the little data book on information and communication technology 2011
TRANSCRIPT
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From World Development Indicators
The Little Data Book onInformation and
CommunicationTechnology
Usage
Quality
Affordability
Trade
Applications
Economic and social context
Structure
Efciency and capacity
Performance
Access
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2011THE LITTLE DATA BOOK
ON INFORMATION ANDCOMMUNICATIONTECHNOLOGY
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Copyright 2011 by the International Bank for
Reconstruction and Development/THE WORLD BANK
1818 H Street, N.W., Washington, D.C. 20433
U.S.A.
All rights reserved
Manufactured in the United States of America
First printing June 2011
ISBN: 978-0-8213-8860-0
eISBN: 978-0-8213-8883-9
DOI: 10.1596/978-0-8213-8860-0
SKU: 18860
The Little Data Book on Information and Communication Technology 2011
is a product of the Development Data Group of the Development
Economics Vice Presidency and the Global Information and
Communication Technologies Department of the World Bank.
Design by Communications Development Incorporated, Washington, D.C.
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iiiThe Little Data Book on Information and Communication Technology 2011
Acknowledgments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Data notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Regional tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
East Asia and Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Europe and Central Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Latin America and the Caribbean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Middle East and North Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
South Asia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sub-Saharan Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Income group tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Low income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Lower middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Upper middle income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Low and middle income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Euro area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
High income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Country tables (in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Contents
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iv 2011 The Little Data Book on Information and Communication Technology
The Little Data Book on Information and Communication Technology 2011 is
the result of close collaboration between the staff of the Development Data
Group of the Development Economics Vice Presidency and the Transport,
Water, and Information Communication Technologies Department of the
World Bank. The Development Data Group team included Azita Amjadi,
David Cieslikowski, Federico Escaler, Buyant Erdene Khaltarkhuu, Alison
Kwong, Jomo Tariku, and William Prince. The Global Information and
Communication Technologies team included Kaoru Kimura, Marta Priftis,
Christine Zhenwei Qiang and Helen Yang. We would also like to acknowledge
the cooperation of the International Telecommunication Union on the use
of its data. The work was carried out under the management of Shaida
Badiee and Philippe Dongier. The book was typeset by Alison Kwong. Staff
from External Affairs oversaw publication and dissemination of the book.
Acknowledgments
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vThe Little Data Book on Information and Communication Technology 2011
PrefaceSince the late 1990s access to information and communication technologies
has seen tremendous growthdriven primarily by the wireless technologies
and liberalization of telecommunications markets. Mobile communications
have evolved from simple voice and text services to diversified innovative
applications and mobile broadband Internet. The number of mobile cellular
subscriptions reached approximately 4.7 billion globally, including people in
remote and rural areas. The number of Internet users has risen constantly
and now tops 1.8 billion people, with the number of broadband connections
more than 470 million in 2009.
The impacts of information and communication technologies cross all
sectors. Research shows that investment in information and communication
technologies is associated with such economic benefits as higher productivity,
lower costs, new economic opportunities, job creation, innovation, and
increased trade and exports. Information and communication technologies
also help provide better services in health and education and strengthen
social cohesion.
The Little Data Book on Information and Communication Technology 2011
charts the progress of this revolution for 213 countries around the world. It
provides comparable statistics on the sector for 2000 and 2009 across a
range of indicators, enabling readers to readily compare countries.
This book includes indicators covering the economic and social context, the
structure of the information and communication technology sector, sector
efficiency and capacity, and sector performance related to access, usage,
quality, affordability, trade, and applications. TheGlossarycontains definitions
of the terms used in the tables.
For more information about these data or other World Bank data publications,
visit our data Web site at data.worldbank.org or the Web site of the Information
and Communication Technologies Department at www.worldbank.org/ict.
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vi 2011 The Little Data Book on Information and Communication Technology
The data in this book are for 2000 and 2009 or the most recent year unless
otherwise noted in the table or the Glossary.
