the program for difficult negotiations
TRANSCRIPT
THE PROGRAM
FOR DIFFICULT NEGOTIATIONS
PROGRAM
YOUNG PROFESSIONAL NEGOTIATOR®
Page 5
QUALIFIED NEGOTIATOR®
Page 6
PROFESSIONAL NEGOTIATOR®
Page 10
ADVANCED NEGOTIATOR®
Page 11
INTERNAL NEGOTIATION EXPERT
Page 17
CHIEF NEGOTIATION OFFICER®
Page 18
CONFERENCES
Page 21
= virtual
SCHRANNER AG | 2
CEO MESSAGE
You lead 95% of your negotiations very well.
This program focuses on the remaining 5% of negotiations.
Your negotiation partner confronts you with unrealistic
demands and does not allow any cooperation. Or your partner
plays for time and is not interested in an agreement. The
negotiation becomes emotional, you get angry, and you make
mistakes.
By participating in our workshops, you avoid these mistakes.
You will lead even the most difficult negotiations to success.
We have developed specific workshops for all management
levels. We offer the YOUNG PROFESSIONAL NEGOTIATOR®
for Generation Z and the QUALIFIED NEGOTIATOR® for front
line negotiators.
Experienced managers and executives should participate in
the ADVANCED NEGOTIATOR® program.
Looking forward to seeing you in one of our workshops.
MATTHIAS SCHRANNER
Watch my story
PROGRAMS FOR ALL MANAGEMENT LEVELS
ONLINE COURSE:
“Learn anywhere at any time –
at your own pace“
WEBINAR:
Live workshop with your instructor
HYBRID COURSE:
Onsite plus online
ONSITE:
Classroom led trainings
ONLINE COURSE
BASICS FOR
GENERATION Z
ONLINE COURSE
THE 25 WINNING
NEGOTIATION TACTICS
ONSITE & WEBINAR
QUALIFIED NEGOTIATOR®
ONLINE COURSE
PROFESSIONAL NEGOTIATOR®
ONSITE & WEBINAR
INTERNAL NEGOTIATION
EXPERT
ONSITE & WEBINAR
& HYBRID
ADVANCED
NEGOTIATOR®
ONSITE & WEBINAR
CHIEF NEGOTIATION
OFFICER®
SCHRANNER AG | 4
YOUNG PROFESSIONAL NEGOTIATOR®
An intensive online course for Generation Z with 7 lessons,
a workbook and certificate
The Young Professional Negotiator® is specifically tailored for the needs of
Generation Z. Using the SCHRANNER CONCEPT®, participants will learn the
perfect preparation, how to play to win, the way to start the negotiation
professionally as well as dealing with stumbling blocks along the way. With
dynamic explanatory videos, quizzes and a workbook, the Young Professional
Negotiator® is ideal for on-boarding programs at your company.
Watch the introduction Video
More information
SCHRANNER AG | 5
PROGRAMS
9Lessons
1Workbook
1Certificate
QUALIFIED NEGOTIATOR®
The onsite program for all managers to negotiate at the front line
You will be prepared for the role of the
Negotiator according to the FBI-Model. You
avoid mistakes and lead the negotiation in
the «driver seat».
YOU WILL LEARN
> The right preparation
> To set an agenda
> To manage verbal assaults
> To responde to irrational demands
> To negotiate with confidence from
beginning to end
DATES / LOCATIONS:
For available dates, please visit us online at
www.schranner.com
DURATION
> 2 classroom led training days
> Individual preparation and follow-up
INVESTMENT
2,500 CHF/EUR/USD
(plus applicable value added tax)
INCLUDED ARE:
> Individual preparation
> 2 classroom led training days
> Handouts, documentation and tests
> Final exam, including fees
> Certification and LinkedIn Badge
> Negotiation Club membership
SCHRANNER AG | 6
PROGRAMS
LEARNING MODEL
Your Path to Become a
Qualified Negotiator®
The qualification consists of
blended learning and is delivered
over two closely aligned classroom
led sessions. The contents are
delivered interactively through
presentations, group exercises,
reality-based role play, and state-of-
the-art technologies to ensure
learning before, during, and after
your Qualified Negotiator® course.
