t7 b11- fbi 302s- aa ops ctr fdr- fbi 302 s- entire contents

8/14/2019 T7 B11- FBI 302s- AA Ops Ctr Fdr- FBI 302 S- Entire Contents

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BEGPRODNO : M-INT-00073909BEGBATES : 265A-NY-280350-302-24941DATE = 09/13/2001FBIDESCR : INTERVIEW OFJAMES RJARVIEFULLTEXT : FD-302 (Rev. 10-6-95)-1 -

FEDERAL BUREAU OF INVESTIGATIONDate of transcription 09/15/2001

JAMES R JARVIEl |I Iwascontacted at nis place or :: 0/11employment. AMERICAN AIRLINES Operations Center, regarding the }'LLhighjacking of flight 77 on September 11,2001. JARVIE provided Personalhisdate of birth asi land, hisSocial Security Account PrivacyNumber SSAN as | JJARVIE advised asfollows:He has been a Fleet Service Clerk for forty two years.His duties include guiding the planes in and out, loading andunloading baggage and mail freight, cleaning the interior of theairplane, and handling waste disposal from the lavatories. He was

off on Monday andTuesday, September 10th and 11th.JARVIE stated that he has never been arrested. He Is notaware of anyone in his family ever being arrested. No one has everasked him to put something on an airplane, nor has anyone asked himto give anything to a passenger. He did not put anything on flight77/144, nor did he give anything to a passenger of flight 77. Noone has asked him about security at the airport, nor has anyoneasked for photographs of the cockpit of any of their airplanes. Hehas not given anyone a tour of the gate facilities, nor has he seenany other employee giving a tour of the gate facilities other thanto a new employee or children. He is not, nor is any member of hisfamily, or circle of friends, a member of a radical politicalgroup, a radical religious group, or a terrorist group. He has noknowledge of who was involved in the hijacking of Flight 77.JARVIE advised that he has a green badge that gets him onthe Dulles Airport property and to the gate area of AMERICANAIRLINES. JARVIE stated that he has challenged people if he doesnot see a badge. The challenges were resolved in that their badgewas out of sight. He has not encounteredany unauthorizedindividual in secure space.

Investigation on at9/13/01 Dulles, VA 9/11Law...--- EnforcementFile# Date dictated p265D-NY-280350-302 9/15/01 1rivac)

by i IThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.

September 10, 2003 9:26 am Page 1


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BEGPRODNO : M-INT-00074011BEGBATES : 265A-NY-280350-302-25056DATE = 09/13/2001FBIDESCR : INTERVIEW OF BRENDA BROWNFULLTEXT : FD-302 (Rev. 10-6-95)

.... ... ' / / PersonalFEDERAL BUREAU OF INVESTIGATION ... , / Privacy

... ' Dateof transcription 09/17/2001BRENDABROWN.I II Iwascontacted ather place ofemployment AMERICA NAIRLINES Operations Center at Dulles Ajrport in regards to thehijacking of flight 77 on September 11,2001. BROWN provided herdate of birth a3__ land he r Social Security AccountNumber SSAN asl I BROW N advised as follows:She has been an Operations Agent for twenty seven years.Her duties include all matters pertaining to the "ticket liftoperation" which handles all operations regarding the ticketcounter, boarding and deplaning passengers, baggage service anddispatching flights. She was off on Sunday and Monday and workedTuesday, September 11, 2001, from 5:30am until 2:00pm. She workedat the main ticket counter checking in passengers with tickets inFirst Class and those that had E xecutive Platinum, Gold andPlatinum Club memberships.BROWN stated that she checked in passengers for flight T J Twho were in the first class cabin or had the above memberships.BROW N recalled checking in Mr. YAMNICKY, an older white male, as hehad a problem w ith his ticket that had been obtained from a travelagent. YAMNICKY was not upset over the problem with his ticket, .and she w as able to resolve it for him. She also recalled checking /in Mr. DROZ, a middle aged w hite male. She recalled Mr. DROZ asshe knows an individual by the name of DROST and this manpronounced his name the same way . BR OW N advised that she alsochecked in a female passenger for flight 77 and m ay have checked inone or two others. BRO WN explained that ticket agent DIANE (EEDSworked next to her and also checked in passengers for flight 77.LEEDS was tied up with a husband and wife who were flying to Mauiand had problems with their tickets and an award coupon they weretrying to use.BROW N stated that it was a light travel day and there w asnot a long wait in line to check in. BR OW N could not recallchecking in any coach passengers, nor could she remember checkingin any A rab males or anyone acting suspicious. BROWN advised thatlater in theevening she and ticket aqenti ..rerediscussing the eve nts of the day, and! Xas distraught as she

Investigation on at9/13/01 Dulles, V A o / i I T9/11LawFi le # Date dictated Enforcement

265D-NY-280350-302 9/17/01 Privacyt > y i 1 'This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI

and is loaned to your agency;it and its contents are not to be distributed outside your agency.

