the theory of a firm consists
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1. Knowledge of the Firm, Combinative Capabilities, and the Replication of TechnologyBruce Kogut and Udo Zander Organization Science , Vol. 3, No. 3, Focused Issue:
Management of Technology (Aug., 1992), pp. 383-397
2. Gupta,Anil K. (04/2000). "Knowledge flows within multinational corporations. Strategicmanagement journal(0143-2095), 21 (4), p. 473.
We have studied various theories of the firm, and also have understood the factors that help a
firm attain sustainable competitive advantage. According to the resource based view of the firm,
VRIN resources helps firms attain sustainable competitive advantage and hence achieve higher
level of performance (Barney, 1991). Later the Dynamic capability of the firm added to the RBV
by explaining that a firm can attain competitive advantage not just by having VRIN resources but
by its ability to integrate, built and reconfigure these resources to address rapidly changing
environment. Now this article Knowledge of the firm, Combinative Capabilities, AndReplication of Technology states that a firm can attain competitive advantage by its ability to
generate new knowledge by the process of integrating or transferring information within the firm
that will help the firm to innovate, thus attaining a competitive advantage and hence leading to
higher performance.
According to this article knowledge is not limited to individual, and if this was the case then in
order for the firm to change it just had to hire new workers. But as firms cannot change its skill
by hiring new workers, so the knowledge is embedded in the organizations principle andculture. By understanding how firms can create knowledge they can innovate themselves into
new areas and will be able to perform better than the other organization. This article helps us
understand why firms exist and also the effect of knowledge on the boundaries of the firm.
Fig.1
Existence of thefirm
Effects of knowledge
on the boundaries of
the firm
Effects of knowledge
on Firms
performance
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The theory of the firm consists of a number of economic theories that describe why firms exist?
The question, why firms exist? hasbeen answered by transaction cost theory (Coase, 1937;
Williamson, 1975, 1985). The traditional explanation for the existence of the firm has been that
they help to keep in check the transaction costs arising from an exchange. According to
Williamson firms exist because they use price mechanism more efficiently than markets to
discover relevant information and to negotiate contracts. In contrast this article argues that firms
exist because of their ability to transfer and exploit knowledge more effectively and efficiently in
the intra-corporate context than through external market mechanisms.
This article gives a different view to the Transac tion cost theorys explanation of the firm
boundaries. According to TCA firms decide to internalize those activities that have higher
transaction costs if performed by the market. But according to Knowledge based theory firms
invest in those activities that correspond to a combination of current capabilities and expectations
regarding future opportunities.
Literature Review
The knowledge of the firm helps us understand how firms create new knowledge. The secret
ingredient for a successful firm is to be able to create new knowledge by rebundling its current
capabilities. But as it is not easy to acquire new ways of creating knowledge, firms can solve this
problem by creating social relationships within the firm that helps create new knowledge by the
transfer of information and know - hows. According to this paper opportunism is not the way to
explain why information is transferred within a firm, but firms exits because they are social
communities structured by organizing principles and are competent in transferring knowledge
within the firm.
Knowledge can be classified into two types:
Information: information refers to knowledge which can be transmitted without loss of integrityonce the syntactical rules required for deciphering it are known. Knowledge as information
implies knowing what something means. Information refers to a declarative type of knowledge
(e.g., monthly, financial results, data acquired by grocery store).
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Know-how: Know-how refers to the accumulated practical skill or expertise that allows one to
do something smoothly and efficiently. It must be learned and acquired. Knowledge as know-
how implies knowing how to do something. Know-how is a kind of procedural type of
knowledge (e.g., product designs, distribution knowhow, etc.)
As knowledge is not easily transmitted and replicated. This difficulty in transfer and imitation of
information can be analyzed in two dimensions: codifiability and complexity. Codifiability refers
to the ability of the firm to structure knowledge into a set of identifiable rules and relationships
that can be easily communicated. Complexity can be defined as the number of operations
required to solve a task. For the knowledge to be transferred effectively and efficiently it has to
be codified into simple terms and should be easily deciphered by the recipient.
Knowledge exists at the personal level, group level and organization level. According to Katz
and Kahn personal knowledge can be transmitted within close knot group by shared coding
schemes and a common language. Though common language and organizations culture
facilitates knowledge transfer within groups especially when the transfer is horizontal for
example when a same plant identical to the first is built, but it creates problem if technologies
have to be transferred vertically that is when a product is moved from development to
production.
We know that transfer of knowledge is the key ingredient for innovation and a firms rate of
growth is determined by the speed of replication of knowledge. Now, for the firm to facilitate
transfer of knowledge it has to encourage codification of knowledge and that in turn increases
the risk of imitation, which is the paradox of replication.
Combinitive capability: According to Scherer combinative capability refers to the intersection of
the capability of the firm to exploit its knowledge and the unexplored potential of the technology.
It is a local search that generates a condition commonly called path dependence, the tendency
for what a firm is currently doing to persist in the future, since proximate technologies do not
require a change in an organizations recipes of organizing research.
Application of the knowledge theory: According to Gokut and Zander technology is not
transferred within the firm because of opportunism but it is the cost associated with the transfer
of the firm that decides transfer of technology in the firm. Traditional theory claims that
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transaction costs associated with the suppliers lead to decisions to source internally. But
Knowledge of the firm theory argues that an important variable that determines this decision is
the firms capability that is whether the firm or the supplier is more cost efficient in production.
Thus the decision of make and buy is dependent on how good a firm is at doing something, how
good is it at learning specific capabilities.
The above could be summarized using the following diagram.
