ContentWhat is “Internship”? ........................................................................................... 5

What are the Benefits? ................................................................................................................................................................................ 5

What is “Professional Internship Australia”? ........................................................ 6What is included? ........................................................................................................................................................................................ 6Types of internships ..................................................................................................................................................................................... 9Eligibility (general) ..................................................................................................................................................................................... 10

Visas .................................................................................................................... 10Working Holiday Visa (subclass 417) ........................................................................................................................................................... 10Work and Holiday visa (subclass 462) ......................................................................................................................................................... 11416 Special Program Visa ........................................................................................................................................................................... 12Student Visa ............................................................................................................................................................................................... 14Visa Cheat Sheet ......................................................................................................................................................................................... 15Duration .................................................................................................................................................................................................... 16Locations .................................................................................................................................................................................................... 16English language requirements ................................................................................................................................................................... 16

The application process ........................................................................................ 17

Insurance ............................................................................................................. 21

Grievance handling ............................................................................................. 22

Work & Travel Australia - as an add-on ................................................................ 23

Accommodation ................................................................................................... 23What is a Homestay? .................................................................................................................................................................................. 24

General information about Australia .................................................................... 25Currency .................................................................................................................................................................................................... 25Measurements and Weights ........................................................................................................................................................................ 25Electricity ................................................................................................................................................................................................... 25Business Hours ........................................................................................................................................................................................... 26Cost of Living ............................................................................................................................................................................................. 26Banking ..................................................................................................................................................................................................... 28Public telephones ....................................................................................................................................................................................... 29Mobile Phones (Cell Phones) ....................................................................................................................................................................... 31E-mail and Internet .................................................................................................................................................................................... 31AIFS’ CENTRE, ‘HQ’ .................................................................................................................................................................................... 32Mail ........................................................................................................................................................................................................... 32Receiving Mail ............................................................................................................................................................................................ 33

About AIFS .......................................................................................................... 34Our Mission ................................................................................................................................................................................................ 34Our Values ................................................................................................................................................................................................. 34Why choose AIFS?....................................................................................................................................................................................... 34Our Network .............................................................................................................................................................................................. 35Our Staff .................................................................................................................................................................................................... 35

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What is “Internship”?The globally accepted definition of an internship is:

“A pre-qualification or pre-professional work experience that provides students with opportunities to gain experience in a particular degree field.”

What are the Benefits?hands-on training »

Build their knowledge within their field of study »

Learn in an environment supervised by qualified professionals, many of »whom have extensive experience in working with international interns through AIFS.

Further their communication and business English skills; »

Improve their career prospects, and a more defined knowledge of the direction »in which they wish to go professionally.

Internationalized their CV »

Gained invaluable industry related contacts »

Receive a valuable reference and if required academic credit towards their »current studies

An AIFS internship is designed for university students and recent graduates wishing to consolidate their studies by structured training in the workplace, better understand their industry, distinguish their CV with a professional work place experience in a native English speaking country and gain confidence in the field of their expertise.

For each person the benefits of completing an Internship in Australia are unique. However all Interns find that the experience is an invaluable kick start to their career and an once-in-a-lifetime opportunity to experience practical training in the field of their study.

Sample Documents: .............................................................................................. 36Visa ........................................................................................................................................................................................................... 36Homestay .................................................................................................................................................................................................. 36Professional Internship Australia ( PIA ) Application Form ............................................................................................................................ 37Sample CV ................................................................................................................................................................................................. 38Sample Cover Letter ................................................................................................................................................................................... 39AIFS Internship Offer .................................................................................................................................................................................. 40Arrival Information Sheet ........................................................................................................................................................................... 41416 Special Program visa Application form (Form 147) ............................................................................................................................... 42 Form 956 (Additional Form to Form 147) .................................................................................................................................................. 43Form 1282 ................................................................................................................................................................................................. 44 416 Visa FAQ ........................................................................................................................................................................................... 45Homestay code of conduct .......................................................................................................................................................................... 46Homestay cancellation policy ...................................................................................................................................................................... 50Homestay tems and conditions .................................................................................................................................................................... 51Evaluation Form for the Intern .................................................................................................................................................................... 52Evaluation Form for the Host Company ....................................................................................................................................................... 53Statement of Internship Objectives .............................................................................................................................................................. 54AIFS Certificate of Completion ..................................................................................................................................................................... 55

Thank you for choosing AIFS internship programs. AIFS is proud of our reputation as a quality internship provider, offering a high level of support to our agents and your customers.

This Handbook explains how the program works; we cover program inclusions, visas, internships and types of placements to more general information about Australia. Please read the Handbook carefully before and after your AIFS training. We also encourage you to contact us with questions as you start marketing and selling the program. Our contact details are included at the end of the Handbook.

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Structured Training Plan3.

Upon completion of the placement, the host Company and AIFS will prepare a structured Training plan for the intern. AIFS will advise the intern prior to commencement about the company, location, internship structure, reporting and other relevant information. Please refer to the Application Process section of this handbook.

Homestay (if required)4.

Many interns seek a Homestay for the duration of their program. AIFS can arrange this for interns travelling to Sydney and other capital cities. Please refer to the Accommodation section of this handbook.

Airport transfer (Sydney only) 5.

As part of the program AIFS provides free airport pick-up for PIA interns from Sydney international airport. Interns will be met by a representative upon arrival and transferred by shuttle bus to their initial accommodation.

2 nights accommodation at a centrally located hostel 6.

As part of the programme, AIFS interns are accommodated for 2 nights stay in a 6-share room at a centrally located hostel in Sydney - BASE Backpackers. 2 continental breakfasts are also included in their stay. Airport pick and accommodation are non-transferable and cannot be taken at a later date. If the intern does not wish to use this option upon arrival unfortunately the inclusion will be forfeited. Discounts cannot be offered for those not wishing to be picked up or receive the first 2 nights accommodation.

Assistance applying for the 416 visa (if required)7.

If required, your Account Manager will provide you and your interns with the appropriate information and documentation to apply for the 416 Internship visa. Your Account Manager will also keep you updated of any changes to the visa or visa processing.

Program handbook 8.

The Professional Internship Australia handbook is designed to give interns detailed information about Australia, its culture, customs, cost of living, accommodation and more. It is given to all agents in PDF format to be given to the interns prior to their arrival in Australia.

What is “Professional Internship Australia”?Professional Internship Australia (“PIA”) is AIFS’ internship option, placing graduates and recent graduates in a professional internship with an Australian company.

Each internship includes structured practical training with measurable learning outcomes. Interns are assessed during the internship by a nominated supervisor within the host company. This supervision is designed to foster a learning environment and assist the intern in the future as they make the transition from student to employee.

Interns are not employees in the work place and enter no employment agreement with the host company. They are not covered by workers compensation and are required to be covered against injury or damage during the period of their internship.

All AIFS interns must possess medical insurance and public liability insurance (min. US$2 million) to participate on PIA. Interns will be required to supply evidence of their full insurance in English prior to commencing their program.

Unless otherwise stated all internship placements are unpaid.

What is included?AIFS can structure a PIA program to suit you market however all PIA programs will include the following:

Review and approval of the application 1.

AIFS will screen all application enquiries and résumés to ensure they meet the eligibility criteria and the guidelines of the program and if relevant, the visa. Interns are expected to apply in areas solely related to their educational or professional background. Sample Application forms and supporting documentation is located in the back of this handbook.

Placement with a host company2.

AIFS will place the intern in a placement that relates to their studies. Placements are available in all states of Australia although most interns choose Sydney as their preferred location.

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the interns on their orientation day. Appropriate use of the number is explained during the Orientation. This number can also be used by Agents to reach AIFS in emergency situations outside of office hours.

Access to AIFS’ centrally located resource centre 15.

