t7 b17 fbi 302s of interest flight 93 fdr- entire contents

8/14/2019 T7 B17 FBI 302s of Interest Flight 93 Fdr- Entire Contents

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BEGPRODNO : M-INT-00012988BEGBATES ; 265A-NY-280350-302-51539DATE = 09/13/2001FBIDESCR : -MICHELLE ERB, INTERVIEWED;INPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)FULLTEXT : FD-302 (Rev. 10-6-95)

- 1 -FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/15/2001MICHELLE ERB, Service Director, wa s interviewed at herplace of business, United Airlines, 11555 Touhy Avenue, Chicago,Illinois 60666. ERB was advised of the identity of theinterviewing agents. ERB was advised the purpose of the interviewwas to obtain a flight history of all the passengers on UnitedAirlines Flight 93, which was scheduled to fly from Newark, NewJersey to San Francisco, California on September 11, 2001. Theflight however, crashed in Pennsylvania. ERB provided the followinginformation:CHRISTIAN ADAMS made his reservations through Lufthansain Germany and was traveling on Lufthansa ticket stock on this leg .9/11 Firstof his trip from Newark to San Francisco. ADAMS booked his round / Responder/Familvtrip tickets through F.I.R.S.T. Travel Agency, Mainz, Germany on p ,. ,.August 17, 2001. TheTravel Agency phone number is 23-27-11-02. rivac)\DAMShomephonewast -./

ot Kin was his wife SILKE ADAM SJ ADAMS sat in row 17, seat D.

SAEED ALGHAMDI was traveling with AHMED ALNAMI. Thereservations were made by a person by the name, FIRST NAME UNKNOWNFNU SAJARAH. ALGHAMDI provided 755 Dehiterel Road, Apartment1504, Del Ray Beach, Florida, 33444, telephone number 95 4 771-0620, as his contact information. ALGHAMDI bought a first classone-way ticket. Reservations for the flight were made on August27, 2001, and an electronic ticket was used. ALGHAMDI sat in Row3, Seat D. When SAJARAH called the United Airlines Reservation 800number, he spoke with a Honolulu agent named NAOMI E. HOSHIDA.SAJARAH made reservations for ALGHAMDI and ALNAMI for one-waytickets from Newark to San Francisco. When the original creditcard was run, VISA number 4011 8060 7081 5781, expiration June2003, the card wasdeclined. United Airlines made two attempts tonotify ALGHAMDI with negative results. On September 5, 2001,ALGHAMDI called United Airlines to inquire about his tickets andwa s informed by United Airlines Reservations Representative, D.MOORE, in Bloomington, Indiana, that his credit card had been

Investigation on at9/13/01 Chicago, ILFile # Date dictated

265A-NY-280350 9/14/01by | 9/11 Law Enforcement Privacy |This document contains neither recommendations no r conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.

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[PDF page 1]FD-302a(Rev . 10-6-95)

265A-NY-280350Continuation of FD-302 of Michelle Erb , On 9/13/01 . P a g e 2

declined. ALGHAMDI provided a new credit card, VISA numb er 40118060 7081 0805, expiration date of July 2003. The name on thecredit card is SAEED ALGHAMDI. MARLENE WELLS issued the e lectronictickets for both ALGHAMD I and ALNAMI at the Burbank reserva t ionsoffice. The total cost fo r both tickets was $3,539.50.AHMED ALHAZN AWI purchased his t icket over the Internet throughTravelocity.com, 8750 Tesoro Drive, Suite 100, San Antonio, Texas78217. A f irst-class, one -way ticket from Newark to San Francisco

to Sa n Diego was purchased. Th e seat in Row 6B was chosen w hen thereservation was made on August 29 , 2001. A home address was givenas 755 Dehiterel Road, Apartment 1504, Del Ray Beach, Florida,33444, telephone number 954 771-0620. The credit card used forthe purchase was a VISA number 4011 8060 7084 6927, which has noexpiration date given. This credit card was issued by the samecompany as ALGHAMDI'S, due to the first eight prefix numbers.ALGHAMDI paid $1,593.48 for his ticket and a p aper ticket wasissued with number 01670486003885.AHMED ALNAMI had his t icket purchased when ALGHAMDI'S t icketwas purchased. ALNAMI satin R o w 3 , Seat C. All other informationfor ALNAMI is the same as ALGHAMDI'S.TODD BEAMER booked a round trip ticket f rom Ne wark to SanFrancisco returning on the same day. Th e reservation was made onAugust 31, 2001 an d the ticket purchased was an electronic ticket.BEAMER belongs to the United Premier Executive Mileage, which meanshe flies 50,000 to 100,000 miles per year. BEAMER worked for theOracle Corporation, 517 Route 1South, Iselin, NewJersey 08830,telephone number 201 553-7054. The reservation was ma de throughRosenbluth International travel age ncy, telephone number 800 34 3-2541 on August 31, 2001. The ticket was purchased on Septem ber 5,2001 with a Diners Club credit card, number 38858 001 57370 5expiration June 2002. BEAMER'S home address isi

I .,The Next of Kin was his wife LISA BEAMER)CBEAMER sat in row 10 seafD.

ALAN BEAVEN booked a round trip ticket from Newark to San,Francisco with the return flight on September 28, 2001. The \n wa s made on July 29, 2001. BEAVENmember who used his miles to obtain a free ticket for this trip. \s t icket was reserved through the Unitereservation center and the electronic ticket was issued onJuly 30, 9/11First

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Continuation of FD-302 of Michelle Erb . On 9/13/01 , Page 32001. BEAVEN'S Home address was 5556 Marshall Street, Oakland,California 94608-2614, telephone number 510 232-5372. The Next ofKin washis wife KIMMIE BEAVEN.i ' I\ BEAVEN sat in \w 17, seat F .

MARION BRITTON booked two seats for her own use. Her trip \vasa round trip from Newark to San Francisco and a return flight onSeptember 14, 2001. BRITTON made her reservations on September 4, ;2001, through a travel agency phone number 770 428-4700. Theticket was purchased with a Visa card number 4486090000004073 with \o expiration. BRITTON was travelingbusiness, telephone number 21 2 264-3869 and FAX number 212 264-3862. Her home address was 880 68th Street, Apt 5K, Brooklyn, NewYork 11220, telephone number 71 8 680-7536. He r Next of Kin washe r brother, PAUL BRITTON at I \ BRITTQN sat n row 12seats b and C. ;

WILLIAM CASHMAN was traveling with PATRICK DRISCOLL. CA$HMANwa s using a free mileage plus ticket using DRISCOLL'S miles. They \d reservations to fly from Newark toreturning via Denver on September 16, 2001. The reservation and v .purchase was made through the United Airlines office in South Bend .. . - "/o /1 i puston March 20. 2001. CASHMAN gave his home address asl ,

: Ke sp oiicier / r amilyPrivacyICASHMAN sat in row 15, seat D. /

PATRICIA GUSHING was traveling with JANE FOLGER. GUSHINGbooked round trip tickets on the flight from Newark to SanFrancisco returning on September 18, 2001. Reservations were made /through Travelscape Expedia telephone number 702 938-2100, ;extension 202 on June 13, 2001. Tickets were purchased as aspecial fare, ticketed on June 14, 2001. CUSHING'S home address ;was/

J GUSHING sat in row 19, seaTC.GEORGINE CORRIGAN was on her return flight, Newark via SanFrancisco to Honolulu. Her reservation was made through theAmerican Express travel agency in Honolulu on August 2, 2001,telephone number 808 946-7741. The tickets were purchased on

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August 3, 2001using a Visa credit card number 4811690012184049,expiration January 2003. Her home address was 615 Kuliouou Place,Honolulu, Hawaii 96821-2226, telephone 808 732-8800. Her Next ofKin was her daughter LAURA BROUGH.II {CORRIGAN sat iin row 12, seat D. :DEORA BODLEY booked the Newark to San Francisco flight as a!return flight. Her ticket was a free mileage plus ticket. She .made reservations for her trip on August 6, 2001. Her home addresswasas j

J BODLEY sat in row 20, seat F.THOMAS BURNETT booked the Newark to San Francisco flight as ;the return trip for his trip, which he made reservations for on iiAugust 31 , 2001. Uniglobe Black Tie Travel agency made the ;!reservations, telephone number 408 922-0102. The tickets were ipaid for with an American Express credit card 372861817261006, \n July 2002. He was a 100,000-mi

California 94588, telephone number 510 841-1212, extension 210 or5?S-?R77 FU IRNFTT prnvirisrt ahnmft address pf| IHis Next of Kin was his wife DINA BURNETT.BURNETTsat in row 4, seat B. , =

JOSEPH DELUCA wastraveling with LINDA GRO NLUND . Their \reservations were made on June 11, 2001 for round trip tickets, ;;4Newark to San Francisco, returning September 19,2001. The .. /9/11 Firstreservations were made through the United Airlines Mileage Plus. ;R , i /p ioffice. The tickets were paid for using GRONLUND'S mile.age plus / ivesponaer, r amiiymiles. His Next of Kin were his parents, JOSEPH and ELICIA f PrivacyDELUCA, telephone number! V. DELUCA sat in row 2, seat ;B. /

PATRICK DRISCOLL wa s traveling w ith WILLIAM CASHMAN. DRJSCOLLbooked a round trip ticket from Newark via San Francisco to Fresno, ;with the return flight going through Denver on September 16, 2001. ;His reservations were made through the United Airlines office in /South Bend on March 20, 2001. DRISCOLL purchased both ticketsusing his Mileage Plus miles, and they were issued on March 20,2001. DRISCOLL'S business address is 37 Greenleaf Drive,[PDF page 4]FD-302a (Rev.10-6-95)

265A-NY-280350 ;

Continuation of FD-302 of Michelle Erb , On 9/13/01 , Page 5Englishtown, NewJersey, telephone number 908 446-7367. His Nextof Kin was his wifeTDR ISCOLL sat in row 15, seat C.

JANE C. FOLGER was traveling with PAT RICIA GUSHING. FOLGERbooked round trip fares from Newark to San Francisco with a return

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flight on September 18, 2001. Reservations were made throughTravelscape Expedia, telephone number 702 938-2100, extension 202on June 13, 2001. The tickets were part of a special fare and wereticketed onJune 14, 2001. FOLGER provided a contact number for_ h e r daughter,! I

JFOLGER sat in row 19, seat B.COLLEEN FRASER booked a round trip flight from Newark via SanFrancisco to Reno, with a return flight on September 15, 2001.Reservations were made over the Internet via Travelocity.com, 8750 \ o D r i v e , Suite 200, SanAntonio, Texas 78

877 439-0277 on August 9, 2001. Tickets were purchased using an ;American Express credit card number 37834975Q472008, no expirationdate. FRASER'S home address was

FRASER sa tin row 13, seat A.ANDREW GARCIA booked Newark to San Francisco as his return . The reservation was made throu

Plus Service Center on August 28 , 2001. Th e tickets were purchased \h frequ ent flyer m iles on August 30, 20 0home address asj

J GARCIA sat in row 20,seatC.EDWARD FELT booked a round trip flight from Newark to SanFrancisco, returning on September 14, 2001. The reservations weremade through Rosenbluth Travel Agency, telephone number 701 254-4545, onSeptember 7,2001. The tickets were purchased with a VisaCredit Card number 4715960000219033; no expiration date given and

"" /9 /11 FirstjResponder/Faniilv

H Privacy

[PDF page 5]FD-302a (Rev. 10-6-95)

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Continuation of FD-302of Michelle Erb , O n 9/13/01 , Page/ J 5the tickets were also upgraded to first class usinc^mileage plusmiles. FELT provide a home address of) JFELTprovided a business address as 140 Allen Road, Liberty Corner, New \y 07938, telephone number 908 580-31580-3030. FELTS Next o f K i n w a s h i s w i f d t 1IFELT sat in row 2, seat D.

