telling your story online - how to leverage digital media to deliver a message that matters

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TELLING YOUR STORY ONLINE HOW TO LEVERAGE DIGITAL MEDIA TO DELIVER A MESSAGE THAT MATTERS Amanda Hirsch Harvard Kennedy School February 7, 2017

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Page 1: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

TELLING YOUR STORY ONLINEHOW TO LEVERAGE DIGITAL MEDIA TO DELIVER A MESSAGE THAT MATTERS

Amanda Hirsch Harvard Kennedy School

February 7, 2017

Page 2: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

“YOU SEEM LIKESOMEONE WITH STORIES TO TELL.”

Page 3: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

WE’RE ALL STORYTELLERS

Page 4: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

YOU’RE ALREADY TELLING A STORYIs it the right one?

Page 5: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

TELLING YOUR STORY ONLINE IS A NEW FORM OF LITERACY

Page 6: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

“When organizations, causes, brands or individuals identify and develop a core story, they create and display authentic meaning and purpose that others can believe, participate with, and share. This is the basis for cultural and social change.”

- Pamela B. Rutledge, PhD, MBA, Director of the Media Psychology Research Center

Page 7: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

STORIES = INFLUENCE

Page 8: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

STORIES = CONNECTION

Page 9: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

HOW TO TELL A STRATEGIC STORY ONLINE

PLAN

CHOOSE TOOLS

CREATE

MONITOR & REFINE

Page 10: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

“Why should customers or a person on the street care about the project you are

proposing? How does it change the world or improve lives? How will people feel when it is complete? These are the

components that make information persuasive and memorable.”

-Paul J. Zak, founding director of the Center for Neuroeconomics Studies and professor of economics, psychology and

management at Claremont Graduate University

Page 11: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

PLAN YOUR STORY

1. What do you want people to know, believe or care about?

2. Who are you trying to reach?

3. Where will you reach them?

4. What are the key roadblocks and opportunities?

5. What does success look like?

6. Where will you focus for now?

Page 12: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

CHOOSE YOUR TOOLS

Your personal website• Squarespace, Wordpress, Wix

Social media• Hootsuite, Tweetdeck• Picmonkey

Email communication• Mailchimp

Other• Soundcloud• YouTube, Vimeo

Page 13: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

CREATE

YOUR STORY

On your own or with partners

Page 14: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

MONITOR & REFINE

Page 15: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters
Page 16: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

“We tell ourselves stories in order to live.”

- Joan Didion

Page 17: Telling Your Story Online - How to Leverage Digital Media to Deliver a Message That Matters

THANK YOU!@amanda_hirschgoodthingsconsulting.com