Access our course documentation,
resources and tests at any time.
QUALIFIED
NEGOTIATOR®
7 Reasons
1 You negotiate
with confidence
in any situation
2 You will be equipped
to manage a tough
negotiation
3 Use of state-of-the-art
technology
4 Instructors with
practical experience
5 Networking with
participants from
various industries
6 Negotiation Club
membership
7 Certification and
LinkedIn Badge
Available in:GERMAN
ENGLISH
FRENCH
MANDARIN
RUSSIAN
DUTCH
POLISH
QUALIFIED NEGOTIATOR® WEBINAR
You will be prepared for the role of the
Negotiator according to the FBI-Model. You
avoid mistakes and lead the negotiation in
the «driver seat».
You build the foundation for a strong
negotiating team in the digital age.
YOU WILL LEARN
> The right preparation
> To set an agenda
> To manage verbal assaults
> To responde to irrational demands
> To negotiate with confidence from
beginning to end
DURATION
> 4 weeks in total length
> 3 online tutor led sessions (each 3 hours)
> Individual exercises
> Virtual Negotiation Classroom
> Individual preparation and follow-up
INVESTMENT
2,000 CHF/EUR/USD
(plus applicable value added tax)
INCLUDED ARE:
> Individual preparation
> Participation in 3 online sessions (live)
> Handouts, documentation and tests
> Final exam and examination fees
> Certificate and LinkedIn Badge
> Negotiation Club membership
DATES
For available dates, please visit us online at
www.schranner.com
SCHRANNER AG | 7
The online program for all managers to negotiate at the front line
PROGRAMS
OUR NEW WEBINAR
WORKSHOP
LEARNING MODEL
LENGTH
Four weeks
DELIVERY
Online
CERTIFICATION
Final exam
PROGRAM STRUCTURE
TOUCHPOINTS
Virtual and personal
REAL
BUSINESS CASES
INTERACTIVE SMALL
GROUP SIZE
QUALIFIED
NEGOTIATOR®
7 Reasons1 Flexibility of time
2 Use of state-of-the-art
technology
3 Small group size and
high interaction
4 Instructors with
practical experience
5 Networking with
participants from
various industries
6 Negotiation Club
membership
7 Certification and
LinkedIn Badge
QUALIFIED NEGOTIATOR® PLUSExtra module to lead from the “driver seat”
After successful completion of the Qualified
Negotiator®, you will have the necessary skills
to prepare for difficult negotiations, employ
the most important tactics, and to confidently
manage verbal assaults.
YOU WILL LEARN
> To remain in control of a negotiation,
> To lead from the “driver seat”
> To apply tactics in realistic role play
> To coordinate Commander and Negotiator
> To brief and de-brief the negotiation team
DURATION
> 1 classroom led training day
INVESTMENT
1,200 CHF/EUR/USD
(plus applicable value added tax)
INCLUDED ARE:
> Individual preparation
> Participation in 1 classroom led training day
> Handouts, documentation and tests
> Negotiation Club membership
DATES/LOCATIONS
For available dates, please visit us online at
www.schranner.com
SCHRANNER AG | 8
PROGRAMS
“QUALIFIED NEGOTIATOR® PLUS
is an extra module that
helps you to direct the focus on
the application of tactics
and on a stable discourse from
the ‘driver seat’.”
ANDREAS GOSSEN
SENIOR VICE PRESIDENT
QUALIFIED NEGOTIATOR® INHOUSECustomized programs and content, designed to meet your company objectives
1. Analysis
The analysis phase allows us to gain a solid
understanding of your company’s goals,
structures, culture, as well as the
negotiation strategies and tactics you have
used so far.