KRISTIN GOULD booked a round trip flight from Newark to SanFrancisco, returning on September 22, 2001. The reservations weremade over the Internet via Travelocity.com, telephone number 888709-5983, on August 17, 2001. The tickets were purchased using anAmerican Express Credit Card number 371952877312002, noexpiration

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date given. GOULD'S home address was 53 We st 94th Street, Apt 1R ,New York, New York 10025, telephone number 212 222-8222. GOULDsupplied her Next of Kin as her daughterlGOULD sat in row 21, seat C.

DONALD GRE ENE booked a round trip flight from N ewark to Reripvia San Francisco, and on September 17, 2001 San Francisco to New \. On September 20, 2001 he was to Orleans to New York. GREENE was a mileage plus member. The \s were made through an unidentifiedMaster C ard credit card 541065434281491 7. GREENE'S home address ;

GREENE sat in row 16, seat D.LINDA GRONLUND was traveling with JOSEPH DELUCA. A round \n pwas booked by GRONLUND through the United Airlines Mileage Plus ''Office on June 11,2001 and the t ickets purchased with frequent \ r m i le s . G R O N L U N D p r o v id e her home telepho

477-2646. GRONLUND'S business address was 38 Indian Trail North, ;Greenwood Lake, New York 10925, telephone number 201 573-2194,Her Next of Kin was provided as her mothei|GRON LUND sat in row 2, seat A.

RICHARD GUADAGNO booked his flight over the Internet viaUnited Connection on June 28, 2001. The flight f rom Newark to San ;Francisco ending in Arcad ia was his return flight. He is a mileage \F page 6]

FD - 3 0 2 a (R e v . 10-6-95) jResponder/Family/ / ; rnvacy

265A-NY-280350Continuation of FD-302 of Michelle Erb , On 9/13/01 , Page

plus member. The tickets were purchased with Master Card creditcard number 5420761110018536 with an expiration date of November2002. GUADAGNO provided his address as P.O. Box 612, Loleta,California 95551, and telephone number 70 7 733-5406. GUADAGNOgave his Next of Kin as his father!GUADAGNO sat in row 19, seat A. / ;

JEREMY C LICK bo oked his round trip flight on September $, 20D1from N ewark to San Francisco through an unidentified travel agency/ ;with the return flight on September 12,2001. GLICK was a mileage /plus member. CLICK provided hishome address as) I\Sbusiness telephone number was 973 657-1470, FAX 973 657-1471, !main business number 650 645-5000 and a contact at his businesswas R EBECCA JENNINGS 650 645-5043. GLICK named his N ext of Kinas his wife LYZBETH GLICKJ J GLICK sat in row 11, seat

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LAUREN GRANDCOLAS booked round trip tickets from San Franciscoto Newark and this flight from Newark to San Francisco was herreturn flight. The ticket was reserved through United AirlinesMileage Plus Service Center and purchased with JACK GRANDCOLAS'mileage plus miles. GRANDCOLAS' home address was/Newark contact telephone number was 973 376-7078. GRANDCOLASprovided a business telephone, which was 415 454-9163. The NexJof Kin for GRANDCOLAS was her husband JACK GRANDCOLAS.I-_

I

GRANDCOLAS sat in row 19, seat A. iZIAD JARRAH purchased a one-way, First Class ticketvfrom iNewark to San Francisco and then on to Las Vegas. JARRAH gave his !contact information as a business address of 1816 Harding Street;,Hollywood, Florida, and telephone number 954 920-1590 and 954801-5169. JARRAH purchased his ticket on the United Airlines web.site. The e-mail address that JARRAH used was ZIADJARRAH@AB,COM.The reservations were made on August 30, 2001. JARRAH purchased anelectronic ticket using a VISA credit card number 4011 8060 70804835, which expires in May 2003. This credit card is from the same .credit card company as the VISA used by ALGHAMDI and ALHAZNAWi.JARRAH paid $1,621.50 for his ticket. JARRAH sat in row 1 ,seat B. .

[PDF page 7]FD-302a (Rev. 10-6-95)

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#/ll First/jRespoiider Familyj i P i i vacy

Continuat ion o f FD-302 of Michelle Erb , On 9/13/01 . Pa g e 8 /TOSHIYAKUGE reserved her flight at a travel agency, H.I.S.Company Limited 4-9-12 Takadanobaba, Shinjuku-ku, Tokyo, Japan16900, telephone number 03-53865371. KUGE had a connecting flightto Osaka, Japan from San Francisco. This was her return trip. Herreservations were made on July 5, 2001, and they were issued aselectronic tickets. KUGE'S home address wasl ~

J KUGE saTin row 18, seat A.HILDA MARGIN reserved her flight through the United AirlinesOakland Ticket Office on February 21,2001. The Newark to SanFrancisco flight was the first part of a round trip, electronict icket to be completed in June 2002. Th e ticket was bought usingUnited Silver Travel Pack Senior coupons on February 21, 2001. :Her home address was 10 Scenic Drive Apartment 1 B, Budd Lake, New;Jersey 07828, telephone number 925 648-0384. Her Next of Kin waslisted as her daughter;

JMARGIN sa t in row 17,seat u.WALESKA MARTINEZ reserved a round trip ticket from Newark toSan Francisco to return on September 14, 2001. A travel agency in iAtlanta made the reservation, telephone number 770 428-4700 on IAugust 22, 2001. MARTINEZ flew on a government ticket, which wasipaid for by Visa credit card 4486090000004073, expiration dateunknown. MARTINEZ provided a business telephone number 212 264-3860 and FAX 212 264-3862. Thehome address was| |

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/ MARTINEZ listed herNext of Kin as her mother\ MARTINEZ sat inrow 1U , seat F T

JEAN PETERSON w as traveling w ith he r husband DONALD PETERSON.PETERSON boo ked a round trip electronic ticket returning from Sa nFrancisco on September 16, 2001. Reservations we re made throughthe U nited Airlines Washington Reservation Office on July 14, 2001.Her ticket was paid for with Visa credit card number4388523019786461, expiration date, Apr il 2004. The ticket w as asenior discounted fare and she w as a mileage plus member. He r homeaddress was given as 18 Pitney Avenue, Spring Lake, New Jersey07762, telephone number 732 449-2931. PETERSON'S Next of Kin wasgiven as herstenson.l |

[PDF page 8]FD-302a (Rev. 10-6-95)

265A-NY-280350Co nt inuat ion of FD-302 o f Michelle Erb On 9/13/01 , Page 9

LPETERSON sat in row 14, seat C.NICOLE MILLER had reservations for this flight due to hermissing the evening flight on September 10, 2001 at 7:20 p.m. Shewas rescheduled for the 7 a.m. United Airlines flight which waslater changed to the 8 a.m. U nited Airlines flight 93. All herreservations and changes in the itinerary w ere made through U SAirways on September 10, 2001. MILLER provided no home address ortelephone number to U nited Airlines. MILLER provided Next of Kininformation as ho r mnthoH

J MILLER sat in row 1 0, seat A.LOUIS NACKE booked a round trip ticket on September 1 0, 2001through Travel Inc of Pittsfield, telephone number 413 4 99-463 6.NACKE w as supposed to fly from New ark via San Francisco toSacramento returning on the same day via Los Angeles. Hisitinerary w as ticketed o n September 11 , 2001 and paid fo r using anAmerican E xpress credit card number 3 7853338 1 81 1 003, expirationOctober 2002. NACKE provided a home address oft

NACKE'S business addresses are 111 Cokesbury Road,Lebanon, New Jersey 08833, telephone number 908 236-7740 and 2317Durham Court, Mt. Laurel, New Jersey 08054. NACKE provided hisNext of K in as his wifs A M Y N A O K F iL INACK,KEsatin ro w 1 2, seatF .

DONALD PETERSON was traveling with hiswife JEAN PETERSON.PETERSON booked a round trip electronic ticket returning from SanFrancisco o n September 16, 2001. Reservations w ere made throughthe United Airlines Washington Reservation Office on July 14, 2001.His ticket was paid for with Visa credit card number4388523019786461 with anexpiration date, April 2004. The ticketwas a senior discounted fare. His home address w as given as 18

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Pitney Avenue, Spring Lake, NewJersey 07762, telephone num732 449-2931. PETERSON'S Npyt of Kin was nivsn as his s i "

J PETERSON sat in row 14,seat A. 'MARK ROTHENBERG booked his flights through United AirlinesDetroit Reservation Center on September 4, 2001 and they were i

[PDF page 9]FD-302a (Rev. 10-6-95)

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Continuation of FD-302 of Michelle Erb , On 9/13/01 , Page 10ielectronically ticketed on September 6, 2001. His reservationswere to fly Newark to Taipei via San Francisco with a return flighton September 16, 2001. ROTHENBERG was a 100,000 frequent flyerwith United Airlines and used some of his miles to upgrade to firstclass on the flight. ROTHENBERG provided a business telephonenumber 212 889-5210. He provided a home address olT

ROTHENBERG sat in row 5, seat B.CHRISTINE SNYDER booked her flight through A CTSTravel onJuly 10, 2001, telephone number 212 333-3633. Her flight was around trip flight and Newark via San Francisco to Honolulu was herreturn flight. Her tickets were paid for and electronicallyticketed on July 11, 2001 with a Visa credit card4190004316546682. The name on the card wad

/9/11 First/:' jResponder/Family/ / iPiivacy

JSNYDER satin row 17, seat A.JOHN TALIGNANI booked an emergency fare round trip flight/fromNewark to Fresno via San Francisco, returning on September 14,2001. TALIGNANI was traveling to attend the funeral for hisstepson, ALAN ZYKOFSKY. Reservations were made and electronic /tickets were issued by Empress Travel on September 10, 2001,telephone number 51 6 764-6116. TALIGNANI provide his homeaddress only as Staten Island, New York, telephone number 718668-2580. TALIGNANI gave Next of Kin information as his/

JTALIGNANI sat in row 18, seat F.HONOR ELIZABETH WAINIO booked a round trip ticket/from Newarkto San Francisco, returning on September 16, 2001. Reservationswere made by Discovery Travel, telephone number 888 324-8728 onAugust 21 , 2001. The itinerary was ticketed on August 21, 2001 /using a Master Card credit card 540510700124446373, expirationJanuary 2002. WAINIO was a mileage plus member. Her home addresswa s 67 9 Mountain Boulevard, Apt 3, Watchung, New Jersey 07060,telephone number 908 757-1314. Her Next of Kin isl

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[PDF page 10]FD-302a (Rev. 10-6-95)

265A-NY-280350ation of FD-302 of Michelle Erb

IWAINIO

,On

sat in row9/13/0111 , seat F.