AIFS Australia Head Quarters is located centrally in the heart of Sydney’s Business District very close to Town Hall and Queen Victoria Building. All AIFS interns are welcome to use free internet for up to half an hour every day, receive free advice about almost everything related to Sydney and Australia!

Regular social events (Sydney only)16.

AIFS organizes regular get together and cultural activities for all inbound AIFS participants. This may include BBQs, cocktail nights, pub nights and informal get togethers.

Mail keeping 17.

AIFS has a mail keeping service at its Sydney centre for interns who do not have a permanent mailing address. This is a free service and allows interns to receive mail from home. Mail is kept at AIFS for a period of 12 months commencing from the date of their arrival. After 1 year, mail not collected will be either destroyed, returned to sender (Domestic mail) or the contents when appropriate are given to charity.

Certificate of completion 18.

Every intern will be is issued with a certificate of completion at the end of their internship stating their name, start and end date of the internship.

Types of internshipsInternships are offered throughout Australia and can be offered in all industries including but not limited to:

Business Administration »

Marketing »

Finance »

Accounting »

Orientation upon arrival (Sydney only) 9.

Every intern receives an Internship Orientation shortly after their arrival in Australia. The Orientation is scheduled by AIFS according to the arrival date of the intern. The orientation date and time is included in the Internship Offer.

This Orientation contains useful information about the Australian work place and culture as well as information about the intern’s host company. The Orientation is given in small groups of 1 to 5 interns to allow for discussion and answer any questions or concerns.

Orientations can be arranged for arrivals of 5 or more on the one date in other capital cities.

Welcome Pack 10.

The Welcome Pack is given to every intern at the Orientation and contains discounts, maps and information to assist the intern adapt to life in Australia.

AIFS support 11.

Your intern will be allocated an AIFS internship Manager who will be the point of contact for the intern and the Host Company for the duration of their programme. The Manager will offer support and advice on professional, personal and health issues and will also be responsible for obtaining regular structured feedback from the intern and host company.

Structured reporting through regular internship evaluations12.

To ensure the internship is completed according to the agreed Training Plan, AIFS will maintain regular structured contact with each intern and host company. This usually take the form of a monthly email containing an Evaluation Form although on some occasions feedback may be obtained verbally or in person.

Onsite visit (Sydney only)13.

During the internship AIFS will visit the intern onsite. This visit is an opportunity to meet both parties and ensure the intern is happy and enjoying their placement and their stay in Australia.

24/7 Emergency Hotline 14.

AIFS has a 24/7 emergency hotline. This number is provided inside the Professional Internship Handbook as well as on AIFS membership cards which are given to

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Important: Interns must have turned 18, but not turned 31, at the time of visa application.

This visa allows you to supplement the cost of your holiday through incidental employment. If your primary reason for travelling to Australia is to participate in the work force, you should consider a visa designed for that purpose.

What does this visa allow?

Anyone granted with this visa can:

enter Australia within 12 months of grant »

stay for up to 12 months »

leave and re-enter Australia any number of times while the visa is valid »

work in Australia for up to 6 months with each employer »

study or train for up to 4 months. »

Work and Holiday visa (subclass 462)Eligibility

For tertiary educated people from USA, Chile, Thailand and Turkey to holiday and work in Australia. The Work and Holiday visa is for tertiary educated people aged 18 to 30 who are interested in a working holiday of up to 12 months in Australia. This visa allows you to supplement the cost of your holiday through periods of temporary or casual employment. Most countries under this visa program have an annual limit of 100 Work and Holiday visas per year.

Note: You must not make arrangements to travel to Australia until you are advised that your visa has been granted.

Currently, the Work and Holiday visa arrangement is in place for people from Chile, Thailand and Turkey.

Australia has signed a Work and Holiday visa arrangement with Bangladesh. This arrangement is not yet in effect, therefore, it is not possible for people from Bangladesh to apply for this visa. Information about the commencement of this arrangement will be published on the department’s website when it is finalized.

Engineering »

IT »

Event Management »

Music & Entertainment Management »

Travel/Tourism »

Environmental Management »

Social Work »

Eligibility (general)Aged of 18-30 »

Have an appropriate visa to do an internship in Australia (please refer to “Visa »and country information”)

Currently studying or recently graduated (416 visa only) - the Intern must »commence the internship within 12 months of their graduation. Graduation date is based on the on date on the graduation certificate.

Visas

Working Holiday Visa (subclass 417)This visa encourages cultural exchange and closer ties between arrangement countries by allowing young people to have an extended holiday supplemented by an internship or incidental employment.

Eligibility

For people from Belgium, Canada, Republic of Cyprus, Denmark, Estonia, Finland, France, Germany, Hong Kong, Republic of Ireland, Italy, Japan, Republic of Korea, Malta, Netherlands, Norway, Sweden, Taiwan and United Kingdom.

This visa is for people aged 18 to 30 years of age, who are interested in a working holiday of up to 12 months in Australia.

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Special program approvalFor the purpose of the Special Program, an Australian organisation is a body that is lawfully established and actively operating in Australia (including an unincorporated body of persons). It does not include an individual or a sole trader.

The Australian organization must have its program approved as a Special Program by the department and AIFS (Australia) Pty Ltd is an approved organization for the sponsoring of 416 visa.

If the Australian organization’s program is approved as a Special Program, the organization will be required to enter into an agreement with the department which:

sets out the details of the program »

the terms and conditions for approval of the program »

monitoring and reporting obligations and other undertakings and provision »for re-approval and revocation of the program.

As AIFS Australia signs this agreement every year, we have obligations in monitoring and reporting. Any intern who is in Australia on a 416 special program visa sponsored by AIFS Australia Pty Ltd, will be closely monitored and will be reported to the relevant immigration body if AIFS (Australia) Pty Ltd feels the intern does no longer fulfills the requirements or ceases internship.

Special Program visa participants

Overseas participants must have an invitation from an approved Special Program organization (AIFS Australia Pty Ltd) to participate in their Special Program.

Bringing family

The following people may be included in your application:

main participant’s spouse »

main participant’s or spouse’s dependent children »

Work and Study

The Visa holder may work or study if these are part of the approved program in

What does this visa allow?

Anyone granted a Work and Holiday visa can:

enter Australia at any time within 3 months of the visa grant date »

stay for up to 12 months in Australia »

leave and re-enter Australia any number of times in the 12 months from the »date of first entry

undertake an internship or temporary employment in Australia »

study for up to 4 months. »

416 Special Program VisaThis visa is for overseas people to participate in approved programs that provide opportunities for cultural enrichment and community benefit.

According to DIAC website, this visa is designed to:

promote opportunities for people to experience other cultures »

enhance international relations »

broaden the experience and knowledge of interns. »

This visa requires organizations in Australia to invite a person from overseas to participate in an approved Special Program in Australia.

What does this visa allow?

Anyone granted a 416 special program visa can:

participate in an approved program that will allow to experience Australian »culture and broaden intern’s experience and knowledge

participate for the period of invitation only »

Include eligible family members in application »

If the intern is outside Australia during visa application, must remain outside Australia until the visa is granted. If the intern is in Australia at the time of application, must remain in Australia until the visa is granted.

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Visa Cheat SheetType of

VisaWorking Holiday

Visa416 Special

Program Visa Student Visa

Nationalities See visa information section of this booklet All All

Suitable for unpaid internship?

Yes Yes Yes

Suitable for paid

internship?Yes Yes Yes

Extra costs to program fee charged by

DIAC

Responsibility of intern, please consult the nearest Australian

mission.

AU$250

Responsibility of intern, please

consult the nearest Australian mission.

Age limit 18-31 18-30 No age limit

Maximum duration the visa can be issued for

12 months

Length of internship plus 2 weeks.