September 10,2003 9:31 am Page 1


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[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of BRENDA BROWN ,On 9/13/01 .Page 2recalled checking in two Arab males forflight 77 . 1 I toldher that one of the individuals did not speak English. BROWN didnot recall seeing anyone in the coach check-in line that appearedsuspicious.

BROWN stated that if a passenger is acting strange or shedoes not like the answers they gave to some of the questions asked,she will put them on the "pull list" and /or call down to the gateto tell the gate agent of the problem. BROWN advised that ifsomeone is put on the "pull list", their luggage is not put on theplane until the passenger presents himself for boarding. BROWNstated that she will also put a passenger on the "pull list" ifthey do not have a picture ID, if they refuse to answer thesecurity questions, or if they make an inappropriate comment.BROWN advised that if a passenger says the word "bomb" she callsthe airport police and her supervisor.

BROWN stated that approximately two months ago she wasworking at a gate and saw a man with a utility knife on top of hiscarry on bag. She challenged the man and he said that there werefive or six of them with similar knives. BROWN advised that theknives all had approximately four inch blades and were the typeused to cut boxes. BROWN stated that he was shocked that airportsecurity had let these people through. BROWN advised that shetried to make an issue out of the incident, however the securitypeople were not interested.BROWN stated that she has never been arrested. She livesalone and is not aware of anyone in her family ever being arrested.No one has ever asked her to put something on an airplane, nor hasanyone asked her to give anything to a passenger. She did not putanything on flight 77/144, nor did she give anything to a passengeron flight 77. No one has asked her about security at the airport,nor has anyone asked for photographs of the cockpit of any of theirairplanes. She has not given anyone a tour of the gate facilities,nor has she seen any other employee giving a tour of the gate

facilities other than to a newemployee or children. She is not,nor is any member of her family, or circle of friends, a member ofa radical political group, a radical religious group, or aterrorist group. She has no knowledgeof who was involved in thehijacking of Flight 77.BROWN advised that she has a green badge that gets her onthe Dulles Airport property and to the gate area of AMERICANAIRLINES. BROWN stated that she has challenged people if she does

[PDF page 2]FD-302a(Rev. 10-5-95)



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265D-NY-280350-302

Continuation of FD-302 of BRENDA BROWN ,On 9/13/01 , Page 3not see a badge. The challenges were resolved in that their badgewas out of sight. She has not encountered any unauthorizedindividual in secure space.

[PDF page 3]

September 10, 2003 9:31 am Page3


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BEGPRODNO : M-INT-00074624BEGBATES : 265A-NY-280350-302-25809DATE = 09/14/2001FBIDESCR : CONTACTED KENT JAY DEEBENFULLTEXT : FD-302 (Rev. 10-6-95)-1 -


IWaS Contacted at his place ofEmployment. AMbKlUAN AIRLINES Operations Center, in regards to the ...... ' . ' . ' . ' . ' . - - hijacking of flight 77 on September 1 1 .2001.- CEEBEN provided his 9/11date ofbirth asL_ / andhis Social Security Account PersonalNumber SSANa3_____yDEEBEN advised as follows: .fnvacyHe has been a Fleet Service Clerk for ten years. Hisduties include guiding the planes in andout, oading and unloadingbaggage and mail freight, cleaning the interior of the airplane and

handling waste disposal from the lavatories. He was off on Monday,Tuesday and Wednesday, September 10th through the 12th. DEEBENstated that on Monday, September 10, 2001, he was scheduled towork2:30pm until 7:30pm. DEEBEN advised that HAROLD SNELLINGS took hisshift.DEEBEN stated that he has never been arrested. He is notaware of anyone in his family ever being arrested. No one has everasked him to put something on an airplane, nor has anyone asked himto give anything to a passenger. He did not put anything on flight77/144, nor did he give anything to a passenger of flight 77. Noone has asked him about security at the airport, nor has anyoneasked for photographs of the cockpit of any of their airplanes. Hehas not given anyone a tour of the gate facilities, nor has he seenany other employee giving a tour of the gate facilities other thanto a new employee or children. He is not, nor is any member of his

family,or circle of friends, a member of a radical politicalgroup, a radical religious group, or a terrorist group. He has noknowledge of who was involved in the hijacking of Flight 77.DEEBEN advised that he has a green badge that gets him onthe Dulles Airport property and to the gate area of AmericanAirlines. DEEBEN stated that he has challenged people if he doesnot see a badge. The challenges were resolved in that their badgewas out of sight. He has not encountered any unauthorizedindividual in secure space.