\e

11

MARK BINGHAM was traveling on a one-way stand-by ticket, on aUnited Airlines employee companion fare as a guest of his aunt,CANDICE HOGLAN, who is a United Airlines employee. The UnitedAirl ines Reservation Office made his reservation on Sep tember 10,2001. BINGHAM'S home address in San Francisco was 1227 ShraderStreet, San Francisco, California 94117, telephone number 415215-5430. BINGHAM designated his mother. ALICE HOGLAN as his Nextof KinJ JBINGHAM sat in row 4, seat D.

JASON DAHL, Captain U nited Airlines, was assigned to Flight,93 , and resided at


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BEGPRODNO : M-INT-00122288BEGBATES : 265A-NY-280350-302-104103DATE = 09/15/2001FBIDESCR : MAKELY, JOANNEINPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)FULLTEXT : 2/25/02D n 9/15/01Sd Iprovided SA| \h a 43 page transcript concerning a 9-1-1 call I

between Joanne Makely and a New York .State Police 9-1-1 operator.The relevant portions of this transcriptpagds 1-13 had jpreviously been provided to the New York Office at 26 FederalPlaza and to FBIHQ/SIOC on9/11/01. The transcript relates ipinformation concerning Jeremy Glick who was a passenger on UnitedAirlines FL# 93. ""-... \

/9/11 Law Enforcement Privacy

9/15/01 Goshen, New York265A-NY-280350 / 2/25/02I[PDF page 1]

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BEGPRODNO : M-INT-00001530BEGBATES : 265A-NY-280350-302-1123DATE = 09/13/2001FBIDESCR : ROBERT D.MACY INTERVIEW BY SAl IINPUTBATCH : NCTA_004 (1st Batch ofunredacted 302's delivered inAugust)FULLTEXT : FD-302 (Rev. 10-6-95) iJ9/11 First Responder/Family

. - I . i PrivacyFEDERAL BUREAU OF INVESTIGATION

| Date of transcription 09/13/2001ROBERT D MACY data nf hirthT

jwas interviewed at theHilton Hotel, Logan Airport and provided the followng information:MACY spoke with hiswfe, DICKI JOHNSON MACY, who advisedthat the wife of her brother THOMAS STRONG ELJSA STRONG received atelephone call from her sister who wasaboard UnitedAirlinesFlight 93, Newark to San Francisco. The sister's Husbandwas also

on boardthe plane. Sometime after takeoff, ELSA received a cellphone call from her sister. MACY stated that the followng,conversationwas relayed to his wfe by ELSA. Thfe sister Statedthat terrorists were on the plane and they were allgoing to bekilled. Shewanted to tell ELSA where her will was located) Sherepeated that they were all to be killed and that the pilot hadredirected the plane. The terrorists told them that the plane wasgoing to the White House. \ A r e c o r d e d the conversation with |her sister and has

custody of the tape. She has received telephone .calls from thepress, specifically the USA Today newspaper, nquiring about anyinformation she might have. She has not made ahy comment.ELSA STRONG can be reached

,/9/ll Law Enforcement Privacy

Investigation on 9/11/2001 ,at Boston, MassachusettsFile# 265D-NY-280350 / Date dictated 9/13/01b y IThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;it and its contents are not to be distributed outside your agency.

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BEGBATESENDBATESPAGESEVIDENCETYPEFBIITEMNOP_SEIZLOCP_SEIZDATEP_SEIZAGENTP DESCR

OC R

M-PGC-00006456M-PGC-0000645941C1C-1C1451L10/13/2001 L aw Enforcement PrivacyJONE NOTEBOOK CONTAINING CD OF SURVEY DATA OBTAINED FROM UAL FLIGHT 93 CRASHSITEONE NOTEBOOK CONTAINING CD OF SURVEY DATA OBTAINED FROM UAL FLIGHT 93CRASHSITECORPORALLZZZZHIjONENOTEBOOK CONTAINING CD OF SURVEY DATA OBTAINEDFROM UAL FLIGHT 93 CRASH SITEM-PGC-00006456United Airlines Flight 93 - Lo-Job ID PCiGrid layout noevidentiary points included inforensic mapping (north/south).Job ID Shanksville BaseGrid layout noevidentiary ponts included in forensic mapping (east/west).Job ID Base 3Grid layout no evidentiary ponts included in forensic mapping (south of pond in woods)Job ID Crater 93Shot Number1002-10401041-10431044104510461047104810501057Shot CodeLinelLine 2Code 1Code 2CodeSCode 4Code 5Code6Code 7Item DescriptionOutline of CraterGouge Line from EmpennageNAC-Engine NacelleCenter Line of FuselageNAC-Engine NacelleWing-tip Impact AreaWing-tip Impact AreaFlight Data RecorderLeft Engine TurbineJob ID Crater 3Shot Number100210041006Shot CodeCode 1Code DCodeTItem DescriptionVoice Data RecorderDeepest Point of ExcavationRight Engine Turbine10-101451 M-PGC-00006456

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M-PGC-00006457Job ID LDBCRATERShot Number108210831084108510861087108810891090109110921093109410951097109810991100110111021103110411051106110711081109111011111112111311141115111611171118Shot CodeCode ACodeBCodeCCode DCode ECodeECodeFCodeGCodeHCode ICode JCodeKCodeLCodeMCodeNCode 0Code PCodeQCode RCode SCode!CodeUCodeVCodeWCodeX

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CodeYCode 2Code AACode BBCode CCCode DDCode FECode GGCodeHHCode IICode JJItem DescriptionPartial Photocopy Passport ALBAHAHDuplicate Check SAEED AL GHAMDIBlank Check 0159 SALED AL GHAMDtSwiss Army KnifePhotocopy of Picture Mid-Eastern WritingSaudi Passport SAEED AL GhamdiSaudi Passport #C573 895 SAEED AiGhandiPartial International DL Mid-east writingPiece of Paper with Arabic WritingPart of Multi-Purpose ToolMulti-Purpose ToolPart of Multi-Purpose ToolPaper with Mid-Eastern WritingSaudi/German Medical CardSaudi Arabian Drivers LicenseHand Written Flight InstructionsPhotocopy of Passport Balgoraski BirthplaceCheck #1009 Name of Kimalid AlmihdharPaper with Mid-Eastern WritingSaudi/German PassportDelay Code Paper with Suspected BloodPages with Middle-East PrintingBooklet with Middle-Eastern WritingMedical Tape Wrapped Around CylinderLeatherman ToolPlastic Tube /Medical Tape WrappedAero-Service Training Academy CardPaper/English Arabic TranslationPaper/ Do It Yourself Pass KitPaper/ Handwritten Flight InstructionsBurned Paper/ NJ Phone #~ sGreen Plastic Utility KniP- HandleVirginia DL Jar_Ziad SarnirPlastic Tube/Medical TapeMulti-Purpose Tool inOpen PositionTom Paper Card "Ziad Jarrah"10-101451 M-PGC-00006457



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M-PGC-00006458Job ID Zone CShot Number10011002100310071008Shot CodeCode ACode BCodeCCode DCode LItem DescriptionPiece of Notebook with Arabic / EnglishSmall Spiral Notebook with Arabic / EnglishCopy of PassportMultipurpose Tool with Knife BladeFilm Roll 5 Pictures 12-16Mid Eastern Booklet Roll 5 Pictures 17-19Job ID Crater 2Shot Number10021003Shot CodeCodelCodelItem DescriptionCockpit Oxygen MaskHeat ExchangerJob ID Base 4Shot Number100010011002100310041005-101510161018101910201023102410251026-103 1103210331034Shot CodeCodelCode 2Code 4Code 5Code 6LiCodeSCoderCodeSCode 9Code 10Code 11Code 12Code BOX



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Code 13Code 14Code 15Item DescriptionNose RimNose AxleNose Gear BraceWing Panel LargeWing Panel MediumOutline of PondNose Gear AxleAccessory Gear BoxFuel StickFlap DriveEngine CoreEngine HubImpact Crater from EngineCabinCrash Axe from CockpitEntry Door Latch 1Entry Door Latch 210-101451 M-PGC-00006458

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BEGBATESENDBATESPAGESEVIDENCETYPEFBIITEMNOP_SEIZLOCP_SEIZDATEP_SEIZAGENTP DESCR

OCR

M-PGC-00006503M-PGC-00006518161C1C-1C145110/13/2001L TCONTAINIf

" " ">'"9/ll Law Enforcement PrivacyONE NOTEBOOK CONTAINING CD OF S.UfiVEY DATA OBTAINED FROM UAL FLIGHT 93 CRASHSITEONE NOTEBOOK CONTAINING CD OF SURVEY DATA OBTAINED FROM UAL FLIGHT 93CRASH:'SITEFROM UAL FLIGHT 93 CRASH SITEM-PGC-00006503PENNSYLVANIA STATE POLICEFORENSIC MAPPING UNIT'NCOr-n-OL 1004CONTROL 1003ULHl-l II NlGGFF - F siwiDD- D-cc.EB.T- HS.R JJ-z -JAA'N'NN-N'NKIMPACT CRATER POST EXCAVATIONA - PARTIAL PHOTOCOPY PAssPoRT ALBAHAHB - DUPUCATE CHECK SAEED AL GHAMDI

C - BLANK CHECK 0159 SAEED AL GHAMDI0-Swiss ARMY KNIFEE - PHOTOCOPY OF PICmRE MID-EASTERN WRITINGE - SAUDI PASsPORT SAEED AL GHAMDIF-SAUDI PASsPORT #0573895 SAEED AL GHAMDIG - PARTIAL INTERNATIONAL DL MID-EASTERN WRITINGH - PIECE OF PAPER WITH MID-EASTERN WRITING- PART OF MULTI-PURPOSE TOOLJ - MULTI-PURPOSE TOOLK - PART OF MULTI-PURPOSE TOOLL - PAPER WITH MID-EASTERN WRITINGM - SAUDI-GERMAN MEDICAL CARDN - SAUDI ARABIAN DRIVERS LICENSEo - HAND WRITTEN FUGHT INSThUCHONSP-PHOTOCOPY OF PASsPORT BALGORASKI BIRTI-IFLACEQ - CHECK 1009 NAME OF KIMALID ALMIHDHARR - PAPER WITH MID-EASTERN WRmNGS - SAUDI-GERMAN PASSPORTT- DELAY CODE PAPER WITH SUSPECTED BLOODU - PAGES WITH MID-EASTERN PRINTINGV - BOOKLET wTTH MID-EASTERN WRITINGW- MEDICAL TAPE WRAPPED AROUND CYuNDERX - LEATHERMAN TOOLY - PLAsTIC TUBE/MEDICAL TAPE WRAPPEDZ - AERO-SERVICE TRA-ING ACADEMY CARDAA - PAPEFVENGUsH ARABIC ThANSLATION28- PAPER/DO IT YOURSELF PASS KITCC - PAPER/HANDWRITTEN FIGHT INSTRUCTIONSDO - BURNED PAPER/NJ PHONE #8