Maximum duration is 6 months

in compulsory internships.

Duration of the course you enrolled

in. AIFS does not sponsor student

visas.

Visa processing

time

Available online in some countries. Consult nearest

Australian mission for info. on processing

time.

28 working days unless medical examination or police check

required. It may take for up to 14

weeks.

Please consult nearest Australian

mission.

which s/he is participating. If there is a study component in the program, it may make up to 20% of the total program activity.

Note: This visa can only be extended under exceptional circumstances, after lodgement of a new visa application.

This visa is not intended as a substitute for a work visa or a working holiday visa in unskilled or low-skilled work. Depending on the main purpose of your visit and the length of time you want to stay in Australia, other visas may be more appropriate.

All candidates which need a 416 special program visa have to fill in below listed Forms:

Form 417 »

Form 956 »

Form 1282 »

Agents are expected to encourage interns to use the ‘’416 Visa FAQ’’ document which is provided at the end of this booklet. This document is also available in the download centre of our web site (www.internshipaustralia.com.au).

Student VisaOnshore international students currently studying in Australia or anyone who is planning to come to Australia as a student is eligible to do an internship for up to 20 hours a week during their studies and a full-time internship on session breaks. This is only valid if the student visa is an appropriate visa allowing the student to work/intern within the mentioned limitations. Some student visas have complete restrictions and it is not possible to undertake an internship on such visas.

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AIFS requires that applicants wishing to complete an internship in the areas of Human Resources/Recruitment, Marketing/Sales, Public Relations and Communications to possess a high level of oral fluency in order to benefit from the type of internship these fields offer.

AIFS can offer a variety of General and Business English courses for interns wishing to sharpen their Business English skills before commencing their Internship. If you wish AIFS to book an English course for your internship intern please let AIFS know and you will be provided with further details about study options. Courses must be booked at the time of the application.

The application processThe following is a step-by-step guideline to the Application process:

Agent emails the Application to AIFS: 1. the Agent sends brochures and gives detailed information to enquiries received directly, or enquiries directed by AIFS.

AIFS’ Eligibility Assessment/telephone interview: 2. the Agent checks ap-plicant’s eligibility with AIFS prior to accepting an application. Agent must provide a recent résumé, preferred start date, internship duration as well in-

DurationMinimum 6 weeks all visas

Maximum 12 weeks* 416 visa

Maximum 26 weeks** WH visa

* Maximum internship length for a recent graduate intern requiring 416 special program visa is limited to 12 weeks.

** Maximum internship length for an intern on a Working Holiday Visa is limited to 26 weeks.

For 416 special program visa applicants; if a 3-6 months internship is a requirement of intern’s studies in order to earn credit, a 416 special program visa may be issued for up to 26 weeks. In this case, the student has to supply AIFS with a supporting document on letterhead from their university stating the purpose of the internship. Please see the sample documents section of this manual for an example.

LocationsMost internships are located in Sydney and other capital cities. AIFS will endeavour to place interns in their preferred location however this will be subject to Internship availability. Engineering internships are also offered in rural areas as Australia is rich of mines and refineries. Interns are required to travel to Sydney to attend their arrival orientation. On a case-by-case basis AIFS may approve the orientation to be held by teleconference.

English language requirementsAIFS requires that interns provide proof of either a minimum language level of IELTS 6.5 or the equivalent. Provision of either a certificate or test results will meet this requirement. If the student does not possess documentation a telephone interview will be held by AIFS with the applicant prior to the intern being accepted onto the program Interns do not need to undertake an exam however they will need to easily interact in English during their Internship.

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according to education, skills, start date and duration. The AIFS Internship Manager will be in contact with the Agent during the placement process to provide weekly feedback.

Processing time:2. A minimum of 14 weeks notice is necessary (from the date of application to the start date of internship). Please note that a minimum of 16+ weeks notice is necessary for interns requiring a 416 special program visa.

Phone Interview:3. During the placement process, AIFS Internship Manager may be in contact to arrange an interview as most host companies require a phone interview. This interview normally lasts 10 to 15 minutes. The Agent is responsible for ensuring the candidate is prepared for the interview at the allocated time. An interview will only be arranged if AIFS thinks the host com-pany can offer an appropriate and relevant internship to the candidate.

The Host company interviewer will get back to AIFS regarding his/her opinion about the particular candidate and AIFS Internship Manager will inform the Agent and the intern. If the company decides to offer an internship to the intern, AIFS will get back with an Internship Offer.

Under no circumstances, are internship candidates allowed to get in direct contact with a host company - other than the scheduled phone interview. Direct contact will only be allowed after receipt of a signed Internship Offer. Please note that the intern is expected to research the interviewer company prior to the phone interview. AIFS will provide background information and web address if necessary.

Internship Offer: 1. After negotiating a suitable placement at the industry of applicant’s choice, AIFS prepares an Internship Offer with data provided by the Host Company. AIFS also secures the placement and description of pros-pected duties by signing a Training Plan with each host company and for ev-ery intern. Internship Offer is sent to the Agent or to the intern copying the Agent.

Internship Acceptance: 2. The intern will have seven days to read and sign the Internship Offer and send back to AIFS. Please note that it is the Agent’s responsibility to forward the Internship Offer to the Candidate within a rea-sonable time in order for the Candidate to review the offer.

When an offer is made by the Host Company the Candidate must either accept the offer or refuse it in which case the program application will be cancelled and the agreed cancellations fee will be payable by the Agent.

dustry choice to AIFS to check eligibility. AIFS will normally schedule a Tele-phone interview with any Applicant deemed to be eligible for the program prior to formal acceptance.

Acceptance of Application: 3. The Agent send AIFS the full set of the applica-tion documents. AIFS can only open a file for the new applicant’s name and start searching for a suitable placement when all documentation is com-plete. AIFS will inform the agent if any additional documentation is needed. Applications stating specific company names and/or requirements are not acceptable.

A complete Application must include the following:

Completed PIA Application Form »

Résumé / CV »

Please encourage your Interns to prepare an appropriate résumé including details of all previous experience they have had. A sample résumé can be found under “Useful Documents’’ section of this manual. Please note that information regarding physical features, religious preference or marital status is not considered appropriate or necessary information to mention on an Australian résumé.

A Cover letter, outlining your skills and Internship goals »

A copy of personal information pages of applicant’s Passport »

2 x passport-sized pictures »

Copy of graduation certificate if applicable »

IELTS or TOEFL results »

Form 147 – ONLY if applying for the 416 visa »

Form 956– ONLY if applying for the 416 visa »

Form 1282– ONLY if applying for the 416 visa »

Additional documentation might be necessary depending on the internship »industry (Journalism interns are required to send sample writings for example). AIFS will notify the agent if any additional document is required.

Placement Process: 1. When all documentation is complete, the AIFS Intern-ship team will start the search for a suitable placement for the candidate

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InsuranceTravel insurance covers the policy holder for insurable events that occur before or during travel such as trip cancellation/interruption, medical expenses, baggage damage and more.

The cost of buying travel insurance differs and is based on type of cover, age, destination of travel, length of stay and any pre-existing medical conditions.

All interns must provide evidence to AIFS of accident, medical, travel and personal liability insurance prior to starting the Internship. Personal liability insurance must be a minimum of EURO /US$ 2 million dollars.

1. Travel insurance

2. Full Medical cover

3. Personal liability insurance (minimum Euro/US$2 million)

AIFS has a custom designed insurance with CareMed which can be purchased online. Commissions are available for this insurance product so please contact us for further details.

If you wish to offer you own insurance policy you must provide written documentation that the insurance meets reasonable medical cover and it includes a minimum liability cover of US$2 million. Interns not possessing this will not be able to participate on the program.

