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Natural gas, the cheaper, faster solution for your business

Over half of all Irish companies have taken action to improve their

energy efficiency in the last three years, according to a survey from the

Sustainable Energy Authority of Ireland (SEAI). Details of the survey

revealed that reducing energy costs is a key priority for Irish businesses.

One of the most effective cost saving measures is to change to a cheaper

source of fuel. For commercial customers, natural gas offers a more cost

effective alternative to using electricity, oil or LPG, and gives considerable

savings on annual fuel bills.

Changing to natural gas can generate savings of up to:

70% savings on switching from electricity

60% savings on switching from LPG (cylinders)

50% savings on switching from LPG (bulk)

40% savings on switching from oil

Source SEAI 2013

Natural gas can be used for almost all applications, including:

l Heating and hot water

l Air handling units

l Air conditioning/chillers

l Catering/cooking

l Electricity generation (Combined Heat and Power).

Financial benefits ofchanging to natural gas

Natural gas is the most environmentally friendly fossil fuel available.

Our continued need for energy and the heightened awareness of our

environmental responsibilities has undoubtedly elevated the value of

natural gas in our lives. The use of natural gas instead of more polluting

fuels has resulted in considerably lower emissions of climate changing

greenhouse gases. In addition, natural gas offers customers a wide range

of benefits.

Natural gas . . .

l is piped directly to premises

l is always available and never has to be stored or ordered

l cannot be stolen

l remains competitively priced compared to other fuels

l has compact, unobtrusive and efficient boilers

l has appliances that come with many flueing options that are also

clean and quiet running

l is versatile with many uses such as cooking, heating and

tumble drying

l cannot be beaten for speed and controllability

l has a key contribution to make as a clean and efficient bridge to a

sustainable future

Benefits of natural gas

Corrib Gas Field

Scotland

Isle of Man

Kinsale Head Gas FieldSeven Heads Gas Field

Castlebar

Westport Claremorris

Ballinrobe

Headford

LoughreaTynagh

Gort

Galway

Tuam

Ballinasloe

Athlone

Tullamore

Mullingar

Kilcock

Virginia

CarrickmacrossCootehill

Newry

Banbridge

Lurgan

Dundalk

Drogheda

Gormanston

Loughshinny

CrossmolinaBallina

Limerick

Cork

Nenagh

Craughwell

Trim

NavanKells

Bailieborough Kingscourt

Lough Egish

Armagh

PortadownCraigavon

Interconnector 2

Inte

rcon

necto

r 1

Antrim

Moffat

Beattock

Twynholm AGI

Brighouse BayBallymena

Limavady

Coleraine

Ballymoney

Enfield

Ennis

BallinaShannon

AskeatonAughinish

Sixmilebridge

Mitchelstown

Cahir

Fermoy

Charleville

Mallow

KinsaleBandonBallineen

Macroom

Whitegate

Inch Terminal

Belfast

Derry City

Tramore

Carrick-on-Suir

Kilkenny

Great Island

CarlowAthy

Kildare

KilcullenMonasterevin

NaasProsperous

Ballymore Eustace

Portlaoise

Ballyragget

Portarlington

Arklow

Wicklow

BrayBlessington

Rathdrum

Clonmel

Ardfinnan

Tipperary Town Cashel

Dublin

WaterfordWexford

Existing Pipelines

Planned/Under Construction

Pipelines Owned by Others

Belview Port

Natural gas network

Natural gas has a proven track record in energy delivery to Irish businesses. Whether you manage a high powered industrial plant or run your own small business, natural gas makes good business sense for you.

Gas Networks Ireland, develops, operates and maintains the natural gas pipeline network in the Republic of Ireland.

Gas Networks Ireland delivers natural gas through the pipeline network

on behalf of all gas suppliers, and is also responsible for connecting all

natural gas customers to the network.