HONE NOTEBOOK CONTAINING CD OF SURVEY DATA OBTAINED



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FF - GREEN PLASTIC UTILITY KNIFE HANDLEGG - VIRGINIA DL JAR-ZIAD SAMIRHH - PLASTIC TUBE/MEDICAL TAPEII - MULTI-PURPOSE TOOL IN OPEN POSITIONJJ - TORN PAPER CARD ZIAD JARRAHSNNJOB ID LDB CRATERUNITED AIRLINES FLIGHT 93STONEYCREEK TwP. SOMERSET Co.SEPTEMBER fl1,200110-101451 M-PGC-00006503w



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M-PGC-00006504V03-05 Copyright 1985-95 by Datacom Software Research Limited.Serial noSep-18-01 19:06Angle Degrees Dist Feet Press Inch HgTemp Fahrenht Coord: N-E-Elv H.obs RightJob ID LDB CRATERSea level cm: NC and R cm: YAtmos cm: NS.F. 1.00000000000010001-00990001-00990001-0099POS TP 0099OBS Fl 0001-1000P05TP 1000OBS Fl 0001-1001Pfl5TP1001OBS Fl 0001-1002Current view, OBS, POSSep-18-01 07:5310100Sep-18-01 07:53SETTheo V.obs : ZenithP.C. mm 0.000P.C. mmApplied: -30.000Nrth 0.000 East 0.000Theo ht 5.000 Code RP1Azmth O-OO'OO" H.dist Azmth O-OO'OO" H .obs 146-11 "00"Trge th te .OOODist 254.622Code RM1Nrth 254.613Code RM1Dist 146.442Code TS2Nrth 120.360Code T52Dist 190.342Code 1003Nrth -188.798Code 1003Dist 89.492Code Li STCVEDM Serial no 000000Edm o/s V.obs 90A28'45"East 0.000V.obs 90-20'00"East 83.414V.obs 85-22'30"East 18.701V.obs 91-14'05"Serial no 020775Mount: not appicRefl o/s Ely 0.000V.dist H.obs 146-11'00"Ely-3.128

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H.obs I80~54'25"Ely-1.852H.obs 320-3I'35"Ely 14.349H.obs 96-24'35"10-101451 M-PGC-00006504SDR20NOTE CFNOTE CFNOTE CFSCALENOTE 00NOTE TSNOTE JSNOTE TSTNSTRNOTE PCTPREDKIBKBTPTRGETOBSFI

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M-PGC-00006505POSTP1002 Nrth 57.781 East-68.311 Ely-2.928Code Li STCVDBS ElP05TPCBSFIPOSTPCBSFIP OS T POBSFIPOSTPCBSFI~JS TPCBSFIPOSTPCBSFIPOSTPCBSFIPOSTPCBSFI0001-100310030001-100410040001-100510050001-100610060001-100710070001-100810080001-100910090001-101010100001-1011P(ThSTP1011OBSFI 0001-1012DistCodeNrthCodeDistCodeNrthCodeDistCodeNrthCodeDistCodeNrthCodeDiStCodeNrthCodeDiStCodeNrthCodeDistCode

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NrthCodeDistCodeNrthCodeDistCodeNrthCode229.7621004-181.285100490 .512Li75.891Li90.442Li86.454Li95.442Li95.298Li99.582Li99.265Li92.262Li90.547Li87.792Li82.467Li70.122Li58.559Li54.402Li30.974LiDist 28.112Code LiV.obs 88~38'40"East-141.056V.obs 9i-09'00"East-49.292V.obs 90-44I45IIEast -26.533V.obs 91~07'55"East -4.890V.obs 90-49-45IIEast 7.803V.obs91-14'15"East 17.591V.obs 9i-17'20"East 30.043V.obs 91M11'30East 38.545V.obs 91-10'30"East 44.709



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V.obs 90~37'25"H.obs4-04'10"Ely 4.436H.obs 113-i0'45'Ely-2.816H.obs 129-07'20"Ely-2.177H.obs 143-14'45"Ely -2.885H.obs 150~40'40"Ely-2.441H.obs i57-i0'40'Ely -2.992-Lobs 166A12WEly -2.975H.obs i79-432'15"Ely -2.458H.obs 201 -28'10"Ely-2.116H.obs 189~38'55"10-101451 M-PGC-00006505



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M-PGC-00006506TP1012Fl 0001-101310130001-101410140001-101510150001-101610160001-101710170001-101810180001-101910190001-102010200001-102110210001-1022Nrth 20.402Code LiDist 20.432Code LiNrth 12.494Code LiDist 41.972Code LiNrth 9.021Code LiSep-18-01 08:04Dist 58.282Code LiNrth 35.023Code LiDist 57.552Code LiNrth 36.188Code LiDist 56.972Code LiNrth 38.281Code LiDist 62.902Code LiNrth 43.636Code LiDist 72.372Code LiNrth 48.150Code LiDist 74.642Code Li CLOSENrth 47.745Code Li CLOSEDist 73.992Code L2 STCVNrth 51.028Code L2 STCVDist 68.422East 19.337V.obs91~03'20"East-16.162V.obs90-18'25'



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East -40.990V.obs91-39'30'East-46.554V,obs92~15'20'East -44.693V.obs 93-24'50"East -42.058V.obs 93~04'05"East-45.180V.obs 90-45'55East-54.021V.obs 88~28'40"East -57.340V.obs 94-38'55"East -53.245V.obs 96-34-05!Ely-1.306H.obs 9Th53'25"Ely-1.376H.obs 68~35'40"Ely-1.225H.obs 93-08'i5"Ely -2.687H.obs 95-iO'50"Ely -3.265H.obs 98-29'30"Ely -4.392Ely -4.367H.obs 97-53I40TEly-1.967H.obs 95-58'00"Ely 0.983H.obs 99-A57'55"Ely -6.997H.obs 101-49'40"10-101451 M-PGC-00006506POSCBSPOSTPOBSFIPOSTPNOTE TSCBSFI205CBSPOS205OBS205CBSPOSCBS205CBS205CBSTPFlTPFlTPF'TPFlTPFl



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TPFlTPFl



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M-PGC-0000650710220001-102310230001-102410240001-102510250001-102610260001-102710270001-102810280001-102910290001-103010300001-103110310001-1032Code L2Nr th48 .601Code L2Dist 58.542Code L2Nrth 40.917Code L2Dist 52.892Code L2Nrth 33.916Code L2Dist 46.942Code L2Nrth 26 .655Code L2Dist 31.992Code L2Nrth 21.651Code L2Dist 27.592Code L2Nrth 21.158Code L2Dist 25.262Code L2Nrth 20.683Code L2Dist 28.722Code L2 L3 STCVNrth 25.659Code L2 L3 STCVDist 35.812Code L3Nrth 31.993Code L3Dist 40.632Code L3Nrth 36.944Code L3Dist 47.582East -47.520V.obs99~A21 '15 "East -40.772V.obs 1001A56'40"



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East -39.324V.obs10Th06'15"East-37.145V.obs 108~30'05"East-21.252East-14.293V.obs 115-17'40"East -9.688V.obs 113~53'05"East -5.595V.obs 113~56'35"East-6.906V.obs 111~25'05"East-8.121V.obs 10Th53'55"Ely -8 .826H.obs 101~17'05"Ely-10.515H.obs 96~57'35"Ely-11.042H.obs 91 ~50'45"Ely-11.643H.obs 101-431001Ely-11.152H.obs 112~08'30"Ely-11.457H.obs 121~05'05"Ely-11.794H.obs 133-52'55"Ely-12.629H.obs 134-00110!Ely-15.533H.obs 133~47'10"Ely-15.837l -Lobs 134~25'10"10-101451 M-PGC-00006507Po sP05CBSPosCBSPosCB SPO SPosCBSPOSCB SP05CBSP05CBSPCSCBSTPFlTPFlTPFlTPFlTPFlTPFl



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TPFlTPFlTPFlTPFl

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M-PGC-00006508PO STP 1032FTPFlTPFlTPFlTPFlTPF1TPFlTP0001-103310330001-103410340001-103510350001-103610360001-103710370001-103810380001-103910390001-10401040C B S F IP O S T PNOTE TS~. 3 Fl 0001-1041PO STP 1041Code L3Nrth 44.328Code L3Dist 53.5 52Code L3Nrth 50.918Code L3Dist 59.682Code L3Nrth 57.962Code L3Dist 66.272Code L3Nrth 64.880Code L3Dist 67.252Code L3Nrth 65.201Code L3Dist 65.672Code L3Nrth 62.239Code L3Dist 62.072Code L3Nrth 57.316Code L3Dist 56.272



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Code L3Nrth 49.513Code L3Dist 49.942Code L3Nrth 42.609Code L3Sep-18-01 08:14Dist 44.292Code L3 L2Nrth 38.632Code L3 L2East-9.231V.obs 105-31'50"East -8.341V.obs 1031A21'55"East -3.463V.obs 101~A22'05"East 3.441V.obs 1021A16'15"East 8.202V.obs 101 ~A48'50"East 16.070V.obs 102'A29'00"East 19.692V.obs 104~42'35"East 22.601V.obs 110~A05'35"East 19.602V.obs 112-33-25'East 13.440Ely-15.623H.obs 136~52ISOtEly-15.338H.obs 142-45150Ely-14.796H.obs 149-13'K)'Elxr-14.063H.obs 153-21-10'Ely-15.293H.obs 160~A39'40"Ely-14.445H.obs 165~08'40"Ely-14.417H.obs 170~43'05"Ely-15.289H.obs 170~A53'15"Ely-18.157H.obs 165A22'00"Ely-17.99010-101451 M-PGC-00006508OnSP0 5CBSP05CBSP0 5CBSPOS(3POSCBSP05CBSP0 5



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M-PGC-00006509CBS Fl 0001-1042 Dist 54.682 V.obs 1153A37'45't H.obs 161~13'40"Code L310420001-104310430001-104410440001-104510450001-104610460001-104710470001-104810480001-104910490001-105010500001-1051Nrth 47.612Code L3Dist 50.582Code L3Nrth 43.847Code L3Trget h t8.700Dist 44.902Code L3Nrth 39.727Code L3Dist 44.472Code L3Nrth 39.389Code L3Dist 48.912Code L3Nrth 44.231Code L3Dist 54.412Code L3Nrth 49.976Code L3Dist 56.882Code L3Nrth 52.54 2Code L3Dist 56.462Code L3Nrth 51.320Code L3Dist 52.482Code L3Nrth 46.811Code L3IDist 52.582Code ELEast 12.797V.obs 117~406'35'East 10.228V.obs 11Th12'50"East 4.033V.obs 117~32'45"East-1.806



