team building workshop national leadership academy delta sigma theta sorority, inc
TRANSCRIPT
TEAM BUILDING WORKSHOP
National Leadership AcademyDelta Sigma Theta Sorority, Inc.
TEAM BUILDING WORKSHOP
National Leadership AcademyDelta Sigma Theta Sorority, Inc.
TEAM BUILDING WORKSHOP
National Leadership AcademyDelta Sigma Theta Sorority, Inc.
___________________________Teambuilding
4
AGENDA
• Introductions• Meditation• Workshop Purpose• Definitions• Characteristics of Effective Teams• Key Factors of Team Development• Skills Assessment• Learning Activity 1• Team Building Roles• Team Subverting Roles• Learning Activity 2• Communication/Listening/Consensus• Debriefings• Wrap-up and Workshop Evaluation
___________________________Teambuilding
5
Goal
• The goal of this workshop is to provide groups with applicable and necessary skills needed to participate as an active member of a team.
___________________________Teambuilding
6
Objectives• Understand the meaning of team and team
building.• Understand each stage of team development
and its impact on individual behavioral types. • Understand how teamwork as a strategy can be
utilized to improve communication and enhance trust.
• Improve the quality of group planning, decision-making, problem-solving and communication strategies.
• Build trust with team members. • Execute an action plan to ensure high-
performing team behavior.
___________________________Teambuilding
7
Why Do Team Building Activities?
• Produce the best results relative to available resources, skills and knowledge.
• Maximize the contributions of group members.
• Assist group members in working together toward a common goal.
• Create an environment that promotes collaboration between group members.
___________________________Teambuilding
8
What is a Team?
• A team is a small group (work group) of people who have complementary skills and are committed to a common purpose, performance goal, and approach for which they are mutually accountable.(Katzenbach and Smith, 1993)
___________________________Teambuilding
9
What is Team Building?
• Team building is the process of enabling a group of people with the necessary skills to reach a common goal while evolving into a cohesive unit. (Kendra Johnson, October 2006)
• Team building is an effort in which a team studies its own process of working together and acts to create a climate that encourages and values the contributions of team members.
(Arnold Bateman, June 1990)
___________________________Teambuilding
10
Types of Teams
• Task Force
• Problem Solving Team
• Product Design Team
• Committee
• Work Group
• Work Team
• Quality Circle
___________________________Teambuilding
11
Characteristics of Effective Teams
• Clear unity of purpose• Group consciousness about its
operations• Clear and demanding performance
goals• Informal, comfortable, relaxed
atmosphere• Discussions involving all team members
___________________________Teambuilding
12
Characteristics of Effective Teams
• Freedom to express feelings and ideas
• Healthy disagreement
• General agreement on decisions
• Individual responsibility
• Comfortable, open, frank criticism
• Shifts in leadership
___________________________Teambuilding
13
Stages of Group Development
• Formation:– Start-up tasks– Developing the mission– Creating team traditions– Accepting new team identity
• Familiarity– Getting to know each other– Appreciating each other– Opening self to risks
___________________________Teambuilding
14
Stages of Group Development
• Power– Show their colors– Disagree (in healthy manner)– Rebel against leader
• Performance– Work together effectively– Solve problems– Make decisions
• Synergy– High degree of unity– Commitment to mission– Energy and enthusiasm
___________________________Teambuilding
15
Key Factors Necessary for Team Development
• Open and clear communication
• Trust among group members
• Commitment from all group members
• Individual and group accountability
• Purpose
• Involvement
• Process orientation
___________________________Teambuilding
16
Open and Clear Communication
• Communication occurs amongst the group members.
• Group members should be direct with their input.
• Group members should discuss errors without personal attacks.
• Group members can reach consensus.
___________________________Teambuilding
17
Trust Among Group Members
• Express true feelings
• Put everything out
• Listen without judging
• Exhibit integrity and honesty
___________________________Teambuilding
18
Commitment from All Group Members
• Individual buy-in needed from each member.
• Group members must view their commitment as important or useful to achieving the goal.
• Group members need to think of themselves as one team.
• Individuals give and take to move process.
___________________________Teambuilding
19
Individual and Group Accountability
• Decisions are made as a result of input from all group members not from input from a few.
• Have clear decision-making processes
• Identify expectations
Source: Weiss & Molinari, 2005, p. 171.