Growth rates are proportional changes from the previous year unless
otherwise noted.
Regional aggregates include data for low- and middle-income
economies only.
Italics indicate data for years or periods other than those
specified.
Symbols used:
.. indicates that data are not available or that aggregates cannot
be calculated because of missing data.
0 or 0.0 indicates zero or small enough that the number would round
to zero at the displayed number of decimal places.
$ indicates current U.S. dollars.
Data are shown for economies with populations greater than 30,000 or for
smaller economies if they are members of the World Bank. The term country
(used interchangeably with economy) does not imply political independence
or official recognition by the World Bank but refers to any economy for which
the authorities report separate social or economic statistics.
Data notes
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1The Little Data Book on Information and Communication Technology 2011
The country composition of regions is based on the World Banks analytical
regions and may differ from common geographic usage.
East Asia and Pacific
American Samoa, Cambodia, China, Fiji, Indonesia, Kiribati, Democratic
Republic of Korea, Lao Peoples Democratic Republic, Malaysia, Marshall
Islands, Federated States of Micronesia, Mongolia, Myanmar, Palau,
Papua New Guinea, Philippines, Samoa, Solomon Islands, Thailand,
Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam
Europe and Central Asia
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria,
Georgia, Kazakhstan, Kosovo, Kyrgyz Republic, Lithuania, Former
Yugoslav Republic of Macedonia, Moldova, Montenegro, Romania,
Russian Federation, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine,
Uzbekistan
Latin America and the Caribbean
Antigua and Barbuda, Argentina, Belize, Bolivia, Brazil, Chile, Colombia,
Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador,
Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico,
Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Uruguay, Repblica Bolivariana
de Venezuela
Middle East and North Africa
Algeria, Djibouti, Arab Republic of Egypt, Islamic Republic of Iran, Iraq,
Jordan, Lebanon, Libya, Morocco, Syrian Arab Republic, Tunisia, West
Bank and Gaza, Republic of Yemen
South Asia
Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan,
Sri Lanka
Sub-Saharan Africa
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape
Verde, Central African Republic, Chad, Comoros, Democratic Republic
of the Congo, Republic of Congo, Cte dIvoire, Eritrea, Ethiopia, Gabon,
The Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia,
Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique,
Namibia, Niger, Nigeria, Rwanda, So Tom and Prncipe, Senegal,
Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland,
Tanzania, Togo, Uganda, Zambia, Zimbabwe
Regional tables
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
2 2011 The Little Data Book on Information and Communication Technology
World
2000 2009
6,085 6,775
47 50
5,293 8,7323.3 2.9
82 84
62 68
2.9 3.1
155 755
26.7 18.5
16.0 18.0
12.2 69.0
2.3 9.1
8.0 15.3
.. ..
.. ..
195 298
6.7 27.1
.. 80
15.7 59.7
102 3,526
.. 10.1
.. 8.7
.. 29.7
18.0 13.0
17.7 13.9
5.5 9.1
.. 0.26
21.8 155.7
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
3The Little Data Book on Information and Communication Technology 2011
East Asia & Pacific
2000 2009
1,807 1,944
37 45
902 3,1636.0 9.4
91 94
65 67
3.0 2.5
151 546
30.7 ..
9.3 20.4
5.8 61.6
0.7 9.0
1.6 5.6
.. ..
.. ..
247 363
1.9 24.1
.. 93
0.2 42.6
2 742
.. 4.0
.. 3.7
.. 20.8
29.8 28.9
26.7 24.4
4.7 6.8
.. 0.13
0.3 3.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
4 2011 The Little Data Book on Information and Communication Technology
Europe & Central Asia
2000 2009
400 404
63 64
1,756 6,7932.1 5.9
97 98
76 81
2.5 2.8
88 462
26.0 22.5
20.5 25.5
6.5 118.7
0.8 29.1
4.5 9.8
.. ..