For information about CareMed’s policy you may also visit:

http://www.internshipaustralia.com.au/?category=Insurance_248/

Failure to provide evidence of the insurance prior to departure will result in the cancellation of the internship.

Visa Application: After securing an internship by signing the Internship Offer, the intern can apply for a Working Holiday Visa. If the Intern is applying for the 416 Visa, AIFS will apply for the 416 visa on the intern’s behalf.

It is important to inform the Interns that AIFS is not responsible for delays due to visa processing time. Visas are processed by the Department of Immigration and Citizenship (DIAC) and not by AIFS. Visa processing may take for up to 12 weeks or longer if the intern has been asked to complete a health examination.

Visa grant: The Agent is to supply AIFS with a copy of the Working Holiday Visa grant letter of the intern.

In case of a 416 special program visa, AIFS will follow up on all correspondence with DIAC and will forward the 416 special program visa grant letter to the intern copying the Agent by email.

Pick-up & accommodation booked: 1. After securing an internship place-ment and the visa, the Agent should email AIFS the Intern’s flight details in order for AIFS to arrange the airport pick-up and Accommodation. AIFS will send the intern an Arrival Pack which includes a accommodation voucher for the first 2 nights’ hostel stay. The Agent will also receive a copy of this email for their own records.

Intern Arrives: 2. When the Intern arrives in Australia, is picked up at the air-port by a AIFS Representative holding an IAFS sign. The Intern is transferred by shuttle bus to the hostel which is approximately 20 minutes drive from the Airport and a few minutes walk from AIFS” Sydney office.

Orientation: The Intern receives directions to walk to the AIFS centre in order to attend the Orientation. The AIFS Internship Manager meets the intern and holds the orientation session which last approximately 1 hour. The date and time of orientation is announced on the Internship Offer document. During the Orientation the Intern may also pick up their bank documents (if requested prior to arrival).

Internship start: Interns commence their internships on the date listed on their internship Offer. This is usually the first Monday after they arrive.

Internship Follow up: AIFS starts the written evaluation process at the relevant week depending on the total length of the internship. AIFS receives continued structured feedback from the Intern and the Host Company for the duration of the Internship.

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Work & Travel Australia - as an add-onMany agents choose to include the Work & Travel Australia program for interns who are travelling on the Working Holiday visa. This program supports the participants by offering job, accommodation and other help for the duration of their stay.

Each participant will attend a separate orientation to their internship orientation which covers specific information for finding paid work and AIFS” assistance.

The standard program includes:

2 job offers »

Personal consultations with Job staff »

Résumé checking service »

Accommodation information and help »

Weekly Job Workshop »

Mail keeping and mail forwarding services »

Buses, tours and air travel at competitive rates »

Free Email and Internet access around Australia »

Online ‘members only’ web portal »

Work & Travel Australia is only open to those countries with a reciprocal working holiday agreement with Australia. It can be purchased separately as a stand alone program or as an add-on to PIA.

Accommodation Finding accommodation can be time-consuming and expensive after the intern arrives in Australia. Many interns choose to spend their first few weeks with a home stay family until they have settled into their new company and AIFS recommend this option to our Agents.

For Interns seeking to stay with an Australian family, AIFS can arrange a home stay in most capital cities of Australia.

Grievance handling It is critical that all interns understand the level of responsibility they will hold and the tasks that will make up their internship. In Australia interns are considered to be starting in their careers so tasks and responsibilities are set according to these guidelines.

Intern’s responsibilities within the host company will depend on a variety of factors such as; their level of experience, educational background, level of English and the industry.

A high school graduate or first year University student with only limited knowledge in their field of studies can expect to do more general tasks than graduates. These interns would be more dependent on supervision and have limited responsibility. Naturally in this situation the Intern will be learning new skills which they have previously not been exposed to and of course advancing their Business English.

An Intern with specialized level of knowledge can expect to be involved in projects in which they will be applying their technical skills or previous knowledge directly. After the initial introduction to the company, under close supervision and a structured training plan these Interns are normally given a more involved training where they may apply their knowledge and experience. The level of responsibility and involvement in the company’s business operations depends on the intern’s, field of study abilities and naturally the enthusiasm they display to the host company during their internship.

Longer internships ensure a more involved training with increased training outcomes. Shorter internships give general, first exposure to the industry.

Occasionally issues arise during the program. If the intern or host company has an issue which cannot be resolved with each other AIFS will mediate. This mediation is documented and copies of any issues can be forwarded to the agent if requested.

AIFS terms and conditions clearly outline what is expected of the intern for the duration of their placement. Failure to adhere to these terms and conditions may result in the cancellation of the internship in which case AIFS will be unable to offer further services to the Intern or provide a reference from the Host Company.

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General information about Australia

CurrencyThe currency in Australia is the Australian Dollar, which is divided into 100 cents. Coins come in denominations of A$1 and A$2 (gold coloured coins), 50, 20, 10 and 5 cents (silver coloured); notes come in denominations of A$5, A$10, A$20, A$50 and A$100.

The notes are of different colours and increase marginally in size according to increasing value.

National Emergency Number: 000 for the Police, Fire Services or Ambulance

THIS IS A FREE CALL.

Please note it is an offence to call this number when it is not an emergency.

Measurements and WeightsAustralia uses the metric system of weights and measures. Speed and distance is measured in kilometres, goods in kilograms and litres, temperatures in Celsius (Centigrade).

Metric Conversion Table

1 metre (m) = 100cm 1 Kilometre (km) = 1000m

1 centimetre (cm) = 0.394 in 1 metre = 3.3 foot1 kilometre = 0.621 miles

1 inch (in) = 2.54 cm1 foot (ft) = 30.48 cm1 yard (yd) = 0.91 m1 mile = 1.610 km

1 hectare = 10,000 sq metres 1 hectare = 2.471 acres 1 acre = 0.4 hectares1 litre = 0.22 UK gal1 litre = 0.26 US gal

1 UK gallon (gal) = 4.55 litres1 US gallon (gal) = 3.8 litres

1 kilogram (kg) = 1000g 1 gram (g) = 0.035 oz1 kilogram = 2.2 lb

1 ounce (oz) = 28.g1 pound (lb) = 454 g

ElectricityThe electrical current in Australia is 220 - 240 volts, AC, 50HZ. The Australian power outlet is a three-pin configuration and will differ from your country’s system, so you

What is a Homestay?A Homestay is a single furnished room with an Australian family no more than 40 minutes from the location of their internship. Homestay include breakfast and dinner. For more information about Homestay options please contact AIFS.

The Home stay application form should be submitted to AIFS at the time that the Applicant applies for the program.

The Agent is responsible for letting AIFS know about the intern’s allergies, smoking habits and special needs and preferences.

Details about the costs of a Homestay are in the Documents Section of this handbook together with the Homestay Application Form which contains the Home stay code of conduct, home stay cancellation policy and home stay terms & conditions.

In addition to home stay, shared accommodation is a popular option among young people in Australia and there are a number of online resources to look for a suitable option such as www.furnishedproperty.com.au. For more information please refer to our website.

AIFS should be another stop when beginning the search for accommodation. Besides AIFS’ accommodation notice boards, AIFS staff can also provide Interns with advice on choosing the right place to live.

NOTE: If arriving in Australia between mid-December to mid-January, interns will find accommodation costs are much higher due to the summer holidays. It will also be very difficult to find accommodation in most capital cities unless bookings are made well in advance.

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Eggs A$5.00 for 12Glass of beer (small) A$3.00Glass of wine A$5.00 or $6.00Litre of milk A$2.50Loaf of bread A$2.50 - A$5.50Movie ticket A$12.00- A$15.00Orange juice A$3.50 - A$4.50 2 litrePasta (dried) A$1.00 - A$2.50 per 500gPetrol A$1.20 - $1.50 a litrePotatoes A$2.50 per kgPostage stamp (local) A$0.50Postage stamp (international) A$1.20 - A$1.85Shampoo A$2.00 - A$8.00Soap A$3.00 (multiple pack)Toothpaste A$3.00 per 130g tubeTelephone call (local call) A$0.40 – A$0.50 untimed

The above table is a guideline for prices in Australia. Please note that these can vary according to location and store.