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V.obs 114~A57'20"East-3.174V.obs 113-17'30"East 0.309V.obs 111?A59'10"East 4.619V.obs 112~46'45"East 8. 736East 9.885V.obs 115~24'10"Ely -24.652H.obs 159~18'50'Ely -24.050H.obs 151~58'50"Ely -24.234H.obs 143~33'30"Ely -24.266H.obs 142~04'45"Ely -24.336H.obs 146~32'15"Ely -25.215H.obs 151~12'25"Ely -24.995H.obs 155~50'40"Ely -25.561H.obs 158~06'25~'Ely-25.271H.obs 152-01'35"10-101451 M-PGO-000065091- -TPOBSFI205 TPTRGETCBSFIPOSTPCBSFIPOSTPCBSFI- -TPCBSPo sCBSP0 5CB SPOSCB SPC)SCBSFlTPFlTPFlTPFlTPFl

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M-PGC-00006510TP 1051Fl 0001-105210520001-105310530001-105410540001-105510550001-105610560001-105710570001-105810580001-105910590001-1060F O B T FTRGETOBSFIFOSTFO B S E IF O S T POBSFIFOBTPSFIF O S T PO B S F IF O B T POBSEIF O S T PO B S F IPOSTPORBFIFOBTPOB S Fl 0001-10611060Nrth 47.251Code ELDist 50.422Code ELNrth 45.010Code ELTrget ht 5.200Dist 59.892Code L2Nrth 51.131Code L2Dist 63.492Code L2Nrth 55.213Code L2Dist 66.272Code L2Nrth 58.445Code L2Dist 72.382Code L2Nrth 63.946Code L2Dist 81.502Code L2

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Nrth 76.977Code L2Dist 82.302Code L2Nrth 79.584Code L2Dist 87.302Code L2Nrth 85.225Code L2Dist 87.282Code L2Nrth 86.445Code L2Dist 94.822East 4.835V.obs 116-38'50"East 2.256V.obs10Th37'15"East 28.759V.obs 98~58'30"East 29.741V.obs 98-17'40"East 29.744V.obs 99-21'35"East 31.803V.obs 97~35'25"East 24.517V.obs 97-17'00"East 18.197V.obs 94~49l45!tEast 17.445V.obs 95~08'50'East 9.164V.obs 9Th15'05"Ely -26.256H.obs149~03'10"Ely-26.314H.obs175~32'20"Ely-12.264H.obs 174~29'35"Ely-10.105H.obs 173~09'20"Ely -9.760H.obs 172~37'35"Ely-11.971H.obs 163-51'00"Ely-10.965H.obs 159~03'45"Ely-10.634H.obs 157~45'05"Ely -7.549H.obs 152~14'05"Ely -8.030H.obs 148~56'15"

10-101451 M-PGC-0000651 0FO BOBS



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Dist 179.262Code TL1Nrth 141.426Code TL1Trgetht 6.000Dist 776.482Code TL2Nrth 716.422Code TL2Trget ht 8.700East 4.549V.obs 91-2813511East -0.726V.obs 89-5l'15"East 161.349V.obs 89-44I35TIEast 150.771V.obs 90-40I45ITEast 131.573V.obs 89~44'10"East -334.604V.obs 90-28'35"East 110.141V.obs 89~46'OO"East -299.421E l y - 5 . 5 78H.obs 145~45l35tEly -2.732H.obs 23Th29'30"Ely 0.211H.obs 223~36'10"Ely -6.407H.obs 200-15'45"Ely -5.625H.obs 122~16'50"Ely 2.817H.obs 184~05'40"Ely -5 .190H.obs I23~30t05!Ely 2.175

10-101451 M-PGC-0000651 1



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East 2.586V.obs 89-51'55"East-18.431V.obs 89~55'20"East -72.282V.obs 90~14'25"East-27.015V.obs 90-10'50"H.obs 154~44'45"Ely-1.038H.obs 124~50'00"Ely 1.479H.obs 154~14'20"Ely-4.913H.obs 125~52'40"Ely-1.775H.obs 146~42'50'Ely-0.618H.obs 143?AO1'50"Ely-2.910H.obs 136~20'10"Ely -0.423H.obs 141-41'55"Ely -2.446H.obs 144-551051

10-101451 M-PGC-0000651 2OBSFII-'TPTROETOBSFIPOSTPTRGETOBSFIPOSTPOBSFIPOSTP(-3FIPOSTPOBSEIPOSTPTRGETOBSFIPOSTPCBSFIPOSTP4ETCBSFI

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45/76

Trget ht 8.700Dist 298.642CodeXNrth 0.198CodeXTrget ht 6.000Dist 59.632Code 51W2 RP3Nrth 254.477Code 51W2 RP3Nrth 254.477 East 140.658Theoht5.000 C o d e 5 1 W 2 R P 3EDM tol. error: Pt: 1080 0.205V.obs tol. error: Pt: 1080 0-29'32"V.obs87~16'40"East 0.169V.obs 87~43'55"East 140.658Ely -4.776H.obs 149~37'Q5'Ely -9.700H.obs 154-12155!Ely-12.757H.obs 186-37'15"Ely-11.338Ely-11.338H.obs 6~16'45"Ely-0.752H.obs 83~02'25"Ely -9.878Ely -9.87810-101451 M-PGC-0000651 3



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M-PGC-00006514Fl 1081-1083TP 1083BKBTP 1081-1080CB SFI 1081-1080P05TP1080CBSFI 1081-1082POSTP1082NOTE TSNOTECB SP05NOTENOTEC'~SFI 1081-1084P O S T P 1 0 8 4NOTENOTE TSCBSFIP05TPNOTECBSFIP O S T PCBSFIPOSTPCBSFI1081-108510851081-108610861081-108710871081-1088H.obs 263~05'40"V.obs 90~56'05'East 193.832V.obs 90-35140East 182.467Azmth HThH'55"Dist 59.792C o d e X 5 1 W 3Nrth 227.151C o d e X S 1 W 3Dist 45.772Code ANrth 235.852Code ASep-18-01 09:13-PARTIAL PHOTOCOPYDist 43.252CodeBNrth 240.265Code B-POSSIBLE DUPLICATE-PICTURE 13 16-17Dist 44.832 V.obs 91 ~08'30"Code CNrth 243.918 East 184.220Code C-BLANK CHECK 0159 ACCOUNT SAEED AL GHAMDISep-18-01 09:24Dist 47.852Code DNrth 256.150C o d e D



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-SWISS ARMY KNIFEDist54.102CodeENrth 265.595Code EDist 57.092CodeENrth 268.386Code EDist-0.098CF PASSPORT ALBAIIAITV.obs 90~55'35"East 181.502OF CHECK FOR SAEEDV.obs 91~54'20"East 188.454V.obs 92~14'10"East 193.563V.obs 92-16'25"East 195.983V.obs O-OO'OO"H.obs 263~05'40"Ely-11.853H.obs 259~54'30"Ely-11.353ROLL 9 PHOTO 18-20H.obs 255~04'55"Ely-11.577AL OHAND I ROLL 9H.obs 249-31'15"Ely-11.771H.obs 233~53'30"Ely-12.469H.obs 224-01'40"Ely-12.989H.obs 221 ~47'00"Ely-13.143H.obs 214~37'20"10-101451 M-PG C-0000651 4



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M-PGC-0000651510881081-108910891081-109010901081-109110911081-109210921081-109310931081-109410941081-109510951081-109610961081-1097CodeFN r t h 254.477 East140.658CodeF-SAUDI PASSPORT C573895Dist 46.632 V.obs 91-531151CodeGNrth 271.328 East 184.112CodeGDist 49.152 V.obs 92-03IOOICodeHNrth 281.797 East 181.480CodeHDist 50.672 V.obs 91~58'05"Code INrth 289.189 East 177.532Code IDist 71.782 V.obs 92A26'10'Code JNrth 302.991 East 193.476Code J-MULTIPURPOSE TOOLSep-18-01 09:34Dist 66.842CodeKNrth 288.816CodeKDist 62.512Code LNrth 250.139CodeLDist 71.892Code MNrth 277.091CodeMDist 59.522Code SiWiNrth 281.305Code SiWiDist 47.192V.obs 92~26'10"East 197.934V.obs 87~44'50"East 78.346V.obs 88~40'05"East 72.436V.obs 89-021151

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East 87.535V.obs92~14'40 'Ely -9.878H.obs 214~42'00"Ely-12.414H.obs 202~06'10"Ely -12.636H.obs 192~37'30"Ely-12.618H.obs 193-19'40"Ely-13.929H.obs 204~57'05"Ely-13.719H.obs 51 ~54'50"E ly-8 .421H.obs 74~14'05"Ely -9.207H.obs 82-41'25"Ely -9.878H.obs 24Th34'30"10-101451 M-PGC-0000651 5POSTPNu~EOBSFIP05TPOBSFIPOSTPOBSFIPOSTPOBSFIPOSTPNOTENOTE TSOBSFIPOSTPOBSFIP O S TPOBSFIPOSTPOBSFIPOSTPOBSFI



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M-PGC-0000651610971081-109810981081-109910991081-11001081-P0 5 T PO-5FIP0 5 T PNOTE TSC B S F IP O S T PC B S F I 1100P O S T PCBSFI 1101P O S T PC B S F I 1102P O S T PC B S F IP O S T PC B S F IP O S T PC B S F IPOS TPP E T SC B S F I 1081-110611011081-11021081 - 110311031081-110411041081-11051105C o d e NNrth 244.931C o d e NDist 58.972Code CNrth 242.507C o d e CSep-18-01 09:45Dist 34.502C o d e PNrth 260.686Code PDist 73.642C o d e QNrth 286.321CodeQDis t 82 .482C o d e RNrth 282 .871Code RDist 84.922C o d e SNrth 281.242C o d e SDist 61.312C o d e TNrth 267.3 23



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Code!Dis t83 .332CodeUNrth 182.301CodeUDist 83.902CodeVNrth 175.420CodeVSep-18-01 09:55Dist 129.322CodeWEast 186.837V.obs 91 ~40'05"East 198.377V.obs 91~13F35r lEast 174.589V.obs 92-221101East 206.989V.obs 92~43'25"East 217.999V.obs 92A40'20"East 221.155V.obs 92~26'40"East 200.552V.obs 89~38'30"East 182.306V.obs 89-15'50"East 168.734V.obs 89~07'40"Ely-12.726H.obs 247-36 '45"Ely-12.594H.obs 225-3II30IEly-11.616H.obs 210~15'05"Ely-13.922H.obs 215~44'10"Ely-14.797H.obs217~30 '15"E ly -14 .837H.obs 223~47'25"Ely-13.493H.obs 295~54'35"E ly -10 .357H.obs 306~20'40"Ely -9.800H.obs 316~32'45'10-101451 M-PGC-0000651 6



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M-PGC-0000651711061081-110711071081-110811081081-110911091081-111011101081-111111111081-111211121081-111311131081-111411141081-111511151081-1116Nrth 126.888CodeWDist 132.652CodeXNrth 144.070CodeXDist 86.632CodeYNrth 238.519CodeYDist 100.342CodeZNrth 285.955CodeZSep-18-01 13:37Dist 91.672Code AANrth 340.805Code AADi s t 67.952Code BBNrth 266.127Code BBDist 79.622Code CCNrth 260.903Code CCDist 97.442Code DDNrth 228.761Code DDDist 99.302Code FFNrth 214.796Code EFDist 99.872Code GONrth 214.338Code GODist 92.462East 161.666V.obs 90-141451East 214.186V.obs92~07'15"



