tacoma goodwill 2008 annual report

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Page 1: Tacoma Goodwill 2008 Annual Report
Page 2: Tacoma Goodwill 2008 Annual Report

Tacoma Goodwill 2008 Highlights5,248 people received job preparation, training &

placement services

1,023 people placed in jobs

$11 million savings from welfare and disability

payments no longer needed and new payroll

taxes for every 1,000 people placed in jobs

105 youth re-enrolled in school

881,191 generous donors gave gently used clothes

and household items

2.5 million shoppers who took advantage of Goodwill’s

great selection and value pricing

21 retail stores where people with disabilities and disadvantages have an

opportunity to work, including: Tacoma (38th Street; 72nd Street, Outlet),

Gig Harbor, Lakewood, Spanaway, Puyallup, Federal Way, Auburn, Kent,

Maple Valley, Lacey, South Lacey, Olympia, Centralia, Longview,

Port Townsend, Port Angeles, Ellensburg, Selah and Yakima.

Goodwill helps people with disabilities and other

barriers to employment go to work by providing

jobs, training and educational opportunities.

Page 3: Tacoma Goodwill 2008 Annual Report

As the four people featured in this year’s annual report demonstrate, there are many roads to success.Brittany, Cody, LaTasha and Pedro prove that overcoming obstacles and having the perseverance to continue down a chosen course is the key to reaching one’s dreams. At Tacoma Goodwill, our purpose is to provide people the tools they need to get their lives back on track and to open doors that once seemed shut forever.

Last year, we continued to widen our path of services as more than 5,200 people received job training and support through the dozens of programs we offer. For the second year in a row, we placed more than 1,000 people in jobs, a real achievement during challenging economic conditions. A major focus for us continued to be providing support to at-risk youth. This past year, we helped more than 100 young people return to school. And with the assistance of a $550,000 grant from the federal Department of Labor, our YouthBuild program continued to expand and change lives.

Milestones were many in 2008. We broke ground on the new Milgard Work Opportunity Center, a facility that will serve as a vital community resource and transform the delivery of job training and placement services. The centerpiece of the building will be the REACH (Resources for Education and Career Help) center, a partnership of more than a dozen organizations, working in new and innovative ways to tackle the growing challenges young adults face in today’s world.

The services Goodwill provides would not exist without our donations and retail store sales. In 2008, we opened our 21st store in South Lacey. Our retail operations grew 8 percent, while our online sales nearly doubled. Of course this is all due to the generosity of our donors, who provided nearly 49 million pounds of gently used goods.

The road ahead presents many challenges as more people than ever turn to Goodwill for help in these tough economic times. But our determination to deliver on our mission is unwavering. Thank you for being a part of our efforts to help more people fi nd their way to a better life through work.

Terry A. HayesCEO Tacoma Goodwill

Bob Bruback2008 Board President Tacoma Goodwill

Message from Goodwill Board President & CEO

Page 4: Tacoma Goodwill 2008 Annual Report

On a path of supporting his familyPedro Gonzalez was looking for a job when he got a call from the Refugee Federation Services Cen-ter to come to Tacoma Goodwill. Born in Guatemala, and with a wife and three children, Pedro was simply looking for a way to support his family. “I went almost four months without having a job, no paycheck, no nothing,” he said. “It was tough.” Pedro completed Goodwill’s Custodial Training pro-gram, a state-certifi ed course using classroom and practical applications to teach everything from equipment care to effective use of cleaning compounds. More than 100 people took the class in 2008. Now Pedro’s a custodian at Tacoma Goodwill’s fl agship 38th Street Store and taking classes in English as a Second Language.

Goodwill’s partnership with the Refugee Federation has completed its fi rst year, providing expanded services for people in need. “Tacoma Goodwill has excellent programs and we have the specialized knowledge of working with cultural and refugee issues,” said Tung Thanh Nguyen, with the center at the start of the partnership. Pedro puts it simply: “Goodwill cares about people.”

“Goodwill

cares about

people.”

Page 5: Tacoma Goodwill 2008 Annual Report

“I went

almost four

months

without

having

a job, no

paycheck,

no nothing.

It was tough.”