Weekly living costs for a single person Item A$*Rent A$130 - A$210Food A$70 - A$100Utilities (gas, electricity) A$10 – A$15Other (entertainment, books, clothes etc) A$105- A$160Total cost per week A$335 – A$528

* All $ mentioned in this book refer to Australian Dollars (A$). The prices are approximate and correct at the time of printing.

TippingTipping is not customary in Australia although service charges are added to accounts by some hotels and restaurants on weekends and public holidays. Taxi drivers do not expect to be tipped although often Australians will round up the cost to the dollar. In more expensive restaurants it is usual to tip waiters up to 10% of the bill for “special service”. At any time, tipping is your choice and you should consider the service you receive when working out if and how much to give.

will need an adaptor. In some cases you will need a voltage converter as well as an adaptor. Adaptors can be purchased from most travel shops or upon arrival at AIFS for around A$13.00.

Business HoursOffice hours in Australia are generally 9:00 am - 5:00 pm, Monday to Friday. Shopping hours vary from state to state and from store to store. In Sydney, several supermarkets have extended shopping hours; however general shopping hours are from 9:00 am to 6:00 pm Monday to Friday, 10:00 am to 5:00 pm on Saturday and 10:00 am to 4:00 pm Sunday. Most cities have one late trading night a week, usually Thursday or Friday.

Cost of LivingDepending on where the intern comes from in the world, s/he will probably find Australia’s cost of living to be relatively affordable or even cheaper than home. However it is important to consider before you leave home how much you will need to support your travels and living expenses. Some interns live in Australia on A$45 a day, although A$60 - A$75 would be a more realistic figure and would mean that you could be a lot more flexible in what you do. Beds in dorm type accommodations range from A$20 to A$38 and prices for a double room range from A$65 to A$95.

As in all larger cities the cost of living is higher, so if you plan to spend most of your time in Australia cities your living costs will be higher.

AUSTRALIAN PRICES ITEM A$*Apples (per kg) A$3.00 - A$5.00Bananas (per kg) A$5.00 per kgBeef (T-bone steak) A$16.00 per kgBiscuits (chocolate) A$2.50Chicken (whole) A$8.50Chicken (fillets) A$14.00 per kgCoke (1.25 litre) A$1.20Coke (can) A$1.50-2.00Conditioner A$3.00 - A$8.00Condoms A$13.00 a box of 12Deodorant (roll-on) A$3.00 - A$5.00Disposable Shavers A$3.50 (small pack)

28 29

When cashing a travellers cheque, it is important to check the fees and commissions, because they vary widely from bank to bank and institution to institution. AIFS has arranged an exclusive deal with Travelex so that interns are not charged a commission fee when cashing travellers cheques and foreign currencies. For more details please encourage the intern to speak with one of the friendly staff at AIFS.

Credit CardsThe most common cards are MasterCard, Visa, American Express and Diners Club. Interns should be aware that credit cards may have restricted use in small stores and some places may not accept them as a method of payment for small amounts.

As an intern/temporary resident interns will be unable to apply for an Australian credit card.

Transferring money from overseasThe easiest way to transfer money from overseas is to do an International Funds Transfer from an Overseas Account to an Australian Account. This is a very simple and safe process. It is important to check with the overseas bank before leaving, on what their process is for international transfer. Please note that international transfers can take between 5-10 working days.

The other option available is to send money through an agency like Western Union. It takes about 30 minutes for the money to be transferred and Western Union agents are found all around the world and in many part of Australia. Western Union fees apply and some stores have limited opening hours. For details visit www.westernunion.com.

Public telephonesTelstra is Australia’s national provider for public phones. A local call from a public phone booth will cost 50 cents for any length of time. All public phones take coins, most take phone cards, and some of the newer boxes take credit cards. Telephone cards can be purchased at AIFS.

BankingIf the intern is receiving payment, an Australian bank account will be necessary so that the host company can pay intern’s salary directly into his/her account. There are many banks in Australia and their fees and services vary greatly.

If an intern decides to open a bank account after arrival, the bank will need his/her passport and another form of identification such as a credit card or overseas driver’s license. The Intern will have to supply a permanent address when opening an account, so AIFS suggests the use of AIFS address for this purpose.

The address is:

Your Name

C/- AIFS

PO Box Q577, QVB PO

Sydney NSW 1230

Automatic Teller Machines (ATM’s)ATMs are found in all cities and can be accessed with a bank card or with a credit card or bankcard that bear the “Cirrus” or “Maestro logo. Most banks have a limit of $1000 per day however it is best to check with the bank if planning to withdraw a large amount of money. It is a good idea to obtain overseas banks phone number or their Australian contact number. Interns may need to contact them if they have any problems accessing their overseas bank account.

EFTPOSMany shops, service stations supermarkets and department stores are linked to the EFTPOS (Electronic Funds Transfer at Point of Sale) system. The EFTPOS system is a debit system, which enables people to pay directly for goods with a bankcard.

Travellers ChequesAmerican Express, Travelex and Visa are widely recognised in Australia and are a useful way to carry money if the intern does not intend to open a bank account.

30 31

Country Codes:

Country Code Country Code

Korea 82 The Netherlands 31

Denmark 45 Estonia 372

France 33 Belgium 32

Japan 81 Italy 39

Finland 358 Norway 47

Germany 49 United Kingdom 44

New Zealand 64 USA 1

Sweden 46 Taiwan 886

* Australia’s country code is 61. If calling Australia call +61 and then drop the first 0 from the number. i.e. To call the mobile phone number: 0411 123 123, please dial +61 411 123 123.

Mobile Phones (Cell Phones)AIFS offers a wide range of mobile phones and SIM cards that interns can buy when they arrive. We can explain the features and benefits of each network provider company so that interns can find the phone or SIM card that best suits their needs.

E-mail and InternetThe cheapest way to stay in touch is to use free Internet access provided by AIFS (30 minutes/day). We have computers with Internet access, WORD and printing facilities for interns’ convenience. Instructions about how to logon will be given at internship orientation.

Calling within AustraliaSTD (national) calls and ISD (international) calls are timed and their cost will depend on the length, distance and the time at which the call was made. Generally off-peak times for calling overseas are from 6.00 pm to 9:00 am Monday to Friday and all day Saturday and Sunday. The cheapest way to call other states in Australia or overseas is by using AIFS’ calling card. This card can be recharged and is located on the back of the AIFS ID card received upon arrival.

Any number beginning with 1800 is a toll free number. The STD codes for the capital cities in Australia are:

(NSW) Sydney 02

(VIC) Melbourne 03

(ACT) Canberra 02

(QLD) Brisbane 07

(SA) Adelaide 08

(WA) Perth 08

(TAS) Hobart 03

(NT) Darwin 08

Calling OverseasAs mentioned above, the cheapest way to call overseas is to use AIFS calling card. As part of the program interns will receive a free $5.00 calling card that offers one of the cheapest rates in Australia. Interns will be able to recharge this by cash or credit card at AIFS or by calling the number on the back of their card and using their credit card. AIFS also has a wide range of phone cards and can advise you on the most appropriate one for interns.

To call overseas dial 0011 + the country code (E.g. 0011+49+ local number)

32 33

Postal Costs Airmail (PRICES AS OF DECEMBER 2007)

A standard letter or postcard within Australia costs 50 cents and will take 1-7 days for domestic mail and 5-14 days for international mail. Sea mail can take anywhere up to 3 months and is only for larger items.