2. Specification
Together with you we will define the
contents and goals of the program.
3. Design
In collaboration with you we will develop a
customized negotiation strategy for your
company, which can be implemented
directly across departments.
4. Implementation
The implementation is conducted in an
interactive mode; realistic role play,
personal coaching for the participants, as
well as the most advanced learning
methods ensure maximum gain of insights.
5. Virtual Negotiation Classroom
Sustainable success in difficult negotiations
is ensured by consistent support with our
Virtual Negotiation Classroom.
SCHRANNER AG | 9
PROGRAMS
EXAMPLE STRUCTURES QUALIFIED NEGOTIATOR® INHOUSE
SPECIFICATIONCustomization for organizations on multiple levels
BY CONTENT
– Function and
industry
– Customer cases
100+Company-specific
programs per year
125+Companies with
tailored programs
>7Languages
for worldwide delivery
MODULE 01
Day 01
The negotiation
process
Day 2
Team setup
based
on FBI-Model
Day 3
Role plays
with
video analysis
Important
tactics
Agreement &
Disagreement
Certification
MODULE 02
Negotiation Skill
Profile Test
Virtual
Negotiation
Classroom
Personal
Coaching
Presentation
Decision Maker
USE OF TEACHING
METHODS
– 360° Assessment
– Videosimulation,
role play
– E-Learning
PARTICIPANT
STRUCTURE
– Management
levels
– Commander &
Negotiator
CULTURE
– Experts for different
negotiation cultures
– Culture-specific
processes
PROFESSIONAL NEGOTIATOR®
An exclusive and intensive online course with certificate
for experienced managers
You lead the most difficult negotiations to a successful outcome using the SCHRANNER CONCEPT®. You use law enforcement and FBI techniques to establish the correct team setup, involve decision makers and actively encourage conflicts. You develop the mindset you need to succeed, lead strategically and tactically – never again intuitively.
Watch the trailer
INVESTMENT980 CHF/EUR/USD(plus applicable value added tax)
Please visit us online www.schranner-concept.com
SCHRANNER AG | 10
PROGRAMS
10Lessons
10Workbooks
1virtual Q&A
1Certificate
ADVANCED NEGOTIATOR®
The onsite program for experienced leaders and managers
The Advanced Negotiator® certification gives
you the ability to control the negotiation process
from start to finish.
There are 4 elements to this program. You will
be prepared for the role of the Commander and
Decision Maker based on the FBI-Model.
YOU WILL LEARN
> To control the most difficult situations
> To analyze yourself & negotiating partner
> To create a dead-end deliberately
> To define a successful strategy
> To negotiate tactically and consistently
CONTENT
The Schranner Concept®
> Element 1: The 7 Principles
> Element 2: Strategy & Tactics
> Element 3: Costly Mistakes
> Element 4: Certification
DURATION
> Individual preparation
> 6 days classroom led trainings
> 1 day certification
> 3 days “Refresher Workshop”
INVESTMENT
12,000 CHF/EUR/USD
(plus applicable value added tax)
INCLUDED
> Participation in 3 classroom led trainings
> Negotiation Skills Profile Test
> MBTI Test
> Individual support before, between,
and after the classroom led trainings
> Final examination, including fees
> Certificate and LinkedIn Badge
> Negotiation Club membership
> 3 days «Refresher Workshop»
SCHRANNER AG | 11
PROGRAMS
LEARNING MODEL
The certified Advanced Negotiator® consists of four
modules that build on one another. Before attending the
first module, you will take an online test to analyze your
negotiation profile. This profile forms the basis for your
professional development for difficult negotiations. This
guideline will provide you with a solid starting point for
your learning goals.
In-between the individual workshops you will undergo a
variety of assessments to analyze your strengths and
areas for improvement. Based on your results, we will
develop your individual negotiation guidelines and specify
it during the classroom phase.