.. ..
.. 214
2.0 36.4
.. 91
1.8 26.3
11 1,087
.. 3.9
.. 7.6
.. 17.2
1.7 1.5
7.9 6.6
2.5 6.1
.. 0.32
2.0 33.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
5The Little Data Book on Information and Communication Technology 2011
Latin America & Caribbean
2000 2009
512 572
75 79
3,831 7,0073.0 3.8
90 91
78 83
3.0 3.8
244 586
26.3 ..
14.5 18.2
12.1 89.5
1.3 7.7
4.9 11.5
.. 85
.. ..
127 115
3.8 31.5
.. 92
3.0 92.0
8 1,408
.. 10.6
.. 8.8
.. 29.6
12.5 11.6
16.3 15.2
6.5 5.5
.. 0.29
4.1 27.5
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
6 2011 The Little Data Book on Information and Communication Technology
Middle East & North Africa
2000 2009
280 331
55 58
1,617 3,5974.5 4.7
68 74
66 69
1.9 3.1
139 880
39.8 23.6
8.5 15.8
2.2 67.4
0.1 2.0
2.5 5.7
.. ..
.. ..
.. ..
0.9 21.5
.. 93
.. 22.6
1 323
.. 3.0
.. 6.3
.. 22.7
.. ..
.. ..
.. ..
.. 0.20
0.2 2.4
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
7The Little Data Book on Information and Communication Technology 2011
South Asia
2000 2009
1,362 1,568
27 30
442 1,1075.4 7.3
58 61
49 58
1.5 2.0
60 565
25.9 ..
2.7 3.0
0.3 45.5
0.2 1.3
0.4 3.3
31 55
.. ..
198 341
0.5 5.5
24 61
0.0 51.3
1 31
.. 3.0
.. 1.2
.. 14.6
1.4 3.0
6.4 7.4
29.5 49.9
.. 0.24
0.1 1.9
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
8 2011 The Little Data Book on Information and Communication Technology
Sub-Saharan Africa
2000 2009
672 840
33 37
488 1,1253.2 5.1
57 62
43 54
3.2 4.7
73 499
32.5 ..
1.4 1.5
1.7 37.3
0.2 0.2
0.9 1.8
.. ..
.. ..
.. ..
0.5 8.8
.. 56
0.2 31.8
1 31
.. 11.5
.. 10.4
.. 88.0
0.9 1.0
8.9 7.8
.. 4.5
.. 0.10
.. 4.8
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9The Little Data Book on Information and Communication Technology 2011
For operational and analytical purposes the World Banks main criterion
for classifying economies is gross national income (GNI) per capita. Every
economy in The Little Data Book on Information and Communication Technology
is classified as low income, middle income, or high income. Low- and middle-
income economies are sometimes referred to as developing economies. The
use of the term is convenient; it is not intended to imply that all economies
in the group are experiencing similar development or that other economies
have reached a preferred or final stage of development. Classification by
income does not necessarily reflect development status.
Low-income economies are those with a GNI per capita of $995 or less
in 2009.
Middle-income economiesare those with a GNI per capita of more than
$995 but less than $12,196. Lower-middle-income and upper-middle-income
economies are separated at a GNI per capita of $3,945.
High-income economies are those with a GNI per capita of $12,196 or more.
Euro areaincludes the member states of the Economic and Monetary Union
of the European Union that have adopted the euro as their currency: Austria,
Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy,
Luxembourg, Malta, Netherlands, Portugal, Slovak Republic, Slovenia, and
Spain.
Income group tables
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
10 2011 The Little Data Book on Information and Communication Technology
Low income
2000 2009
695 846
25 29
264 509
4.1 5.458 62
46 56
1.7 2.9
48 301
26.7 ..
0.6 1.2
0.3 26.6
0.0 0.1
0.3 0.9
.. ..
.. ..
.. ..
