Growth Opportunities for Wealth Management

Temenos Infinity Wealth

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“BCV’s relationship managers have reached unprecedented level of efficiency and professionalism that are winning us market share in the highly competitive onshore private banking market.”

- Patrick Botteron, Head of Private Banking Onshore - BCV

Turning Challenges to OpportunitiesWith Temenos Infinity Wealth:

Changing customer behaviors

Operating efficiency and rising costs

Regulatorypressure

War fortalent

Increasedcompetition

Marketdisruptors

Legacytechnology

The ideal world for Wealth Managers:

Increased productivity

Operationalefficiency

Market penetration

Lower cost

Increasedrevenue

Minimizedrisk

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Wealth Managers have a unique opportunity to review their business models, operating costs, customer services and value propositions to increase growth. Technology will be a key enabler of business agility and product innovation, delivering client-centric product solutions and improving operating costs.

Regulatory scrutiny, major player departures and pressure for greater transparency have set the ground for rapid transformation in the wealth management industry. Changes in demographics, technology, environment and social behaviours are shaping the face of the industry.

Investors’ preferences are changing. The next-generation is demanding greater transparency, availability of wealth management digital channels and personal involvement in the investment decision making process.

Competitionfrom existing large incumbents and overseas banks are still the most significant threat for Wealth Managers. But the landscape is changing with disruptive entries from non traditional players, especially technology companies, and fintech start-ups.

Legacy systemsand slow processes make operating models much more complex and time consuming. Data is siloed and often there is a gap between back office account-centricity and front office client-centricity making it hard to achieve a ‘single client view’ impacting quality of client service.

Digital technologyis transforming financial services. Globalization of business requires advanced mobile digital solutions for wealth managers and investors. The wealth management industry is opening up to the digital evolution but not fast enough.

New regulationis slowing and no longer seems to be the biggest concern for banks. Still, regulatory pressure has opened up the route to differentiation through technology innovation with wealth managers reviewing their product portfolios and structures.

Top talentis at the heart of the wealth management value chain. Wealth managers must attract and retain this key human capital by offering a competitive, modern, efficient work environment.

Market Background

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Empower your portfolio and relationship managers with Temenos Infinity Wealth; Temenos’ single front-to-back office platform designed to address the challenges wealth managers are facing, helping them run a sustainable and profitable business.

Temenos Infinity Wealth is designed to industrialize the investment process allowing you to efficiently manage investments for large numbers of complex portfolios and achieve maximal investment performance. Combining back office efficiency with front office differentiation, Temenos Infinity Wealth offers sophisticated portfolio management functionality to mass affluent and U/HNW clients, allied with CRM capabilities, mobile and internet banking capabilities and comprehensive back office support.

If you are looking for a single vendor solution, with the associated benefits of centralized support, Temenos Infinity Wealth promises to transform your business.

With its scalable innovative technology, Temenos Infinity Wealth will help you grow and digitize your business.

Temenos Infinity Wealth – Growth Opportunities for Wealth Management

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Stronger customer loyalty

Thriving in this fast changing environment requires fast adaptation. Modern software can enable a faster response and a more personalized service for your clients. Temenos Infinity Wealth enables you to engage your clients with a higher level of service, a 360 degree client view and intuitive access to relationship-centric information. By offering a superior range of financial products and services via multiple channels, Temenos helps you attract and retain both the Next Generation investors and the more traditional clients.

Opportunities in newclient segmentsTemenos Infinity Wealth covers the full range of Wealth Management business models. The combination of sophisticated CRM and Portfolio Management features with Transact provides the largest functional coverage that a Wealth Manager can get today offering a competitive technology platform for your advisors and an advanced end-service for the U/HNWI segments. With technologies like the Temenos Robo-Advisor, Temenos Infinity Wealth opens opportunities in the mass affluent market helping provide the highly personalized, 24/7, multi-channel services that clients expect and demand in this increasingly competitive environment.

Advanced digital capabilities

Travel requirements to meet with your clients are increasing. While travelling, you need to stay connected, prepare investment advice, and review your clients’ portfolios and accounts. Investors on the other hand need to access the same data as they do when in their office, in real time. They may need to access details about investment products, analyze the clients’ situation, and create product simulations. They also need to know when an alert may be triggered, or an urgent action or decision is required. Temenos Infinity Wealth empowers you and your clients to access information on line, anytime, anywhere and seamlessly through multiple channels.Cost and risk reduction

Temenos’ technology allows for progressive renovation; you can install only the components of the Temenos Infinity Wealth portfolio that your business needs, integrating them at a pace comfortable to your organization. Our approach helps to minimize the cost, time and risk of an implementation.