Gas Networks Ireland has developed a transmission (high-pressure)

pipeline network of over 2,400km and a distribution (low/medium-

pressure) pipeline network of over 11,100km. The transmission system

is linked to the UK and international gas markets through two sub-sea

interconnectors. Gas Networks Ireland expands and upgrades the

network in Ireland to meet the growing demand for natural gas.

There are over 650,000 residential, commercial and industrial

customers connected to the gas network in Ireland. Natural gas is

currently available in over 160 population centres across 19 counties

throughout the country.

The Gas Networks Ireland Customer Charter

outlines our commitment to our customers and

the performance standards that we strive to

achieve.

The Customer Charter

is available at gasnetworks.ie

or to order a copy call 1850 200 694. gasnetworks.ie

Customer Charter

Customer information

Who we are

Gas Networks Ireland connects all natural gas customers to the network

and as such we are responsible for carrying out all related work.

l We build all transmission and distribution pipelines across the

country and within town areas

l We deliver natural gas through these pipelines to natural gas

customers

l We connect all industrial, commercial and domestic customers to the

natural gas network

l We carry out all pipeline service laying and modifications at a

customer’s property

l We complete all gas meter installations, alterations and

disconnections

l We carry out all meter reading activities and provide the information

to the gas supplier registered at each property

l We provide safety and emergency services across the network

24 hours a day, 365 days a year

Gas Networks Ireland provides some of these services free of charge,

while other services have associated charges.

For more information on service charges visit our

website gasnetworks.ie or call Businesslink

on 1850 411 511.

The services we provide

Getting connected

If you would like to get connected to natural gas please follow these steps:

1. Call Businesslink on 1850 411 511 and we will verify natural gas availability in your area or the possibility of a connection to the natural gas network.

2. A Gas Networks Ireland representative will contact you to discuss your requirements and provide advice on what information you will need to supply.

3. Submit this information, including any required plans, to Gas Networks Ireland (plans@gasnetworks.ie).

4. Gas Networks Ireland will develop a pipeline networks design for your development and a quotation will be issued to you along with connection terms and conditions. For larger developments, there may be a pre-payable charge for this work, which will be set against chargable costs if the connection to the natural gas network goes ahead.

5. If you wish to go ahead with the natural gas connection(s), the quoted fee must be paid and a Connection Agreement signed prior to work commencing.

6. Once payment is made, you will receive a receipt with connection details and you will be contacted by Gas Networks Ireland local personnel to arrange dates for the natural gas connection(s).

7. To get a meter installed and an actual supply of gas, you must sign up with a natural gas supplier who will make arrangements with Gas Networks Ireland for the installation work. A list of natural gas suppliers operating in the Irish market will be attached to your receipt letter or may be obtained from www.energycustomers.ie

8. Your Registered Gas Installer/Competent Person must issue you with a conformance certificate confirming that your installation is completed and tested to the Irish Gas Standards.

9. Gas Networks Ireland will collect the certificate from site and fit the required meter(s).

Please note that only when steps 7 and 8 have been completed correctly will the required meter be fitted on the agreed date.

Values

Gas Networks Ireland is committed to putting customers first. Our

values underline how we serve our customers in the pursuit of our

business objectives. To ensure we adhere to our values when serving our

customers, we constantly monitor customer satisfaction levels and act

on customer feedback to improve our performance.

Safety

Safety is of paramount importance to Gas Networks Ireland. Our

operating procedures and gas networks are amongst the most modern

and efficient in the world. From management of the 24 hour grid control

centre, to the aerial and foot patrols of cross country pipelines, to

the constant surveying of city pipelines and the emergency response

procedures, Gas Networks Ireland ensures the safety and integrity of

Ireland’s natural gas system.

In case of a gas emergency please call our 24 hour Emergency Service

1850 20 50 50.

Choice

Gas Networks Ireland works independently of all natural gas suppliers.

The natural gas market in Ireland is fully open to competition which

means that natural gas users can purchase their natural gas from any

natural gas supplier operating in the market place. If you wish to register

with or change to a new gas supplier, you should contact your chosen

supplier directly. The gas supplier is responsible for billing customers for

natural gas.