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East 225.747V.obs 92~47'30'East 235.809V.obs 92-141301East 171.290V.obs 92~24'45"East 207.543V.obs 92~20'35"East 219.953V.obs 91 ~54'05"East 234.590V.obs 91 ~40'30"East 231.641V.obs 91 ~40'30"East 232.06 2V.obs 90-56-40Ely -8.909H.obs292~14'00"E ly -11 .447H.obs246~3l '05"Ely-14.084H.obs217~35'25"Ely-15.765H.obs 165'A25'55"Ely -14 .463H.obs 22%00'55"Ely-13.738H.obs 231~15'45"Ely-14.133H.obs 251~12'25"Ely-14.111H.obs 259A27'35"Ely-13.780H.obs259~36'15"Ely-13.797H.obs 272-01'35"10-101451 M-PGC-0000651 7P 0 5 T PCBS ElP 0 5 T PC B S F IP 0 5 T PC B S F IP 0 5 T PNOTE TSC B S F IP O S T PSFIP O S T PC B S F IP O S T PC B S F IP 0 5 T PC B S F IPOSTPC B S F IP O S T PC B S F I



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IMAGECDINPUTBATCHRPTTEXT01EDIT_DATECREATE_DATESOURCE ACCN

M-PGC-00006518POSTP1116O~sFI 1081-1117P05TP1117NOTE TSDBS Fl 1081-1118P05TP1118END OF REPORT *Code HHNrth 199.967Code HHDist 86.272Code IINrth 202.388Code IISep-18-0114:42Dist 102.462Code JJNrth 283.871Code JJEast 215.327V.obs 90~52'35"East 209.418V.obs 92~53'50"East 238.677Ely-12.402H.obs 273~02'30"Ely-12.197H.obs 219~12'10'Ely -16 .05710-101451 M-PGC-0000651

1s t Batch of 1A1B1Cs delivered in August110/30/200308/19/200316742



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9/11 First Responder/Family Privacy

BEGPRODNO : M-INT-00066916 I \S : 265A-NY-280350-302-1830B \DATE = 09/25/2001 ;; \R : INTERVIEW OFJACK GRANCOLAS, ICF SF 2442INPUTBATCH : NCTA_004 (1 st Batch of uhredacted 302's delivered inAugust)FULLTEXT : ii \,

The following pertains ib lead control number SF 2-442.JACK GRANDCOLASri\ i.i \s advised of

tne identity ot the interviewing Agent and the purpose of theinterview. ii \GRANDCOLAS1 date of birth is[_ JThe following informatidri pertains to GRANDCOLAS' wifeLAUREN GRANDCOLAS. who was killed in the crash of United AirlinesFlight 93 on September 11, 2QQ.1.True Name: U RENANN GRANDCOLASMaiden Name: LAI ENANNCATUZZIDate of Birth: Aug'u^t 31, 1963Social Security: 02444^8807Last Known Address:

Telephone Number:Addresses Outside \f the United States: None ;

Occupation: Marketing Department at GoodHousekeeping Magazine, SanFrancisco, California.Security Clearances: None iMilitary Service: None !

09/25/2001265A-NY-280350-302 09/25/2001|9/11 Law Enforcement Privacy|[PDF page 1]265A-NY-280350-302

JACK GRANDCOLAS 09/25/2001Reason For Travel: Traveled from San Francisco toNewark, NewJersey to attendgrandmother's funeral. Flight 93was the return trip to the BayArea.

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Luggage Information: One Green duffle bag (Carry-onitem)One purseMethod of Payment: Credit CardLast Contact: LAUREN GRANDCOLAS left a messageon her husband's telephoneanswering machine atapproximately 6:00 a.m., PacificStandard Time on September 11,2001.Ethnicity: CaucasianPertaining tonext of Kin: LARRY CATUZZI (Father of LaurenGrandcolaslAddress:

Telephone Number: _J _J - HomeI rcellularl /

Second Home:l ' / I

Mailing addressfor second home: F

Telephone Number i f /for second home: :; / /Victim Witness brochures were provided to JACKGRANDCOLAS and LARRY CATUZZI. If//

[PDF page 2] W9/11 First Responder/Family Privacy

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BEGPRODNO : M-INT-00041538BEGBATES : 265A-NY-280350-IN-10761DATE = 09/24/2001FBIDESCR : RE CONTACT WITH WILLIAM M DONNELLAN, ICF SF2461INPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)FULLTEXT : 265A-NY-280350-SFDHP:dhp ., ,/ L aw Enforcement Privacy"Reference Lead Control lumber SF2461."

The following investigation was conducted by SA j |

AT GREENBRAE, CALIFORNIAOn 9/24/01, WILLIAM M. DONNELLAN, Fraud/LossInvestigator. Washington Mutual, 401 Sir Francis/Drake Boulevard,telephonel *^~lconducted a search of ..the database ofemployees, past and present, which.was negative for a LAUREN ANNGRANDOLAS. However, the search revealed a LAUREN CATUZZIGRANDCOLAS. oL " " " T^maintains an account at theirlGRANDCOLAS has a date of brth of 8/31/63.

J,CALIFORNIA '/9/11 Personal PrivacyOn 9/24/10, HILARY POYLE. Financial Center Manager.

Washington.Mutual,|advised LAUREN CATUZZI GRANDCOLAS maintained an accountwith their branch and DOYLE was aware that GRANDCOLAS was one ofthe victims of United Airlines flight #93. DOYLE advised theymaintain no fingerprints or thumbp.ririt of GRANDCOLAS.On 9/24/01, SAt 3FBI SanFrancisco, advisedhe is the point of contact POC with JACK GRANDCOLAS. husband ofLAUREN ANN GRANDCOLAS.nee CATUZZI Deceased.

9/11 First Responder/Family Privacy

I:268dhp01.ins[PDF page 1]

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J9/11 Law Enforcement/|PrivacyBEGPRODNO : M-lNT-00155377 / iBEGBATES : 265A-NY-280350-302-112462 ; IDATE =02/19/2002 / iFBIDESCR : FEDERAL AVIATIONADMINISTRATION'S EXECUTIVESUMMARYINPUTBATCH : NCTA_004 (1 st Batch of unredacted 302's delivered inAugust) IFULLTEXT : FD-302 (Rev. 10-6-95) / !

-1 - / IFEDERAL BUREAU OF INVESTIGATION

D^te of transcription 02/19/2002On02/01/2002, Detectivel bf the NewJerseyState Police received a copy, via mail, of the FEDERAL AVIATIONADMINISTRATION'S FAA Executive Summary/ for UNJIED AIRLINES FLIGHT93 (UA 93) from NORA ZABA, FAA Eastern RegionalOffice of FederalSecurity, 1 Aviation Plaza, Jamaica, N.Y. The report was provided tothe FBI in response to a letter that was written to MARCUS ARROYO,manager for FAA's Eastern Regional Office .of Federal Security, fromFBI Newark Division on 01/1 5/2002 requesting same.The report outlines the FAA's investigation into thehijackingand subsequent crash of UA 93 relative to the securityoperations at NEWARK INTERNATIONAL AIRPORT on 09/11/2001Documentscompiled in the report were gatheredby FAA Special Agents in thecourse of their investigation. The report includes:

Executive Summary /Summary of Findings: /Section A - Screening of Overall Security SummarySection B - Multiple InterviewsSection C - Dangerous Good/CargoExhibits: Exhibit 1 - Digital Pictures 0f Terminal A/ 1 Checkpoint -taken 09/1 1/2001 /Exhibit 2 - Listing of Sqfeeners & Log Book entries for09/11/2201 /Exhibit 3 - Copiesof re-certification of MDDs and X-raymachines /Exhibit 4 - Alarm Record Form & Maintenace Logs for ETDExhibit 5 - Alarm Record Form& Daily Maintenance Logs forCTX /Exhibit 6 - Screening Location ProfilesExhibit 7 - EIR HistoryExhibit 8 - Test Results of FuelExhibit 9 - Passenger Manifest UA#93 - received fromACI

In addition, the FAA included other miscellaneous reports thatpertained to the security of NEWARK INTERNATIONAL AIRPORT on09/11/2001. All of these reports received fromthe FAA will besubmitted to the file and are attached and made part hereto.

Investigation on / at02/01/2002 / Newark. NewJerseyFile* / Date dictated 2/1/2002b y I "1This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI _l_and is loaned to your agency; ~it and its contents are not to be distributed outside your agency. _

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[PDF page 1]FD-302a (Rev. 10-6-95)

265A-NY-280350Continuation of FD-302 of , On 02/01/2002 , Page 2

Moreover, these reports will be included in Newark's InvestigativeSummary.[PDF page 2)

July 7,2004 7:00 pm Page 2


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"jUN-17-2004 15:26 202 324 1233 202 324 1233 P.01


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JUN-17-2004 15:26 202 324 1233 202 324 1233 P.0219/11 Personal Privacy

B.EGPRODNO : M-INT-00058061BEGBATES : 265A-NY-280350-302-13476 i\E =09/11/2001FBIDESCR : CV1555 - STEPHEN O'BRIENINPUTBATCH : NCTA_004 (1 st Batch ofunredacted 302's delivered in Augusj) iFULLTEXT : FD-302 (Rev. 10-6-95) / \- I \L BUREAU OF INVESTIGATION

/ Date of transcription 09/12/2001Lieutenant Colonel STEPHEN Q!BRJEtj of theMnnesota AirNational Guard's 133 Airlift Wing, which Is based but of \. Paul InternationalAirport was Interviewedby

agents. O'BftiEN. after being advised of the official identities ofinterviewing agents and the nature of the interview voluntarilyprovided the following information: ; iO'BRIEN provided awork telephone number nfl Iand home telephone number ot I O'BRIEN is an aircraftcommander of a C-130 transport aircraftOn September 11,2001, O'BRIEN end his crew, totaling sixmen In the C130 aircraft departed Andrews Air Force Base atapproximately 9:30 a.m. Theaircraft originally wa s planning onreturning to Its home base in Mnnesota. Major SCHUMACHER,co-pilot of the aircraft, operated the aircraft taking off fromAndrews Air Force Base northbound on runway 01 left. Andrews AirForce tower gave instructions to the plane, call sign GOFER 06, toclimb and maintain 3,000 feet. GOFER 06 was Instructed to make aleft turn within three miles, to avoid restricted air space inWashington, D.C.After following Andrews Air Force tower's instructions,O'BRlEKiobserved it was a clear day, commenting he had a nice viewof the mall in Washington, D,C, with little to no alx pollution.GOFER 06 was heading 270 at 3,000 feet with 9 view ofWASHINGTON NATIONAL AIRPORT. WASHINGTON NATIONAL tower thenadvised GOFER 06 to climb to 4,000 feet at the same heading of 270.Five to ten minutes into GOFER OS's departure fromAndrews Air Force Base, approximately 9:35 to 9:40 a.m., WASHINGTONNATIONAL tower advised GOFER 06 that there was fast moving trafficat GOFER OS's 12:00 o'clock position. The tower advised GOFER 06that the aircraft was not 'squawking," its TCAS instruments werenot operating. O'BRIEN stated he, as well as his co-pllot,SCHUMACHER and the plane's navigator Lieutenant OIVITO observed theaircraft at approximately 4,000 to 5,000 feet at GOFER 06's 10:00

Investigation on at09/11/2001 Vienna, OhioRle # Date dictated265D-NY-280350 SUB TWIN TOWER BOMBINGS 09/12/2001fy L9/11 Law Enforcement Privacy

This document contain* neither recommendations nor conclusions of the FBI. It 1$ the property of tha FBI

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JUN-17-2004 15=26 202 324 1233 202 324 1233 P.03

and is loaned lo your agency;it and its contents are not to be distributed outside your agency.[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FO-302 of STEPHEN O'BRIEN , On 09/11/2001 .Page 2o'clock position. The plane wa* approximately three to four milesfrom GOFEROS's position.