Pedro GonzalezPedro Gonzalez

Page 6: Tacoma Goodwill 2008 Annual Report

“If I was still

back home,

who knows,

I would

be in jail or

on drugs,

because

that was the

atmosphere.”

“Life is a lot “Life is a lot

different. I’m different. I’m

more confi dent more confi dent

in myself.”in myself.”

Brittany BaileyBrittany Bailey

Page 7: Tacoma Goodwill 2008 Annual Report

On a path of accomplishmentWhen Brittany Bailey was growing up in California, she faced an abusive home life, serious illness and even homelessness. “If I was still back home, who knows, I would be in jail or on drugs, because that was the atmosphere,” she notes. Brittany moved to Tacoma where, now 20, she is a Human Resources assistant/Community Service coordinator for Tacoma Goodwill and a product of the agency’s STEPS program. STEPS is a Goodwill program helping young adults ages 16-21 develop life and career goals and gain work experience.

In 2008, more than 300 youth participants worked 4,200 hours with partnerships involving the Boys & Girls Club, Puyallup Youth Investment Center and Metro Parks Tacoma, among others. There were 35 graduates of the STEPS Summer Program – the most ever in the decade old program. Brittany said her STEPS counselors helped her stay focused on school. She now attends classes at The Evergreen State College as a result of receiving a grant from The Bill & Melinda Gates Foundation. From STEPS, Brittany said she looks toward the future. “Life is a lot different. I’m more confi dent in myself. My mentors here at Goodwill have a lot to do with it; I feel I’ve accomplished so much.”

Page 8: Tacoma Goodwill 2008 Annual Report

On a path to a careerCody Brown had held several jobs – at a restaurant and car dealership – but admits he was reaching a dead end. “Before Goodwill, I don’t think I could have had a job – I didn’t know what I wanted or liked to do,” said Cody, who is diagnosed with cerebral palsy. “I didn’t want to feel I was being held back because of my disability.” Referred to Tacoma Goodwill’s Supported Employment program, Cody received skills assessments, help fi lling out applications, and job coaching that – coupled with a determination to succeed – served to fi nd a career. “I can work and show people that hiring some-one with a disability is OK – you just have to work around it,” said Cody, who is a courtesy clerk at the Orting Safeway Store and wants to become a store manager. “Everyone has a disability – it’s what you do with it.”

The Supported Employment program served more than 100 people in 2008 in one-on-one and group jobsites, matching qualifi ed people with developmental disabilities to competitive jobs within the community. For Cody, it included receiving training as a cashier and stocker at Goodwill’s South Hill/Puyallup Store that has served him well: “It helped me learn customer service,” he said. “I want to make sure the customers are happy.”

Page 9: Tacoma Goodwill 2008 Annual Report

“Before

Goodwill I

don’t think

I could have

had a job – I

didn’t know

what I

wanted or

liked to do.”

“ Everyone has a “ Everyone has a

disability – it’s what disability – it’s what

you do with it. ”you do with it. ”

Cody BrownCody Brown

Page 10: Tacoma Goodwill 2008 Annual Report

On the path toward self-suffi ciencyLaTasha Smith admits she was defeating herself, scraping by with no future for herself or her daughter. She was afraid of seeing the bills, hearing from bill collectors and being embarrassed from not having enoughmoney. That’s when LaTasha heard about Tacoma Goodwill’s Financial Literacy program and learned “…to manage my life responsibly.” It’s with pride she now points to a computerized budget that helps her separate her wants from her needs and her work towards a business administration degree. “If you’re serious about really taking a look at your fi nances, you need to take the class to give you the tools.”

That’s Financial Literacy. Open to the public and supported for a second year in 2008 with a $50,000 grant from KeyBank and the Key Foundation, Financial Literacy provides classes on handling checking and savings accounts, investing and managing credit. There were more than 600 participants in classes across Pierce County, Longview and Yakima; and partnerships with two dozen organizations and programs. For LaTasha, life without the skills she obtained would have been diffi cult. “I wouldn’t have the self-esteem. I’d still be walking in the dark, trying to fi nd my way,” she said. “Now I can see what I’ve got ahead of me – it’s a path I can see.”

“Now I can see

what I’ve got

ahead of me – it’s

a path I can see.”