Increased performance andrevenue growth Temenos Infinity Wealth increases productivity and counters margin pressures by automating the investment process. It gives you the means to efficiently monitor and manage your business, reduce costs and retain/attract advisors.

Temenos’ comprehensive integration of client and portfolio data gives you all the relevant information at your fingertips, allowing you to focus on high-value-added tasks and exception management. This allows for prompt and efficient contact with prospects and clients helping increase productivity, substantially improve client service, obtain a greater “share of wallet” and increase your AUM.

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Temenos Infinity Wealth is aimed at automating the investment management process to allow portfolio managers to focus on revenue-generating activities and on exception management. It is a modular and flexible platform, with a strong integration layer able to support online message flows to/from external systems and front-to-back straight-through processing (STP). Equipped with easy-to-use designers and business logic editors, it can be configured to cover multiple market and regional business requirements.

The solution covers multiple user populations, in multiple geographical areas, inside or outside the firewall, including internal Portfolio or Relationship managers, Independent Financial Advisors and Private Wealth clients.

A comprehensive, integrated solution

FunctionalityTemenos Infinity Wealth is designed to support banking for mass affluent to high-net-worth individuals by providing front-to-back office support for the widest range of financial products – from the simplest fund and equity based instruments and FX through to structured products, exotic options and hedge funds – on one single platform.

Digital Front Office capabilities

Integrated, role-specific, multi-channel capabilities to relationship management staff to support their daily interactions and long-term relationship with mass affluent and U/HNW customers.

Core Banking functionality with Transact

Fully integrated capabilities, deployable on premise or in the Cloud, it’s highly scalable, built on award winning technology and is available on one single platform.

Entreprise Data Management with DataSource

DataSource is an Enterprise Data Management solution that improves the quality of market and reference data an automated basis, across business units of financial institutions. TDS functionality and strong flexibility allows data validation and consolidation.

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Temenos Infinity Wealth Front Office - whether used as a standalone product integrated into your existing banking platform or as part of Temenos Infinity Wealth - provides key capabilities in the areas of: relationship management, portfolio management and digital wealth.

Relationship Management

Strong competition to attract and retain private clients combined with regulatory constraints are putting more pressure on financial institutions to know their customers better and leverage this knowledge to create improved customer experience and raise profitability. This requires managing and accessing a broader range of client information for a global view of the client. Too often, however, client data is incomplete, disseminated, siloed and can only be accessed through several disparate applications. The consequence is that a holistic approach to wealth management is nearly impossible; cross-selling opportunities are missed due to a lack of understanding of relationships on the part of clients, prospects, referral sources and influencers.

To solve these issues, wealth management professionals need a single application and repository to manage and leverage comprehensive client information and display a reliable 360° view of their clients, prospects and referral sources.

Key Capabilities for Relationship and Portfolio Managers

Front Office Relationship Management allows firms to:

Interrelate contacts, organizations, accounts, portfolios, assets & liabilities and properties in a relationship-centric data model

Manage a “hub and spoke” support model by relating employees to clients

Create & navigate relationship trees

Display 360° client views

Maintain regulatory profiles such as FATCA and MiFID

Query any data

Model trust, beneficiary and fiduciary relationships

Store and classify contact and organization information

Merge duplicate contact records

Manage know-your-client (KYC) information

Manage prospects and referral sources

Create contractual (customer) structures

Create household structures and more complex client hierarchies

Manage client’s data privacy preferences with Customer Data Protection attributes

KEY FEATURES

Client management

Contact management

Client partner model

Clientonboarding GDPR

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Portfolio Management

Managing investment portfolios is more demanding than ever. Wealth management professionals demand state-of-the-art portfolio analysis. They want to instantly retrieve, display and analyze positions while on the phone with their clients. They want the ability to calculate exposure and detailed analysis. They want highly reliable data so that they can make informed investment decisions to maximize investment performance. They need the flexibility to aggregate accounts any way they want. They also need access to summary information about their book of business so that they can focus on key tasks and exceptions. Scalability is critical; portfolio management and analysis tools must be able to accurately calculate the market value of millions of accounts without disrupting service levels.