0.1 2.7
.. 53
0.3 5.4
0 7
.. 8.8
.. 8.0
.. 89.9
0.2 0.6
.. 5.9
3.9 6.5
.. 0.09
.. 0.6
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
11The Little Data Book on Information and Communication Technology 2011
Middle income
2000 2009
4,339 4,813
43 48
1,267 3,3974.1 6.4
80 83
62 67
2.8 3.2
148 665
27.7 22.5
9.0 14.7
4.9 66.7
0.6 6.9
2.0 5.5
.. ..
.. ..
164 284
1.7 20.9
.. 80
0.7 38.0
3 348
.. 5.7
.. 7.6
.. 22.0
16.9 16.3
18.2 16.6
7.1 13.3
.. 0.26
1.0 8.8
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
12 2011 The Little Data Book on Information and Communication Technology
Lower middle income
2000 2009
3,416 3,811
36 41
741 2,3215.6 8.5
77 80
58 64
2.6 3.0
111 605
31.1 22.4
6.7 12.7
3.3 57.8
0.4 5.5
1.1 4.5
.. ..
.. ..
192 342
1.1 17.2
.. 77
0.2 40.1
1 151
.. 4.7
.. 7.1
.. 30.4
19.7 21.3
18.8 18.4
13.6 19.9
.. 0.24
0.2 2.7
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
13The Little Data Book on Information and Communication Technology 2011
Upper middle income
2000 2009
923 1,002
72 75
3,214 7,5022.9 4.4
90 92
78 82
2.9 3.3
212 576
27.7 18.0
17.3 22.1
10.8 100.6
1.3 19.4
5.4 11.2
.. 93
.. ..
.. 157
3.8 34.6
.. 94
1.6 41.6
10 1,120
.. 10.0
.. 8.8
.. 18.8
14.7 12.2
17.7 15.1
4.0 5.4
.. 0.30
3.9 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
14 2011 The Little Data Book on Information and Communication Technology
Low and middle income
2000 2009
5,034 5,659
41 45
1,128 2,9684.1 6.4
78 80
59 65
2.7 3.2
97 624
27.3 ..
7.8 12.6
4.3 60.7
0.5 6.2
1.8 5.1
.. ..
.. ..
.. 280
1.5 18.1
.. 76
1.9 37.9
3 299
.. 6.6
.. 7.9
.. 31.5
16.7 16.2
18.0 16.4
7.0 13.1
.. 0.18
0.9 7.6
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
15The Little Data Book on Information and Communication Technology 2011
Euro area
2000 2009
312 327
72 73
21,980 38,8722.8 1.5
.. ..
90 94
2.6 2.6
408 765
23.0 14.5
53.0 47.9
60.3 123.2
12.4 26.9
26.0 56.0
95 98
.. ..
106 146
22.8 67.3
99 99
3.5 80.7
827 32,455
.. 27.6
.. 19.6
.. 29.0
11.6 6.6
13.1 8.6
6.0 9.8
.. 0.48
38.4 544.6
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
16 2011 The Little Data Book on Information and Communication Technology
High income
2000 2009
1,051 1,117
75 77
25,241 37,9903.1 2.0
98 98
87 91
2.9 3.0
354 765
25.9 15.5
55.4 45.1
49.9 111.2
12.8 24.3
36.4 65.4
.. 98
.. ..
206 343
30.5 72.3
98 99
19.9 89.2
564 19,521
.. 22.8
.. 14.8
.. 28.8
18.3 12.2
17.7 13.3
5.2 8.1
.. 0.46
110.7 905.1
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17The Little Data Book on Information and Communication Technology 2011
China
Data for China do not include data for Hong Kong SAR, China; Macao SAR,
China; or Taiwan, China.
Cyprus
GNI and GDP data and data calculated using GNI and GDP refer to the area
controlled by the government of the Republic of Cyprus. For more information,see World Development Indicators 2011or data.worldbank.org.