Page 11: Tacoma Goodwill 2008 Annual Report

“If you’re

serious about

really taking a

look at your

fi nances, you

need to take

the class to

give you

the tools.”

LaTasha SmithLaTasha Smith

Page 12: Tacoma Goodwill 2008 Annual Report

“The services we provide would not exist without support fromdonations and retail store sales.” – Bob Bruback, Tacoma Goodwill Board President

Page 13: Tacoma Goodwill 2008 Annual Report

Business ServicesRetail SalesMore than 2.5 million shoppers came to our 21 retail stores in 2008; the largest number ever. Store revenue supports job training and placement services like Computer Skills, Financial Literacy and Career Skills Training. The highlight of the year was the opening of the 21st store, located in South Lacey.

Stores and Attended Donation Stations employed more than 572 people, well more than half of whom came to Goodwill with a disability or disadvantage.

Online SalesIn 2008, a record $2,156,900 in online sales revenue was raised – nearly double 2007 – on purchases of 43,738 items, the most since online shopping debuted in 2002.

Contract ServicesTacoma Goodwill provided $1,691,800 in contract packaging services such as assembly, packaging, shrink wrapping, transloading, warehousing and distribution and other customized business solutions. Major customers in 2008 included Brown & Haley, Tim’s Cascade Chips, Discovery Bay Games, Starbucks and Paper Magic.

Custodial ServicesCustodial Services trained more than 104 individuals who were placed in 14 jobs like Pedro Gonzalez, featured in this year’s report. Students are trained using state-of-the-art equipment to prepare them for employment.

Donations • 881,191 individual donors generously supported Goodwill by dropping off their gently used clothes and household items – an increase of 16,751 individual donor visits.

• 137 companies from throughout the region donated much needed items such as offi ce furniture and equipment.

• Hosted 37 joint donation drives with area businesses, cities, counties and organizations like Top Foods, City of Federal Way, University of Puget Sound, and Proctor Holiday Fest, collecting 174,026 pounds of donations.

Page 14: Tacoma Goodwill 2008 Annual Report

Helping people on a path for a better lifeTacoma Goodwill provided services to a record number of people in 2008. Programs such as Financial Literacy, a free course in money management to help build fi nancial stability and independence, and YouthBuild, helping young adults receive job experience in the construction trade while receiving a GED, bolstered the training people received. A new Work Opportunity Center in South Lacey also opened, providing expanded services in Thurston County. Goodwill’s partnerships with businesses across the service area play an integral role in achieving our mission. A total of 309 corporate partners hired more than 500 Goodwill participants for on-the-job training or perma-nent employment. Another 37 companies have representatives on Goodwill’s Business Advisory Council.

In all, 5,248 people with disabilities or disadvantages received services from Tacoma Goodwill. Another 1,023 people were placed in jobs, either in the community or hired directly by Goodwill.

*Clients may have been served in more than one program.

Jobs change livesFor every 1,000 people Goodwill puts to work, the community saves $11 million in deferred public assistance, new tax payments and expenditures. In 2008, Goodwill placed 1,023 people in jobs.

More than 2.5 million shoppers took advantage of Goodwill’s great selection and value pricing.

More than 880,000 donors gave more than 48.7 million pounds of ready-to-sell books, toys, apparel, etc.

Donations

Goodwill served 5,248 individuals with job training and placement programs so people with disabilities or disadvantages could go to work.

Retail Stores Training

479591

161

743

1,183

At-risk Youth

Disabled Non-EnglishSpeaking

Low Income

Welfare,DisplacedWorkers

Population served*

628

298

Seniors Offenders

Page 15: Tacoma Goodwill 2008 Annual Report

*Operating and non-operating activities.