Zone Standard A$ LETTER POSTCARD

Asia-Pacific (NZ, Japan, India) A$1.30 A$1.25

Rest of the World (USA, Canada, Europe) A$1.95 A$1.25

Aerogramme (all countries) A$1.05 each

Receiving MailFor the duration of this program interns can also use AIFS’ mail service to receive and store their mail (letter and parcels). This is a free service.

To use this service they should use the following address:

Your Full Name

C/o AIFS

PO Box Q577

QVB Post Office NSW 1230

Australia

Mail is stored at AIFS until 1 year after date of arrival. Mail not collected after 1 year will be destroyed or “returned to sender”.

As part of the program Interns are also entitled to use the internet facilities at AIFS’ national internet provider around Australia by showing your AIFS ID card (conditions apply).

AIFS’ CENTRE, ‘HQ’ AIFS’ centre, HQ is the base for the duration of the program. Being a Professional Internship Australia participant, gives access to AIFS’ services including:

Support & advice »

24/7 emergency assistance »

Information on housing in Australia »

Interns will be given AIFS ID card during Orientation that identifies AIFS interns. This card provides access to AIFS and the “members-only” area, an international rechargeable phone card loaded with a A$5 credit and 30 minutes free internet each day. Please inform interns to remember to bring this card each time they come to the centre.

As AIFS is located in the heart of Sydney, interns can visit us as often as they like. No matter where you are located, AIFS Internship Manager will stay in touch with you via emails and phone. AIFS also organises regular social outings. In the past these have included Harbour cruises, pub treks, dinner nights, ski and surfing weekends, etc. Interns are informed about these exclusive events by the Internship Manager.

AIFS opening hours are:

9:30 am to 6:00 pm Monday to Friday

(closed weekends and Public holidays)

MailAustralia Post has at least one Post Office or agency in most towns in Australia. Post Offices are open from 9:00 am to 5:00 pm Monday to Friday and some larger Post Offices are often open on Saturdays from 9:00 am to 12.30 pm.

34 35

other’s qualities, their similarities and differences. Interns will learn vital language skills, become more culturally aware, will meet new people, explore new places with the opportunity to add an international dimension to their CV.

In fact, our strength lies in providing AIFS program interns with the educational edge they need to succeed in a highly competitive, diverse and interdependent world.

Our NetworkBonn, Boston, Cape Town, London, Paris, Stamford, Sydney, Warsaw and Washington DC.

Our StaffOur staff understand the challenges, rewards and benefits associated with overseas study, work and travel. They themselves may have lived or studied in another country, most are multi-lingual, but each is happy to share their invaluable experience and knowledge with you every step of the way!

Contacting us

Internship enquiries: internship@aifsaustralia.com / +61 (2) 8235 7063(Cem Celik)

Accounts: djoldic@aifsaustralia.com / +61 (2) 8235 7032(Dana Joldic)

Agent Agreements: waylward@aifsaustralia.com / +61 (2) 8235 7000(Wendi Aylward)

General enquiries: info@aifsaustralia.com.au / +61 (2) 8235 7000

24/7 Emergency phone: 0407 708 529

About AIFS The American Institute for Foreign Study (AIFS) and its family of companies organizes cultural exchange programs throughout the world for more than 50,000 students and young people each year. Since our founding in 1964, more than a million people have participated on an AIFS study or working-travel program.

AIFS opened its first office in Australia in 1999. This year approximately 5,000 adventurous young people will participate on an AIFS program to or out of Australia.

Our MissionTo provide the highest quality educational and cultural exchange programs »

To enrich the lives of people throughout the world »

Our ValuesExcellence in programs, operations and people »

Exceptional caring support for our program participants »

Honest, equitable and non-discriminatory treatment of program participants, »agents, and employees

Innovation »

Teamwork and collaboration both within the organization and with agents »

Encouragement of employee initiative and professional development »

Responsible financial stewardship »

Support of multi-cultural values »

Why choose AIFS?The opportunity and need for enhanced global understanding is greater now than ever. AIFS programs teach young people from all over the world to understand each

36 37

Sample Documents:Professional Internship Australia (PIA) Application Form• Sample CV (Résumé)• Sample Cover Letter • Blank Internship Offer• Arrival Information Sheet•

Visa416 Special Program Visa Application form (Form 147)• Form 956 (Additional Form to Form 147)• Form 1282 • 416 visa FAQ•

HomestayHomestay code of conduct

Homestay cancellation policy• Homestay Terms and Conditions• Evaluation Form for the Intern• Evaluation Form for the Host Company• Statement of Internship Objectives• AIFS Certifi cate of Completion•

Professional Internship Australia ( PIA ) Application Form

3

Professional Internship Australia Application Form

Personal Details(Please use black capitals and print your name exactly as it appears on our passport)

First Name Last Name

Date of Birth Gender Female Male

Country of citizenship

Postal address City

Postal code Country

Home phone (country code – city code – number) E-mail

Mobile (cell) (country code – city code – number)

Emergency Contact Last Name First Name

Relationship to you (i.e. Mother, friend)

Postal Address City

Postal code Country

Phone number (country code – city code – number) E-mail

Mobile (cell) number (country code – city code – number)

Arrival Details Estimated arrival date

Do you require accommodation (homestay)? Yes No

Passport & Visa Details (if you do not hold a passport, please advise AIFS of the following details when you receive your passport)

Will this be your first visit to Australia? Yes NoHave you previously applied for any type of Australian visa? No Yes Was your visa Granted Refused Withdrawn Pending If you have already been in Australia please give details of all the visas you had:

Passport Number

City of Issue Date of Issue Expiry Date

Visa (please tick the visa you intend to use for your Internship program)

416 Special Program Visa Working Holiday Visa Student Visa

Do you require accommodation (homestay)? Yes No

(if you do not hold a passport, please advise AIFS of the following details when you receive your passport)

Will this be your first visit to Australia? Yes No

Refused Withdrawn Pending

If you have already been in Australia please give details of all the visas you had:

City of Issue Date of Issue Expiry Date

Working Holiday Visa Student Visa

4

English Language Skills

Would you like to book English language study?* Yes No

How many weeks would you like to book?

2 wks 4 wks 6 wks 8 wks 10 wks 12 wks Other _ wks

* AIFS recommends undertaking a minimum of 4 weeks English study prior to the commencement of your Internship.

Oral English ability Intermediate Advanced (minimum IELT 5.0 or the equivalent is required)

Written English Intermediate Advanced (minimum IELT 5.0 or the equivalent is required)

Listening comprehension Intermediate Advanced (minimum IELT 5.0 or the equivalent is required )

Have you completed a English language test in the last 2 years? (Eg. TOEFL, IELTS, Cambridge) Yes No (If Yes, please enclose a photocopy of your results)

Professional Internship Program Information Preferred Internship duration

0 – 6 weeks (AU$1445) 7 – 12 weeks (AU$1725) 13 – 26 weeks (AU$1995)

Please Specify exact number of weeks

Day/month/Year Day/month/Year

Preferred Internship start date: Preferred Internship end date:

Internship Details Preferred industry/field of Internship 1st choice 2nd choice

3rd choice Please note: preferences are taken into consideration however the internship placement will depend upon availability and the relevant experience/ skills.Any other specific requests?

Please note: specific requests are taken into consideration however the internship placement will depend upon availability and the relevant experience/ skills.What do you expect from your Internship?

What specific skills do you want to learn or improve?

