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  • 7/27/2019 Teams and Groups-MBTI

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    Building Teams & GroupDiversity

    Cliff Ogleby

    Department of Geomatics, The University of Melbourne

    Professional Development 451-204

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    OverviewTeams

    Behavioural classification

    The contribution of members

    What is a team?

    Team Building

    Effective Teams

    P r o f e s s i o n a l D e v e l o p m e n t

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    to discuss the classification of team

    members personalities and behaviouralpreferences & the interaction of teammembers.

    P r o f e s s i o n a l D e v e l o p m e n t

    TeamsLecture Aim:

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    Belbins Research in Managing Teams- 1980s.

    One of the most important findings:

    overall team effectiveness depends upon theknowledge team members have of each other,

    and use.

    E.G. Team effectiveness depends onbalance or complementarity in teamroles.

    P r o f e s s i o n a l D e v e l o p m e n t

    Teams

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    I.E. Members of more effective teams:

    have better knowledge of each

    others strengths,

    are aware of different team roleseach member can play,

    use this knowledge within the team.

    P r o f e s s i o n a l D e v e l o p m e n t

    Teams

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    JUNGIAN Theory of 4 basic personalitytypes (1930s);

    Kathryn Briggs developed idea further:

    Worked with Daughter to develop Myer-

    Briggs Type Indicator (MBTI)

    Patent applied for in 1942

    P r o f e s s i o n a l D e v e l o p m e n t

    Reviewing the Theories:

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    MBTI personality attributes:

    Introversion

    Extraversion

    Thinking

    Feeling

    Intuition

    Sensation

    Judgement

    Perception

    preference

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    MBTI personality attributes:

    Introversion

    Extraversion

    Thinking

    Feeling

    Intuition

    Sensation

    Judgement

    Perception

    preference

    Behavioral Classification

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    oriented towards the outer or inner world

    P r o f e s s i o n a l D e v e l o p m e n t

    Extraversion E Introversion I:

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    Extraversion E Introversion I:

    Behavioral Classification

    Carries it outacts

    communicatesDreams it upreflects inadvance

    ideates

    type & creative problem-solving

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    P r o f e s s i o n a l D e v e l o p m e n t

    MBTI personality attributes:

    Introversion

    Extraversion

    Thinking

    Feeling

    Intuition

    Sensation

    Judgement

    Perception

    preference

    Behavioral Classification

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    oriented towards the outer or inner world

    P r o f e s s i o n a l D e v e l o p m e n t

    Extraversion E Introversion I:

    Judgment J Perception P:

    focussing on decision or information collection

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    Behavioral Classification

    Is methodicalA cautiousplanner

    Seeks closure

    Has few Inputs

    Is proceduralIs a fearlessadventurer

    Seeks more data

    Has manyinputs

    type & creative problem-solvingJudgment J Perception P:

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    P r o f e s s i o n a l D e v e l o p m e n t

    MBTI personality attributes:

    Introversion

    Extraversion

    Thinking

    Feeling

    Intuition

    Sensation

    Judgement

    Perception

    preference

    Behavioral Classification

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    oriented towards the outer or inner world

    P r o f e s s i o n a l D e v e l o p m e n t

    Extraversion E Introversion I:

    Judgment J Perception P:focussing on decision or information collection

    left brain - right brainSensation S Intuition N:

    perceiving with the left or right brain

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    Behavioral Classification

    Practices

    Gets things into use

    Forms habits,creates order

    Applies experiencesto problems

    Develops theory

    Gets thingsdesigned

    Uses hunches &intuitions

    Applies ingenuityto problems

    type & creative problem-solvingSensation S Intuition N:

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    P r o f e s s i o n a l D e v e l o p m e n t

    MBTI personality attributes:

    Introversion

    Extraversion

    Thinking

    Feeling

    Intuition

    Sensation

    Judgement

    Perception

    preference

    Behavioral Classification

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    oriented towards the outer or inner world

    P r o f e s s i o n a l D e v e l o p m e n t

    Extraversion E Introversion I:

    Judgment J Perception P:focussing on decision or information collection

    left brain - right brainSensation S Intuition N:

    perceiving with the left or right brain

    Thinking T Feeling F:judging with the left or right brain

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    Behavioral Classification

    Logical, organises

    knowledge

    Reforms whatneeds reforming

    Is creative withimpersonal datathings

    Stresses values,

    supplies meaning toknowledge

    Arouses enthusiasm

    for reformCreative withpersonal data &

    things

    type & creative problem-solvingThinking T Feeling F:

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    P r o f e s s i o n a l D e v e l o p m e n t

    Deriving the attributes in aDecision-making model:

    Problem solving &Decision-making

    Thinking Feeling IntuitionSensation

    Judgement Perception

    eF iF eN iNeT iT eS iS

    rightbrainleftbrain

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    I

    E

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    J

    P

    PJ

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    NS

    Behavioral Classification

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    To bring up new possibilities

    to supply ingenuity on problems

    to read signs of coming changeto see how to prepare for the future

    to have enthusiasm

    to watch for new essentials

    to tackle difficulties with zest

    to show the joys of the future areworth looking for

    P r o f e s s i o n a l D e v e l o p m e n t

    Sensing types need Intuitives :

    Behavioral Classification

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    To bring up pertinent facts

    to apply experience to problems

    to read the fine print in a contractto notice what needs attention now

    to have patience

    to keep track of essential details

    to face difficulties with realism

    to remind that the joys of thepresent are important

    P r o f e s s i o n a l D e v e l o p m e n t

    Intuitives need Sensing types:

    The Contribution of Members

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    T F T F

    Behavioral Classification

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    To persuade

    to conciliate

    to forecast how others will feelto arouse enthusiasm

    to teach

    to sell

    to advertise

    to appreciate the thinkerP r o f e s s i o n a l D e v e l o p m e n t

    Thinkers need Feeling types:

    Behavioral Classification

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    To analyse

    to organise

    to find flaws in advanceto reform

    to hold consistently to a policy

    to weight the law & evidence

    to fire people when necessary

    to stand firm against oppositionP r o f e s s i o n a l D e v e l o p m e n t

    Feeling types need Thinkers :

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    Doing what should be done High sense of duty

    Will to try anything once Sees much but shares little

    You only go round once

    Hosts & HostessesLifes administrators

    The ultimate realists

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    ISTJ ISFJ INFJ INTJ

    ISTP ISFP INFP INTP

    ESTP ESFP ENFP ENTP

    ESTJ ESFJ ENFJ ENTJ

    Inspiration to others Everything can beimproved

    Performing noble service Loves problem solving

    One exciting challengeafter another

    Lifes natural LeadersSmooth talking persuaders

    Giving Life an extra squeeze

    Behavioral Classification

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    P r o f e s s i o n a l D e v e l o p m e n t

    The Contribution of Members

    ISTJ

    ISFJ

    INFJ

    INTJ

    ISTP

    ISFP

    INFP

    INTP

    ESTP

    ESFP

    ENFPENTP

    ESTJ

    ESFJ

    ENFJ

    ENTJ

    AdvisoryRole

    Exploring Role

    Controlling Role

    OrganisingRole

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    Work Groups & Team implicationsSummarised example

    Additional examples in handouts

    P r o f e s s i o n a l D e v e l o p m e n t

    Effects of combinations ofPerception & Judgement :

    The Contribution of Members

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    P r o f e s s i o n a l D e v e l o p m e n t

    The Contribution of MembersST SF NF NTPrefer

    Focuson

    Impersonalanalysis

    Personalwarmth

    Impersonalanalysis

    Personalwarmth

    Tend

    to be

    Practical &matter-of-

    fact

    Sympathetic& friendly

    Enthusiastic&

    insightful

    Logical &ingenious

    Talents Technicalskills with

    facts &

    objects

    Practicalhelp &

    service for

    people

    Understand &communicatewith people

    Theoretical &technical

    development

    E.G.sBusiness,

    Construction,App.Science

    Service,Care, Sales,

    teaching

    Research,Literature,

    arts,teaching

    Theoretical &technical

    development,Forecasts.

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    P r o f e s s i o n a l D e v e l o p m e n t

    The Contribution of MembersST SF NF NTPrefer

    GroupFocuson

    Facts,Effective,useable

    applications

    Big Picture,Possible

    Meaning forpeople

    Big Picture,Logical

    possibilities

    Direction Practicalreasons,step-step

    instructions,space to

    complete

    Preciseprocess

    details, humanobjectives,

    joint

    achievement

    General,Value

    orientation,personalguidance

    General,project focus,

    politicalperspective,autonomy

    PrizeSmooth

    functioning,effectiveprocesses

    Helpingothers indirect or

    personal way

    Impact onhumangrowth/being

    Having neator elegant

    ideas

    Facts,Humanlypleasing

    applications

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    Together Everyone Achieves More

    A number of people that havesomething in common & identifywith that community,

    Gathered to work together

    They exist for a reason -purpose &definite goals

    Members have a sense of ownershipbecause of their roles &responsibilities

    P r o f e s s i o n a l D e v e l o p m e n t

    What is a Team?