Investigation on at9/14/01 Dulles , VA .9/11 Law

File # ..Date


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BEGPRODNO : M-INT-00074639BEGBATES : 265A-NY-280350-302-25837DATE = 09/14/2001FBIDESCR : JOHNSON JOYCEFULLTEXT : FD-302 (Rev. 10-6-95)

FEDERAL BUREAU OF INVESTIGATION _ _ . . . .. - - - " " ' ' ' ' -'"",-''' Personal. --""" ... . . - ' " Privacy

...... Date of.transcription 09/22/2001JOYCE JOHNSOISLLJwas contacted at tier-place of employment.AMERICAN AIRLINES Operations Center, inregards to the hijacking offlight 77 on September 11,2001. JOHNSON provided her date ofbirth asL IandherSocial Security Account NumberSSAN ail 1 JOHNSON advised asfollows:She hasbeen employed byAMERICAN AIRLINES since 1966,and is currently the Premium Service Representative at theAdmiral's Club. JOHNSON explained that travelers canjoin theAdmiral's club for a fee. At the club they can relax, use acomputer or a conference room, and she is there to help them withboarding passes, telephone callsand other services. JOHNSONstated that she has access to the gate area and the airplanesbutpractically speaking, she has no reason to be in the airplanes.JOHNSON advised that she rarely leaves the club. JOHNSON statedthat she was off on Monday, Tuesday, and Wednesday, September 10ththrough the 12th.JOHNSON stated that she hasnever been arrested. She isnot aware of anyone in her family ever being arrested. No one hasever asked her to put something on an airplane, nor has anyoneasked her to give anything to a passenger. She did not putanything on flight 77/144, nor did she give anything to a passengerof flight 77. No one has asked about security at the airport, norhas anyone asked for photographs of the cockpit of any of theirairplanes. She has not given anyone a tour of the gate facilities,nor has she seen any other employee giving a tour of the gatefacilities other than to a new employee orchildren. She is not,nor is any member of her family, or circle of friends, a member ofa radical political group, aradical religiousgroup, or aterrorist group. She has no knowledge of who was involved in thehijacking of flight 77.JOHNSON advised that she has a green badge that gets heron the Dulles Airport property and to the gate area of AMERICANAIRLINES. JOHNSON stated that she has challenged people if shedoes not see a badge. The challenges were resolved in that their

Investigation on at9/14/01 Dulles,VAFile # Date dictated265D-NY-28Q350-302 9/19/01by 9/11 Law Enforcement PrivacyThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.



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[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of JOYCE JOHNSON ,On9/14/01 .Page 2badge was out of sight. She has not encountered any unauthorizedindividual in secure space.

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BEGPRODNO : M-INT-00076110BEGBATES : 265A-NY-280350-302-27626DATE = 09/12/2001FBIDESCR : EDNA ESCUADROFULLTEXT : FD-302 (Rev. 10-6-95)

-1-FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001FDNA FSPi lAnprv I '" r-...

I V/as onntanteri at hpr plara of ,. _employment. AMERICAN AIRLINES Operations Center, inregards to he - " " ' :" 'Q /ihijacking of flight 77 on September 11,2001, after it left Dulles _ - ;;::::::::::: -V11Airport. ESCUAD RO provided her date of birthas\n Personalthe Philippines, and herSocialSecurity Account Number SSAN as Privarvm___JESCUADRO advised asfollows:

She has been employed as a Fleet Service Clerk for fiveyears. Her duties include guiding the planes in and out, loadingand unloading baggage and mail freight, cleaning the interior ofthe airplane, and handling waste from the lavatories. ESCUADROstated that on Monday, September 10th, she worked from 14:30 until19:30 for MIKE MUELLER. Shealso worked from 20:30 September 10th,until 1:30am on September 11th, for IMTENAN SAEED. ESCUADROadvised that in addition to regular days off, an employee can takeup to 24 days off every three months. ESCUADRO explained that theemployee who takes off does not get paid and the individual whoworks their hours, gets paid. ESCUADRO stated that M UELLER alwaystakes off, and SAEED asked her to work for him as his wife recentlyhad a baby and he wanted to spend time with his family. SAEED alsogoes to school.

ESCUADRO advised that D AVID PIOLI parked flight 144 whenit arrived, and NICOLE SUMMERS unloaded the bags from the aft cargohold. She and CARLO S PEDEMONTE loaded the bags on to the cart anddrove them over to the main terminal and unloaded them. ESCUADROstated that she saw SUMMERS close the aft cargo door, but she couldnot verify that the hold was empty. When she returned she went tothe line room to wa it for the next flight. ESCUADRO advised thatthe mail freight peoplewere handling themail for flight 144.

ESCUADRO advised that after she worked flight 1938, shesaw SAEED outside the break room. ESCUADRO estimated that she sawSAEED at approximately 10:00pm. ESCUADRO stated that she askedSAEED what he was doing there since she was working his hours, andhe told her he had to xerox the birth certificate for his baby inorder to get family leave. ESCUAD RO advised that SAEED asked her

Investigation on at9/12/01 Dulles, Virginia

File # Date dictated265D-NY-?ftn3Rn-3n9 9/15/01by9/11 Law Enforcement PrivacyThis documen t contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.