Thus a firm can innovate by acquiring new knowledge through knowledge transfer, which in turn
will help the firm attain competitive advantage and will lead to higher performance of the firm.
The concept of knowledge of the firm is evident in many industries. Most of the firms, these
days focus on learning from within the organization and try to innovate in the existing field
rather than diverging into the industry. This theory also explains the boundaries of the firm really
well. As we see in most of the industries today, manufacture products that they are expert in
house and purchase the ones which they are not efficient from the market. For example, Chrysler
Combinative
Capabilities
Internal Learning (Transfer
of knowledge with in the
firm)
External Learning (Transfer of
knowledge between the
subsidiaries)
Competitive
Advantage
Increased
Performance
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is an expert in making engines and it can do this work more efficiently with the available
knowledge than done by the market.
Though this article shows some insight on the new ingredient to innovation but fails to explain
how knowledge can be acquired. Moreover if the acquired knowledge is not integrated well with
the current knowledge to achieve something that is relevant to the firm, its of no use. Therefore,
Knowledge is like a double edge sword; it has its own benefits but it adds to cost if not utilized
efficiently.
Knowledge flows within Multinational Corporation
So we know that knowledge flows is one of the most important transaction within the
organization. Many previous researches have emphasized the importance of this transfer but
none of them have empirically investigated the factors that influence such communication. Gupa
and Varadrajans paper knowledge flows within Multinational Corporation empirically
investigates the determinants of intra-MNC knowledge transfer.
Gupta & Govindarajan distinguish two aspects of knowledge flows: the magnitude of
transactions (the extent to which subsidiaries engage in knowledge transfer) and the
directionality of the transactions (whether subsidiaries are the provider or receiver of
knowledge). Combining these two dimensions they examine the knowledge flows in each of the
four domains:
1) Knowledge outflows to peer subsidiaries.2) Knowledge outflows to the parent corporation3) Knowledge inflows from peer subsidiaries4) Knowledge inflows from the parent corporation.
According to Gupta and Varadrajan, knowledge flow is a function of the five factors:
1) Value of the source units knowledge stock: Value of the source units stock ispositively associated with the output of knowledge from the subsidiary. The three
variables that determine the value of the source units knowledge are:
a. Mode of entry: The experiment supported that as the pool of non-duplicativeknowledge would be higher in an acquired firm rather than in a greenfield
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subsidiaries so acquired subsidiaries will engage in greater knowledge outflows to
peer subsidiaries but there was no support for their prediction regarding the
impact of mode of entry on knowledge outflows to parent corporations.
b. Subsidiary Size: The experiment supported that larger subsidiaries will possessgreater amount of non-duplicative knowledge, the greater will be the knowledge
outflows from the subsidiary to peer subsidiary and to the parent corporation.
c. Relative economic level: As all societies want to achieve higher economic level,and if the host country has is economically developed than the home country than
the knowledge outflows will be higher from the subsidiary to the parent
corporation.
2) Motivational disposition of the source unit: The motivational disposition of asubsidiary to share its knowledge with other units will be positively associated with
outflows of knowledge from that subsidiary. The incentive of the subsidiaries manager
determines the motivational disposition of the source unit to transfer knowedge.
Therefore, the greater the extent to which a subsidiary presidents bonus is network-
focused rather than subsidiary-focused, the greater will be the knowledge outflows from
that subsidiary to peer subsidiaries but there was no support for their prediction regarding
the impact of incentive on knowledge outflows to parent corporations.
3) Existence and richness of transmission channels: the existence and richness oftransmission channels linking a subsidiary to other units within the MNC will be
positively associated with outflows of knowledge from that subsidiary. Knowledge
outflows to peer subsidiaries are higher in the case of
a. Subsidiaries that are tightly integrated with the rest of the corporation throughformal mechanisms, the greater will be the knowledge inflows into that subsidiary
from peer subsidiaries and from the parent corporation, and
b. Greater the presidents involved in lateral socialization mechanism, the greater willbe the knowledge outflows from that subsidiary to peer subsidiaries.
4) Motivational disposition of the target unit: the motivational disposition of a subsidiaryto Seek/accept knowledge from other units will be positively associated with inflows of
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knowledge into that subsidiary. Three variables determine the motivational disposition of
the target unit:
a) Incentive focus: The experiment supported that greater the incentive of thepresident(the lead) subsidiary focused rather than network focused the greater
will be the knowledge inflow into the subsidiaries from the parent corporation
but failed to support that subsidiary focused information will also increase the
information from the peer subsidiaries.
b) Relative economic level: Knowledge inflows from the parent corporation arehigher in the case of subsidiaries that are located in countries with a lower
level of economic advancement relative to the country of the parent
corporation.
c) Decentralization: Knowledge inflows from the parent corporation are higherin the case of subsidiaries that are given less decision making autonomy by
corporate headquarters.
5) Absorptive capacity of target unit: the capacity of a subsidiary to absorb incomingknowledge from other units will be positively associated with inflows of knowledge into
that subsidiary.
a. Mode of entry: The experiment supported that knowledge inflows from the parentcorporation are higher in the case of subsidiaries that were set up as greenfield
operations rather than acquired.
b. The greater the proportion of local nationals within the subsidiarys topmanagement team, the less will be the knowledge inflows into that subsidiary
from the parent corporation.
To conclude, the knowledge based theory of the firm helps us understand why firms exists, as
they do better than markets is the sharing and transfer of the knowledge of individuals and
groups within an org. Till now our understanding of the resource based theory helped us identifythe resources required to attain a competitive advantage but through knowledge based theory
helps us appreciate that New learning, such as innovations, are products of a firms combinative
capabilities to generate new applications from existing knowledge.