Financial Highlights 2008

Low Overhead to Maximize Impact

91.4% Programs & Services

Overhead (Management & Fundraising) 8.6%

AssetsCash and Cash Equivalents $6,031,915Accounts Receivable and Pledges $7,319,832Inventories $6,851,971Investments and Other Assets $838,592Assets Held in Trust $6,155,559Land, Building and Equipment (NET) $30,672,524Total Assets $57,870,393

Liabilities and Net AssetsAccounts Payable $2,797,380Accrued Payroll and Other Liabilities $3,106,350Long Term Liabilities $17,060,461Capital Lease (current and long term) $13,769Interest Swap and Trust Liabilities $2,030,199Total Liabilities $25,008,159Total Net Assets $32,862,234Total Liabilities and Net Assets $57,870,393

Statement of unrestricted activitiesRevenuesWorkforce Development $4,371,585Retail Operations $36,233,647Commercial Services $1,920,426Managed Real Estate $569,152Contributions and Miscellaneous $497,722Total Revenue $43,592,532

ExpensesWorkforce Development Services $5,723,573Retail Program $26,018,636Commercial Services $2,361,836Managed Real Estate $317,513Fundraising $621,408Management and General $2,969,196Total Expenses $41,688,323Change in Net Assets from Operating Activities $1,904,209

Statement of financial position

The accounting fi rm Clark Nuber has audited the fi nancial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualifi ed opinion.

2004 2005 2006 2007 2008

$28.1

$32.6

$35.4

$40.3

$45*

2004-2008 ($Million)Revenue Growth

Operating Activities

Page 16: Tacoma Goodwill 2008 Annual Report

Computer Skills TrainingCustodial TrainingOffi ce Essentials, interview skills and resumé buildingRetail Sales Training

Job Search Room (open to the public)Financial LiteracyWheels to Work

Job PlacementJob RetentionTransitional Employment

Work Opportunity CentersWork Opportunity Centers, located in Tacoma, Longview, Yakima and South Lacey, provide job training and placement services to people facing barriers to employment. Career services programs for at-risk young adults, low-income senior citizens, non-English speakers and ex-offenders looking for job-reentry skills are also available. Simply contact one of the centers below:

Tacoma714 S. 27th St.Tacoma, WA 98409

253.272.5166

Longview1030 15th Ave.Longview, WA 98632

360.425.6929

South Lacey4800 Yelm Highway S.E.Lacey, WA 98503

360.456.0273

Yakima109 S. Third St.Yakima, WA 98901509.452.6061

TACOMA

YAKIMA

LONGVIEW

SOUTH LACEY

Retail Stores and Training CentersWork Opportunity Centers

CARF Certifi cation Tacoma Goodwill’s job-placement

and training programs have received

the highest level of accreditation

available. CARF International, an

independent reviewing agency,

awarded Goodwill a three-year

accreditation, good through

November 2010.

WorkSource Affi liateTacoma Goodwill is a WorkSource

affi liate in Pierce County, assisting

in delivery of employment services.

Opportunities for people with disabilities or disadvantagesTacoma Goodwill programs provide a variety of job training and placement programs for the general public and intense, long-term services for specifi c populations in the community, including; people on public assistance, low-income senior citizens, people with disabilities, ex-offenders, English as a Second Language, and at-risk young adults. Specifi c programs include:

Page 17: Tacoma Goodwill 2008 Annual Report

Goodwill Foundation: Supporting the Mission of GoodwillThe fi nancial support Tacoma Goodwill receives from the community is crucial to providing the job training and placement services to the thousands of people that come to us needing help each year. Goodwill is thankful to the many generous donors who support us throughout the year. The Goodwill Foundation facilitates the avenues people can use to contribute to our mission, including:

Annual GiftsAnnual gifts to Goodwill go directly to support our Scholarship Fund which provides job training and program services to people in need. Goodwill has also been supported by local founda-tions and government agencies to begin innovative programs such as YouthBuild, Key to Change Financial Literacy and the Senior Community Service Employment Program (SCSEP).

The Goodwill BreakfastThis annual event recognizes personal achievements of award recipients and honors Tacoma Goodwill business part-ners. More than 700 guests attended the 2008 event, contributing a record $130,000 in sponsorships and gifts for Goodwill’s Scholarship Fund and job training pro-grams. The success of the breakfast is thanks to the continuing support of gener-ous corporate and individual sponsors.

Capital CampaignTo help fund the new Milgard Work Opportunity Center—which will allow Goodwill to triple services in Pierce County over the next fi ve years—Goodwill is undertaking a balanced capital campaign including Goodwill’s own resources plus a combination of public and private funds. As a unique, self-sustaining not for profi t organization, Goodwill will support the on-going operational costs of the project.