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[PDF page 1]FD-302a (Rev. 10-6-95)265D-NY-280350

to work some additional hours for her over the rest of September.Continuation of FD-302 of ,On PageESCUADRO agreed to work some additional shifts for him. ESCUADRO

9/11 Personal Privacy

ESCUADRO stated that she has never been arrested. Shelives with her sister and her family and is not aware of them everbeing arrested. No one has ever asked her to put something on anairplane, nor has anyone asked her to give anything to a passenger.She did not put anything on flight 77/144, nor did she giveanything to a passenger of flight 77. No one has asked her aboutsecurity at the airport, nor has anyone asked for photographs ofthe cockpit of any of their airplanes. She has not given anyone atour of the gate facilities, nor has she seen any other employeegiving a tour of the gate facilities other than to a new employeeor children. She is not, nor is any member of her family, orcircle of friends, a member of a radical political group, a radicalreligious group, or a terrorist group. She has no knowledge of whowas involved in the hijacking of Flight 77.ESCUADRO advised that she has a green badge that gets heron the Dulles Airport property and to the gate area of AMERICANAIRLINES. ESCUADRO stated that she has challenged people if shedoes not see a badge. The challenges were resolvedin that theirbadge was out of sight. She has not encountered any unauthorizedindividual in secure space.

[PDF page 2]



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BEGPRODNO : M-INT-00076364BEGBATES : 265A-NY-280350-302-27918DATE = 09/12/2001FBIDESCR : ANGELE DAWN CUEFULLTEXT : FD-302 (Rev. 10-6-95)

-1 -FEDERAL BUREAUOF INVESTIGATION

Date of transcription 09/15/2001ANGELE DAWN CUE.I \

place of employment AMERICAN AIRLINES Operations Center, regardingflight 77 that was hijacked on September 11, 2001. after it lefti airport. CUE provided her date ofbirth asi IJand her Social Security Account Number SSAN asf 1! advised as follows:She was a Ramp Clerk for Sabre inTulsa. Oklahoma fromFebruary 18, 1995, until December 27,1998. She was rehired as aRamp Clerk at Dulles on August 28,2000. Her duties include

guiding the planes in and out, loading and unloading baggage andmail freight, cleaning the interior of the airplane, and handlingwaste disposal fromthe lavatories. She was off Sunday and wassupposed to work 3:15pm until 9:45pmon Monday, September 10, 2001.CUE stated that she had "tipped in*, or guided in, the Chicagoflight that her husband and baby were passengers on. CUE advisedthat she unloaded the bags on that flight. Her supervisor told herthat it was a light night and the turn around of that flight onlyhad eight bags, so he told her she could leave at 7:37pm with herfamily. CUE stated that she left work before flight 144 arrived.CUE stated that she has never been arrested. She liveswith her husband and is not aware of him ever being arrested. Noone has ever askedher to put somethingon an airplane, nor hasanyone asked her to give anything to a passenger. She did not putanything on flight 77/144, nor did she give anything to a passengerof flight 77. No one has asked her about security at the airport,nor has anyone asked for photographs of the cockpit of any of theirairplanes. She has not given anyone a tour of the gate facilities,nor has she seen any other employee giving a tour of the gatefacilities other than to a new employee or children. She is not,nor is any member of her family, or circle of friends, a member ofa radical political group, a radical religious group, or aterrorist group. She has no knowledge of who was involved in thehijacking of Flight 77.CUE advised that she has a green badge that gets her onthe Dulles Airport propertyand to the gate area ofAMERICAN

Investigation on at9/12/01 Dulles, VirginiaFile # Date dictated265D-NY-280350-302 9/15/01by 9/11Law Enforcement PrivacyThis document contains neither recommendationsnor conclusions of the FBI. It is the property of the FBI

and is loaned to your agency;it and its contents are not to be distributed outside your agency.

September 10,2003 9:33 am Pase


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(PDF page 1]FD-302a (Rev. 10-6-95)

265D-WF-280350

Continuation of FD-302 of ANGELE DAWN CUE ,On 9/12/01 .Page 2AIRLINES. CUE stated that she has challenged people if she doesnot see a badge. The challenges were resolved in that their badgewas out of sight. She has not encountered any unauthorizedindividual in secure space.

