teams and groups-mbti
TRANSCRIPT
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Building Teams & GroupDiversity
Cliff Ogleby
Department of Geomatics, The University of Melbourne
Professional Development 451-204
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OverviewTeams
Behavioural classification
The contribution of members
What is a team?
Team Building
Effective Teams
P r o f e s s i o n a l D e v e l o p m e n t
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to discuss the classification of team
members personalities and behaviouralpreferences & the interaction of teammembers.
P r o f e s s i o n a l D e v e l o p m e n t
TeamsLecture Aim:
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Belbins Research in Managing Teams- 1980s.
One of the most important findings:
overall team effectiveness depends upon theknowledge team members have of each other,
and use.
E.G. Team effectiveness depends onbalance or complementarity in teamroles.
P r o f e s s i o n a l D e v e l o p m e n t
Teams
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I.E. Members of more effective teams:
have better knowledge of each
others strengths,
are aware of different team roleseach member can play,
use this knowledge within the team.
P r o f e s s i o n a l D e v e l o p m e n t
Teams
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JUNGIAN Theory of 4 basic personalitytypes (1930s);
Kathryn Briggs developed idea further:
Worked with Daughter to develop Myer-
Briggs Type Indicator (MBTI)
Patent applied for in 1942
P r o f e s s i o n a l D e v e l o p m e n t
Reviewing the Theories:
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
MBTI personality attributes:
Introversion
Extraversion
Thinking
Feeling
Intuition
Sensation
Judgement
Perception
preference
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
MBTI personality attributes:
Introversion
Extraversion
Thinking
Feeling
Intuition
Sensation
Judgement
Perception
preference
Behavioral Classification
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oriented towards the outer or inner world
P r o f e s s i o n a l D e v e l o p m e n t
Extraversion E Introversion I:
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
Extraversion E Introversion I:
Behavioral Classification
Carries it outacts
communicatesDreams it upreflects inadvance
ideates
type & creative problem-solving
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P r o f e s s i o n a l D e v e l o p m e n t
MBTI personality attributes:
Introversion
Extraversion
Thinking
Feeling
Intuition
Sensation
Judgement
Perception
preference
Behavioral Classification
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oriented towards the outer or inner world
P r o f e s s i o n a l D e v e l o p m e n t
Extraversion E Introversion I:
Judgment J Perception P:
focussing on decision or information collection
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
Behavioral Classification
Is methodicalA cautiousplanner
Seeks closure
Has few Inputs
Is proceduralIs a fearlessadventurer
Seeks more data
Has manyinputs
type & creative problem-solvingJudgment J Perception P:
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P r o f e s s i o n a l D e v e l o p m e n t
MBTI personality attributes:
Introversion
Extraversion
Thinking
Feeling
Intuition
Sensation
Judgement
Perception
preference
Behavioral Classification
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oriented towards the outer or inner world
P r o f e s s i o n a l D e v e l o p m e n t
Extraversion E Introversion I:
Judgment J Perception P:focussing on decision or information collection
left brain - right brainSensation S Intuition N:
perceiving with the left or right brain
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
Behavioral Classification
Practices
Gets things into use
Forms habits,creates order
Applies experiencesto problems
Develops theory
Gets thingsdesigned
Uses hunches &intuitions
Applies ingenuityto problems
type & creative problem-solvingSensation S Intuition N:
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P r o f e s s i o n a l D e v e l o p m e n t
MBTI personality attributes:
Introversion
Extraversion
Thinking
Feeling
Intuition
Sensation
Judgement
Perception
preference
Behavioral Classification
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oriented towards the outer or inner world
P r o f e s s i o n a l D e v e l o p m e n t
Extraversion E Introversion I:
Judgment J Perception P:focussing on decision or information collection
left brain - right brainSensation S Intuition N:
perceiving with the left or right brain
Thinking T Feeling F:judging with the left or right brain
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
Behavioral Classification
Logical, organises
knowledge
Reforms whatneeds reforming
Is creative withimpersonal datathings
Stresses values,
supplies meaning toknowledge
Arouses enthusiasm