7 REASONS
1 Clear focus: Difficult negotiations
2 Learn with experienced managers
3 Use of state-of-the-art technology
4 Learn «The Schranner Concept®»
5 Instructor Element 1&3: Matthias Schranner
6 Virtual Negotiation Classroom
7 Negotiation Club membership
Element 1
In “Schranner Concept® —
The 7 Principles”, Matthias
Schranner describes
negotiation techniques
that have proven successful
and that you will be able to
implement immediately in
your business dealings. Many
practical examples illustrate
the appropriate
approaches for purchasing,
sales, price, and contract
negotiations, with particular
focus on difficult situations.
INSTRUCTOR
Matthias Schranner
CONTENT
PREPARATION
> Defining your goals in difficult negotiations
> Stop negotiating with yourself
> Enjoying conflict
CREATING CONFLICT
> Tactics such as “putting the fish on the table”
> Professional entry into negotiations
> Enduring conflict
WINDOW OF OPPORTUNITY
> When to cooperate/resist
> The two avenues for collaboration
> How to negotiate with an uncooperative partner
OPTIONS INSTEAD OF SOLUTIONS
> The danger of offering solutions
> Warning instead of threats
> How to get out of a deadlock
SCHRANNER AG | 12
Schranner Concept® —The 7 Principles
PROGRAMS / ADVANCED NEGOTIATOR®
WHO SHOULD ATTEND?
Managers responsible for high-stakes negotiations
LANGUAGES
Zurich: English/German, Munich: German,
Vienna: German, New York City: English
INVESTMENT WHEN BOOKED INDIVIDUALLY
3,000 CHF/EUR/USD (plus applicable value added tax)
DATES/LOCATIONS:
For available dates and locations, please visit us online at
www.schranner.comYou will receive a copy of the book “Negotiations on the Edge”
“The business world needs Negotiation Experts
like Matthias Schranner, who not only
understands the cultural differences, but is also
experienced in real difficult negotiations.”
CEIBS (CHINA EUROPE INTERNATIONAL
BUSINESS SCHOOL) BUSINESS REVIEW
“The negotiation tactics I learned from
this program will guide and help me in
my future negotiations.”
KIO WANG, HILTI PROCUREMENT
“Matthias Schranner advises managers, policy-
makers, and the UN.”
DER SPIEGEL
Element 2
This workshop will allow you to deepen your
knowledge from “Element 1—The 7 Principles”
and to combine it with your own case studies.
In this workshop, we will discuss and analyze
real-life negotiation cases.
WHO SHOULD ATTEND?
Participants must have attended Element 1
and it is required that you prepare a difficult
negotiation case.
We would like to underline that you agree to
abide by our confidentiality rules before you
come to the seminar and will not disclose to
third parties any content discussed during the
course of the training.
INSTRUCTOR
Dr. Klaus Lassert
CONTENT
POWER
> Power and powerlessness
> The shop view
> Using power deliberately
RELATIONSHIPS
> How resilient are your relationships with the
opposing party?
> Maintaining short-term and long-term
relationships
> How to build relationships strategically
LEADERSHIP
> Negotiation tactics for difficult situations
> Conducting a negotiation in a team
> Managing aggression
SCHRANNER AG | 13
PROGRAMS / ADVANCED NEGOTIATOR®
BRIEFING AND DE-BRIEFING
> Your personal strengths and weaknesses
profile
> Customized advice for your negotiation
> Your development plan to become
a professional negotiator
LANGUAGES
Zurich: English/German, Munich: German,
Vienna: German
INVESTMENT WHEN BOOKED INDIVIDUALLY
3,000 CHF/EUR/USD
(plus applicable value added tax)
DATES/LOCATIONS:
For available dates and locations, please visit
us online at www.schranner.com
You will receive a copy of the book “The Negotiator”
Schranner Concept® — Strategy & Tactics
Element 3
In this workshop you will look at the Schranner
Concept® in depth to gain insights into how
negotiation processes are controlled.