CUE advised that EDNA ESCUADRO told her that she wasworking for IMTENAN SAEED on the evening of September 10, 2001, butSAEED came in anyway that night to xerox some documents!9/11 Personal Privacy

CUE advised that she has always been concerned about thefood service on airplanes as they can go up to the airplanesanytime to put food on board without supervision.[PDF page 2]



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BEGPRODNO : M-INT-00076381BEGBATES : 265A-NY-280350-302-27931DATE = 09/12/2001FBIDESCR : KENNETH MICHAEL PAYNEFULLTEXT : FD-302 (Rev. 10-6-95)

-1-FEDERAL BUREAUOF INVESTIGATION

Date of transcription 09/15/2001KENNETH MICHAELPAYNFl II ~L was contactedat his place of :::::::::;:;,,,employment,AMERICAN AIRLINES Operations Center at Dulles Airport -V 1 1in regards to the hjacking of flight 77 after it left Dulles PersonalAirport. PAYNE provided hs date of birth as } 1 and hsSocial Security Account Number SSANas fPAYNEadvised as follows:PAYNE has been a Fleet Service Clerk since March 10,1988. His duties include guiding the planes in and out, loadingand unloading baggage and mail freight, cleaning the interior ofthe airplane, and handling waste disposal from the lavatories. Hewas off September 9th and 10th. He returned to work on September11,2001,at3:45pm.PAYNE stated that he has never been arrested. He livesalone and is not aware of anyone in hs family ever being arrested.No one has ever asked hm to put somethng on an airplane, nor hasanyone askedhm to give anythng to a passenger. He did not putanythng on flight 77/144, nor did he give anythng to a passengerof flight 77. No one has asked hm about security at the airport,nor has anyone asked for photographs of the cockpit of any of theirairplanes. He has not given anyone a tour of the gate facilities,nor has he seen any other employee giving a tour of the gatefacilities, other than to a new employee or chldren. He is not,nor is any member of hs family,or circle of friends, a member of

a radical political group, a radical religious group, or aterrorist group. He has no knowedge of who was involved in thehjacking of Flight 77.PAYNE advised that he has a green badge that gets hm on

the Dulles Airport property and to the gate area of AmericanAirlines. PAYNE statedthat he has challenged people if he doesnot see a badge. The challenges were resolved in that their badgewas out of sight. He has not encountered any unauthorizedindividual in secure space. PAYNE explained that only a pilot canwalk around the airplane wthout a green badge, but even the pilotmust have an AMERICAN AIRLINES employee's badge.

Investigation on at9/12/01 Dulles, VirginiaFile # Date dictated9fi5n-MV-9An35n-qn9 9/15/01by 9/11 Law Enforcement PrivacyThs document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.



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[PDF page 1]FD-302a (Rev. 10-6-95)

265D-WF-280350

Continuation of FD-302 of KENNETH MICHAEL PAYNE ,On 9/12/01 .Page 2PAYNE advised that approximately two years ago, BRITISHAIRWAYS shared a baggage carousel with AMERICAN AIRLINES. One timehe saw bags being sent through the screener without anyone sittingat the monitor. PAYNE stated that he reported the event to BRITISHAIRWAYS and it was resolved. PAYNE advised that approximatelythree weeks ago he saw bags on the carousel going through themachine but the screener was not looking at the monitor. Thescreener put stickers on all of the bags without paying attentionto the results of the monitor. PAYNE stated that he did not reportthis and did not give it any more thought until the events ofSeptember 11, 2001.

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September 10, 2003 9:33 am Pa9e2


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BEGPRODNO : M-INT-00076398BEGBATES : 265A-NY-280350-302-27956DATE = 09/12/2001FBIDESCR : ERIC SCOTT KALBAUGHFULLTEXT : FD-302 (Rev. 10-6-95)

-1 -FEDERAL BUREAUOFINVESTIGATION

Date of transcription 09/15/2001ERIC SCOTT KALBAUGH.I I...I ~was contacted at hisplace of ..employment,AMERICAN AIRLINES Operations' Center; Dulles Airport., n . . _ .regards to Flight 77that washijacked onSeptember 11, 2001, after ...'^-^'---^": ,it departed from Dulles Aimort.. XALBALJQH nrnvlriacf his ffata of /l-V 11

birthaf _J, and his Social Security Account Numberas . PersonalSSAli fRALBAUGH advisedas follows: Privacy

He has been a Junior Fleet Service Clerk since January 3,2000. His duties include guiding the planes in and out, loadingand unloading baggage and mail freight, cleaning the interior ofthe airplane, and handling waste disposal from the lavatories.KALBAUGH stated that hisscheduled work hours for Monday,September 10, 2001, were 12:15pm until 6:45pm, howeverhe stayeduntil 8:45pm. KALBAUGH advised that he did not have anythng to dowithFlight 144 from Los Angeles as he was getting off duty when itarrived. OnTuesday, September 11, 2001, he arrived at 11:45am,but was unable to get to terminal D so hewent home.

