strategic issues for sharing information in museums john perkins “sharing the knowledge”...
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Strategic Issues for Sharing Information in Museums
John Perkins“Sharing the Knowledge”
International CIDOC CRM SymposiumWashington, DC
March 26-27, 2003
The Consortium for the Interchange of Museum
Information
• Solutions to digital information management, access, and use through standards and international collaboration
Impedance on Open Access to Information
LawTechnology
Norms
Market
Information
Adapted from Lessig, L. Code and Other Laws of Cyberspace, Basic Books, 1999 and Tom Moritz, American Museum of Natural History, March, 2003
Museum constraints on open access to information
©, IPR, DRMInteroperability
Business models, Organizational capability
Open Information
Audience, Applications,Services
Some Strategic Responses
Audiences, Services, Applications
• What do we need to know about public need to design services to appeal to the widest possible audience?
• What services are needed?• What applications are needed to
support the services?
Audience
• Collect& expose User Studies Needs and Evaluations
• Develop frameworks, metrics and tools• Mine across studies• Non-Users “option values”
Services
• Mental models of services– Library, exhibition, exploration
• Hybrid Spaces• Mediated Experience
Applications
• Applications and interfaces for both the production and delivery of services
• Personalization• Communications• Sense-making
Before During After
Networked server channeled to devices
OrientationRegistrationBackground
Engagement
InformationContext
Experience
Engagement
ReflectionAnalysis
Extension
Engagement
Adapted from CIMI Handscape Project and Robert Semper, Exploratorium, March 2003
“Sharing Information” Digital Device Paradigm
Law
• Copyright,• Fair use, public access, first sale• Privacy• Digital Rights Management
Digital Rights Management
• Digital solutions are driven by commercial purveyors of multimedia content
• Middleware for authentication, authorization, tracking
Technology
• High-level frameworks• Interoperability• Persistent, Recombinant Digital
Repositories
High-level Frameworks -IMS
Interoperability
• Is about providing services people want• Based on “recombinant potential”
– Bringing together and combining– Deconstructing resources
Recombinant Potential
• Can I…– Add to a repository– Extract from a repository– Fuse metadata from different sources– Embed an interactive service in an exhibition– Navigate various databases– cite a resource and link to it– Assemble resources into a new package– …etc
Recombinant Repositories
Persistent open digital object repository
Subjectportal or online catalog
Alertingservice
Image orother format-basedservice
LMSauthoringtoolsFormat/collection
specific presentation tools
Educ.discoveryservice
Higher level services?
Adapted from Dan Greenstein, CDL, IMLS Workshop Presentation , March 2003
Persistent Open Digital Repositories Need..
• Service models• Metadata models• Content package models• Ontologies• Tools/Infrastructure
Business Models & Organizational Capability
• Organizational capability• Paying for it• Management support
Capability Needs
• Standards & Good Practice• Content Management• Web Services
Drawing it all together
• Multiplicity of effort• Community efforts to lead & serve
– Horizon scanning– Research– Capacity Building