Are you flexible with the location of the Internship? (eg. Internship located in Brisbane or Sydney or Melbourne…) Please write any further information you feel is relevant or would assist you in securing your Internship:

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38 39

Sample CV (Résumé)

CURRICULUM VITAE

Johann Volkmann

Name: Johann Volkmann

Date of Birth: 21st July 1980

Nationality: German

Address: Wuenderstrasse 11 Im Winkel 60594 Frankfurt Germany Contact: Phone: +49 456 45664 Mobile: +49 179 1155105 eMail: johann.volkmann@web.de

Education: (please write the more recent on top) Oct 04 - current International Management (BBA) University of Applied Science in Wickede, Germany (please list main

o International Marketing subjects if necessary)

o Human Resources

o Finance

Sep 02 – Jul 04 College of Higher Education Frankfurt, Germany

Sep 94 – Feb 04 Bach Fachhochschule Frankfurt, Germany (German Higher School Certificate)

Work Experience: (please write the more recent on top) Aug 05 – Sep 05 Internship at Volkwagen Frankfurt, Germany Within Marketing and Logistics departments (please describe your duties)

o Collaborating with the launch of a new product

o Liaising with distributors and suppliers

o Conducting an internal market research study

o Creating and updating in house database

Jan 04 – Jul 04 Office Assistant Siemens Frankfurt, Germany

o Arranging appointments and meetings

o Answering income telephone calls

o Archiving and filing documentation

Languages: German Native Speaker

English Advanced Level

French Intermediate Level

Spanish Basic Level

Skills: Computer Skills: Windows MS-Office (Excel, Word, Power Point) Internet Driver’s licence: International license – C class

Interests: Languages, different cultures, swimming, sailing, surfing

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23 January, 2009 Johann Volkmann C/- AIFS Australia 91 York Street Sydney NSW 2000

Application for an Internship Dear Sir or Madam, My name is Johann Volkmann and I would like to apply for an internship within your organization. As you will see from my resume attached, I am currently studying a degree in Business, majoring in International Marketing at the Bergerstein University in Berlin. In order to complete this degree I am required to complete an internship in a foreign country, in a language other that German. As I have studied English for the past 7 years, and have always had an interest in Australia, I have decided to undertake my internship in Australia. As you will also see from my resume, I have undertaken 2 other internships in the last 3 years, with BMW Bergerstein and Deichmann Dortmund. Both of these internships were working within a variety of departments within the respective companies including administration, marketing, promotion and controlling. I am flexible with the date I can start an internship and would ideally like to commence an internship sometime in August this year. As I am studying International Marketing I would be very happy to work within your marketing department or have the opportunity to work within an associated area. I would like to thank you for your time and look forward to hearing from you in the near future. Kind regards, (sign here) Johann Volkmann

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AIFS Internship Offer

AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 Internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

1

INTERNSHIP OFFER

Professional Internship Australia Training Plan

Intern’s Details (office use only)Last Name: First Name:

Nationality: D.O.B:

Host Company Details Host Company Name ABN

Street Address Suburb

Postal Code State

Main telephone Fax

Intern’s supervisor Position

Direct telephone E-mail

Company profile

AIFS Internship Consultant Details (office use only)Last Name: Berzeg First Name: JansetGeneral Phone: 028235 7000 Direct Phone: 028235 7063 Email: jberzeg@aifsaustralia.comAddress: Second Floor, 91 York Street City: SydneyPostal Code: 2000 State: NSW

INTERNSHIP OFFER

Office Use only Representative Name Country: Date (day/month/year):

AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 Internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

(office use only) First Name: Janset

028235 7063 Email: jberzeg@aifsaustralia.com City: Sydney

State: NSW

AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 Internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

3

Host Company Location and Directions

Internship Location (w/ SAMPLE MAP BELOW)Host Company Name Street Address

Suburb

Postal Code

State

Internship Directions

First Day Instructions

Dress Code

INTERNSHIP OFFER

AIFS’ Orientation Session

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Arrival Information Sheet

ARRIVAL INFORMATIONDear AIFS Intern Participant,

The following services have been organised to help you when you arrive in Australia.

Airport pick-up

AIFS has arranged for you to be picked up from the airport when you arrive in Sydney. When you exit the gate please look for the blue meeting point and the sign with “AIFS ‘Work & Travel Australia”.

If for any reason you cannot find the sign, or your flight was unexpectedly delayed, please call the number listed below before getting on any bus or taxi to the hostel. The hostel representative may be on their way or waiting for you elsewhere at the airport.

Phone 1800-242 273 free call

Accommodation Hostel-style accommodation (+ breakfast) have been booked for you at “BASE” – a great hostel, conveniently located only short walk from “HQ” (“headquarters”), AIFS’ service and information centre.

BASE Up Address:

BASE 477 Kent Street

Sydney

Arrival Orientation

To get you started, an arrival orientation has been organised at AIFS. BASE will give you information about the orientation anddirections to the centre which is located 5 minutes walk from BASE. The orientation will last for about three hours and you will need to attend the first available orientation after your arrival unless other arrangements have been made by your sending organisation.

Your AIFS orientation time is Friday xth February 2008 at 10:00 and will be held at AIFS office.

Please do not forget to bring your passport and one other form of ID.

HQ

“HQ” – short for AIFS’ “headquarters” in Australia. As a participant of Work & Travel Australia, you will receive free access to HQ and its services including free internet access (30 minutes per day), travel and accommodation advice (and the possibility to bookyour travel at discounted prices), free newspapers, assistance finding work and plenty of opportunities to meet travellers fromvarious countries around the world.

Level 2, 91 York Street, Sydney Tel: (02) 8235 7000 hq@aifsaustralia.com Monday – Friday, 9:30 am - 6:00 pm (closed public holidays).

**You are welcome to visit HQ prior to your orientation**

Accommodation voucher First name:

Last name:

Country/agent:

2 nights accommodation+ breakfastBASE 477 Kent Street, Sydney Toll Free number: 1800 24 BASE

Please note: This voucher is non-transferable and only valid with prior booking confirmation by AIFS.

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BASE Up Address:

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“HQ” – short for AIFS’ “headquarters” in Australia. As a participanSAMPLE

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42 43

416 Special Program visa Application form (Form 147)

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Form 956 (Additional Form to Form 147)

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44 45

Form 1282

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416 Visa FAQ

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

416 Visa FAQ’s

a) How long does it take from the time of application to get the visa? The Department of Immigration and Citizenship (DIAC) tries to process all applications within 4-8 weeks of the date of application. Between July-November peak season, expect a 6-8 weeks waiting period. This is however an approximation and visa processing usually takes longer if additional information, i.e. health check/police record etc. are required. b) Can I get paid/work on the 416 visa? You will be granted with a 416 special visa regarding information about your host company provided to DIAC. It is illegal to seek paid employment with any other organization during your internship. c) Can I study on the 416 visa? You can study without exceeding 20% of the total duration of the program. d) What if I don’t get my visa in time? DIAC advices that you don’t book a flight until your visa has been approved. AIFS can usually alter the start date of your Internship should this be necessary. e) Can I go onto a 416 visa from a student visa? Since May 2007 it is possible to change from a Student Visa to a 416 visa if you meet the eligibility criteria. f) What if my visa application is refused? It is very rare for an application to be refused as long as the health and character requirements can be met and the Internship is bona fide. The visa fee (AU$190) is non refundable in all cases. It is not possible to guarantee that your visa application will be successful. g) Can I bring dependants (children/spouse/relatives whom are dependant on you) out to Australia on the 416 visa It is possible, although they will also have to undergo health/character checks. There are no work limitations on dependants, but in order to be included on your application they must prove that they will financially be dependent on you during their stay in Australia. h) What is the maximum time frame of 416 special visa? You can be granted with a 416 special visa for up to six months. Conditions apply, please refer to ‘’eligibility criteria’’. e) Is 416 special visa extendible if I wanted to stay longer in Australia? Your 416 special visa will only be granted for the duration of your internship. If later on you wish to stay longer in Australia, you can chose to apply for another visa suitable to your situation however AIFS is not authorized to give advice on other visas.