“Goodwill helps people who want to work enabling them

to become more positive contributors to our community.” -Toby Murray, Foundation Board President

Page 18: Tacoma Goodwill 2008 Annual Report

Tacoma Goodwill Industries’ 2008 Annual Donor Report has been produced by the Development Offi ce. The list of donors includes gifts made during the fi scal year October 1, 2007 to September 30, 2008.Please report any errors or omissions to

the Goodwill Foundation at 253.284.3352.

$100,000 & ABOVEColumbia BankForest FoundationGary E. Milgard Family FoundationM.J. Murdock Charitable TrustSequoia FoundationLloyd and Caroll SilverWeyerhaeuser Company Foundation

$25,000-$99,999Associated Petroleum Products, Inc.Samuel H. BrownHeritage Financial CorporationKey BankKorum for Kids FoundationSimpson Investment CompanyRay and Marilyn TennisonBuck and Joanne ThompsonJim and Ann Wiborg

$10,000-$24,999Paul and Peggy Anderson and FamilyBank of America Emily Hall Tremaine FoundationI-5 Design & Manufacture, Inc.William W. Kilworth FoundationNorthwest Leadership FoundationRushforth Construction Company, Inc.Tom and Jackie TaylorAllan and Judith Trinkwald Sr.

$5,000-$9,999Franciscan FoundationLee and Pudd GingrichDon and Jean Hansen Jim and Enid Harris Philip and Sally Hayes Arne L. Haynes & Carolyn S. Haynes Jim and Bev McCormack Murray Pacifi c Corp Anonymous

$2,500-$4,999 94.1 KMPS FM John and Karen Arbini BCRA Architects, Inc. Business Interiors Northwest Chuckals Offi ce Products Dave and Pat Edwards Fournier Group Greater Tacoma Community Foundation Terry A. HayesJean LoomisKen LundMountain Construction, Inc.Neil Walter CompanyThe News TribunePropel Insurance

Robblee’s Total Security Inc.Ronald and Carol StockdaleDr. Pamela TransueMike and Mary Jo Tucci Sr.Tucci & Sons

$1,500-$2,499Bargreen EllingsonBates Technical College Charley BinghamJim and Donna BoulangerRichard and Mary Ann BoulangerBrown & Brown of WashingtonClark NuberClover Park Technical College FoundationCole Screenprint, Inc.Davies Pearson, PCDan and Lori DurrRick and Betsy EllingsonJudy EstesGensco, Inc.Pleas and Paula GreenJim and Wendy Griffi n Sr.Hagel & CompanyDarrell and Anne JesseMountain View Funeral Home, Crematory and Memorial ParkMultiCare Health SystemLaurie and Toby MurrayPatrick O’DonnellDan and Connie PalmerPanagiotu Pension Advisors, Inc.Penske Truck Leasing CompanyCarol RhodesBill and Ann RileySchnitzer SteelKaren SeinfeldScott SilverTodd and Teresa SilverSmith Fire Systems, Inc.Sprague Pest ControlStellar Industrial Supply, Inc.Willie and Faye StewartWendell StroudTacoma Rainiers BaseballJane and Jim TaylorThe Titus-Will Families FoundationKathi and Patrick WillisWoodworth Family FoundationYouth Service of America

$1,000-$1,499Don and Nancy AndersonAnonymousPeggy BuehlerBusiness ExaminerRichard and Robin CorakNina CraftMary DittmannNigel and Kara EnglishEstate of Eugenia FairbanksDean M. HanksMark and Diane HolcombMargaret Johnson

Cheryl JonesKen and Nancy KeiterRobert and Pauline KirchnerKirchner FoundationMelsness FoundationJim and Patty MortonStacey and Edwin OgleChris PolitakisRush Custom Homes, Inc.Kevin and Emily SchoenfelderDavid A. Shoultz and Megan StruthersUnited Way of Pierce CountyWashington State Combined Fund DriveJohn and Lesa Wiborg