Georgia
GNI and GDP data and data calculated using GNI and GDP exclude Abkhazia
and South Ossetia. For more information, see World Development Indicators
2011or data.worldbank.org
Kosovo, Montenegro, and Serbia
Montenegro declared independence from Serbia and Montenegro on June 3,
2006. Where available, data for each country are shown separately. However,
some indicators for Serbia prior to 2006 include data for Montenegro.
Moreover, data for most indicators for Serbia from 1999 onward exclude
data for Kosovo, which in 1999 became a territory under international
administration pursuant to UN Security Council Resolution 1244 (1999).
Kosovo became a member of the World Bank on June 29, 2009, and its
data are shown where available.
Moldova
GNI and GDP data and data calculated using GNI and GDP exclude Transnistria.
For more information, see World Development Indicators 2011or data.world-
bank.org.
Morocco
GNI and GDP data and data calculated using GNI and GDP include Former
Spanish Sahara. For more information, see World Development Indicators
2011or data.worldbank.org.
Netherlands Antilles
Netherlands Antilles ceased to exist on October 10, 2010. Curacao and St.
Maarten became countries within the Kingdom of Netherlands. Bonaire, St.
Eustatius, and Saba became special municipalities of the Netherlands.
Tanzania
GNI and GDP data and data calculated using GNI and GDP refer to mainland
Tanzania only. For more information, see World Development Indicators 2011
or data.worldbank.org.
Country tables
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
18 2011 The Little Data Book on Information and Communication Technology
Country data
Low-incomegroup
2000 2009 2009
AfghanistanSouth Asia Low income
24 30 846
21 24 29
.. 310 509
.. 10.5 5.4
.. .. 62
14 55 56
No Yes
Public Public
C P
.. P
.. P
3.8 0.0 2.9
.. 58 301
.. 37.8 ..
0.1 0.4 1.2
0.0 40.3 26.6
0.0 0.0 0.1
.. 0.4 0.9
.. .. ..
.. 0.6 ..
.. .. ..
0.0 3.4 2.7
.. 75 53
.. 50.0 5.4
.. 550 7
.. .. 8.8
.. .. 8.0
.. .. 89.9
.. .. 0.6
.. 0.4 5.9
.. .. 6.5
.. 0.23 0.09
.. 0.7 0.6
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
19The Little Data Book on Information and Communication Technology 2011
Country data
Uppermiddle-incomegroup
2000 2009 2009
AlbaniaEurope & Central Asia Upper middle income
3 3 1,002
42 47 75
1,170 4,000 7,5025.2 5.4 4.4
99 96 92
68 68 82
Yes Yes
Public Public
M P
C P
C C
1.8 6.0 3.3
40 871 576
28.4 10.4 18.0
5.0 11.5 22.1
1.0 131.9 100.6
0.2 3.3 19.4
0.8 4.6 11.2
90 .. 93
.. 21.9 ..
.. 56 157
0.1 41.2 34.6
84 99 94
0.0 85.7 41.6
4 1,902 1,120
.. 6.0 10.0
.. 13.4 8.8
.. 22.0 18.8
0.7 1.1 12.2
4.3 5.4 15.1
4.8 5.7 5.4
.. 0.31 0.30
0.3 8.5 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
20 2011 The Little Data Book on Information and Communication Technology
Country data
Uppermiddle-incomegroup
2000 2009 2009
Middle East & North Africa Upper middle income
Algeria
31 35 1,002
60 66 75
1,610 4,420 7,5023.2 4.0 4.4
70 73 92
68 74 82
No Yes
Public Public
M P
M P
.. C
0.6 2.5 3.3
103 285 576
23.9 23.7 18.0
5.8 7.4 22.1
0.3 93.8 100.6
0.2 0.6 19.4
0.7 1.1 11.2
.. .. 93
.. 2.8 ..