Q'BRIEN stated the aircraft looked stiver Incolor, acommercial type aircraft probably a 757.O'BRIENdid not observeany visible markings on the aircraft. O'BRIEN advised WASHINGTONNATIONAL tower that he had visual contact with the aircraftO'BRIEN stated that the unidentified aircraft was not showing amode 3 readout transponder. WASHINGTON NATIONAL tower askedO'BRIEN whit the unidentified aircraft1* elevation was. O'BRIENadvised WASHINGTON NATIONAL tower that the unidentified aircraftwas northbound at approximately 3,000 to 4,000 feet, descending andappeared to be a 757. The unidentified aircraft then rolled itswings sharply continuing to descend at approximately 2,000 feetheading northeast. O'BRIEN commented that GOFER06 might have beenin the way of the unidentified 757, possibly explaining its sharpturn while continuing todescend. s

The tower Instructed GOFER06 to follow the unidentifiedaircraft heading 080. O'BRIEN turned 080 heading toward the east.O'BRIEN was surprised to hear the tower's request, commenting ftwas highly unusual in mat the unidentified aircraft was travelingat an estimated 400 plus knots, while GOFER 06 was traveling atapproximately 200 knots. When GOFER 06 rolled out of its turn,O'BRIEN observed a fireball and smoke. O'BRIEN no longer saw theaircraft O'BRIEN knew the plane had impacted north of WASHINGTONNATIONAL AIRPORT. O'BRIEN notified WASHINGTON NATIONAL tower thaithe unidentified aircraft had Impacted the ground. O'BRIENstatedthat a short time later, when he was approximately three miles awayfrom the Impact site, he advised WASHINGTON NATIONAL tower that theaircraft had struck the Pentagon. O'BRIEN asked WASHINGTONNATIONAL tower if GOFER06 could be cleared to performa damageassessment of the Pentagon.WASHINGTON NATIONAL tower instructed GOFER 06 to turnleft at 270, denying O'BRIEN'S prior request. O'BRIEN turnedsharply to the left heading 270 to avoid the smoke coming from theground. O'BRIEN then flew GOFER06 back to4,000 feet heading 270.O'BRIEN eventually had GOFER06 climb to 27.000 feetheading to Minnesota. Sometime later, Cleveland Center InstructedGOFER 06 to land at Youngstown-Warren Regional Airport.Cleveland Center contacted GOFER 06, stating they werepicking up an unidentified aircraft on their Instruments. GOFER 06

[PDF page2)FD-302a (Rev. 10-6-95)

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JUN-17-2004 15:26 202 324 1233 202 324 1233 P.04

265D-NY-280350

Continuation of FD-302 of STEPHEN OJJBJJ-N ,On09/11/2001 .Page 3was notified that the unidentified plane was at GOFER 06's 12:00o'clock position andwanted GOFER 06 to turn away from trie plane.Seconds later, approximately 10:00 to 10:15 a.m.. Q'BRIEN observeda lone black cloud among several white clouds. The black cloud,was lower than GOFER 06, approximately 20 miles away. The cloudwas described as being located at GOFER O6's 9:00 o'clock position.QIBBJEN advisedCleveland Center of his observations. ClevelandCenter acknowledged, stating that the unidentifiedaircraft was nowoff their screen approximately 17 miles away from GOFER06, atGOFER O6's 9:00 o'clock position. QBR1.EN was not sure what thesmoke was, however, stated he did observe secondary smoke from aclearing In the clouds.

O'BRIEN continued his course and andedat Youngetown-Warren Regional Airport at approximately 10:45 a.m. O'BRIENprovided agentswith the flight manifest for GOFER06. The flightmanifest is attached to this report

[PDF peg* 3]

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TOTOL P.04


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p . 1x x * C O M M U N I C A T I O N R E S U L T R E P O R T ( J U N . 1 7 . 2004 4:33PM ) * x

T R A N S M I T T E D / S T O R E DF I L E MOD E J U N . 1 7 . 2004O P T I O N 4: 32PM A D D R E S S2971 MEMORY TX

F A X H E A D E R 1 :F AX H E A D E R 2: 9 - 1 1 C O M M I S S I O N

R E S U L TOK

P A G E2/2

REAS ON FOR ERRORE-1) HANG UP OR I - I N E P A I LE-3) NO ANSWE R

..:x!:'"9/ll Law EnforcementPrivacy

FAX

Date: June 17, 2O04

To:Fax:From: TomEldridge, 9/11 CommissionFax: 2O2-3S8-3124Re: Driver's Licenses andother Ids of the 9/11 hijackers

/9/11 Personal Privacy

As we discussed, we are still hunting for good (color) copies of all U.S. identificationdocuments obtainedby the 9/11 hijackers. To date, we have obtained very few.The attachedlist shows -what -webelieve they had. The crOssedU-out ones we obtainedfrom the FBI pursuantto a. 9/11 Commissiondocument request.The starred ones areones used in apublic hearing before the Senate Government AffairsCommittee on April 16, 2002. Mark K-cam I T Chief Counsel for SenatorRichard I>urbm, advises us that these exhibitscame from the FBI. Although -we tookphotos of the exhibits, weobviously wouldprefer to use original better images if youhave them.In addition, if you have images of the non-starredones (that are notcrossed out), wewould like those as well. We have never seen copies of them.- Tom


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BEGPRODNOBEGBATESDATEFBIDESCRINPUTBATCHFULLTEXT

M-INT-00162340265A-NY-280350-302-11632806/18/2002RICKY ALLEN SOUDERSNCTAJXJ7 (2nd Batch of unredacted 302's delivered in October)06/18/2002

9/11 Personal Privacy

RICKY ALLEN SOUDERS. date of birthF J home telephone number|__ _ Iwascontacted at his residence. SOUDERSwas advisedof the identity of the contacting Agent and that he wasbeing interviewed regarding his observations concerning the crash of United Airlines Flight 93 (UA93) onSeptember 11, 2001. Thereafter, SOUDERS provided the following information:SOUDERS advised on the morning of September 11, 2001, he was installing a foundation at the residence ofJERRY and SHERRY COSTAIN (phonetic) on Mainheim Road, Stahlstown^ PA. SOUDERS heard a roar andlooked up to observe a large airplane fly overhead at 150 to 200 feet. SOUDERS described the roar as comingfrom the jet engines and being abnormally loud. SOUDERS could see black smoke coming from theengines,which hedescribed as being like when the engines are throttled up. The airplane was traveling very fast andheading in an easterly direction. SOUDERS said the airplane was so low that he could see the rivets, aswellas the colors and stripes on the plane. SOUDERS continued watching the airplane, which was rolling back andforth. The airplane rolled to the right until the right wing pointed toward the ground. The plane went back to alevel position, then rolled to the left until the left wing pointed toward the ground. The plane continued rolling inthis manner as it traveled in an easterly direction. \S called 911 using his cell phone, cell pho

J SOUDERS reportedhisobservations of the airplane, advising the airplane was in trouble and going down and that it was going tocrash. SOUDERS told the 911 operator he could still see the airplane and that it was continuing to traveltoward the east. SOUDERS advised from his location in Stahlstown, PA, he was able to see for about 15 to 20miles and that he was able to see the airplane for several minutes. SOUDERS remained on the phone with the911 operator, reporting his observations and answering the operator's questions. SOUDERS also provided theoperator with his name and telephone number. As SOUDERS continued to watch, the airplane disappearedover the horizon. At the time

the airplane disappeared, it was rolling hard to the right with the right wing going well past perpendicular to theground. SOUDERS was able to hear the airplane crash, but was not able to see a fireball or cloud ofsmoke.SOUDERS advised that at the time, he was not aware of the other events occurring at the World Trade Center(WTC) or the Pentagon. After the airplane crashed, SOUDERS was informed by the COSTAINS that airplaneshad hit the WTC and the Pentagon. Healso turned on his radio, which was also reporting the events of thatmorning.SOUDERS advised during the time heobserved the airplane, the airplane was intact. SOUDERS added thathe did not observe any other airplanes in the area.

06/18/2002Johnstown, PA(telephonically)265A-NY-280350-PG06/18/2002_9/ll Law Enforcement Privac^

265A-NY-280350-PGRICKY ALLEN SOUDERS06/18/2002

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BGPRODNO : M-INT-00124732BEGBATES : 265A-NY-280350-302-106714DATE =09/11/2001FBIDESCR : RICHARD J KETTELLINPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)FULLTEXT : FD-302 (Rev. 10-6-95)

- 1 -FEDERAL BUREAU OF INVESTIGATION, , . - ' 9/11 Personal Privacy

Date df transcription 09/11 /2001RICHARD J. KETTELL, Air Traffic Manager, Federal AviationAdministration FAA, Cleveland Air RouteTraffic.Cbntrol Center,326 E. Lorain Street. Route511, Oberlin, Ohio 44074. telephonenumbefl I1'011phone

I Ie-mail E)faa.gov was nterviewed at hisplace of employment. KETTELL, after having been apprised of theofficial identity of the interviewing agents and that the nature ofthe interview concerned FAA recordings and flight data for a9/11/2001, United Airlines UAFlight FLT. #93, en route fromNewark, NJ to San Francisco,CA, KETTELL provided the followinginformation: ...---"" .KETTELL advisedthaC JAirTraffic Control

''9/11 Working-levelEmployeeFacility was compiling the flight recordings for United AirlineFlight 93. The interviewing agents reviewed along wi'flight recordings and radar data for UA FLT. 93.

The flight data recordings, maintained in Greenwich MeanTime GMT, indicate that there were the following voicetransmissions:TIME AUDIO

1. 9:28:19 a.m. Brief noise in cockpit ofGMT 13.28.19 hollering, inaudible2. 9:28:53 a.m.GMT 13.28.53 Screaming sounds in cockpit

3. 9:32:02 a.m. Male voice; the word "bomb" isGMT 13.32.02 heard4. 9:39:15 a.m. Male with Middle Eastern accentGMT 13:39:15 heard saying, 'The captain wouldlike you to remain seated. Wehave a bomb on board. We aregoing back to the airport untilour demands are met. Remainquiet."

