching  capacity  in  this  model,  we  were  bailed  out…  

The File Room Method

Look at all information

Identify what needs to be

retained

The Delegate Method

Everyone looks at their

information

Identify what needs to be

retained

The Keep It All Method

Don’t identify what needs to

be retained

Keep everything, indefinitely

Records Categorization

Method

Leverage classification for

records identification

Automatically identify what is

a Record

Advanced Computing Methods

Software looks at all

information

Software identifies what is a record or what

needs to be retained

Not  feasible   Not  working   Too  much  risk   Maybe   Maybe  

The File Room Method

Look at all information

Identify what needs to be

retained

The Delegate Method

Everyone looks at their

information

Identify what needs to be

retained

The Keep It All Method

Don’t identify what needs to

be retained

Keep everything, indefinitely

The Categorizing

Method

Leverage a taxonomy for

records identification

Automatically identify what needs to be

retained

Advanced Computing

Software looks at all

information

Software identifies what needs to be

retained

Information Categorization

Method

Leverage classification for

retention identification

Automatically identify what needs to be

retained

Maybe  

The File Room Method

The Delegate Method

The Keep It All Method

Uploaded To Marketing Library Metadata Added: “Contract”

What Is It? It’s A Record �(Contracts Retention Bucket)

Uploaded To Marketing Library Metadata Added: “Contract”

What Is It? A Marketing Contract.

Which Method Will You Choose?

Advanced Computing

Records Categorization

Information Categorization

All Information

Group A

Sub-group A1

Sub-group A2

Group B

Sub-group B1

Sub-group B2

Group C Sub-group C1

All Information

Group A

Sub-group A1

Sub-group A2

Group B

Sub-group B1

Sub-group B2

Group C Sub-group C1

The File Room Method

Look at all information

Identify what needs to be

retained

The Delegate Method

Everyone looks at their

information

Identify what needs to be

retained

The Keep It All Method

Don’t identify what needs to

be retained

Keep everything, indefinitely

Records Categorization

Method

Leverage classification for

records identification

Automatically identify what is

a Record

Advanced Computing Methods

Software looks at all

information

Software identifies what is a record or what

needs to be retained

Not  feasible   Not  working   Too  much  risk   Maybe   Maybe  

The File Room Method

Look at all information

Identify what needs to be

retained

The Delegate Method

Everyone looks at their

information

Identify what needs to be

retained

The Keep It All Method

Don’t identify what needs to

be retained

Keep everything, indefinitely

The Categorizing

Method

Leverage a taxonomy for

records identification

Automatically identify what needs to be

retained

Advanced Computing

Software looks at all

information

Software identifies what needs to be

retained

Information Categorization

Method

Leverage classification for

retention identification

Automatically identify what needs to be

retained

Maybe  

The File Room Method

The Delegate Method

The Keep It All Method

What Does The Future Records Manager Look Like?

Nick Inglis, CIP, IGP