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Goodwill of the Olympics & Rainier Region714 S. 27th Street

Tacoma, WA 98409253.573.6500

goodwillwa.org

Goodwill is an equal opportunity employer and provider of employment and training services. Auxiliary aids and services are available upon request to persons of disability.

Financial Education Goodwill’s Financial Education program is designed to provide employees and members of the community with invaluable skills essential to building financial stability and self-sufficiency. This course incorporates banking basics, budgeting, debt management, investing, critical thinking skills, reading and understanding credit reports/scores. Class size is structured to ensure a supportive learning environment with the goal of giving each student the knowledge necessary to achieve a financially stable future.

For more information, call: 253.573.6679

Workforce Navigator The Navigator offers job search assistance and referrals to trainings and other programs at Goodwill. Anyone looking for employment or job skills training is qualified to receive this assistance.


Barista Training Learn espresso arts and café operations in a real-world setting at Goodwill’s Coffee Buzz. Tailored around the needs and growing demands of the specialty coffee industry, the Youth Barista Training program will guide you through the basic operations of a café and the skills required to be a barista. The 16 week certificate program is available to youth ages 16-24.


STEPS The STEPS program helps Pierce County youth, ages 16-21, by providing educational and vocational opportunities to define their personal and career goals. The STEPS program is known for support, employment, learning becoming Ready-to-Work.


STEPS Violence Prevention Program The STEPS Violence Prevention Program in an education program for youth 18 to 21 years old in unincorporated Pierce County. It provides education about communication, impact of violence on our communities, bullying, gangs, and skill building. The violence prevention program also provides summer youth employment to some of the participants.


YouthBuild This youth program emphasizes the importance of education, leadership and job training. YouthBuild helps at-risk young people complete their education by providing GED education classes while simultaneously training for the future in a variety of construction trades. On-the-job training includes building new homes for low-income families in the community. Youth are exposed to industry professionals who will help them identify their goals and learn how to successfully reach them.


Program funded 80% ($1.1 Million) by U.S. Dept. of Labor, Employment & Training Administration.

GED® Program Goodwill, in partnership with Bates Technical College, offers Adult Basic Education (ABE) classes for students who need to improve their reading, writing, and math skills as well as pass the GED®. Youth (ages 16-24) and Adult classes are available. Morning and afternoon options are offered.


REACH Center is a partnership of local community agencies and schools to provide a one-stop approach to career, education and personal and professional development for at risk youth ages 16-24. Located on the first floor of the Goodwill Milgard Work Opportunity Center, REACH Center is centrally located.


GOODWILL JOB TRAINING SERVICES 2004-2013

Programs & Services

YOUTH JOB TRAINING PROGRAMS

SUPPORT SERVICES EDUCATION

Rev. 5/26

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

1,799

3,291

3,993 3,947

5,241

6,293

9,500

8,0278,638

8,92310,000

8,000

6,000

4,000

2,000

0

G O O D W I L L O F T H E O L Y M P I C S & R A I N I E R R E G I O N

MILGARD WORK OPPORTUNITY CENTER

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Work Opportunity Center and broadcast to the Yakima and Longview Work Opportunity Centers. Approved by local employers, this 7-week program provides all the entry-level and career advancement skills needed for this field. The program is taught by Tacoma Community College faculty using interactive video technology.


WorkFirst WorkFirst helps transition people to financial stability and a rewarding career. Participants spend up to six months in the program, which provides skill assessments and on-the-job training, and increases the participant’s professional skills and employability. Participants also receive guidance in developing vocational and educational goals, identifying and eliminating barriers to employment and other support services to help them succeed.

“This project was supported by Grant No. G-1102WATANF awarded by U.S. Department of Health and Human Services (HHS). Points of view in this document are those of the author and do not necessarily represent the official position or policies of the HHS. Grant funds are administered by the WorkFirst Program, WA State Department of Commerce.”

ONLY DSHS REFERRALS ARE ELIGIBLE.For more information, call: 253.582.0655

Senior Community Service Employment Program The Senior Community Service Employment Program (SCSEP) is the only federal workforce program targeted to unemployed low-income seniors 55 and older. It is administered by the U.S. Dept. of Labor’s Employment and Training Administration. This is a senior program with an emphasis on employment. Seniors accepted into the program will receive skill training at non-profit or government agencies and help provide additional community service for these agencies. The main purpose of this program is to transition into unsubsidized employment.

For More information call:Pierce county: 253.573.6759Clallam, Jefferson & Thurston counties: 360.456.0273Grays Harbor, Mason, Pacific counties: 360.532.0041Cowlitz, Lewis, Clark, Skamania counties: 360.501.8350Yakima, Klickitat, and Kittitas counties: 509.452.6061Program funded by U.S. Department of Labor

Job Resource Room The Job Resource Room is available to aid you in your ongoing job search, and is open to the public. Equipped with multiple computers, printer, phone and fax machine, as well as job postings, work guides, phone books and many other resources, the Job Resource Room is staffed with people available to assist you.


Placement Services This program assists participants in discovering their strengths and abilities and how to market themselves in the workplace, and guides them through the application and interview process. Case management is provided to successful job seekers to help them adapt to their new work environment for 90+ days.


Retention Services Retention Services supports participants in continuing a positive and successful career experience. Retention support and assistance is offered to Goodwill participants and employees for managing success in the workplace. Participants are referred to the program, or may self refer prior to receiving services.