for reformCreative withpersonal data &
things
type & creative problem-solvingThinking T Feeling F:
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P r o f e s s i o n a l D e v e l o p m e n t
Deriving the attributes in aDecision-making model:
Problem solving &Decision-making
Thinking Feeling IntuitionSensation
Judgement Perception
eF iF eN iNeT iT eS iS
rightbrainleftbrain
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
I
E
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
J
P
PJ
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
NS
Behavioral Classification
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To bring up new possibilities
to supply ingenuity on problems
to read signs of coming changeto see how to prepare for the future
to have enthusiasm
to watch for new essentials
to tackle difficulties with zest
to show the joys of the future areworth looking for
P r o f e s s i o n a l D e v e l o p m e n t
Sensing types need Intuitives :
Behavioral Classification
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To bring up pertinent facts
to apply experience to problems
to read the fine print in a contractto notice what needs attention now
to have patience
to keep track of essential details
to face difficulties with realism
to remind that the joys of thepresent are important
P r o f e s s i o n a l D e v e l o p m e n t
Intuitives need Sensing types:
The Contribution of Members
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
T F T F
Behavioral Classification
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To persuade
to conciliate
to forecast how others will feelto arouse enthusiasm
to teach
to sell
to advertise
to appreciate the thinkerP r o f e s s i o n a l D e v e l o p m e n t
Thinkers need Feeling types:
Behavioral Classification
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To analyse
to organise
to find flaws in advanceto reform
to hold consistently to a policy
to weight the law & evidence
to fire people when necessary
to stand firm against oppositionP r o f e s s i o n a l D e v e l o p m e n t
Feeling types need Thinkers :
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
Doing what should be done High sense of duty
Will to try anything once Sees much but shares little
You only go round once
Hosts & HostessesLifes administrators
The ultimate realists
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
ISTJ ISFJ INFJ INTJ
ISTP ISFP INFP INTP
ESTP ESFP ENFP ENTP
ESTJ ESFJ ENFJ ENTJ
Inspiration to others Everything can beimproved
Performing noble service Loves problem solving
One exciting challengeafter another
Lifes natural LeadersSmooth talking persuaders
Giving Life an extra squeeze
Behavioral Classification
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P r o f e s s i o n a l D e v e l o p m e n t
The Contribution of Members
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
INTP
ESTP
ESFP
ENFPENTP
ESTJ
ESFJ
ENFJ
ENTJ
AdvisoryRole
Exploring Role
Controlling Role
OrganisingRole
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Work Groups & Team implicationsSummarised example
Additional examples in handouts
P r o f e s s i o n a l D e v e l o p m e n t
Effects of combinations ofPerception & Judgement :
The Contribution of Members
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P r o f e s s i o n a l D e v e l o p m e n t
The Contribution of MembersST SF NF NTPrefer
Focuson
Impersonalanalysis
Personalwarmth
Impersonalanalysis
Personalwarmth
Tend
to be
Practical &matter-of-
fact
Sympathetic& friendly
Enthusiastic&
insightful
Logical &ingenious
Talents Technicalskills with
facts &
objects
Practicalhelp &
service for
people
Understand &communicatewith people
Theoretical &technical
development
E.G.sBusiness,
Construction,App.Science
Service,Care, Sales,
teaching
Research,Literature,
arts,teaching
Theoretical &technical
development,Forecasts.
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P r o f e s s i o n a l D e v e l o p m e n t
The Contribution of MembersST SF NF NTPrefer
GroupFocuson
Facts,Effective,useable
applications
Big Picture,Possible
Meaning forpeople
Big Picture,Logical
possibilities
Direction Practicalreasons,step-step
instructions,space to
complete
Preciseprocess
details, humanobjectives,
joint
achievement
General,Value
orientation,personalguidance
General,project focus,
politicalperspective,autonomy
PrizeSmooth
functioning,effectiveprocesses
Helpingothers indirect or
personal way
Impact onhumangrowth/being
Having neator elegant
ideas
Facts,Humanlypleasing
applications
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Together Everyone Achieves More
A number of people that havesomething in common & identifywith that community,
Gathered to work together
They exist for a reason -purpose &definite goals
Members have a sense of ownershipbecause of their roles &responsibilities
P r o f e s s i o n a l D e v e l o p m e n t
What is a Team?