.. 222 157
0.5 13.5 34.6
40 82 94
0.0 71.1 41.6
0 5 1,120
.. 4.2 10.0
.. 6.3 8.8
.. 15.4 18.8
0.0 0.0 12.2
5.9 4.9 15.1
.. .. 5.4
.. 0.10 0.30
.. 0.9 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
21The Little Data Book on Information and Communication Technology 2011
East Asia & Pacific Upper middle income
Country data
Uppermiddle-incomegroup
2000 2009 2009
American Samoa
0.06 0.07 1,002
89 93 75
.. .. 7,502
.. .. 4.4
.. .. 92
.. .. 82
.. Yes
.. ..
.. ..
.. ..
.. ..
.. .. 3.3
82 .. 576
.. .. 18.0
17.8 15.5 22.1
3.5 3.6 100.6
.. .. 19.4
.. .. 11.2
.. .. 93
.. .. ..
.. .. 157
.. .. 34.6
.. .. 94
.. .. 41.6
.. .. 1,120
.. .. 10.0
.. .. 8.8
.. .. 18.8
.. .. 12.2
.. .. 15.1
.. .. 5.4
.. .. 0.30
.. 29.3 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
22 2011 The Little Data Book on Information and Communication Technology
Country data
High-incomegroup
2000 2009 2009
High income
Andorra
.. 0.09 1,117
92 88 77
.. 41,130 37,9904.6 5.9 2.0
.. .. 98
65 66 91
.. No
Public Public
M M
M M
.. M
.. 3.6 3.0
.. 415 765
.. .. 15.5
.. 44.6 45.1
.. 76.6 111.2
.. 33.1 24.3
.. .. 65.4
.. .. 98
.. .. ..
.. .. 343
.. 70.5 72.3
91 99 99
19.1 72.4 89.2
.. 16,466 19,521
.. .. 22.8
.. .. 14.8
.. .. 28.8
4.5 11.4 12.2
8.8 14.0 13.3
.. .. 8.1
.. 0.23 0.46
.. 901.2 905.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
23The Little Data Book on Information and Communication Technology 2011
Country data
Lowermiddle-incomegroup
2000 2009 2009
Sub-Saharan Africa Lower middle income
Angola
14 18 3,811
49 58 41
410 3,750 2,3216.3 13.1 8.5
67 70 80
.. .. 64
Yes Yes
Public Public
M C
P C
P C
1.2 2.0 3.0
43 586 605
.. 25.3 22.4
0.5 1.6 12.7
0.2 43.8 57.8
0.0 0.6 5.5
0.1 0.6 4.5
.. 36 ..
.. .. ..
.. 103 342
0.1 3.3 17.2
.. 40 77
0.0 14.9 40.1
0 17 151
.. 16.6 4.7
.. 11.0 7.1
.. 157.4 30.4
.. .. 21.3
.. .. 18.4
0.0 5.4 19.9
.. 0.34 0.24
.. 2.7 2.7
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
24 2011 The Little Data Book on Information and Communication Technology
Country data
Uppermiddle-incomegroup
2000 2009 2009
Latin America & Caribbean Upper middle income
Antigua and Barbuda
0.08 0.09 1,002
32 30 75
7,960 12,130 7,5024.4 5.2 4.4
99 99 92
.. .. 82
.. No
Public Public
M M
C P
M P
.. .. 3.3
128 .. 576
.. .. 18.0
49.7 42.6 22.1
28.5 154.0 100.6
.. 17.8 19.4
10.2 20.7 11.2
89 .. 93
.. .. ..
.. .. 157
6.5 74.2 34.6
85 100 94
.. 95.5 41.6
356 13,699 1,120
.. 14.7 10.0
.. 12.2 8.8
.. 47.8 18.8
40.6 9.7 12.2
10.1 8.2 15.1
4.4 3.4 5.4
.. 0.12 0.30
241.6 1,084.1 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
25The Little Data Book on Information and Communication Technology 2011
Country data
Uppermiddle-incomegroup
2000 2009 2009
Latin America & Caribbean Upper middle income
Argentina
37 40 1,002
90 92 75
7,460 7,550 7,5022.7 5.4 4.4
97 98 92
88 91 82
Yes Yes
Private Private
P C
P C
C C
3.3 3.1 3.3
700 1,929 576
20.1 .. 18.0
21.4 24.2 22.1
17.6 128.8 100.6
3.3 9.4 19.4
6.9 9.0 11.2
.. .. 93
.. .. ..
