systems thinking conf ia 2011 final
TRANSCRIPT
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From Systems Thinking To Systems Doing
Collaboration Excellence for Sustainable Results
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2© Interaction Associates Inc.
1.
2.
3 Minutes
Get in trios with folks you don’t know
List ways all three of you are connected that have nothing to do with:
• This conference, • Systems thinking, or • With family
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3© Interaction Associates Inc.
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4© Interaction Associates Inc.
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Systems Doing
Adapted from Sweeney & Schley 2010
1. seeing systems
3. engaging systems
2. mapping systemsYOU
ARE HERE
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Living Systems Principles
InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size
Living CyclesWaste = FoodFeedbackNonlinearity
Emergent PropertiesFluxShared Resources
Adapted from Linda Booth Sweeney
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At your table, pick two or more principles and discuss how collaboration is required for these principles to operate effectively in organizations.
Be prepared to provide examples to the group.
1.
2.
5 Minute
s
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Living Systems Principles
InterdependenceSystem IntegrityDiversityCooperation & PartnershipRightness of Size
Living CyclesWaste = FoodFeedbackNonlinearity
Emergent PropertiesFluxShared Resources
Adapted from Linda Booth Sweeney
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9© Interaction Associates Inc.
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10© Interaction Associates Inc.
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Stakeholder?
Who’s a
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Identifying
Key Stakeholders
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Affected by current situation or outcome
KEY STAKEHOLDERS
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Decision makers
KEY STAKEHOLDERS
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Ratify or Veto
KEY STAKEHOLDERS
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Consulted before decision
KEY STAKEHOLDERS
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Informed after decision
KEY STAKEHOLDERS
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Access to resources
KEY STAKEHOLDERS
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Expertise
KEY STAKEHOLDERS
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Involved in implementation
KEY STAKEHOLDERS
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Passionate
KEY STAKEHOLDERS
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Good connector to other stakeholders
KEY STAKEHOLDERS
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Adversarial
Divergent Non-Legitimate
Poor Isolated
Weak Non-Human
Illiterate Disinterested
FRINGE STAKEHOLDERS
Competitors
Employees
Communities Regulators
CustomersSuppliers
InvestorsNGOs
CORE STAKEHOLDERS
S. Hart and S. Sharma, 2004 “Engaging Fringe Stakeholders for Competitive Imagination”
FIRM
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Stakeholder Analysis
KEY STAKEHOLDERS
IMPORTANCE
LEVEL OF SUPPORT
IF OPPOSED, WHAT IS UNDERLYING INTEREST OR NEED?
ISSUES, WINS, MINDSET
ENGAGEMENT STRATEGY & COMMENTS
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15 Minutes
In a different trio, identify one juicy or complex issue facing a member of the group. (Can be an issue facing a person or the organization.)
Identify multiple stakeholders and complete full row for 2 stakeholders.
Trio members are encouraged to pressure test ideas and coach through exercise.
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involvingstakeholders in decisions?
Why do we resist
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10 Minutes
In same trio, choose 1 decision that will need to be made related to the issue just discussed.
Choose the method you will use and the rationale.
Trio members are encouraged to pressure test ideas and coach through exercise.
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Involvement Mapping
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Thank You!
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