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With paperless records and the electronic patient record becoming a reality in many hospitals, our proven service helps you cut your reliance on expensive, variable-quality agency coders.
Monmouth’s team have been providing clinical coding support to NHS Trusts and independent hospitals for over a decade. Our success is built on long-term partnerships, providing hospitals with the quality-assured clinical coding capacity they need – when they need it.
Our secure service gives you direct access to our high-performing clinical coding professionals. Working from our offices, our coders work closely alongside your in-house team, delivering the following benefits:
Our service helps Trusts solve practical challenges. Give us a call if you:
The high quality, cost-effective, flexible alternative to contract coders
♦ Instant access to high-quality, dedicated clinical coding capacity
♦ Significantly lower unit cost per episode than agency-sourced contract coders
♦ Confidence that records are secure, not stored or accessed in uncontrolled home environment
♦ No minimum contract length or volumes – flex up and down your capacity as required.
♦ Struggle to meet SUS submission deadlines
♦ Are reliant on expensive contract coders
♦ Face unexpected staff shortages
♦ Are dissatisfied with the quality and
performance of temporary coding staff
♦ Have considered remote coding before but been
put off by security / home working concerns.
Remove the uncertainty and expense of contract coding
To find out how we can help you, please contact:
Denise Keane, Associate Director, or James Larke, Senior Consultant
T +44 (0) 20 3755 3285 E [email protected]
W www.monmouthpartners.com
Remove the uncertainty and expense of contract coding
To find out how we can help you, please contact:
Denise Keane, Associate Director, or James Larke, Senior Consultant
T +44 (0) 20 3755 3285 E [email protected]
W www.monmouthpartners.com
The high quality, cost-effective, flexible alternative to contract coders
Service comparison
Typical agency provided
contract coder
Home-based remote
coding services
Monmouth’s Remote
Clinical Coding Service
Opportunity assessment
Contractual commitment to achieving IGTK Level 2 Routine quality checks – at least quarterly per client Annual audit of coded work for long-term contracts
Minimum episodes per day commitment Recoding
Office based staff Trust responsibility
DBS checks of all staff Trust responsibility No checks undertaken on
family / household
Coding undertaken by NHS Digital IGTK registered sup- Trust responsibility Coding performance analytics
Auditor resource available on call off basis Training and mentoring support for internal team
Coding performance analytics
Per episode based contract Flexible term Varies
Underpinning our service is our Clinical Coding Performance Guarantee. This sets performance standards based on national quality metrics which underpin our service for all clients.
It is based on a triple assurance of quality, throughput and ongoing training and support.
We are only able to offer this Guarantee because we provide services using our dedicated team of permanently employed coding staff. Each is subject to extensive pre-employment capability assessments and, once they have joined the team, are supported through our assurance and professional development programme.
We actively support all our staff progress through ACC, auditor and trainer qualifications and sponsor the Monmouth Award for IHRIM’s top performing ACC candidates, of which there have been over fifty recipients.
How Monmouth’s remote coding service stakes up against alternatives
“Monmouth were quickly up and running, working predominantly off-site at their London offices. We have been delighted with the service provided which has been to a very high standard with good coding throughput. Communication along the way has been excellent.
Should the need arise again, I would have no hesitation whatsoever in approaching Monmouth to assist us – they are our ‘go-to’ company for a high quality, meticulous clinical coding resource.”
Mark Jessup, Deputy Head of Information, Ipswich Hospital
Investment in training
& development
Guaranteed minimum
volumes coded per day
Coding assured
through continual audit