Our Portfolio Management (PM) capability incorporates the best practices adopted by the leading international financial institutions that specialize in wealth management solutions for High Net Worth and Ultra High Net Worth individual clients, mass affluent and retail segments. PM’s unique configurability, comprehensive instrument coverage and flexible portfolio modeling capabilities efficiently support discretionary portfolio management, investment advisory and execution-only service models. PM empowers portfolio managers and relationship managers to increase assets under management, improve customer service and generate higher investment performance.

Portfolio Management caters for both portfolio and relationship management profiles. Each profile is supported through a packaged solution comprised of the relevant modules. The modules provide the particular set of business functions that meets the requirements of portfolio managers and relationship managers, as well as for clients of the bank. Other solutions can be built according to the needs of a particular profile of user within a wealth management organization. They can range from a simplified set of functions for an administrative assistant or marketing officer through to a full web-enabled solution for Independent Financial Advisors (third-party external managers).

Front Office Portfolio Management allows firms to:

KEY FEATURES

Advanced performance

analytics

Investment proposal

Suitability and investment profiling

Financial investment plan

Portfolio risk analysis and integration

Portfolio management and analysis

Order management

Client and portfolio

monitoring

Multi-entity

Maintain extensive transaction, tax-lot, position, cost and performance history

Value portfolios in any currency as of any date including accruals and yields

Analyze exposure, including product look-through

Apply corporate actions

Calculate gain/loss

Aggregate data flexibly, including externally held accounts

Process transactions

Calculate cash-flow projections, income streams and maturity schedules

Quickly search product catalogs

Maintain and use indexes and benchmarks

Calculate performance at the account and portfolio levels

Maintain sub-accounts

Separate risk profiles, client report packages, mandates, instrument and accounts by product line

Provide an extensive product catalogue

Maintain and value alternative investments

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Digitizing investment management grows in importance, both for Retail banks adding robo-advisors into their offering, as well as Wealth Managers seeking to streamline and digitize investment advice and widen their reach to new client segments.

Temenos Infinity Wealth Front Office can be used by banks across segments from retail clients operating in fully automated self-service mode, through hybrid advisory models, right up to top end clients with digital tools for Relationship Managers to support their client meetings.

DigitalWealth

BENEFITS

Available for any type of financial institution, from retail banks through to private banks, with proven ability for handling Retail volumes

Built on Temenos’ Front Office Portfolio Management components, providing all the core functionalities required for automated investment

Pre-integrated into Temenos Transact, but additionally available standalone for clients with alternative core banking solutions

Full product API capability to allow for integration of functionality into existing apps

Role-based user agents and out of the box packaging for both Clients and Relationship Managers

Fully omni-channel support with web and tablet apps, allowing access anyplace, anytime

Powered by Temenos UXP, our market leading user experience platform, allowing for easy rebranding andUI customization

Core product extensions through the Temenos MarketPlace

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The wealth advisory business is evolving. Wealthy clients are increasingly tech-savvy. The so-called hybrid advisory model where self-service capability is combined with access to a Relationship Manager is fast becoming the evolving standard. With the right digital offering banks are now able to tap into the opportunity represented by the mass affluent segment.

Temenos Infinity Wealth meets the needs of institutions in this area. Packaged user agents are available for both Relationship Managers and Clients where crucially both users have access to the same core portfolio functionalities and data. Tools such as the advisor tablet app can be used by Relationship Managers to facilitate the generation of investment advice and perform portfolio reviews on the go, for example, when servicing those top end clients that prefer traditional meetings.

DigitalAdvisory

KEY FEATURES

Client restrictions including black list and security out

constraints

Reporting with e-signing

Investment proposals including online

rebalancing, order management, compliance

checks

Monitoring and alerts

Portfolio analysis including Orders, Holdings, Transactions and

Performance

Suitability and risk profiling Allocation proposal and selection

Multi-segment allocation personalization

Digital collaboration including online review and

secure messaging

Client and portfolio dashboards

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Robo-advisors are on the rise, leveraging automation to provide investment management services to the masses for the first time and meet the needs of modern clients who are comfortable with digital self-management of their lives.

Temenos’ Robo-Advisor combines rich portfolio management functional capability packaged within a fully automated solution, allowing banks to offer investment management services to mass market clients at price points affordable to them.

As well as attractive, omni-channel user agents, back end batch processes are also provided for configurable frequency and/or threshold-based mass portfolio rebalancing, automated generation of orders and transmission to the back office, and automated management of cash withdrawal requests.