89 91 157
7.0 30.4 34.6
30 94 94
5.7 85.2 41.6
12 2,320 1,120
.. 3.9 10.0
.. 13.7 8.8
.. 31.2 18.8
0.7 0.4 12.2
15.3 11.2 15.1
6.5 12.2 5.4
.. 0.41 0.30
6.4 25.9 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
26 2011 The Little Data Book on Information and Communication Technology
Europe & Central Asia Lower middle income
Country data
Lowermiddle-incomegroup
2000 2009 2009
Armenia
3 3 3,811
65 64 41
660 3,100 2,3215.1 10.5 8.5
99 100 80
76 75 64
.. Yes
Mixed Mixed
M M
M P
C C
3.0 4.5 3.0
71 173 605
46.3 23.6 22.4
17.3 20.4 12.7
0.6 85.0 57.8
0.4 2.9 5.5
0.8 9.7 4.5
89 97 ..
.. .. ..
.. 209 342
1.3 6.8 17.2
38 88 77
0.0 1.1 40.1
3 22 151
.. 4.1 4.7
.. 5.8 7.1
.. 31.5 30.4
2.1 1.5 21.3
7.0 5.0 18.4
13.0 16.1 19.9
.. 0.17 0.24
0.3 17.5 2.7
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
27The Little Data Book on Information and Communication Technology 2011
High income
Country data
High-incomegroup
2000 2009 2009
Aruba
0.09 0.11 1,117
47 47 77
.. .. 37,9904.4 .. 2.0
97 98 98
87 84 91
.. No
.. ..
.. ..
.. ..
.. ..
4.8 .. 3.0
130 422 765
.. 15.8 15.5
42.0 36.0 45.1
16.5 120.2 111.2
8.6 17.4 24.3
.. 9.7 65.4
.. 97 98
.. .. ..
.. .. 343
15.4 22.5 72.3
.. 99 99
0.0 100.0 89.2
970 11,778 19,521
.. .. 22.8
.. .. 14.8
.. .. 28.8
.. 0.6 12.2
.. 5.6 13.3
1.1 1.1 8.1
.. .. 0.46
32.3 344.6 905.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
28 2011 The Little Data Book on Information and Communication Technology
High income
Country data
High-incomegroup
2000 2009 2009
Australia
19 22 1,117
87 89 77
21,260 43,770 37,9904.4 3.3 2.0
.. .. 98
115 114 91
Yes Yes
Mixed Mixed
C C
C C
C C
3.1 3.4 3.0
181 346 765
30.9 18.8 15.5
52.5 41.2 45.1
44.7 110.7 111.2
20.5 28.8 24.3
47.0 60.3 65.4
.. .. 98
.. .. ..
98 111 343
46.8 72.0 72.3
96 99 99
2.9 85.7 89.2
128 5,457 19,521
.. 26.0 22.8
.. 34.9 14.8
.. 26.0 28.8
3.2 1.4 12.2
16.3 11.4 13.3
7.0 4.9 8.1
.. 0.77 0.46
176.3 1,760.9 905.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
29The Little Data Book on Information and Communication Technology 2011
High income
Country data
High-incomegroup
2000 2009 2009
Austria
8 8 1,117
66 67 77
25,840 46,450 37,9903.0 2.0 2.0
.. .. 98
90 89 91
Yes Yes
Mixed Mixed
C C
P C
C C
2.4 1.7 3.0
545 843 765
18.8 14.4 15.5
49.9 38.9 45.1
76.4 140.8 111.2
13.1 25.6 24.3
36.2 60.7 65.4
93 97 98
.. .. ..