___________________________Teambuilding
20
Purpose
• What is the team’s vision?– Destination– Ideal future– Goals and philosophies
• What is the team’s mission?– What’s done? To whom? How? Why?– Reason for being– Future accomplishments
___________________________Teambuilding
21
Involvement
• Partnership
• Ownership– How involved are you in the team’s
mission?
___________________________Teambuilding
22
Process Orientation
• Tools
• Activities
• Processes
• Structures
Necessary for dealing with the day-to-day operation of the team
Learning Activity 1Skills Assessment
Complete pages 9 &10
___________________________Teambuilding
24
Team Building Roles
• Supporter
• Harmonizer
• Mediator
• Gatekeeper
• Summarizer
• Group observer
• Compromiser
___________________________Teambuilding
25
Team Subverting Roles
• Shutting Off• Analyzing or Labeling• Dominating• Yes-Butting• Nay-saying• Others?
___________________________Teambuilding
26
Modes of Communication
• Aggressiveness: All about you. No consideration for the rights and dignity of others. Aggressive comments put down, embarrass, and humiliate.
• Assertiveness: Primarily about you, but may include others. Your needs and wants are expressed in a manner that’s accepted by others. Assertive comments convey unpleasant information in a non-threatening, non-abrasive manner.
___________________________Teambuilding
27
Modes of Communication
• Responsiveness: Primarily about others. Secondarily about you. Responsiveness recognizes that others bring strength, resources, and differing perceptions to a situation and are enlisted in solving problems.
• Non-Assertiveness: Totally others. It’s not about you. Abdicate your responsibility and surrender your rights. Non-assertiveness almost invites others to take advantage of the no-assertive person.
___________________________Teambuilding
28
Listening
• Receiving information from speakers, team members, or self in a non-judgmental and empathetic manner
• Acknowledging the speaker in a manner that invites communication to continue
• Providing limited, encouraging input to the speaker.
• Taking an active rather than a passive role.
___________________________Teambuilding
29
Listening Styles
• Faker
• Dependent listener
• Interrupter
• Self-conscious
• Intellectual listener
Listening, the Forgotten Skill. Madelyn Burley-Allen
___________________________Teambuilding
30
Consensus
• A collective opinion arrived at by a group of individuals working together under conditions that permit communication to be sufficiently open--and the group climate to be sufficiently supportive--for everyone in the group to feel that he has had his fair chance to influence the decision. Elaine McEwan
___________________________Teambuilding
31
Arriving at Consensus
• Encourage all team members to provide input.
• Emphasize the positive factors to be considered.
• Explore the negatives. How serious are they?
• Continue to highlight the areas of agreement.
___________________________Teambuilding
32
Stages of Consensus
• Presentation of proposal
• Clarifying questions
• Discussion
• General feelings on the proposal
• Call for major objection or strong concern
Learning Activity 2Small Group Activity
Lost on the Moon
Participant’s manualPage 17
___________________________Teambuilding
34
My T.E.A.M. Action Plan
Name:_______________________________________ Date:__________
Team Players (Committee members, etc.) _______________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ ___________________________
My Strategy (What will I do to build my team?): __________________________________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________Actions That Worked (Which of my strategies worked well): ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Areas Requiring Improvement (What strategies will I reconsider?): ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
___________________________Teambuilding
35
Summary/Review
• The group becomes a team• Characteristics of effective teams• Key factors for team development• Team building roles• Team subverting roles• Communication• Listening• Reaching consensus• My T.E.A.M. Action Plan
___________________________Teambuilding
36
Go T.E.A.M.
Give me a “T!”T is for Trust.
I want to be open with you. I want to take a risk with you because I trust you. You can take the risk of being
open with me.
___________________________Teambuilding
37
Go T.E.A.M.
Give Me an “E!”E is for Enthusiasm.
Demonstrate interest and belief
in the project. Show participants how important the project
is to you.
___________________________Teambuilding
38
Go T.E.A.M.
Give Me an “A!”A is for Action
Act on what you believe to be important. Be powerful and
valuable team members by taking action.
___________________________Teambuilding
39
Go T.E.A.M.
Give Me an “M!”M is for Motivation.
Motivate your team members to use their determination, energy, know-
how, and expertise to make a personal commitment to be more productive and valuable.
Thank you for attending our workshop
Please complete the evaluation form and return to the facilitator.
TeambuildingWorkshop
National Leadership Academy Delta Sigma Theta Sorority, Inc.