Robo-Advisor

KEY FEATURES

Packaged, configurable, batch processes for full

business process automation of frequency and threshold based rebalancing, order

generation and publication, withdrawal request handling

Full portfolio analysis capabilities across things like

holdings, transactions and performance

Client risk profiling with configurable questionnaires

Investment allocation model selection

Allocation personalization and setting of investment

restrictions (constraints and black lists)

Administration tools for operational management

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Goal-based planning is evolving as the next hot topic in investing as the industry moves from standard products and portfolio returns to focus on the life goals of the client, their evolving needs and the management of their investments accordingly.

Temenos’ integrated Goal-based Investing module extends the standard Robo-Advisor to provide capabilities for clients either in self-service mode or via their Relationship Manager to setup different goals, match with the best fit investment products and track these through to their goal completion.

Goal-based Investing

Capture of individual goal objectives, risk level, time horizon and investment

contributions

Goal optimization to ensure target can be met

KEY FEATURESIn addition to Robo-Advisor:

Different goal types to address different objectives

At a glance view of goal status. Alerts and notifications if remedial

action required

Capture of one-off and periodic contributions with

automated transfers

Standing orders and transfers fully integrated with

Temenos Transact

Projection of the future returns based on Monte

Carlo simulation

Individually managed goals with own objectives but also aggregated into holistic view

of assets and returns

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Temenos DataSource is an Enterprise Data Management solutionthat improves the quality of your market and reference data on an automated basis. It thereby reduces the costs and risks connected with the management of a constantly growing volume of data.

Temenos MarketPlace is a self-service online digital store with certified third party solutions pre-integrated into Temenos software. It’s an ecosystem that allows innovative providers to connect with banks seeking to accelerate innovation for capabilities that extend and build on Temenos’ core product set.

Within Digital Wealth we offer a number of partners that enhance the Temenos core product set in this way.

Temenos DataSource is built to generate your “Golden Copy”. The flexibility of its high performance rules engine and data model allows DataSource adapting fast to changing regulations. It validates data acquired from international and local providers, merges it and then forwards consistent data to various target systems within the organization. This versatility makes DataSource unique.

Thanks to the integrated reporting system, centralized collection mechanisms make it easy to conduct internal and external audits. The future-proof technology of DataSource (JEE) can be easily expanded to meet the demands of the most complex SOA/REST strategies and is cloud ready. Data can be imported, consolidated and exported in a single STP process. Even the largest volumes of data can be efficiently managed thanks to scalable architecture.

DataSource can be deployed either as part of Temenos Infinity Wealth or as a standalone solution.

DataSource

This includes:

Product Extensions WithStrategic Partners

Digital Collaboration

Risk Analysisand

OptimizationChatbot Digital

signingCross-border

rules

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� Reduces costs and risk

� Removes organizational silos and sophisticates business processes

� Tackles regulation and compliance challenges

� Bridges talent gaps in an increasingly competitive global and mobile workforce

� Boosts productivity

� Opens opportunities in new client segments

� Helps organizations move towards better customer loyalty

� Supports organizational agility

straight throughprocessing (Swissquote)

99.9%reduction in operating expenses (Schroders)

1/3time reduction to make a proposal (BCV)

50%

Benefits ofTemenos Infinity Wealth

The ‘winners’ in wealth management will use technology as a key enabler of business agility and product innovation to deliver client-centric product solutions and improve operating costs.

To hear more on Temenos Infinity Wealth, contact us at sales@temenos.com

temenos.com

tem.mn/allProds

Temenos AG (SIX: TEMN), headquartered in Geneva, is the world’s leader in banking software, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 3,000 banks across the globe, including 41 of the top 50 banks, rely on Temenos to process both the daily transactions and client interactions of more than 500 million banking customers. Temenos offers cloud-native, cloud-agnostic front office and core banking, payments, fund management and wealth management software products enabling banks to deliver consistent, frictionless customer journeys and gain operational excellence.

Temenos software is proven to enable its top-performing clients to achieve industry-leading cost-income ratios of 25.2% and returns on equity of 25.0%, 2X better than the industry average. These clients also invest over 53% of their IT budget on growth and innovation versus maintenance, which is 2.5X the industry average, proving the banks’ IT investment is adding tangible value to their business.

For more information please visit www.temenos.com

©2019 Temenos Headquarters SA - all rights reserved.

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