Investigation on9/11/2001File*

at Oberlin, Ohio

by265D-NY-280350-CV

9/11 Law Enforcement PrivacyDate dictated 9/11/2001

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI

April 2, 2004 3:41 pm Page1


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and is loaned to your agency;it and its contents are not to be distributed outside your agency.[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of RICHARDJ. KETTELL , On 9/11/2001 .Page 2

Inaddition to the voice recordings information from theflight data indicated the following:

TIME ACTION/COMMENT9:36:05 UAFIT. 93 begins to turn from itsGMT 13:36:05 assigned flight path to San

Francisco. The airline begins toturnaround.9:39:00 UA FLT. 93 completes turnaround andGMT 13:39:00 is flying eastbound.9:40:56 UA FLT. 93, the aircraft'sGMT 13:40:56 transponder is turned off.10:02:15 UAFLT. 93, alters easternly flightGMT 14:02:15 path, turns due south/eastemly.10:02:50 UA FLT. 93, transponder isGMT 14:02:50 reactivatedfor approximately20seconds. The aircraft reports analtitude of 8,200 feet.10:03:59 UA FLT. 93, flight goes into aGMT 14:03:59 "coast" pattern on control screen.Radar contact is lost. A subsequentreport was received by the controlfacility from a military C-130aircraft screen identifier GOFER06of seeing smoke in the area where theplane was last tracked.

[PDF page 2]

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J9/11 Law Enforcement///PrivacyBEGPRODNO : M-INT-00015509BEGBATES : 265A-NY-280350-302-95682DATE = 09/11/2001FBIDESCR : ROBERT COMBS; LEAD 98 , /INPUTBATCH : NCTAJJ04 (1 st Batch of unredacted 302's delivered n August}FULLTEXT : FD-302 (Rev. 10-6-95)

y ~ i \ L BUREAUOF INVEDate of transcription 09/11/2001

On September 11 2001. atapproximately8:45AM, SpecialAgent SAl ~lreceived a telephone call from ROBERTCOMBS, employed by GTEAIRFONE, 2809 Butterfield Road, Oak Brook,Illinois. COMBS thereafter provided the following information:

COMBS advised he was relaying information fromGTEAIRFONE employee LISA JEFFERSON; who was currently talking to apassenger on UNITED AIRLINES UA flight 93, which had left Newark,New Jersey at 8:00 AM and was traveling to San Francisco,California. This passenger identified himself asTODD BEAMER, fromCranberry, NewJerseyand he told JEFFERSON his flight had beenhijacked by hree Arab individuals, .two of the individuals weredescribed by BEAMER as having knives, and the/third had a bombstrapped to him. BEAMERwasapparently sitting next to a flightattendant, who was relaying information to BEAMER. COMBS furtheradvised that BEAMER stated the hijacker seemed o be aware of thefact that he was on the telephone, but that they did not seem tocare. . ;COMBS advised his office was trying to patch BEAMER'sphone call to SAl 1 but GTEAIRFONE employees could notaccomplish this task immediately. COMBS urther advised his officedid not have the capability to record BEAMER's conversation withJEFFERSON. COMBS then advised JEFFERSON was no longer talking toBEAMER, and that it appeared to her that BEAMER mayhave placed thephone on a seat or in the magazine pocket,; JEFFERSON was reportingto COMBS that she could not hear anydiscernible conversations in

the background. /At 9:03 AM, COMBS advised hebelieved the telephone callhad been disconnected. It was at this time that COMBS advised thecall had been received at GTE AIRFONE's Oak Brook, Illinois officevia a cell relay near Pittsburgh, Pennsylvania.At 9:11AM,COMBS advise the call had not disconnected,and that the phone might be in the seat pocket.At approximately 9:15AM/COMBSadvised he was puttingJEFFERSON on the phone, and that Apatch of BEAMER's phone call to

Investigation on at /09/11/2001 Chicago, Illinois telephonicallyFile # / Date dictated

265D-NY-28Q35Q / 09/11/2001

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBIand is loaned to your agency;

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it and its contents are not to be distributed outside your agency.[PDF page 1]FD-302a (Rev. 10-6-95)

_ . . , - - - " 9/11 Law Enforcement Privacy265D-NY-280350 .,

Continuation of FD-302 of COMBS, ROBERT , On 09/11/2001 , Page 2fiAl it/as ready. Instead of patching BEAMER's call, a partyline call ensued, in which Captain JOHN NOONAN of the NEW YORKSTATE POLICE, advised he was currently on the phone with whom hebelieved was the mother-in-law of UA Flight 93 passenger JEREMYCLICK. Captain NOONAN advised the mother-in-law was relayinginformation her husband was currently obtaining from GLICK. GLICK.according to Captain NOONAN, described one of three hijackers ashaving a red box which was described as a bomb, and the others hadknives. Captain NOONAN also stated he was told by GLICK's mother-in-law that the passengers had decided to rush the hijackers.

JEFFERSON asked BEAMER the location and number ofpassengers; BEAMER replied there were 10 passengers in the front ofthe plane, 27 passengers in the back, and 5 flight attendants.BEAMER had also stated hebelieved the plane had changed course.BEAMER also advised one or all of the hijackers had entered thecockpit, locked the door, and pulled the curtain. Captain NOONANadvised some screams were heard from GLICK's phone, and then thingsbecame quite. BEAMER was no longer heard from, but JEFFERSONreport no noise other what appeared to be background noise.No further contact with GLICK nor BEAMER was reported,and at 9:36 AM, both Captain NOONAN and JEFFERSON both stated theylost the phone calls.The following individuals can be contacted at the below

listed numbers:ROBERT COMBS. GTEAIRFONE -IandI ILISA JEFFERSON, GTE AIRFONE -1 |Captain JOHN NOONAN, NEW YORK STATE POLICE;PHYLLIS JOHNSON, GTE AIRFONE -| RWas onduring party line call)MARSHALL STARKMAN. VERIZONWIRELESS-^ H(Wason during party line call, and had some involvement inrelaying GLICK's conversation) , //''

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BEGPRODNO : M-INT-00000130BEGBATES : 265A-NY-280350-302-11722DATE = 09/12/2001FBIDESCR :LYZBETH GLICK ,BllFrstINPUTBATCH : NCTA 004 (1st Batch of unredacted 302's delivered in August) .. /^R^onrmri^r /irami nFULLTEXT : FD-302 (Rev. 10-6-95) ,--" /;*esPonaer/*amly/ a PrivacyFEDERAL BUREAU OF INVESTIGATION//

. Date of transcription 09/12/2001

L Lvzbeth Click, .white female, bornFinterviewed at the summer residence of her parents, JoAnne and/Richard Makely J V ' {{.telephone1 'Present during the nterview were New .York StatePolice Investiaatorl " land Lyzbeth's parent's JoArineand Richard Makely. After being advised of the identity of the ;interviewing agents and the nature of;the interview, L'yzbeth Clickprovided the following information: \ /

On 09/11/2001, at approximately 9:30 a.m., a telephonecallwas received byLyzbeth's mother.'JoAnne Makelv at Mak&ly'sJewett, NY residence, telephone! ffrom Lyzbeth'shusband, Jeremy Logan Glick. mae, born 09/03/1970, from a/telephone on-bo ard United Airlines Flight #93. Jeremy was supposedto have traveled on 09/10/2001; however, a fire at the Newarkairport delayed his flight by a day. Jeremy left his residence .inHewitt, NJ, on 09/11/2001 fo r Newark International Airport to/boardFlight #93 en route, non-stop, to San Francisco, CA. Jeremy waspresumably carrying only a small, wheeled, carry-on suitcase and alaptop computer on the flight. Jeremy was employed as asalesmanager by Vividence, Inc., of San Mateoi CA, 415 305-61/70, wasen route to San Francisco for a meeting arid was scheduled to returnon 09/12/2001. \During the call, Jeremy initially spoke to his mother-in-law, JoAnne Makely and immediately askedito speak to hte wife,Lyzbeth. After giving the telephone to Lvzbeth, JoAnne Makelvcontacted "911" viaher cellular telephone I Jeremyfirst told Lyzbeth that he loved her and then said that Flight #93had been hijacked by three "Iranian-looking" males, with dark skinand bandanas ethnic type as opposed to hippie type on theirheads. One of the males stated that he was in possession of a bombin a red box and one was armed with a knife. Jeremy advised thatthe plane wa s approximately on e hour out of Newark and that theywere over land, athough it felt as if they were circling insteadof flying straight tow ards California. Jeremy advised Lyzbeth thatthe hijackers had herded the passengers intothe rear of the planeand told them that if they did not crash into the W orld Trade

..''9/11 Law Enforcement PrivacyI n v e s t i g a t i o n on a t09/12/2001 Jewett, NYFile # Date dictated265D-NY-280350 , 09/12/2001byThis document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI

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and is loaned to your agency;it and its contents are not to be distributed outside your agency.[PDF page 1]FD-302a (Rev. 10-6-95)

265D-NY-280350

Continuation of FD-302 of Lvzbeth Click , On09/12/2001 .Page 2Center, that they were going to blow-up the plane. One of thehijackers then told the passengers to call their loved ones. Thethree hijackers then entered the cockpit of the plane. Jeremyadvised that he was unsure if the hijackers were going to crash orblow-up the plane.

The entire call lasted approximately fifteen to twentyminutes. Lyzbeth could not hear any unusual sounds in thebackground of the call and the connection was extremely clear, "asif he was calling from the next room." Jeremy was extremely calm,but sounded very concerned and confused. Jeremy advised that theCaptain had not made any announcements and that the people werescared because they did not know what was happening.

Jeremy advised Lyzbeth that other passengers hadcontacted their wives and husbands and asked if it were true thatpeople were crashing planes into the World Trade Center. Lyzbethand her parents had been watching news coverageof the events onthe television and were aware that at least on e plane had crashedinto the World Trade Center, but neither of the Towers had fallenat the time of Jeremy's call. Jeremy advised Lyzbeth that he andfour other male passengerswere contemplating "rushing" thehijackers and asked Lyzbeth if that was okay with her. Lyzbethtold Jeremy that she did not know if that was okay and asked Jeremyif any of the hijackers had guns, to which Jeremy replied they didnot.

In a joking manner, as if ease Lyzbeth's concern, Jeremyadvised that he and approximately four other male passengers were"going to get the butter knives." Jeremy then, seriously, toldLyzbeth that he and the other males were organizing to "rush" thehijackers. Jeremy told Lvzbeth that he loved her and asked her notto hang-up the telephone.Lyzbeth remained on the phone for a few minutes thenhanded the telephone to her father, Richard Makely.The Click's have a three month old baby girl namedEmerson Ferris GJjck, bom 06/18/2001.

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9/11 Personal PrivacyBEGPRODNO : M-INT-00000131BEGBATES : 265A-NY-280350-302-11721DATE = 09/12/2001FBIDESCR : RICHARD MAKELYINPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)FULLTEXT : FD-302 (Rev. 10-6-95)

-1- \LBUREAU OF INVESTIGATION

Date of transcription 09/12/2001Richard Maki u,hita a|0 r.