OBJECTIVE
You will learn how to avoid the costliest
mistakes in difficult negotiations and how to
lead the most difficult negotiations to success.
WHO SHOULD ATTEND?
Participants must have attended Element 2.
INSTRUCTOR
Matthias Schranner
LANGUAGES
Zurich: English/German, Munich: German,
Vienna: German
CONTENT
THE “WIN-WIN” AGREEMENT AS THE
PRIMARY GOAL
> What really counts
> On victory and defeat
> The end of win-win
PREPARING CONTENT WELL IS ESSENTIAL
> Why over preparing will lead to defeat
> Introducing unrealistic demands
> Rhythm of Negotiation
OUR COMPANY IS PREPARED FOR
ESCALATION
> Team setup according to FBI rules
> When will the boss intervene?
> Information embargo during crises
WE MUST CREATE CLARITY EARLY ON
> The dangers of early commitments
> Saving and losing face
> Window of opportunity
SCHRANNER AG | 14
PROGRAMS / ADVANCED NEGOTIATOR®
WE HAVE THE POWER / WE ARE POWERLESS> Negotiating in the “driver seat”> Analyzing negotiating power> How to use your power
NEGOTIATING IS AN INTUITIVE MATTER> Pragmatism vs. principles> The most important tactics> When intuition leads to failure
AVOIDING DEADLOCK> Consistency vs. toughness> Single point of contact> Breaking off and resuming negotiations
INVESTMENT WHEN BOOKED INDIVIDUALLY3,000 CHF/EUR/USD(plus applicable value added tax)
DATES/LOCATIONS:For available dates and locations, please visit us online at www.schranner.com
You will receive a copy of the book “Costly Mistakes”
Schranner Concept® — Costly Mistakes
Element 4
You will complete the Advanced Negotiator®
with an examination and subsequent
certification.
The final Advanced Negotiator® exam will be
taken online on our E-Learning portal.
WHO SHOULD ATTEND?
Participants must have attended Element 1-3.
INVESTMENT WHEN BOOKED INDIVIDUALLY
3,000 CHF/EUR/USD
(plus applicable value added tax)
INCLUDED
> Final examination, including fees
> Certificate and LinkedIn Badge
> Negotiation Club membership
> 3 days «Refresher Workshop»
> Support in the “Virtual Negotiation Classroom”
> Invitation to exclusive events per year
DATES/LOCATIONS:
For available dates, please visit us online at
www.schranner.com
SCHRANNER AG | 15
PROGRAMS / ADVANCED NEGOTIATOR®
Schranner Concept® — Certification
ADVANCED NEGOTIATOR®
The implementation of the
individual elements takes place
in an interactive manner. Your
personal E-Learning access is
your constant companion
during the certification. You
have access to all relevant
information at all times and are
in direct contact with our
institute. Together, we ensure
that the knowledge imparted
can be successfully applied
immediately in your own
negotiations. You will benefit
from the latest results of our
research activities and support
in difficult negotiation cases.
The elements are offered in
Zurich, Munich, Vienna and
New York City.
SCHRANNER AG | 16
PROGRAMS
Element 1 Element 2 Element 3 Element 4 Club
Strategy & Tactics Certificate
Onsite or Online Onsite or Online Virtual Onsite or OnlineOnsite or Online
All contents build on each other, with a „learning guide“ to check your progress
The 7 Principles
> You will learn the key
principles of
negotiation. You control
yourself, your team and
the other side
> Interactive with many
excercises
Costly Mistakes
> You will learn the
costly mistakes and
how to avoid them
> Interactive with the
development of a
“Negotiation
Playbook”
With the certificate you
become a member of
the “Negotiation Club”
and are invited to
exclusive events
> You will review all the
important principles
and share your
experiences with other
participants
> After passing the final
exam, you will receive
your Advanced
Negotiator® certificate
> The psychology of
negotiation
> Analysis and
discussion of own
negotiation cases
> Interactive with NSP
and MBTI test
Schranner Concept — Learning Guide Overview
INTERNAL NEGOTIATION EXPERT
NEGOTIATION EXCELLENCE
Most companies are not prepared for difficult negotiations.