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    Members are part of teamssuccess because of theircontribution,

    Personal & team goals are best

    accomplished with mutualsupport,

    People may perform different

    tasks, but they workcooperatively together

    P r o f e s s i o n a l D e v e l o p m e n t

    What is a Team?

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    A team can promote greaterflexibility and responsiveness

    A team is greater than the sumof its parts.

    P r o f e s s i o n a l D e v e l o p m e n t

    What is a Team?

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    Begins with matching people topeople and people to jobs

    Questionnaire-type commercialpackages available to assesssuch compatabilities

    Various authors suggest

    numbers and names of rolesplayed by people.

    P r o f e s s i o n a l D e v e l o p m e n t

    Team Building

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    Coordinator

    keeps goals clear

    leadership, coordinator style

    Shaperovercomes hurdles

    leadership, directive style

    P r o f e s s i o n a l D e v e l o p m e n t

    Leadership roles:

    Belbins model for teams

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    Plant

    problem solver

    new ideas, creative thinking

    innovative

    Resource/Investigator

    explores opportunities & developscontacts

    explores ideas & resources beyond theteam

    P r o f e s s i o n a l D e v e l o p m e n t

    Other team roles:

    Belbins model for teams

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    Team Worker

    moderator & worker

    promotes team spirit

    Monitor/Evaluator

    critically analyses & gives accurate judgments

    Implementer

    moves into the tangible

    practical, works within rules

    P r o f e s s i o n a l D e v e l o p m e n t

    Other team roles:

    Belbins model for teams

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    Completer/Finisher

    reviews work, gets job done

    keeps work on schedule & maintainsstandards

    Specialist

    focuses on details, strong technicalknowledge

    P r o f e s s i o n a l D e v e l o p m e n t

    Other team roles:

    Belbins model for teams

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    P r o f e s s i o n a l D e v e l o p m e n t

    Effective Teams

    Individuals may migratewithin/between roles

    Have more than one at a time

    There may also be more than oneperson in a role at any one time

    An effective team needs a mix ofroles.

    But

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    P r o f e s s i o n a l D e v e l o p m e n t

    Effective TeamsA mix of rolesDepends on the knowledge teammembers have of each other & use

    Depends on balance ofcomplementarity in team roles

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    P r o f e s s i o n a l D e v e l o p m e n t

    Effective TeamsA mix of rolesEach of a number of distinct roles isfilled by at least one team member

    It is better for people to fill the roles

    for which their strengths & preferencessuit

    For a short time people can occupyroles outside their comfort zone,provided the importance of the role toteam effectiveness is understood.

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    P r o f e s s i o n a l D e v e l o p m e n t

    Effective TeamsA mix of roles

    Expected role

    the behaviours others think is appropriate

    for the position, may be prescribed formally

    Sent role

    the expected role as transmitted to the

    members by other group members

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    P r o f e s s i o n a l D e v e l o p m e n t

    Cooperation in Groups

    Each member must understand theoverall task to be accomplished

    Shared cooperative goal of achievingtask

    Individually recognised contribution

    to the accomplishment of the taskAwareness of potential contributions

    of others to fulfilling task

    Effective Teams

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    P r o f e s s i o n a l D e v e l o p m e n t

    Cooperation in Groups

    Group members must interact, give& receive help, share ideas &

    information, & encourage each otherto accomplish their task

    Awareness that division of labour is

    possible - different people may makedifferent contributions toaccomplishing the task.

    Effective Teams

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    P r o f e s s i o n a l D e v e l o p m e n t

    Successful Cohesion

    Group members like each other

    members are satisfied with thegroup experience

    group members agree on groupgoals

    the group is homogenous in terms ofcommon values & backgrounds

    the group is small

    Effective Teams

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    P r o f e s s i o n a l D e v e l o p m e n t

    Successful CohesionThe group is isolated from others (in

    terms of definition & function)

    the leadership is effective

    the tasks require the physicalproximity of members

    the group experiences successfulcompletion of tasks

    the group exists well in a facilitatingenvironment

    Effective Teams

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    Time Wasters

    Attempting too much

    Poor communication

    Confused authority & responsibility

    ineffective delegation

    inability to say no

    management by crisis

    personal disorganisation

    procrastination

    drop-in visitors

    Effective Teams