/He lives with his parents and is not aware ofanyone in nis tamily ever being arrested. No one has ever askedhm to put somethng on an airplane, nor has anyone asked him togive anything to a passenger. He did not put anythng on flight77/144, nor did he give anythng to a passenger of Flight 77. Noone has asked him about security at the airport, nor has anyoneasked for photographs of the cockpit of any of their airplanes. Hehasnot given anyone a tour of the gate facilities, nor has he seenany other employee giving a tour of the gate facilities other thanto a new employee or children. He is not, nor is any member of hsfamily, or circle of friends, a member of a radical politicalgroup, a radical religious group, or a terrorist group. He has noknowledge of who was involved in the hijacking of Flight 77.

KALBAUGH advised hat he has a green badge that gets himon the Dulles Airport property and to thegate area ofAMERICAN

Investigation on at9/12/01 Dulles,VAFile # Date dictated265D-NY-280350-3Q2 9/15/01by 9/11 Law Enforcement PrivacyThs document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.



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[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350Continuation of FD-302 of ERIC SCOTTKALBAUGH ,On 9/12/01 , Page 2

AIRLINES. KALBAUGH stated that he has challenged people if he doesnot see a badge. The challenges were resolved in that their badgewas out of sight. Approximately two months ago he heard thatsomeone had encountered an individual from SWISS PORT in the bagroom. This person did not have a badge. He did not know whoencountered the individual or what the outcome was. He has notpersonally encountered any unauthorized individual in secure space.[PDF page 2]



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BEGPRODNO : M-INT-00076412BEGBATES : 265A-NY-280350-302-27980DATE = 09/12/2001FBIDESCR : DAVID PIOLIFULLTEXT : FD-302 (Rev. 10-6-95)

-1 -FEDERAL BUREAUOF INVESTIGATION

Date of transcription 09/15/2001DAVIDPIOLir

\ was f-.nntar.ted at his plara rrf ::::'n/1lemployment. AMERICAN AIRLINES Operations Center. Dulles Airport in ..... }f *lregards to the hijacking of flight 77 after it left Dulles airport. ... PersonalPIOLI provided hisdate of birth asl ~\andhis .--""" PrivarvSocial Security Account Number SSAN as| 1..PIOLI -advised asfollows:Hewas employed as a Fleet Service Clerk from 1992, until1998. He was rehired in August of 2001. His duties include

guiding the planes in and out, oading and unloading baggage andmail freight, cleaning the interior of the airplane, and handlingwaste disposal from the lavatories.Hisshift for the week beginning September 8, 2001, isfrom 3:15pm to 9:45pm. He worked flight 144 when it arrived fromLos Angeles on Monday, September 10th. His crew consisted of CUE,PANTA, SUMMERS, and TURNIPSEED. PIOLI explained that since flight144 was going to remain overnight, only he and NICOLE SUMMERShandled the plane. Cleaning of the interior of the airplane washandled by the overnight crew. PIOLI stated that he "tipped in" orguided the flight in. Summers was the wing man. He hooked up theplane so it would receive electricity. He unloaded the forwardcargo hold. PIOLI advised that the front cargo hold containedabout 10bags and a couple hundred pounds of mail. PIOLI statedthat he made sure that the front cargo hold was empty, and then

locked the compartment and went to the aft cargo hold where SUMMERSwas unloading baggage. PIOLI advised that he asked SUMMERS if sheneeded help and she told him she did not. PIOLI stated that hehelped the bag loaders put the bags on to the cart to be brought tothe main terminal. PIOLI further stated that QUAMI TWUM handledthe waste disposal of the lavatories from the exterior of theplane. PIOLI explained that usually whoever handles the wastedisposal does not have to go on to the plane unless something isclogged. PIOLI explained that he saw TWUM in the waste disposaltruck at the aft of the airplane. PIOLI did not know if TWUM wentinto the airplane. PIOLI advised that after the airplane landed, amechanic put the chocks behind the wheels and walked around theairplane. PIOLI stated that the mechanicwalked around the

Investigation on at9/12/01 Dulles,VAFile # Date dictated?R5n-NV-9flmcin-qn? 9/15/01by9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contentsare not to be distributed outside your agency.



19/27

[PDF page 1]FD-302a {Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of DAVID PIOLI ,On 9/12/01 , Page 2airplane and may have checked to see if there were any mechanicalproblems written up by the crew. PIOLI explained that he saw themechanic walk around the airplane, but he did not know if he walkedon board. PIOLI advised that he saw SUMMERS close the aft cargohold and they went back to the line room together to wait for theirnext flight. PIOLI stated that the airplane was left at the gatewith the jetway rolled up to the door so the crew and the crewchief could have access to the plane. PIOLI explained that theelectricity is not unhooked until the pilot authorizes the removalof the line, so the airplane was hooked up all night. PIOLIadvised that he got off work that night at 9:45pm.

