team building final
TRANSCRIPT
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TEAM BUILDING OBJECTIVESTEAM BUILDING OBJECTIVES
y Build and serve on
high-performance,effective teams
y Help meet our goals
and objectives.
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WHAT IS A TEAM?WHAT IS A TEAM?
y A group organized to
work together.
y A team is a group of
individuals working
together to solve a
problem, meet anobjective, or tackle an
issue.
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SHORT HISTORY OF TEAMSHORT HISTORY OF TEAM
BUILDINGBUILDINGy Mayo: confirmed relationship between human
factors and productivity
y Maslow: linked motivation and performance
y Team relationships important
y Business demonstrated effectiveness of teams
and refined structure and use
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WHY DO TEAMSWORK?WHY DO TEAMSWORK?
y Whole is greater than the
sum of its parts
y Individuals bring a range oftalents, knowledge,
experience, contacts, etc.
y Working together, a team
can accomplish more
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BUILDING AN EFFECTIVE TEAMBUILDING AN EFFECTIVE TEAM
y Get to know one another
y Establish consensus as to
teams purpose
y Identify available resources
y Establish rules of behavior
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IDENTIFY RESOURCESIDENTIFY RESOURCES
yWhats the budget?
y Special equipment
y
Time members can devote get acommitment
y Special, relevant information
y Other teams and/or individuals
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HELPFUL BEHAVIORHELPFUL BEHAVIOR
y Be optimistic
y Be on time
y Support one another
y Be courteous
y Be open minded
y Be honest
y Participate
y Be open
y Listen
y Stay on track
y Share the work
y Complete your work
y Present ideas,
comments clearlyy Be prepared
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HARMFUL BEHAVIORHARMFUL BEHAVIOR
y Constantly critical
y Dominate/monopolize
y Be manipulative
y Be judgmental
y Act bored/uninterested
y
Do unrelated things
y Sub-conversations
y Simply agree with
everythingy Avoid decisions
y Go off on tangent
y Name-calling
y Attack people/ideas
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COMMUNICATIONSCOMMUNICATIONS
y to make known
y to have an interchange,
as of ideas
y to express oneself in
such a way that one is
readily and clearlyunderstood
Behaviors affect
communications!
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RUNNING A HIGHRUNNING A HIGH
PERFORMANCE TEAMPERFORMANCE TEAM
y Keep each team member in the loop
y Thank dominating members for theircontributions, but ask them to allow others to
participate
y Get all members to participatey Help members make their point clearly
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Ways to InvolveWays to Involve
Team MembersTeam Membersy Pass a baton
y Ask open-ended
questionsy Call directly on non-
participants
y Assign specific tasks
y Ask for opinion
y Rotate team roles
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Conflicts and BehaviorConflicts and Behavior
y Individuals attacking personalities or ideas
y Constant criticism of other points of view
y Displaying anger
y Showing contempt
y Unwilling to share the workload
y
Non participationy Gossip
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Handling Team ConflictsHandling Team Conflicts
y Identify/recognize
problems
y Act quicklyy Formal conflict
resolution an option
y Team needs to reach
consensus
y Fire someone
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Providing RecognitionProviding Recognition
y Recognize individual
team members
informally andcontinually
y Also provide formal
recognition for special
accomplishments
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Making Team Meetings Fun!Making Team Meetings Fun!
y Basic amenities for a comfortable meeting
y Appropriate equipment
y Good lighting and ventilation
y Quiet and place that avoids outside
distractions
y Refreshments
y Icebreakers
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