Supported Employment Supported Employment matches qualified people with developmental disabilities to competitive jobs within the community. We offer personalized employment planning, job preparation and skill development. Once employed, we provide training, career growth and job retention services.


Group Supported Employment Group Supported Employment contracts with businesses to provide training opportunities for people whose disabilities need closer supervision. An on-site skills trainer works with groups of 4-6 individuals.


Ticket to Work Goodwill is an Employment Network (EN) for the Social Security Administration’s Ticket to Work Program. Beneficiaries who are between the ages of 18 and 64 and are interested in returning to work or recently began working are eligible for free services under this program. This program offers individualized services and support to assist participants in attaining financial self-sufficiency. Vocational goals and the services and support needeed to obtain these goals are developed on a case-by-case basis. Employed participants receive continuing employment support and work incentives up to five years.


Work Evaluation This is a 20-day program in which the participant is placed in a job and assessed to see how well they perform. This is a real work experience; the participant is expected to perform the duties of their job and may be paid. Successful participants may be referred to job placement services. It also gives participants the opportunity to explore up to four different jobs to help them find the best and most enjoyable fit for them. Accommodations may be made based on limitations.


Vocational Testing Knowing areas for improvement or strengths to highlight can be an important piece of resumé building, preparation for job interviews and job search activities. Tests provide concrete evidence and help identify job training needs. Goodwill provides a variety of tests that can help individuals determine their skills, strengths and weaknesses. Tests are conducted in the Assessment Lab and can evaluate interests, values, aptitudes, academic level, learning styles, cognitive ability/memory and general problem solving ability.

For more information or to schedule an appointment, call: 253.573.6637

WORK EXPERIENCE & SUPPORT

JOB RESOURCE & PLACEMENT SERVICES

WORK ASSESSMENT

Computer Basics Participants learn how to navigate a computer terminal, the basics of Microsoft Word and Internet Explorer. Registration is required.


Computer Skills & Office Support The Computer Skills program includes modules from Microsoft Office Suite in Word, Excel, and Power Point. Assistive Technology is also available in JAWS screen reader, ZoomText magnification/reader enlargement and Dragon Naturally Speaking voice recognition software. With flexible characteristics and individualized training plans, students who complete their program will have the skills needed to continue their education in a college setting or gain entry-level employment.


Culinary Skills The Culinary Skills program provides hands-on and classroom culinary training for entry-level food service jobs. Goodwill’s Neighborhood Bistro offers an ideal, real-world training opportunity. The program consists of twelve weeks broken into two levels. Call for class start times. Students will gain skills in customer service, safety and sanitation, food preparation and cooking, serving and cashiering.


Custodial Skills The Custodial Skills Training course is a 45-day program that teaches competitive skills in the custodial field. Students learn how to perform specific skills, including equipment use and care and the effective use of cleaning compounds. Emphasis is placed on safety awareness. Students learn both team-cleaning and independent cleaning skills. Instruction includes blood borne pathogen safety and all phases of custodial duties. Students are taught in both a classroom setting and through hands-on training. A certificate is issued upon completion of the course.


Medical Cleaning For qualified Custodial Skills Training graduates, we offer a separate Medical Cleaning class that is specifically designed for work in a hospital setting. This is a 3-week comprehensive class combining classroom instruction and hands-on training in patient room and discharge room cleaning, OR cleaning, Isolation cleaning and medical terminology. A separate Certificate of Completion is issued upon successful completion.


Maximize Your Potential All Goodwill program participants are encouraged to learn how to “maximize their potential” by taking advantage of interactive workshops on a helpful range of topics - from resumés to interviews and from job search skills to dressing for success! You’ll learn through role-playing and video tapes, and take home tools you can use again and again.


SkillSoft SkillSoft uses distance learning to provide job relevant training opportunities. Courses are designed to teach new skills or enhance current skills for a variety of career opportunities. Training is completed in an online environment and courses include an opportunity to practice and test new skills. This program is self-monitored and self-paced.


Veteran Services Veteran Servcies is a one-stop program that partners with a vast network of agencies to provide a comprehensive program to veterans regardless of the need. All veterans are welcome but the services focus on Operation Iraqi Freedom/New Dawn and Operation Enduring Freedom veterans and their families with job training and placement services with individualized holistic plans to help each participant succeed. The plan serves the needs of the whole family with the goal of achieving job placement, retention and long-term financial stability.

For more information, call 253.573.6789

Retail Skills Retail Skills provides real world, hands-on training in a wide variety of retail tasks. This 6-9 week course is an ideal training opportunity for people interested in the retail field. Instruction is provided in a classroom setting and through on-the job settings where students work under direct supervision providing for immediate feedback.


TEACH (Training, Experience and Career Help)The Training and Career Help Program is available to qualified Retail Skills graduates and provides temporary transitional employment through internship opportunities within Goodwill. Working with a case manager, participants receive professional, personalized attention and on-going paid work training.


Warehouse, Transportation & Logistics Program Get on the fast track to a career in warehousing, transportation and logistics with this comprehensive, video-conferenced program taught in the Distance Learning Theater at Goodwill’s

TRAINING PROGRAMS

Goodwill helps people with barriers to employment go to work by providing jobs, training and educational opportunities.

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