$500-$999American Underwriters Insurance AgencyBP Fabric of America FundSteve and Judy BaderMarty and Joan BrashemTom and Diane ButlerCascade Print MediaAdriana and Michael ChandlerJim CollinsCommencement BankBruce and Lauren DammeierDick and Clare DeVineJohn and Buzz FolsomRyan FournierJohn GazeckiGeoEngineersHarris RebarJohnson Stone & Pagano, P.S.Randy and Debbie JohnsonMarty and Mark KogleBill KorumOttie and Clara LaddRon and Carrie LindGrace LynchWendy and Gary MartindaleKiyoshi MasudaDianne and Fred MatthaeiArt MorrisonJerry MyletKlaus NalleySteve O’BrienSarah OliverKenneth OlsonTom OssingerDouglas and Patricia PagelTony and Julie PanagiotuPrecision Machine WorksRainier ConnectSafeway, Inc.Norm and Linda SatherShanaman Strategies, IncKyle Smith and Gayle Hampton SmithSound Glass Sales, Inc.Sound Mattress & Felt CompanyJanet and Philip StanleyJeffrey StroudWilliam C. SwensenTacoma Housing Authority Tacoma Community College

El and Doris VandebergGene WentworthWestside Community Bank

$250-$499Pete AlmondTy AndersonJoanne and Cal BamfordJacquie and Conor BoydJoe and Helen BreedCarmen BrooksJeff BrownCity Electric Inc. of TacomaBridget CochranCharles CrawfordDisplay Technology InternationalStephen FinniganFircrest Pre-Fit Doors Co.Larry and Randi FocklerJaimie “Frankie” FrankDoreen GavinKen and Lucinda GibbonTim GolobJeff and Tammis GreeneJohn A. HallAmbrosia HandTom HanleyBrian and Aimee HaynesPriscilla HuberJayRay CommunicationsDon and Mary JohnsonJim JohnsonBarbara KarbasiBob and Nancy KaticaJeff KraftJuel KraussRose Lincoln HamiltonGary and Linda LindbergBev LoseyThe Brenda Fund of Schwab Charitable FundBarbara MeadDave MontgomerieJohn Nadeau and Michelle CruckshankMark NelsonDavid OsborneJohn PattersonWendy PhillipsGregory PlancichJim PorterVicki and Ken PowersDaniel PutnamQuigg Brothers, Inc.Bill and Dorothy RhodesDr. Cliff and Carol RobertsonPhil SchmitzStephanie and Alexander SchrammDave and Mary Lou SclairBrandy SmithAdam SmithRobert StoeckDave Stolz, Stolz & Associates, P.S.Susan ThornsberryVic and Rhonda ToyLarry and Jane Treleven

Carolyn and Alfred TrelevenRick and Sandi TriggsAl WeigandJim and Muriel Will Sr.Jim WolchEd and Connie Rae Zittel

$100-$249Steve and Donna AlbersAlmond & AssociatesDave AlmonteStephen and Nancy AndersonApple Physical TherapyJamey BalousekDavid BeanTim and Tricia BeardsleyDick and Karla BenedettiMat BergmanMonte BersanteBob BethkeRyan and Amy BetzLuke BienfangWade BlackRon BlascoCathy and Jay BordeauxKen and Sally BoseAnonymousElaine BrabhamMike BrauhnDelphine BriandLesley BrookBrown & HaleyJan BucholzSara BurnsDennis BussellDonald H. BymersDonald M. BymersWilliam Cammarano Jr. & Sandra CammaranoRick and Frances CarrJon and Cheryl CarrScott and Mary ChapmanJun CheaMarie ChoiCintas CorporationDeanna and Bob CleavelandPeter and Pam ComfortJo Ann CoxDan CunniffeTim and Sharon DalyLinda DanforthGretchen DavisKathleen DeakinsMaria DeVoreMark DibbleLarry DiPalmaPaul DotyTim and Toni DugganStan and Allane EastbergDan EberleWendy EdmondSue ElkinEthan ElkinsBrien and Cathy ElvinsBetty Fleischmann