There is no standard approach and no internal escalation
process.
Together with your company we lead the programs with
the implementation of a strategy. All managers involved
need a clear definition of their respective responsibilities.
We have designed special programs for the different roles.
A company-wide strategy is defined and implemented with
the top management.
When all forces are combined, a stable and implementable
negotiation process is created.
Workshops for Decision
Maker, Experts,
Negotiator and
Commander
Implementation of a
company-wide strategy
NEGOTIATION
EXCELLENCE+ =
SCHRANNER AG | 17
IMPLEMENTATION OF AN INTERNAL NEGOTIATION EXPERT TO
REACH “NEGOTIATION EXCELLENCE”
CHIEF NEGOTIATION OFFICER – CNO®
A CNO® is responsible for two important areas:
1. Negotiation Office
Difficult negotiations are presented and discussed at the
CNO® office. It is ensured that every difficult negotiation
is conducted within the company-wide strategies.
2. Train The Trainer
A CNO® trains employees to conduct difficult
negotiations.
BENEFITS
• Protect your investment
• Global negotiation strategy
• Minimizing risk
• Avoiding mistakes
• Internal support
= PROFESSIONAL NEGOTIATION PROCESS
Assessment
Center
Certification
Implementation
ProcessExecutive
Presence
SCHRANNER AG | 18
THE FINAL STEP TO BECOME A PROFESSIONAL NEGOTIATION ORGANIZATION
BECOME A CLUB MEMBER!
YOU ARE ELIGIBLE TO JOIN OUR NEGOTIATION CLUB AFTER SUCCESSFULLY
COMPLETING ONE OF OUR CERTIFIED PROGRAMS. BEING PART OF THIS UNIQUE
NEGOTIATION COMMUNITY GIVES YOU ACCESS TO EXCLUSIVE EVENTS AND ENABLES
YOU TO EXCHANGE VALUABLE KNOWLEGDE WITH OTHER CLUB MEMBERS. SHARING IS
ON THE INCREASE, SO LET’S LEARN MORE FROM EACH OTHER.
Negotiation Insights
You have access to the latest topics, research results, podcasts, interviews and much, much
more.
3-Day Refresher over 3 Years
We firmly believe that you should continue to develop your negotiating skills into the
future. In addition to meeting and sharing information with alumni of other programs,
these “refresher days” are designed to keep you up to date on the latest developments
within the digital and global environments.
Exclusive Events
We organize exclusive-access events for our community, which means we can discuss
the latest challenges of negotiation management with you in a more intimate setting.
The Chatham House Rule applies, there’s no press and what’s said in the room, stays
in the room.
Virtual Negotiation Classroom
To ensure a deeper understanding of the learned content, our regular online classrooms
offer you the opportunity to ask us any questions you like about negotiation management.
We invite all former alumni of our certification programs to exclusive
events. For example, we recently joined BMW’s R&D Department to
discuss the internal negotiations surrounding the development of the new
BMW 8 Series.
WELCOME TO THE CLUB
SCHRANNER AG | 19
SCHRANNER AG | 20
THE WORLD`S LEADING FORUM FOR
NEGOTIATIONS
NEGOTIATION CONFERENCE VIDEO
SCHRANNER AG | 21
THE CONFERENCE
FOR WOMEN
KEYNOTE SPEAKERS
MARIE LANGReigning world champion in kickboxing.
ANNE-MARIE FLAMMERSFELDUltra runner and extreme athlete. She is the first woman in the world to win the “Racing The Planet” 4 Deserts Series.
HELGA HENGGEwas the first German woman to successfully summit Mount Everest and was the first German woman to have conquered the Seven Summits.
