supporting social presence through lightweight photo sharing on and off the desktop

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Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop By Scott Counts, Microsoft Research, and Eric Fellheimer, Massachusetts Institute of Technology Presented by Tim Burke

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Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop. By Scott Counts, Microsoft Research, and Eric Fellheimer , Massachusetts Institute of Technology Presented by Tim Burke. The Paper. Background Introducing Flipper Experimental Field Study Results - PowerPoint PPT Presentation

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Page 1: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Supporting Social Presence through Lightweight Photo

Sharing On and Off the Desktop

By Scott Counts, Microsoft Research, and Eric Fellheimer, Massachusetts

Institute of Technology

Presented by Tim Burke

Page 2: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

The Paper

• Background• Introducing Flipper• Experimental Field Study• Results• Criticisms• Conclusions

Page 3: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Background

• Published at ACM SIGCHI in 2004• Pre-iPhone, pre-Android• Most popular phones in 2004:

– Nokia 2600 series (135M sold)• No camera

– Motorola RAZR V3 (130M sold)• Camera phone• Cost > $200 at launch in US

Page 4: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Background

• Snapshot: Versions of Life by Chalfen, Bowling Green State University Popular Press, 1987.

• Requirements for Photoware by Frohlick, et al., Proc. of CSCW 2002.

• Pix Pals by Kiser, Interactions, ACM Press 1999.• Joking, storytelling, artsharing, expressing affection:

A field trial of how children and their social network communicate with digital images in leisure time by Makela, et al., Proc. CHI 2000, CHI Letters.

Page 5: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Introducing Flipper

• Simple application with a minimal feature set• Group-centric Photo Sharing System• Image Annotation• Data Persistence (early “cloud” application)• Desktop/Mobile integration• (Near) Automated Sharing

Page 6: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Introducing Flipper

• Mobile Application– Early Smartphone platform– Windows Mobile 2003– Annotation Input– Automated Sharing by

syncing a specific camerafolder on device

Page 7: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Introducing Flipper

• Desktop Application– Annotation Input– Drag and Drop image sharing

to contact list

Page 8: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Introducing Flipper

• Common Back-end– Used by both desktop and mobile versions– Web-based Active Server Page (ASP) Middleware– SQL Database– XML Data Markup– Multithreaded Application

• Attention is paid to backing service responsiveness as a component of the overall User Experience

Page 9: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Experimental Field Study

• Users placed into groups of four– Close friends– Family– Coworkers

• Aged 19 to 51• Had access to digital camera

Page 10: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Experimental Field Study

• Multi-week Trials– One week using user’s traditional sharing methods

(such as email)– One week using Flipper application on desktop

and/or mobile

Page 11: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Hypothesis

• Predictions:– More sharing of photos using Flipper as compared

to Multimedia Messaging (MMS) and email– Users feel enhanced subjective connectedness

with their social graph– Users find photo sharing easier using the

application

Page 12: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Results

• Sharing Increased using Flipper

Page 13: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Results

• Sharing Greater via Mobile– Avg. Mobile user shared 11.64 photos– Avg. Desktop user shared 3.2 photos

• Annotation / Commenting– Vast majority of commenting entered via desktop– Avg. Mobile user commented on 1.24 photos– Avg. Desktop user commented on 2.69 photos

Page 14: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Results

• Deleted Photos– 22% of photos added via desktop app deleted– 0% of photos added via mobile app deleted

• Social Graph– Users reported feeling greater connection with

their social graph when using Flipper• Ease

– Users reported improved ease of sharing photos when using Flipper

Page 15: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Criticisms

• Small Sample– Data are analyzed by group, not individual– Reduces statistical significance of results by

reducing sample population size– Group vs. Individual comparison may have

provided additional insight

Page 16: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Conclusions

• All Hypotheses Confirmed– Increased Sharing– Greater Social Connectedness– Easier Photo Sharing

Page 17: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Questions?

Page 18: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Mobile HCIGermaine Irwin

February 13, 2013

Page 19: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Paper Information Mobile connections: an exploration of the

place of mobile phones in friendship relations

Eileen Green & Carrie Singleton Teeside University

The Sociological Review: 2009

Page 20: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Background Empirical study within social theory Micro-social world Reconfigured friendships Project of self, individualism Gendered facilitation

Page 21: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Methodology Pilot study 4 months 47 participants Age range: 14-25 29 females 18 males

Page 22: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Findings Gendered roles:

Masculine cultures of connectivity Female friendship spaces

‘Appropriate’ connections Mobile mums

Conclusions Modes of friendship Relationship building Connections

Page 23: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Mobile Social Software for Developing Regions ByBeth E. Kolko Emma J. Rose Erica Johnson

Linah AlgadhiIS 698 Mobile HCIDr.Saun Kane

Page 24: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Research Team

Prof Beth Kolko• Faculty member in the

Department of Technical communications at the UW

• Fellow at the Berkman Center for Internet and Society at Harvard University

Page 25: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Introduction

Central Asia Information and Communications Technology (CAICT)

Kazakhstan Kyrgyzstan Tajikistan Uzbekistan

Page 26: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Why?

• Multi ethnic & Multi lingual Typical emerging market environment

• Slow diffusion pasterns for ICTsProductive research site

Page 27: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Methodology • Surveys• Interviews• Ethnographic observation• Public Internet Access Sites

Page 28: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Internet Versus Mobile

Page 29: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Patterns of Online activity

Page 30: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop
Page 31: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Trust in institutions/ family and friens

Page 32: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop
Page 33: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Cultural Meaning and Uses of Mobile

• People depend on SMS and phone calls wand carefully measures the costs.

• Use SMS rather than the WAP due to the high cost.

• Mobiles had a strong impact during the kyrgyz revolution on 2005.

Page 34: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Technology and Everyday Life

• Internet access through public sites some times not licensed.

• Very slow dialup connections and some times with no internet!

Page 35: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Internet Access outside the Home

Page 36: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

Problems associated with public internet access

• The need to visit the internet cafe• The lack of:

• Privacy – trust - Technology & speed• Gender issue • High prices Made face to face network the best way to

communicate → Mobile phones

Page 37: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

• Communication between people is another term of Information seeking.

• Usually between the family members and friends as Trusted sources not as a habit.

• SMS texting is the best information exchange method within a social network.

Page 38: Supporting Social Presence through Lightweight Photo Sharing On and Off the Desktop

• Its obvious that the WAP services were applied to the area but people went back to the SMS for communication.

• MoSoSo was the best app that can provide the community with the social connection they need.