the sm food retail group - sm investmentssminvestments.com/sites/default/files/reports/smic 1st half...
TRANSCRIPT
8/23/2013
1
THE SM FOOD RETAIL GROUP
8/23/2013
2
Sustaining Shopper Patronage
1. We go where Shoppers are
8/23/2013
3
2. We give what Shoppers want
Basic groceries
Wide range & selection of goods
8/23/2013
4
Organics
Wide range & selection of goods
Meat & poultry
Wide range & selection of goods
8/23/2013
5
“Importeds”
Wide range & selection of goods
Ready‐to‐cook & ready‐to‐eat meals
Wide range & selection of goods
8/23/2013
6
Household & apparel
Wide range & selection of goods
Foodservice & institutionals
Wide range & selection of goods
8/23/2013
7
Fresh produce & seafood
Wide range & selection of goods
“SM Bonus” branded items
Wide range & selection of goods
8/23/2013
8
Specialty & exclusive items
Wide range & selection of goods
Pleasant Surroundings
8/23/2013
9
8/23/2013
10
Relevant promotions
8/23/2013
11
Highly effectiveShopper Loyalty Program:
The SMAdvantage Card
“One‐stop‐shop” Services
‐ Bills Payment‐ ForEx‐ Remittances
8/23/2013
12
Watsons
Full‐Service Banking
Chinabank Savings Mini‐branches
8/23/2013
13
3. Consistency, reliability & innovation
New Selling‐Area initiatives
8/23/2013
14
Food Safety: Spit Guards & Sneeze Guards
Food safety initiatives ‐ humidifiers
8/23/2013
15
Tech‐enabled internal processes
SAPFRG PortalFRSPOS
SM has the talent(s) for service
8/23/2013
16
One of the largest employers
Sincere concern for shoppers
8/23/2013
17
Training & employee development
4. AN ACTIVE MEMBER OF THE COMMUNITY
8/23/2013
18
Positive Impact on the Community
Store Employees ‐70% locally recruited
Among the largest taxpayers
Platform for local entrepreneurs
Uplifts local standards of living
Makes local markets more competitive
Relief Operations
8/23/2013
19
Relief Operations
Over 2 Million collected in 20122013 Baryanihan to help public schools
8/23/2013
20
Caritas Manila gives the SM Food Group their Testament of Appreciation for helping them in their cause
Green Campaign16 Million Greenbags Used32 Million SM Advantage Points Awarded48 Million Plastic Bags Saved
8/23/2013
21
Join the M.O.B. is ZBO for Businesses 2013’s Champion for Recycling and overall Candidate Master
Grow a Million Trees
8/23/2013
22
5. STRENGTHENING SYNERGIES & FORGING PARTNERSHIPS
8/23/2013
23
8/23/2013
24
8/23/2013
25
8/23/2013
26
8/23/2013
27
DMCI
8/23/2013
28
8/23/2013
29
Thank you