ANNETT FLEISCHERSuccessful actress with numerous nominations, among others for the German Television Award.
NICOLE SCHINDELAR“Junkyard Princess of Germany” and a star on Instagram.
SCHRANNER AG | 22
NEW YORK CITY LONDON FRANKFURT MUNICH
ZURICH ST. MORITZ VIENNA DUBAI
HONG KONG SHANGHAI SINGAPORE
TOP LOCATIONS FOR OUR WORKSHOPS
PEKING
SCHRANNER AG | 23
MAKING THE DIFFERENCE
SCHRANNER AG | 24
1 WHEN NEGOTIATIONS GET TOUGH
We assume that our customers know how to lead 95% of their
negotiations to success. Our Institute focuses on the remaining five
percent—difficult negotiations where reason will not lead to
success. We support our clients before, during and after the most
difficult negotiations. Our programs, conferences and workshops
offer tailored content for all management levels, and certificates
document the successful completion of our programs. We have
developed the CNO – Chief Negotiation Officer® to help your
company implement proven negotiation strategies. This will not only
train individual managers but enable the entire company to apply
the same negotiation strategy. Implementing a streamlined
negotiation strategy across the organization provides safety and
continuity in difficult situations.
2 FACULTY
Our expert network offers all the competencies needed to cover
the entire negotiation process—we have an expert for every
situation, no matter how difficult. By its very nature, this unique
global network is tuned to help us navigate intercultural differences.
3 CERTIFIED PROGRAMS
With our Young Professional Negotiator®, Qualified Negotiator®,
Professional Negotiator®, Advanced Negotiator®, and Chief
Negotiation Officer® courses, we offer tailored modules for all levels
of management.
4 SUSTAINABILITY
Especially in difficult situations a company needs a clear process.
The negotiation strategy that we implement provides clear
guidelines, meaning that all managers involved know exactly what
needs to be done. This ensures that certain behaviors become
embedded and can be recalled at any point in the future.
5 GLOBAL MINDSET
Our customers face global challenges. We maintain an
international focus in our expert network and our programs to
ensure that we can offer expertise on inter-cultural particularities.
We offer our programs up to seven languages.
6 STATE-OF-THE-ART TECHNOLOGY
Our certified programs will provide you with access to our E-
Learning portal so you can review the program contents. Through
our social media channels, we provide you with a continuous
learning experience.
7 FOCUS
We focus on leading difficult negotiations without resorting to tricks,
manipulation or tactics like “good cop—bad cop”. Our only focus is
to develop you into a professional negotiator.
BECOME A
PROFESSIONAL
NEGOTIATOR
Herolinda Osmanaj
Program Director
SCHEDULE A CALL
T: +41 44 515 46 16
The contents listed in this concept are the intellectual property of SCHRANNER NEGOTIATION INSTITUTE and are subject
to applicable copyright laws. The transfer of these concepts or parts thereof to third parties is only permitted with the
express written permission of SCHRANNER NEGOTIATION INSTITUTE.
Amira Martens
Program Director
SCHRANNER AG | 25
The contents listed in this concept are the intellectual property of SCHRANNER NEGOTIATION INSTITUTE and are subject to applicable copyright laws.
The transfer of these concepts or parts thereof to third parties is only permitted with the express written permission of SCHRANNER NEGOTIATION INSTITUTE.
CONTACT US
Schranner AG
Negotiation Institute
Limmatstrasse 260
CH-8005 Zurich
Phone +41 44 515 46 16
Schranner Negotiation LLC
500 7th Avenue, 12th Fl
New York, NY 10018
Phone +41 44 515 46 16
Schranner Negotiation Ltd.
20/F, Leighton Centre,
77 Leighton Rd,
Causeway Bay, Hong Kong
Phone +852 3957 4065
Schranner Negotiation Consultancy
Emaar Boulevard Plaza, Tower 2
Dubai – UAE
Phone +971 50 435 1324
www.schranner.com