PIOLI stated that he returned to work at 3:00pm onTuesday. A coworker, BOB FURBUSH, told him that he pushed flight77 away from the gate and that the pilot moved sooner thanexpected. PIOLI explained that 757's and 737's need to be pushedback from the gate with a tractor. The pilots are usually verycareful about waiting for the individual pushing them out to getout of the way before they start the engines. PIOLI advised thatFURBUSH told him that the pilot must have been in a hurry as he didnot wait for FURBUSH to get out of the way and the wing came overhis head.PIOLI stated that he has never been arrested. He liveswith his parents and is not aware of them ever being arrested. Noone has ever asked him to put something on an airplane, nor has

anyone asked him to give anything to a passenger. He did not putanything on flight 77/144, nor did he give anything to a passengerof flight 77. No one has asked him about security at the airport,nor has anyone asked for photographs of the cockpit of any of theirairplanes. He has not given anyone a tour of the gate facilities,nor has he seen any other employee giving a tour of the gatefacilities other than to a new employee or children. He is not,nor is any member of his family, or circle of friends, a member ofa radical political group, a radical religious group , or aterrorist group. He has no knowledge of who was involved in thehijacking of Flight 77.PIOLI advised that he has a green badge that gets him onthe Dulles Airport property and to the gate area of AMERICANAIRLINES. PIOLI stated that he has challenged people if he doesnot see a badge. The challenges were resolved in that their badge

was out of sight. He has not encountered any unauthorizedindividual in secure space.[PDF page 2]FD-302a (Rev. 10-6-95)

September 10,2003 9:34 am Pa9e2


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265D-NY-280350

Continuation of FD-302 of DAVID PIOLI ,On 9/12/01 , Page 3[PDF page 3]



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BEGPRODNO : M-INT-00005069BEGBATES : 265A-NY-280350-302-32188DATE = 09/21/2001FBIDESCR : BOBSCHULER, AMERICAN AIRLINES OPERATIONA CENTER, FORT WORTHFULLTEXT : FD-302 (Rev. 10-6-95)

-1 -FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/21/2001Bob Schuler, American Airlines Operations Center. FortWorth, telephone number 817/967-6331 was contacted telephonically.After being advised of the identity of the interviewing Agent andthe nature of the interview, he furnished the followinginformation:American Airlines Operations Center employee LarryWansley had been contacted by a company in Tennessee. This companyclaimed to have developed a device that could locate airline "blackboxes" at crash sites. This company was offering the technology inan effort to find the "black boxes" from the airliners that crashedinto the World Trade Center.Schuler contacted the company in Tennessee and determinedthey did not have a device that was currently operating that couldlocate anairline "black box". Schuler did not believe such adevice would be operational in the near future.

Investigation on at09/21/2001 Dallas, TX telephonicallyFile # Date dictated265A-NY-280350 09/21/2001I9/11 Law Enf o r cem en t PrivacyThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.

[PDF page 1]

September 10,2003 9:35 am Page1


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BEGPRODNO : M-INT-00005589BEGBATES : 265A-NY-280350-302-32767DATE = 09/14/2001FBIDESCR : ON9/14/01, JOHN THORTON EVANS PROVIDED INFORMATIONFULLTEXT : FD-302 (Rev. 10-6-95)

-1 -FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/20/2001JOHN THORTON EVANS.' . . >I ~lwas.contacted at hisplace ofemployment, AMERICAN AIRLINES Operations-Center. Dulles Airport, inregards to the hijacking of flight 77on September 11, 200T. tVANSprovided his date ofbirth af I and his; SocialSecurity ";::::::::::::: : .Account Number SSAN asf I EVANS advised as follows: '?9/l1He is a Customer Service Manager and has been with . , PersonalAMERICAN AIRLINES for twelve years. EVANS advised that on Sunday .. / Privacyan d Monday, September 10th an d 11th, he worked 12:30pm until . .

9:00pm. On Tuesday he worked from 5:00am until 1:30pm. EVANSstated that he works the t icket counter, prepares employeeschedules, reviews em ployee time ca rds, and relieves other managers,as needed. EVANS advised that on Monday he parked in the Eastreserve lot and reported to the Main Terminal. He spent most of .the day a t the ticket counter assisting ticket agents and handlingpaper work. EVANS stated that he did no t recall going ov er thegate area at all that day. EVANS advised that he did not recallseeing flight 144 when it arrived at the airport.EVANS stated thaton Tuesday he worked the ticket counterat the Main Terminal. EVANS advised that he recalled closing ou tflight 599 to D allas that leaves at 8:00a m. After that flight, hewent to his off ice to handle pa per work for tfte rest of themorning. EVANS stated that he did not have any contact with flight77 . /''' /EVANS advised that former AMERICAN AIRLINES employee,

