groups and teams ug

8/8/2019 Groups and Teams Ug

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Some points on

Groups and Teams


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Point 1:Point 1:

Whats the differenceWhats the differencebetween groups andbetween groups and

teams?teams?

Point 1:Point 1:

Whats the differenceWhats the differencebetween groups andbetween groups and

teams?teams?


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What are Groups and Teams?

Group two or more people with commoninterests, objectives, and continuinginteraction

Work Team a group of people withcomplementary skills who are committedto a common mission, performance goals,

and approach for which they holdthemselves mutually accountable


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Team Versus Groups:

Whats the Difference


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Comparing Work Groups

and Work Teams


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Point 2:Point 2:How do groups form?How do groups form?

Point 2:Point 2:How do groups form?How do groups form?


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Why do People Join

Groups? Security

Status Self-esteem

Affiliation

Power

Goal Achievement


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Tuckmans Five-StageModel of Group Development

FormingStorming AdjourningPerformingNorming

Conflict

increased

clarity of

purpose

Powerstruggles

who will

control the

group

UncertaintyLittle

agreement

Unclear

purpose

Stage overmembers

think as a

part of the

group

Clear vision

and purpose

Focus on goal

achievement

DelegationPermanent

group 4th

final stage and

temporary

there is a next

stage.

Agreement

&consensus

Clear roles

and

responsibili-

ties..Setsexpectations

. Defines

correct

member

behavour

Task

completion

Good

feeling about

achievements

Recognition


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Punctuated Equilibrium Modelor

Alternative Model forTemporary Groups with

deadlines Groups do not progress linearly Alternate between periods of

inertia and bursts of energy


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The Punctuated-

Equilibrium Model


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Point 4:Point 4:Why Do Groups doWhy Do Groups do

What They do?What They do?

Point 4:Point 4:Why Do Groups doWhy Do Groups do

What They do?What They do?


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Group Behavior Model


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Group Member Resources Knowledge, Skills, and Abilities

Interpersonal skills

Conflict management and resolution Collaborative problem solving

Communication

Personality Characteristics Sociability

Initiative

Openness

Flexibility


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Group Structure - Roles


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Group Structure - Roles


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Group Structure - Norms


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Group Structure - Norms

(contd)CONFORMITY AS A MEMBEROF A GROUP,

YOU DESIRE ACCEPTANCEBY THE GROUP.BECAUSEOF

YOUR

DESIRE

FOR

ACCEPTANCE, YOU ARESUSCEPTIBLE TOCONFORMING TO THEGROUPS NORMS GROUPCANPLACE STRONGPRESSURE ONINDIVIDUALS TOCHANGETHEIR ATTIRTUDES ANDBEHAVOURS.


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Group Processes


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Point 4:Point 4:What are the outcomesWhat are the outcomes

of groups?of groups?

Point 4:Point 4:What are the outcomesWhat are the outcomes

of groups?of groups?


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Group BehaviorSocial Loafing Social Loafing is the

tendency for individuals to expend lessefforts when working collectively thanwhen working individually.

Loss of Individuality a social process inwhich individual group members loseself-awareness and its accompanyingsense of accountability, inhibition, andresponsibility for individual behavior


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Outcomes

Group Size

Performance


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Outcomes: Deviant

Workplace Behavior

1. EXAMPLE AMIT IS FRUSTRATED

(BACK BITING), NISHA IS TIRED(CONFRONTED STARTS YELLING )..NATASHA (SEXUAL HARRASMENT)


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THIS TERM COVERS A FULL RANGE OFANTISOCIAL ACTIONS BY

ORGANIZATIONAL MEMBERS THATINTENTIONALLY VIOLATEESTABLISED NORMS AND THATRESULT IN NEGATIVE CONSEQUENCES

FOR THE ORGANIZATION, ITSMEMBERS OR BOTH.


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Outcomes-Cohesiveness


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VIDEO TIME


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TEAM TASK WORK

BEGINS HERE


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Point 5:Point 5:Why work in teams?Why work in teams?

Point 5:Point 5:Why work in teams?Why work in teams?


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Good when performing complicated,complex, interrelated and/or morevoluminous work than one person canhandle

Good when knowledge, talent, skills,and abilities are dispersed acrossorganizational members

Empowerment and collaboration; notpower and competition

Basis for total quality efforts

Why Work in Teams?


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Point 6:Point 6:What are the differentWhat are the different

types of teams?types of teams?

Point 6:Point 6:What are the differentWhat are the different

types of teams?types of teams?


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Types of Teams Cross-Functional

Quality Circles

Self-managed Top management


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Types of Teams (contd)

Task forces

Committees


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Types of Teams


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Quality Circles and TeamsQuality Team a team that is part of an

organizations structure and isempowered to act on its decisionsregarding product and quality service

Quality Circles (QC) a small group ofemployees who work voluntarily oncompany time, typically one hour perweek, to address work-related problems

QCs deal with substantive issues

Do not require final decision authority

QCs need periodic reenergizing


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Types of Teams (contd)

Team Characteristics

1. The absence of paraverbal and nonverbal cues

2. A limited social context

3. The ability to overcome time and space constraints

Team Characteristics

1. The absence of paraverbal and nonverbal cues

2. A limited social context

3. The ability to overcome time and space constraints


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Upper Echelons:

Teams at the TopUpper Echelons a top-level

executive team in an organization

Leadership style, composition, and dynamics

influences the organizations performance

Their background characteristics predict

organizational characteristics

Organization reflects their values, ethics,competence, and unique characteristics


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Diversity at the Top

Types of diversity needed Functional diversity

Intellectual diversity Demographic diversity

Temperamental diversity

And more and more and more

Diversity develops strength


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Point 8:Point 8:What are the functionsWhat are the functions

of Teamsof Teams

Point 8:Point 8:What are the functionsWhat are the functions

of Teamsof Teams


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Team Task Functions

Task Functions those activities directly

related to the effective completion of the

teams work


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Team Task Functions

Summariz

I as

Test

I eas

ElaborateConcepts

Seek

Information

Give

Information

DiagnoseProblems

Evaluate

Effectiveness

Coor inate

Activities

Initiate

Activities

Team

Tasks


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Team Task Functions

Maintenance Functions those activities

essential to the effective, satisfying

interpersonal relationships within a team

or group


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Team Maintenance

FunctionsExpress

Member Ideas

Harmoni e

Conflicts

TestConsensus

Set

Standards

Follow

Others Lead

Reduce

Tension

Gatekeep

Communication

Test Group

Decisions

Support

Others

Maintenance

Tasks


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Point 9:Point 9:Outcomes of TeamsOutcomes of Teams

Point 9:Point 9:Outcomes of TeamsOutcomes of Teams


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Diversity in Teams

Diversity

Focuses on effects of dissimilarity

within the team May have positive or negativeeffects

Value dissimilarity Positively relates to task andrelationship conflict

Negatively related to team

involvement


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Diversity in Teams

Diversity

Demographic dissimilarity

influences Absenteeism Commitment

Turnover intentions

Beliefs

Workgroup relationships

Self-esteem

Organizational citizenship behavior


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Social Benefits of Teams

Psychological Intimacy

emotional and

psychological closeness to

other teamor group members

Integrated Involvement closeness achieved

through tasks and

activities


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Creativity in Teams

Creativity

Focuses on new and/or dissimilar

ideas or ways of doing things inteams

Can team creativity be enhanced by

greater team diversity?

Can social loafing, conformity, and

downward norm setting be overcome?


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A word or two onA word or two onteamsteams

A word or two onA word or two onteamsteams

groups and teams ug

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