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Members are part of teamssuccess because of theircontribution,
Personal & team goals are best
accomplished with mutualsupport,
People may perform different
tasks, but they workcooperatively together
P r o f e s s i o n a l D e v e l o p m e n t
What is a Team?
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A team can promote greaterflexibility and responsiveness
A team is greater than the sumof its parts.
P r o f e s s i o n a l D e v e l o p m e n t
What is a Team?
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Begins with matching people topeople and people to jobs
Questionnaire-type commercialpackages available to assesssuch compatabilities
Various authors suggest
numbers and names of rolesplayed by people.
P r o f e s s i o n a l D e v e l o p m e n t
Team Building
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Coordinator
keeps goals clear
leadership, coordinator style
Shaperovercomes hurdles
leadership, directive style
P r o f e s s i o n a l D e v e l o p m e n t
Leadership roles:
Belbins model for teams
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Plant
problem solver
new ideas, creative thinking
innovative
Resource/Investigator
explores opportunities & developscontacts
explores ideas & resources beyond theteam
P r o f e s s i o n a l D e v e l o p m e n t
Other team roles:
Belbins model for teams
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Team Worker
moderator & worker
promotes team spirit
Monitor/Evaluator
critically analyses & gives accurate judgments
Implementer
moves into the tangible
practical, works within rules
P r o f e s s i o n a l D e v e l o p m e n t
Other team roles:
Belbins model for teams
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Completer/Finisher
reviews work, gets job done
keeps work on schedule & maintainsstandards
Specialist
focuses on details, strong technicalknowledge
P r o f e s s i o n a l D e v e l o p m e n t
Other team roles:
Belbins model for teams
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P r o f e s s i o n a l D e v e l o p m e n t
Effective Teams
Individuals may migratewithin/between roles
Have more than one at a time
There may also be more than oneperson in a role at any one time
An effective team needs a mix ofroles.
But
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P r o f e s s i o n a l D e v e l o p m e n t
Effective TeamsA mix of rolesDepends on the knowledge teammembers have of each other & use
Depends on balance ofcomplementarity in team roles
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P r o f e s s i o n a l D e v e l o p m e n t
Effective TeamsA mix of rolesEach of a number of distinct roles isfilled by at least one team member
It is better for people to fill the roles
for which their strengths & preferencessuit
For a short time people can occupyroles outside their comfort zone,provided the importance of the role toteam effectiveness is understood.
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P r o f e s s i o n a l D e v e l o p m e n t
Effective TeamsA mix of roles
Expected role
the behaviours others think is appropriate
for the position, may be prescribed formally
Sent role
the expected role as transmitted to the
members by other group members
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P r o f e s s i o n a l D e v e l o p m e n t
Cooperation in Groups
Each member must understand theoverall task to be accomplished
Shared cooperative goal of achievingtask
Individually recognised contribution
to the accomplishment of the taskAwareness of potential contributions
of others to fulfilling task
Effective Teams
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P r o f e s s i o n a l D e v e l o p m e n t
Cooperation in Groups
Group members must interact, give& receive help, share ideas &
information, & encourage each otherto accomplish their task
Awareness that division of labour is
possible - different people may makedifferent contributions toaccomplishing the task.
Effective Teams
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P r o f e s s i o n a l D e v e l o p m e n t
Successful Cohesion
Group members like each other
members are satisfied with thegroup experience
group members agree on groupgoals
the group is homogenous in terms ofcommon values & backgrounds
the group is small
Effective Teams
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P r o f e s s i o n a l D e v e l o p m e n t
Successful CohesionThe group is isolated from others (in
terms of definition & function)
the leadership is effective
the tasks require the physicalproximity of members
the group experiences successfulcompletion of tasks
the group exists well in a facilitatingenvironment
Effective Teams
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Time Wasters
Attempting too much
Poor communication
Confused authority & responsibility
ineffective delegation
inability to say no
management by crisis
personal disorganisation
procrastination
drop-in visitors
Effective Teams