A list of natural gas suppliers is available at www.energycustomers.ie

What you can rely on

Businesslink

Businesslink proactively manages commercial customer relationships and provides a dedicated multi-channel service in order to guide our customers from enquiry to connection.

Our objective is to:

l Provide a differentiated service to commercial customers

l Endeavour to provide a seamless customer experience from

enquiry through to connection

l To act as key coordinators on behalf of customers in all dealings

with stakeholders;

internally (including Design, Sales, Construction Departments)

and external stakeholders (including Gas Suppliers, Installers,

Consultants)

l Be the enduring contact for customers from their enquiry through

to final connection

l Provide priority service to handle any query after connection

(meter reads, alterations, no gas etc.)

If you have any questions regarding getting connected please contact Businesslink on 1850 411 511.

Trifit Gym is a gym and spinning class studio located in the heart of

Limerick City. The gym offers personal fitness instruction and group

circuit training classes. Run by former Munster player Chris Delooze, the

gym has something for everyone with workout studios, exercise classes,

free weights area and fitness machines.

Trifit Gym, Sexton Street, Limerick

Businesses benefitting now

“The way we operate means that hot water usage

throughout the day can vary greatly. We operate

spinning classes at various times of the day while

other areas are open for individual training and

fitness coaching all day long. It means our hot water

demand is never the same every day. We needed

a solution that could provide hot water for all the

showers in one go for when classes end, but also a

package that works for us during the quieter times.

Using natural gas meant we didn’t need large

volumes of water to be kept hot all day and

therefore weren’t wasting energy and money when

demand was low.“

Chris Delooze, fitness instructor.

If you have any questions regarding getting connected

please contact Businesslink on 1850 411 511.

Set in the heart of Galway’s bustling Latin Quarter, McDonagh’s Fish

and Chip Bar is a family run award winning eatery. Serving a variety of

quality fish, this Quay Street restaurant is a favourite with locals and

tourists alike.

McDonagh’s Fish and Chip Bar, Quay Street, Galway

Businesses benefitting now

“Before we connected to natural gas we

were using more than 10 cylinders of

LPG a week. All our equipment was on

LPG so switching to natural gas saved

us over €12,000 a year which helped us

pay for our new equipment during our

renovations.”

Colm McDonagh, proprietor.

If you have any questions regarding getting connected please contact Businesslink on 1850 411 511.

Step by step connection processTimeline for small/medium customers only

You’re connected!

Quotation issued

Check the network map in your area

Contact Businesslink

Complete the To Do Checklist overleaf

You and your contractor/installer

Connect to network

Gas Networks Ireland pipework installation

Gas Networks Ireland visit the site

Businesslink advise & make appointments

Contractor/installer returns certificate to Gas Networks Ireland

Contract with a supplier when you have received

your GPRN

Make payment & sign contract

Gas Networks Ireland fits your meter

Contractor/installer connects meter

1Week

1Week

1Week

4-6Weeks

€

Customer

Gas Networks

Ireland

€

To allow us accurately scope your project and demonstrate potential

savings, we require the following information:

Current fuel type

Annual usage Annual costs

Will you be using gas for (please tick)

Heating € Cooking €

Please tick which appliances you use

7 burner cooker €

Rice cooker €

Indian tandoori clay oven €

Fish / chip frier €

Kebab cooker €

Range – 6 burners single oven €

Range – 6 burners double oven €

Pizza oven €

Henny Penny €

Salamander €

Broiler €

Hot plate €

Convection oven €

Other (please specify)

Once you have gathered all the information required above,

contact Businesslink on 1850 411 511 who will progress your project.

To do checklist

26067/12/2014

The main contact details for Gas Networks Ireland are:

Businesslink 1850 411 511 General Enquiries 1850 200 694 24hr Emergency Service 1850 20 50 50 info@gasnetworks.ie @GasNetIRLgasnetworks.ie