Managing Hybrid IT through Cloud

Service Brokerage

Kevin L. Jackson

Vice President and General Manager, NJVC Cloud Services

TechGate 2013

September 21, 2013

A New Approach For IT: Cloud Service Integration

Build your new cloud ecosystem

Embrace hybrid IT and recognize various

stakeholder needs

Use a IT supply chain management paradigm

Complement and extend current IT infrastructure

Expect change and plan for it

NJVC, LLC Proprietary Data. Do Not Distribute

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Cloud VAR

Cloud builder

Cloud enabler

Cloud integrator

Cloud infrastructure

provider

SaaS provider

Cloud Broker

Modified from Forrester: August 10, 2011 “Cloud

Broker — A New Business Model Paradigm”

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Cloud Services Ecosystem

Hosting Provider

Pure ISV software

Pure consulting

Transitioning to Cloud Requires a New IT Ecosystem

and Operational Model–Hybrid IT

Adopting Cloud and Hybrid IT:

Problems for Government and Commercial Enterprises

4

Public Clouds

Managed Services

Private Clouds

ITO

A

D

B

C

Fortune 500 Enterprises

Agency, Business and IT Users

CFO

Cloud Admin

CIO

Secure Cloud Services and Ops Integration

No One Way to Manage Financial Transactions for Cloud B2B Contracts

Multiple Providers

Control and Alignment

Access, Solution & Consumption

Cloud Services Brokerage Provides IT Supply Chain

Management

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Infra Perf Management

App Perf Management

Backup Management

Security Monitoring

Managed Updates

Disaster Recovery

Man

aged

Ser

vice

s C

lou

ds

Co

nsu

ltin

g/O

per

atio

ns

Public IaaS

Private PaaS

SI Private Cloud

Secure, Enterprise Cloud

Savvis Public Cloud

DR Cloud

Amazon Public Cloud

Test/Dev Cloud

Private IaaS

For the Broker: • Enhance the

merchandizing and ordering experience

• Improve customer satisfaction

• Make it easier to do business with cloud and managed services providers

ITaaS Products

For Agencies/Biz: • Fast IT • Easy to use • Cost visibility • Choice • Flexibility • Control

Clo

ud

an

d IT

Ser

vice

s P

rovi

der

Eco

syst

em

Cloud Services Brokerage Complements Cloud

Management Platforms

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Commerce Broker Catalog and Pricing Engine

Sourcing and Procurement Engine

Solution Design and Matching Cloud Services Broker

CIO and CFO Command and Control

External Service Provisioning Engine

IT Architects

Public Iaas

Paas

Public Providers

VMWARE

Cloud Foundry GreenPlum

AWS, Terremark, Savvis

vBlock

VMWARE

Cloud Automation Hybrid Cloud Management

Self-Service Catalog

ITSM Service Request Catalog

Open Stack

Enterprise (Private Cloud)

Typical Enterprise Platform

Workflow Mgmt.

CIO/CFO Sourcing/Procurement Mgrs Systems Integrator

Cloud Services Brokerage Supports Entire Cloud IT

Lifecycle and drives Operational Excellence

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• Compare applications

• Identify target infrastructure

• Estimate readiness and value of cloud

• Select candidate application

Screen

• Define capacity

• Estimate migration ROI

• Build migration business case

• Project migration roadmap

Plan

• Define environments

• Design arch layers

• Simulate application architecture

• Estimate monthly bill of materials

Configure

• Approve bill of materials

• Approve Ts & Cs

• Submit aggregated order

• Instantiate and deploy resources

Source

• Monitor resource use

• Monitor periodic spend

• Ensure provider compliance

• Execute recalibration when needed

Govern

Recalibrate and Optimize

Transition Challenges: Learn from Uncle Sam!!

Focus on mission or business, not

technology

Organizations of any size will use multiple

clouds

Normalize technical capabilities and prices

when comparing cloud services provider

offerings

Holistically managing and monitor cloud

services providers

Avoid vendor lock in

Realize the full economic and operational

value of cloud computing

Understand and eliminate hidden costs

associated with cloud 2

Use Case: The State of Texas

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Ancillary Services

Application Workload Portfolio

State Agencies

Cloud Services Broker

CTO/IT Architects

Cloud design (app arch, service agg &

capacity model)

Sourcing & Procurement Managers

Spend Analysis & Order Mgmt

Cloud Ecosystem Operator

State of Texas

CIO Command &

Control

IT Ops Mgrs & Sys Admins

Dashboards Resource Mgt

Cloud Onboarding, Managed Services Market Management

Managed Service

Providers

VAR/ System

Integrator

Four agencies currently operating in this model

Saved 30 – 50% in infrastructure costs when

compared with internal data center costs

Improved agility to onboard to cloud by more

than 5X

Gravitant cloudMatrix platform

Commodity Cloud

AWS

Enterprise Cloud

Savvis Terremark

Security Services

Gazaang Security Certificate VPN

Managed Services

Backup monitoring with 3rd providers

Use Case: NCOIC Geospatial Community Cloud

Demonstration

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70% of IT Organizations Believe Cloud Lowers Costs1,

but Leakage Eats Away at Promised Savings

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$0

$10

$20

$30

$40

$50

$60

$70

$80

$90

An

nu

al

Co

sts

($k)

Leakage reduces cost

savings

8% actual cost savings

57% promised savings

Sources of Cloud Leakage Other Key Challenges

1. The cloud takes shape - Global cloud survey: the implementation challenge, KPMG, January 2013.

• Technical complexity • “Phonebooks” of APIs • Uncertain availability and performance • Shortcut design and approval cycles

because cloud is “too” fast and easy increases risk

• Sourcing complexity • Apples to oranges sourcing choices • Constantly changing pricing/packaging • Different and complex bills

• Financial complexity • Identifying pricing arbitrage • Financial “leaking faucets” from sprawl • Hard to view actual costs and predict future

costs

Cloud Service Brokerage:

A Practical Path to Cloud Computing

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Easy to Use and Manage

Solution Design and Matching

Automated Sourcing and Billing

Pricing Arbitrage and Optimization

Closed-Loop Decision Support

Risk Reduction

When adopting the cloud computing model or hybrid IT,

large enterprises also need to consider cloud services

brokerage ad integration

Cloud services brokerage is the step key step towards IT

supply chain management and operational excellence

Cloud services brokerage is a proven model that delivers

real value

Cloud services brokerage is practical and can reduce the risk

of transitioning to the cloud

Lessons Learned:

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Questions and Answers

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Thank You

Kevin L. Jackson

Vice President & General Manager

NJVC Cloud Services

703.429.9073

kevin.jackson@njvc.com

www.njvc.com

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