I \was from some country in heMiddle East, exactcountry unrecalled. I ftalked about howhe wa s .trained tokilland wore dark glasses and sat back and watched everyone. EVANSstated thai TEVANS stated that he has never been arrested. He is notawa re of any one in his family ever being arrested. No one hasever a sked him to put something on an airplane, no r has a nyone askedhim to give a nything to a passenger, o ther than a mother asking himto take money to an unaccompanied minor on board a plane. He didnot put anything on flight 77/144, nor did he give anything to a

Investigation on at9/14/01 Dulles, VAFile # Date dictated265D-NY-280350-302 9/20/01Harvey E. Barlowby PhyllisM. Sciacca CN 478/2099This document contains neither recommendations no r conclusions of the FBI. It is the property of the FBIand is loaned to your agency;



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it and its contents are not to be distributed outside your agency.[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350-302

Continuation of FD-302 of JOHN THORTON EVANS ,On9/14/01 .Page 2passenger of flight 77. No one has asked him about security at theairport, nor has anyone asked for photographs of the cockpit of anyof their airplanes. He has not given anyone a tour of the gatefacilities,nor has he seen any other employee giving a tour of thegate facilities other than to a new employee or children. He isnot, nor is any member of his family, or circle of friends, amember of a radical political group, a radical religious group, ora terrorist group. He has no knowledge of who was involved in thehijacking of Flight 77.

EVANS advised that he has a green badge that gets him onthe Dulles Airport property and to the gate area of AMERICANAIRLINES. EVANS stated that he has challenged people if he doesnot see a badge. The challenges were resolved in that their badgewas out of sight. He has not encountered any unauthorizedindividual insecure space.[PDF page 2]



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BEGPRODNOBEGBATESDATEFBIDESCRFULLTEXT

M-INT-00077813265A-NY-280350-IN-1223009/16/2001'265D-OC-280350-INMB:mlm

LEAD CONTROL 3OC-663

; ? 9 / nPersonalPrivacy

[PDF page 1]265D-OC-280350-IN



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9/11 Personal Privacy

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September 10, 2003 9:36am Page 2


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BEGPRODNO : M-INT-00086150BEGBATES : 265A-NY-280350-302-71616DATE = 09/15/2001FBIDESCR : INTERVIEW OFVICTOR ARCEFULLTEXT : FD-302 (Rev. 10-6-95)-1 -


VICTOR ARCEl IJ was.contacted at hisplace ofemploymentAMERICAN AIRLINES Operations Center, regarding flight 77 that was ""-..hijacked September 11, 2001. after it left Dulles Airport'. ARCE ..provided his date ofbirth a I :::;;,,andhis Social Security Account Number SSAN aA IARCE- 9/11advised as ollows: /Personal

He hasbeen a Junior Fleet Service Clerk since April 9, / Privacy2001. His duties include guiding the planes in and out, loadingand unloading baggage and mail freight, cleaning the interior ofthe airplane, and handling waste disposal from the lavatories. Hisshift this week is from 3:15pm until 9:45pm. ARCE stated that hewas off on Monday, but got a call asking him to come in to work.ARCE advised that he had plans for the day so he turned them down.They asked him to come in early on Tuesday, September 11, 2001,which he did. ARCE stated that he came n at approximately 10:30amor11:00am.

_/He is not aware ofanyone in his family ever being arrested. No one has ever askedhim to put something on an airplane, nor has anyone asked him togive anything to a passenger. He did not put anythingon flight77/144, nor did he give anything to a passenger of flight 77. Noone has askedhim about security at the airport, nor has anyoneasked for photographs of the cockpit of any of their airplanes. Hehas not given anyone a tour of the gate facilities, nor has he seenany other employee giving a tour of the gate facilities other thanto a new employee or children. He is not, nor is any member of hisfamily, or circle of friends, a member of a radical politicalgroup, a radical religious group, or a terrorist group. He has noknowledge of who was involved in the hijacking of Flight 77.

ARCE advised hat he has a green badge that gets him onthe Dulles Airport property and to the gate area of AMERICAN

Investigation on at9/15/01 Dulles, Virginia

File # Date dictated?fJ5D-NY-98035Q-3Q2 9/15/01by 9/11 Law En f o r c emen t PrivacyThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.



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[PDF page 1]FD-302a(Rev. 10-6-95)

265D-WF-280350Continuation of FD-302of VICTOR ARCE ,On 9/15/01 .Page 2

AIRLINES. ARCE stated that he has challenged people if he does notsee a badge. The challenges were resolved in that their badgewasout of sight. He has not encountered any unauthorized individual insecure space.ARCE advised that everyday hegoes to the main terminal

for bread. When he returns he has to go through the security checkpoint. ARCE explained that they have always stopped him and swepthim, because of his steel toeshoes. ARCE stated that nine daysago, they stopped sweeping himwith the wand and ustwaved himthrough when he set off the alarm.[PDF page 2]


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