123 194 343
33.7 73.5 72.3
98 99 99
18.1 87.7 89.2
1,034 20,323 19,521
.. 27.3 22.8
.. 6.8 14.8
.. 36.1 28.8
7.9 5.5 12.2
10.9 7.0 13.3
3.4 6.5 8.1
.. 0.48 0.46
83.2 856.9 905.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
30 2011 The Little Data Book on Information and Communication Technology
Country data
Uppermiddle-incomegroup
2000 2009 2009
Europe & Central Asia Upper middle income
Azerbaijan
8 9 1,002
51 52 75
610 4,840 7,5027.3 17.9 4.4
99 100 92
72 77 82
.. No
Public Mixed
M P
C P
.. C
1.6 2.4 3.3
123 484 576
27.9 17.6 18.0
10.0 15.9 22.1
5.2 88.3 100.6
0.0 5.9 19.4
0.7 8.0 11.2
.. 99 93
.. 6.4 ..
.. 97 157
0.1 42.0 34.6
94 99 94
0.0 19.2 41.6
0 1,399 1,120
.. 2.5 10.0
.. 4.4 8.8
.. 48.8 18.8
0.3 0.0 12.2
10.6 8.5 15.1
.. 4.7 5.4
.. 0.32 0.30
0.1 5.2 32.2
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscript ions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic, total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed broadband Internet access tariff ($ a month)
Trade
ICT goods exports (% of total goods exports)
ICT goods imports (% of total goods imports)
ICT service exports (% of total service exports)
ApplicationsE-govt Web measure index (01, 1=highest presence)
Secure Internet servers (per million people)
31The Little Data Book on Information and Communication Technology 2011
High income
Country data
High-incomegroup
2000 2009 2009
Bahamas, The
0.30 0.34 1,117
82 84 77
17,040 21,390 37,9905.5 1.3 2.0
.. .. 98
67 74 91
Yes Yes
Public Mixed
M C
M M
M C
.. .. 3.0
132 396 765
.. .. 15.5
37.5 37.7 45.1
10.3 105.0 111.2
2.7 11.3 24.3
8.9 12.3 65.4
.. .. 98
.. .. ..
.. .. 343
4.3 33.9 72.3
95 100 99
34.0 81.9 89.2
146 1,814 19,521
.. .. 22.8
.. .. 14.8
.. .. 28.8
0.6 0.6 12.2
3.9 3.0 13.3
.. 0.0 8.1
.. 0.23 0.46
71.2 367.3 905.1
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Economic and social context
Population (millions)
Urban population (% of total)
GNI per capita, World Bank Atlasmethod ($)GDP growth, 19952000 and 200009 (avg. annual %)
Adult literacy rate (% ages 15 and older)
Gross primary, secondary, and tertiary enrollment (%)
Structure
Separate telecommunications regulator
Status of main fixed-line telephone operator
Level of competition (competition, partial comp., monopoly)
International long distance service
Mobile telephone service
Internet service
Efficiency and capacity
Telecommunications revenue (% of GDP)
Mobile cellular and fixed-line subscribers per employee
Telecommunications investment (% of revenue)
Performance
Access
Telephone lines (per 100 people)
Mobile cellular subscriptions (per 100 people)
Fixed broadband Internet subscribers (per 100 people)
Personal computers (per 100 people)
Households with a television (%)
UsageInternational voice traf fic total (minutes per person per month)
Mobile telephone usage (minutes per user per month)
Internet users (per 100 people)
Quality
Population covered by mobile cellular network (%)
Fixed broadband Internet subscribers (% of total subscribers)
International Internet bandwidth (bits per second per person)
AffordabilityResidential fixed line tarif f ($ a month)
Mobile cellular prepaid tariff ($ a month)
Fixed