Honor Roll of Donors

Page 19: Tacoma Goodwill 2008 Annual Report

Jon and Shannon FloraVallie Jo FryElliot L. GaddPhyllis and Bill Gill Jr.Goodfella’s Motor Company #3696Justin GorochDavid GraybillHelen GrennanBarbara GriswoldJason HallSteve and Angelia HarlowBarbara HeadleyJerry HeemstraChuck and Sue HellarJoanne Henry and Jon SewardBarb HerbertKristine HochbergJohn and Christina HoganMark and Wendy HolcombEric and Laurie HulscherMarnie JacksonMichele JohnsonKaren JohnsonScott KellamsKen KelleyTom KerstetterSteven KnauerSusan KnobelochCindy KomorousRich LacherBan Van LamJoe LawlessGayle LawrenceAnonymousRoger LilleySok-Khieng LimDylan LippertCatherine LivingstonSara LongJim and Debbie LoomisDonna and Lawrence LoschTom LuceSandy LuceJanice and Bill LudwigMary Kay and John ManleySusan and Doc MartensenRaymond “Dean” MartinJames MatteucciMike McCrabbStachia McCraryWaylin McCurleyKarla McLaneKristine and Peter McLeanJane MilhansHolly MillingtonPer MoerkesethG. L. MonahanDonna MortonLeigh Ann and Bjorn MyhreBrad NakamuraDoug NeffJim Newman

Paul NinnemanPeter and Karen NormanLavonne and Morris NorthcuttNW Cascade PropertiesScott O’HalloranRobert OrlandoOwens EquipmentTom PaganoJim PattersonBob PentimontiDebbie PetersonPeter PetrichGordon and Virginia PickeringRichard and Karen PickettAnonymousJerry PlancichAndrew PratherDevin ReillyRhonda RhoadesByron RichmondHazel RobinsonCraig and Kim RobinsonSandra and William RuddKelly RyanShahrokh SaudagaranDoug and Vanessa SawyerKerri SchroederFred SchunemanElizabeth SheaNanette SmithBetsy StaufferStephanie StaylenJoy StohrTerry and Joanne StoneHarry SuarezPatti SuttonPete and Kristine TaylorBrett and Pamela ThomasBeatrice ThompsonMarc ToyDuc TranTom and Mary TrelevenVanguard Optical ImportsLisa VliegerSelena WalkerStephanie WalshJohn and Penny WalstromBarbara and William WalterCharlie and Theresa WaltersJames and Marilyn WaltonPaul WangsmoPhil WatkinsBarbara WerschkulKelly WienholzLouis WilliamsBrett WillisKim WilsonMargaret WoodPaul and Dolores Young Jr.David and Mary YoungLen ZarelliWilliam and Penelope Zindt

Goodwill LeadershipGoodwill Board Officers

Bob Bruback, PresidentJane Taylor, President-electGary Lindberg, SecretaryDean A. McSweeney, TreasurerCheryl Jones, At LargeToby Murray, At LargeTerry A. Hayes, Chief Executive Officer

Board Members

Bruce F. DammeierNigel L. EnglishBuzz FolsomArne L. “Skip” HaynesDon JohnsonJemima McCullumDr. Gil MendozaCarl NewhouseRyan PettyFrank ScogginsJudge Karen Seinfeld (retired)David A. Shoultz, PhDDavid SidorPamela Transue, PhDTheresa WaltersChad Wright

Goodwill Management Team

Terry A. Hayes, Chief Executive Officer Mark Holcomb, Senior Vice PresidentBusiness OperationsMichael Graves, Chief Financial OfficerDean Hanks, Executive Director Goodwill Heritage FoundationRichard Corak, Workforce Development DirectorDan Palmer, Retail Sales DirectorChris Politakis, Marketing& Communications DirectorPeter Norman, Real Estate Director Michael Secright, Information Services Director

Volunteer Leadership

Golden Oldies Mary Kay Manley, President

Goodwill Foundation Board

Toby Murray, PresidentTom AndersonMike HanschDon JohnsonJim LoomisKathy MartinLavonne NorthcuttVicki PowersRich SchmidtkeDavid SennerWillie StewartLarry Treleven

Capital Campaign Task Force

John Folsom, Co-ChairBuzz Folsom, Co-ChairBruce DammeierDick DevineMike HanschClara LaddJim LoomisJim McCormackToby MurrayDavid SennerHerb SimonWillie StewartJane TaylorRay TennisonEl VandebergJim WaltonJohn WiborgJane Shanaman, Campaign Counsel

Page 20: Tacoma Goodwill 2008 Annual Report