York Street, Sydney NSW 2000nship@aifsaustralia.com

www.aifsaustralia.com

ong as the health and characterna fide. The visa fee (AU$190) is nonntee that your visa application will be

elatives whom are dependant on you) out

ergo health/character checks. There are noe included on your application they mustou during their stay in Australia.

ecial visa?p to six months. Conditions apply, please

stay longer in Australia?duration of your internship. If later on youapply for another visa suitable to your

advice on other visas.

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

Form 147 How to complete the 147 Visa Application Form for a 416 Special Visa Intended date of arrival: Please leave blank Part A – Category of Visa If you are not sure of some answers, please leave blank 1 (subclass) = 416 special program Part B – Applicant Details 2 Write your full name, including any middle names you have as it appears on

your Passport. 3 You need to answer this question. 4 Tick male or female. 5 Please write your date of birth. 6 Please provide necessary information as it appears on your Passport. 7 Please tick the option which is applicable. 8 Please write the country of your citizenship. If you have dual citizenship, write the

country of the passport you are applying for the visa. 9 This question refers to any other citizenship you may hold. If you have dual

citizenship, write the other country you haven’t mentioned in question 8. 10 Enter your passport details here. 11 Leave blank 12 Please write your residential address. 13 If your current address is the same as your residential address, write ‘’as above’’. 14 Please write your contact numbers. 15 Please tick ‘’No’’ as this refers to DIAC contacting you whereas AIFS will be your

authorized recipient. 16 Please write your current occupation. If still studying, write ‘’student’’ 17 Please write ‘’No’’ as you are not going to be dependant on another applicant.

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AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

Homestay code of conduct

48 49

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

50 51

HOMESTAY TERMS AND CONDITIONS

1. Accommodation Placement Fee is not refundable

2. Accommodation booking is for minimum 4 weeks or length of study if shorter than 4 weeks.

3. Change of Homestay: 3.1. Requests for a change of Homestay will only be considered under the

following circumstances: The Intern has arrived in Australia and commenced their Internship; AND one of the following occurs:

a) Inability of the Host Company to continue the internship; b) Sexual harassment or discrimination against the intern;

c) Racial or religious vilification against the intern; d) Breach of Health and Safety regulations affecting the intern.

3.2. Students who change Homestay for circumstances outlined above will receive their second placement free of charge. Students who wish to change their homestay outside of the previous statement will be charged a second placement fee.

3.3. The first four weeks of homestay funds are not negotiable. A change of family during the first 4 weeks will incur a AU$100.00 administration fee.

3.4. Change of family after the initial 4 week booking period will be treated as a new placement.

4. Host family must be informed 2 weeks before moving out; otherwise 2 weeks accommodation must be paid.

5. Students who book long term Homestay but stay less than 4 weeks will not receive a refund.

6. Interns who do not arrive as scheduled without notice will not receive refunds.

7. Amendment fee – AU$80.00

Cancellation1. Placement fee – non refundable

2. More than 7 days notice – refund applies to accommodation, guardian funds & airport transfer

3. 7 days or less prior to arrival – 2 weeks homestay monies are retained for family, airport transfer and guardian funds are refundable

AIFS Australia, 2nd Floor, 91 York Street, Sydney NSW 2000 T +61 2 82357000 internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

HOME STAY

Conditions & Cancellation Policy:

• Accommodation will not be confirmed until Homestay payment, placement and airport pick-up fees are paid in advance. • Accommodation booking is for minimum 4 weeks. • Accommodation placement fee and airport pick-up fee are not refundable. • Full Home stay fees are only refundable if cancellation received prior to 48 hours of arrival in Sydney. • Home stay fees will incur 50% cancellation fee if notification received within 48 hours of arrival. • Full refund of outstanding home stay fees are only given in extreme circumstances after the student’s arrival. • If a student wishes to change his/her accommodation then family must be informed two weeks in advance. • If a student wishes to change families within the period of his/her original booking then a AU$100.00 administration fee will apply. Change of family after the initial booking period will be treated as a new placement.

Homestay tems and conditionsHomestay cancellation policy

52 53

Evaluation Form for the Intern Evaluation Form for the Host Company

AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 Internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

1

INTERNSHIP APPRAISAL FORM - Intern AIFS AustraliaPlease find following an appraisal form specially designed to make sure that the placement is progressing well. Upon completion of the appraisal form you need to email, fax or post them to AIFS.

General Details Intern’s Name: Date of Appraisal:

Supervisor’s Name: Host Company Name:

Current week of Internship: Total duration of Internship:

Intern’s feedback What activities have you carried out this month?

Do these activities correspond to the placement description? Yes No Please give details

Are there any areas you could suggest for improvement in your Internship?

Please rate the following: (1 being “excellent” and 5 being “poor”)Relation of tasks to your chosen field 1 2 3 4 5 Level of training given 1 2 3 4 5 Experience that you are gaining 1 2 3 4 5 Relationship with your supervisor 1 2 3 4 5 Relationship with your colleagues 1 2 3 4 5 Host Company facilities (desk, computer…) 1 2 3 4 5 Overall Internship experience 1 2 3 4 5

Please rate the following: Level of supervision Too much Perfect Not EnoughLevel of responsibilities given Too much Perfect Not Enough

Other Comments

Office Use only Internship Manager Date Received:

AIFS (Australia) Pty Ltd AIFS AUSTRALIA Second floor, 91 York Street, Sydney NSW 2000 T +61 2 8235 7000 Internship@aifsaustralia.com

F +61 2 8235 7002 www.aifsaustralia.com

1

INTERNSHIP APPRAISAL FORM – Host Company AIFS AustraliaPlease find following an appraisal form specially designed to make sure that the placement is progressing well. Upon completion of the appraisal forms you need to email, fax or post them to AIFS.

General Details Host Company Name: Supervisor’s Name:

Intern’s Name: Date of Appraisal:

Intern’s Performance What activities has the Intern carried out this month?

Do you feel the tasks that you have assigned are within the Intern’s current knowledge skill levels?

Are you satisfied with the general performance of the Intern?

What aspects do you think the Intern needs to improve?

Please rate the following: (1 being “excellent” and 5 being “poor”)Level of English 1 2 3 4 5 Intern’s Punctuality 1 2 3 4 5 Intern’s attendance 1 2 3 4 5 Intern’s general skills 1 2 3 4 5 Intern’s ability to learn 1 2 3 4 5 Intern’s ability to finish tasks on time 1 2 3 4 5 Intern’s relation with supervisor 1 2 3 4 5 Intern’s interaction skills with the team 1 2 3 4 5 Intern’s attitude 1 2 3 4 5 Intern’s output to the Company 1 2 3 4 5 Intern’s ability to do task unsupervised 1 2 3 4 5

Other Comments

Office Use only Internship Manager Date Received:

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AIFS Certificate of CompletionStatement of Internship Objectives

Johann Volkmann Internship Goals √ Further my knowledge within a Human Resources department including the

interrelations of a company

√ Develop my management and negotiation skills

√ Learn how to consult and solve problems that arise within and outside organisation.

√ Use my knowledge in Psychology and International Relations in real life circumstances and events

√ Further my knowledge in Marketing and Consumer behaviour

Skills √ Bilingual in English and German. I have lived in and can relate to multiple cultures.

√ I am organised and task oriented

√ Can type and use business formatting for any business-type documents

√ I am interpersonal and work well with people

√ I have studied Psychology and International Relations. I am knowledgeable in both of these subjects as well as consumer behaviour and marketing

√ Enjoy working in “team building” situations applying psychological aspects and organisational development

√ Lived in “bi-cultural” atmosphere and speak fluent English

√ I am good at problem solving and planning